Panasonic Kx Tg5664 Operating Instructions Manual
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Answering System For assistance, please visit http://www.panasonic.com/phonehelp41 Caller’s recording time You can change the maximum message recording time allotted to each caller. The default setting is “3min”. “Greeting only”: The unit plays the greeting message but does not record caller messages. 1{MENU} i {0}{6}{2} 2Select the desired setting. i {Save} i {OFF} Note: LIf the message memory becomes full, the unit automatically switches to the “Greeting only” mode and no new messages are recorded. If you have recorded your own greeting message, that same greeting message is announced to callers even though their messages are not recorded. If you have not recorded your own greeting message, the prerecorded message used for “Greeting only” mode is announced to callers (page 36). Message alert You can select whether or not the message indicator on the handset flashes when new messages are recorded (page 37). The default setting is “Off”. 1{MENU} i {0}{#} 2Select the desired setting. i {Save} i {OFF} Note: LWhile message alert is on, battery operating time is shortened (page 13). TG5664(e).book Page 41 Monday, March 6, 2006 11:15 AM
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Multi-unit Operation 42For assistance, please visit http://www.panasonic.com/phonehelp Intercom Intercom calls can be made: – between the handset and base unit – between handsets Note: LIf you receive a phone call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}. To answer the call with the base unit, press {SP- PHONE} 2 times. LYou can locate a misplaced handset by paging it (handset locator). Making an intercom call 1{INTERCOM} 2To page the base unit, press {0}. To page another handset, enter its extension number ({1} – {4}). LThe destination unit beeps for 1 minute. LTo stop paging, press {OFF}. 3To end the intercom call, press {OFF}. 1{INTERCOM} 2Press {1}, {2}, {3}, or {4}. LThe destination unit beeps for 1 minute. LTo stop paging, press {SP-PHONE} or {INTERCOM}. 3To end the intercom call, press {SP- PHONE}. Answering an intercom call 1Press {C} to answer the page. 2To end the intercom call, press {OFF}. 1Press {SP-PHONE} or {INTERCOM} to answer the page. 2To end the intercom call, press {SP- PHONE}. Note for handset and base unit: LWhen the ringer volume is set to off, the handset or the base unit rings at the low level for intercom calls. Handset Base unit Handset Base unit TG5664(e).book Page 42 Monday, March 6, 2006 11:15 AM
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Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp43 Transferring calls, conference calls Outside calls can be transferred between the handset and base unit, and between 2 handsets. The handset and base unit, or 2 handsets can have a conference call with an outside party. 1During an outside call, press {INTERCOM} to put the call on hold. 2To page the base unit, press {0}. To page another handset, enter its extension number ({1} – {4}). 3Wait for the paged party to answer. LIf the paged party does not answer, press {C} to return to the outside call. 4To complete the transfer, press {OFF}. LThe outside call is being routed to the unit. To establish a conference call, press {Conf}. LTo leave the conference, press {OFF}. The other parties can continue the conversation. LTo put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}. 1During an outside call, press {INTERCOM} to put the call on hold. 2Press {1}, {2}, {3}, or {4}. 3Wait for the paged party to answer. LIf the paged party does not answer, press {INTERCOM} to return to the outside call. 4To complete the transfer, press {SP- PHONE}. LThe outside call is being routed to the handset. To establish a conference call, press {CONF}. LTo leave the conference, press {SP- PHONE}. The other parties can continue the conversation. LTo put the outside call on hold, press {HOLD}. To resume the conference, press {CONF}. Answering transferred calls Press {C} to answer the page. Press {SP-PHONE} to answer the page. Note for handset and base unit: LAfter the paging party disconnects, you can talk to the outside caller. Handset Base unit Handset Base unit TG5664(e).book Page 43 Monday, March 6, 2006 11:15 AM
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Multi-unit Operation 44For assistance, please visit http://www.panasonic.com/phonehelp Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. Lift the handset from the base unit or charger before registering. Important: LIf you accidentally assign another handset’s extension number to the base unit, the originally assigned handset stops functioning. Confirm the extension number of the handset by placing it on the base unit or charger. Lift the handset from the charger before registering. 1Handset: {MENU} i {0}{0} 2Base unit: Press and hold {INTERCOM} until the CHARGE indicator flashes, then press {1}, {2}, {3}, or {4}. LAfter the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3Handset: Press {OK}, then wait until the handset beeps. TG5664(e).book Page 44 Monday, March 6, 2006 11:15 AM
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Useful Information For assistance, please visit http://www.panasonic.com/phonehelp45 Wall mounting Base unit 1Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). 2Insert the hooks on the wall mounting adaptor into the holes (1) and (2) on the base unit. 3Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. A B 1 2 12 TG5664(e).book Page 45 Monday, March 6, 2006 11:15 AM
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Useful Information 46For assistance, please visit http://www.panasonic.com/phonehelp 4Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 10). LThere are two common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed.To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). 83 mm ( 31/4 inches)102 mm (4 inches) (120 V AC, 60 Hz) 83 mm ( 31/4 inches) or 102 mm (4 inches) 1 2 21 AA B TG5664(e).book Page 46 Monday, March 6, 2006 11:15 AM
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Useful Information For assistance, please visit http://www.panasonic.com/phonehelp47 Charger 1Drive the screws (not included) into the wall using the wall mount template as a guide. 2Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 6). LHeadset shown is KX-TCA86. Switching a call between the headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press {C}. 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) A B C 25.4 mm (1 inch) TG5664(e).book Page 47 Monday, March 6, 2006 11:15 AM
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Useful Information 48For assistance, please visit http://www.panasonic.com/phonehelp Error messages If the unit detects a problem, one of the following messages is shown on the display. Display messageCause/solution BusyLThe called base unit is in use. LAnother handset or the called handset is in use. LThe handset you tried to copy phonebook items to is in use. LThe handset you are calling is too far from the base unit. Error!!LThe handset’s registration has failed. Move the handset and base unit away from all electrical appliances and try again. LAnother handset user tried to send phonebook items to you but there was an error. Have the other handset user re-send the items to you (page 25). ---Incomplete--- Phonebook fullLThe destination unit’s phonebook memory is full. Erase unnecessary items from the destination unit’s phonebook (page 24). InvalidLThere is no handset registered to the base unit matching the extension number you entered. No items storedLYour phonebook or redial list is empty. No link to base. Move closer to base, try again.LThe handset has lost communication with the base unit. Move closer to the base unit, and try again. LConfirm that the base unit’s AC adaptor is plugged in. LRaise the base unit antennas. LThe handset’s registration may have been canceled. Re-register the handset (page 44). Phonebook fullLThere is no space to store new items in the phonebook. Erase unnecessary items (page 24). Please lift up and try again.LA handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. System is busy. Please try again later.LOther units are in use and the system is busy. Try again later. LAnother user is listening to messages. Try again later. TG5664(e).book Page 48 Monday, March 6, 2006 11:15 AM
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Useful Information For assistance, please visit http://www.panasonic.com/phonehelp49 Troubleshooting General use Programmable settings Battery recharge ProblemCause/solution The unit does not work.LMake sure the battery is installed correctly and fully charged (page 11, 12). LCheck the connections (page 10). LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. LThe handset has not been registered to the base unit. Register the handset (page 44). I cannot hear a dial tone.LConfirm the telephone line cord is properly connected (page 10). LDisconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. ProblemCause/solution I cannot program items.LWhile another user is listening to messages or the answering system is answering a call, you cannot program items. Try again later. While programming, the handset starts to ring.LA call is being received. Answer the call and start again after hanging up. ProblemCause/solution I charged the battery fully, but 7 continues to flash, or 8 is displayed.LClean the charge contacts and charge again (page 12). LThe battery may need to be replaced with a new one (page 11). The handset display is blank.LConfirm that the battery is properly installed. LFully charge the battery (page 12). TG5664(e).book Page 49 Monday, March 6, 2006 11:15 AM
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Useful Information 50For assistance, please visit http://www.panasonic.com/phonehelp Making/answering calls, intercom ProblemCause/solution Static is heard, sound cuts in and out. Interference from other electrical units.LMove the handset and the base unit away from other electrical appliances. LMove closer to the base unit. LRaise the base unit antennas. LTurn on the clarity booster feature (page 21). LIf your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. The handset and base unit do not ring.LThe ringer volume is turned off. Adjust it (page 20, 33). I cannot make a call.LThe dialing mode may be set incorrectly. Change the setting (page 17). LThe base unit or another handset is in use. Try again later. I cannot redial by pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, the number will not be redialed correctly. Dial the number manually. I cannot have a conversation using the headset.LMake sure that an optional headset is connected properly (page 47). LIf “SP-phone” is displayed on the handset, press {C} to switch to the headset. I cannot make long distance calls.LMake sure that you have long distance service. I cannot page the handset or base unit.LThe called handset is too far from the base unit. LThe called unit is in use. Try again later. The Slow Talk feature does not work.LIf you are on a conference call, you cannot use the Slow Talk feature. LIf another handset is having an intercom call with the base unit, you cannot use the Slow Talk feature. LIf someone is operating the answering system, you cannot use the Slow Talk feature. TG5664(e).book Page 50 Monday, March 6, 2006 11:15 AM