Panasonic Kx Tg5436 Operating Instructions Manual
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Answering System Features For assistance, please visit http://www.panasonic.com/consumersupport51 Caller’s recording time You can change the maximum message recording time allotted to each caller. “1min”, “2min”, or “3min” (default): Caller messages are limited to 1 minute to 3 minutes. “Greeting only”: The unit plays the greeting message but does not record caller messages. 1Press {MENU}. 2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. 3Scroll to “Set answering” by pressing {V} or {^}, then press {>}. 4Scroll to “Recording time” by pressing {V} or {^}, then press {>}. 5Press {V} or {^} repeatedly to select the desired setting. LYou can also select the recording time by pressing {1} to {3}, or {0} (“Greeting only”). 6Press {Save}, then press {OFF}. Note: LIf message memory becomes full, the unit will automatically switch to the “Greeting only” mode. Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded (page 45). The default setting is OFF. 1Press {MENU}. 2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. 3Scroll to “Message alert” by pressing {V} or {^}, then press {>}. 4Press {V} or {^} repeatedly to select “On” or “Off”. 5Press {Save}, then press {OFF}. Note: LThe message indicator will not flash for new messages while the handset is in use. LWhile message alert is on, battery operating time will be shortened (page 12). TG5436(e).book Page 51 Friday, March 25, 2005 5:40 PM
Useful Information 52For assistance, please visit http://www.panasonic.com/consumersupport Wall mounting Base unit The base unit can be mounted on a wall phone plate. 1Connect the AC adaptor. 2Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). 3Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. To power outlet Fasten the AC adaptor cord. Hook 1 2 ABAB TG5436(e).book Page 52 Friday, March 25, 2005 5:40 PM
Useful Information For assistance, please visit http://www.panasonic.com/consumersupport53 4Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5Connect the telephone line cord. Mount the unit, then slide it down. LRaise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2). 2 TG5436(e).book Page 53 Friday, March 25, 2005 5:40 PM
Useful Information 54For assistance, please visit http://www.panasonic.com/consumersupport Wall mount template for the charger 25.4 mm (1) Charger unit The charger can be wall mounted, as shown below. 1Connect the AC adaptor. 2Drive the screws (not included) into the wall using the wall mount template (see below). 3Mount the charger (1). 4Slide it down (2) and to the right (3) until it is secure. 1 2 3 25.4 mm Screws To power outlet(1) TG5436(e).book Page 54 Friday, March 25, 2005 5:40 PM
Useful Information For assistance, please visit http://www.panasonic.com/consumersupport55 Belt clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information. To connect an optional headset to the handset LModel shown is KX-TCA86. Note: LTo switch to the speakerphone, press {s}. To return to the headset, press {C}. 12 Headset jack TG5436(e).book Page 55 Friday, March 25, 2005 5:40 PM
Useful Information 56For assistance, please visit http://www.panasonic.com/consumersupport Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display messageCause & solution BusyLThe called handset is in use. LThe handset you tried to copy phonebook items to is in use. LThe handset you are calling is too far from the base unit. Error!!LWhen you tried to register the handset, the handset and the base unit could not link for some reason, such as interference from electrical appliances. Move the handset and the base unit away from the electrical appliances and try again. LThe other handset tried to send phonebook items to you but there was an error. Have the other handset user re- send the items to you (page 24). ---Incomplete--- Phonebook fullLWhen the phonebook item(s) was(were) sent to another handset, the handset’s phonebook memory was full and copying stopped. Press {OFF} to exit. Erase items from the other handset’s phonebook (page 23). When phonebook memory is available, you can copy all phonebook items (page 25) or individual items one by one (page 24). No link to base. Move closer to base, try again.LThe handset has lost communication with the base unit. Move closer to the base unit, and try again. LConfirm that the base unit’s AC adaptor is plugged in. LRaise the base unit antennas. LThe handset’s registration may have been canceled. Re-register the handset (page 39). Phonebook fullLThere is no space to store new items in the phonebook. Erase unnecessary items (page 23). No items storedLYour phonebook or redial list is empty. Please lift up and try again.LA handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. System is busy. Please try again later.LThe handset has lost communication with the base unit. Move closer to the base unit and try again. LMore than one unit is in use. Try again later. LAnother user is listening to messages. Try again later. TG5436(e).book Page 56 Friday, March 25, 2005 5:40 PM
Useful Information For assistance, please visit http://www.panasonic.com/consumersupport57 Troubleshooting General use Programmable settings ProblemCause & solution The unit does not work.LMake sure that the battery is installed correctly (page 10). LCheck the connections (page 9). LFully charge the battery (page 11). LClean the charge contacts and charge again (page 11). LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. LRe-install the battery (page 10) and fully charge it. The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds.LThe handset is too far from the base unit. Move closer and try again. LPlug in the base unit’s AC adaptor. LRaise the base unit antennas. LIf the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (page 39). I cannot hear a dial tone.LConfirm that the telephone line cord is connected (page 9). LDisconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. ProblemCause & solution I cannot program items.LProgramming is not possible while the handset and base unit are being used. LDo not pause for over 1 minute while programming. LMove closer to the base unit. LWhile another user is listening to messages or the answering system is answering a call, you cannot program. Try again later. While programming, the handset starts to ring.LA call is being received. Answer the call and start again from the beginning after hanging up. TG5436(e).book Page 57 Friday, March 25, 2005 5:40 PM
Useful Information 58For assistance, please visit http://www.panasonic.com/consumersupport Making/answering calls, Intercom ProblemCause & solution Static is heard, sound cuts in and out. Interference from other electrical units.LMove the handset and the base unit away from other electrical appliances. LMove closer to the base unit. LRaise the base unit antennas. LTurn on the clarity booster feature (page 20). LIf your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. The handset does not ring.LThe ringer volume is turned off. Adjust it (page 35). I cannot make a call.LThe dialing mode may be set incorrectly. Set the dial mode (page 38) to match the type of telephone service you have (tone or pulse). LIf the base unit (including answering system) or the other handset is in use, you may not be able to make a call. Try again later. LWhile listening to messages using the handset, you cannot make a call. Exit by pressing {OFF}. I cannot redial by pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, the number will not be redialed correctly. LIf you press {REDIAL} after you have started dialing, this button functions as the {PAUSE} button. To redial, do not dial any numbers before pressing {REDIAL}. I cannot have a conversation using the headset.LMake sure that an optional headset is connected properly (page 55). LIf “SP-phone” is displayed on the handset, press {C} to switch to the headset. I cannot make long distance calls.LMake sure that you have long distance service. I cannot page the handset or base unit.LThe called handset is too far from the base unit. LThe called unit is in use. Try again later. TG5436(e).book Page 58 Friday, March 25, 2005 5:40 PM
Useful Information For assistance, please visit http://www.panasonic.com/consumersupport59 Phonebook Caller ID ProblemCause & solution I cannot store an item in the phonebook.LYou cannot store an item in the phonebook while the handset is in talk, speakerphone or intercom mode, or while listening to messages. LDo not pause for over 1 minute while storing. While storing an item in the phonebook, the handset starts to ring.LA call is being received. Answer the call and start again from the beginning after hanging up. Copying stopped with an item displayed.LThe destination handset may have lost communication with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset. Press {OFF}. Confirm that the destination handset is in standby mode (i.e., not in use) and try again. The display exits the phonebook while searching.LThe handset automatically exits after 1 minute of inactivity. ProblemCause & solution The handset does not display the caller’s name and/or phone number.LYou have not subscribed to Caller ID service. Contact your telephone company to subscribe. LIf your unit is connected to any additional telephone equipment such as Caller ID box or wireless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack. LIf your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. LThe name display service may not be available in some areas. Contact your telephone company for details. LOther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. LThe caller requested not to send caller information (page 26). LIf a call is being transferred to you, the caller information will not be displayed. LGenerally caller information is displayed from the 2nd ring. TG5436(e).book Page 59 Friday, March 25, 2005 5:40 PM
Useful Information 60For assistance, please visit http://www.panasonic.com/consumersupport Answering system The caller list/incoming phone numbers are not edited automatically.LThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 37). LYou need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list.LThe phone number you dialed might have an incorrect edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 28). The display exits the caller list while searching.LThe handset automatically exits after 1 minute of inactivity. The 2nd caller’s information is not displayed during an outside call. (The Call Waiting Caller ID (CWID) feature does not function.)LIn order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service. After subscribing, you may need to contact your telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). ProblemCause & solution I cannot listen to messages from a remote location.LA touch tone phone is required for remote operation. LPress the remote code correctly and press each key firmly (page 48). LThe answering system is off. Turn it on (page 49). “E” flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded.LMessage memory is full. Erase unnecessary messages (page 45). The unit does not record new messages.LThe answering system is turned off. Turn it on (page 44, 49). LThe recording time is set to “Greeting only”. Select “1min”, “2min”, or “3min” (page 51). LMessage memory is full. Erase unnecessary messages (page 45). LIf you subscribe to the Voice Mail service, messages are recorded by the telephone company not your telephone. Change the unit’s “Ring count” setting so that the unit’s answering system can answer the call before the Voice Mail service or consult your telephone company (page 50). I cannot operate the answering system.LSomeone is operating the answering system. LIf someone is talking on a conference call, you cannot operate the answering system. Try again later. ProblemCause & solution TG5436(e).book Page 60 Friday, March 25, 2005 5:40 PM