Panasonic Kx Tg5431 Operating Instructions Manual

							Useful Information
For assistance, please call 1-800-211-PANA (7262).61
Phonebook
Caller ID
ProblemCause & solution
I cannot store an item in 
the phonebook.LYou cannot store an item in the phonebook while the 
handset is in talk, speakerphone or intercom mode, or 
while listening to messages.
LDo not pause for over 1 minute while storing.
While storing an item in 
the phonebook, the 
handset starts to ring.LA call is being received. Answer the call and start again 
from the beginning after hanging up.
Copying stopped with an 
item displayed.LThe destination handset may have lost communication 
with the base unit, or the destination handset user may 
have pressed {C} or {s}. 
The displayed phonebook item was not copied to the 
handset. Press {OFF}. Confirm that the destination 
handset is in standby mode (i.e., not in use) and try 
again.
The display exits the 
phonebook while 
searching.LThe handset automatically exits after 1 minute of 
inactivity.
ProblemCause & solution
The handset does not 
display the caller’s name 
and/or phone number.LYou have not subscribed to Caller ID service. Contact 
your telephone company to subscribe.
LIf your unit is connected to any additional telephone 
equipment such as Caller ID box or wireless telephone 
jack, disconnect the unit from the equipment and plug 
the unit directly into the wall jack.
LIf your unit is connected to a telephone line with xDSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your xDSL provider for details.
LThe name display service may not be available in some 
areas. Contact your telephone company for details.
LOther telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information 
(page 26).
LIf a call is being transferred to you, the caller information 
will not be displayed.
LGenerally caller information is displayed from the 2nd 
ring.
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62For assistance, please call 1-800-211-PANA (7262).
Answering system
The caller list/incoming 
phone numbers are not 
edited automatically.LThe Caller ID number auto edit feature is turned off. 
Turn it on and try again (page 39).
LYou need to call back the edited number to activate 
Caller ID number auto edit.
I cannot dial the phone 
number edited in the 
caller list.LThe phone number you dialed might have an incorrect 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 28).
The display exits the 
caller list while searching.LThe handset automatically exits after 1 minute of 
inactivity.
ProblemCause & solution
I cannot listen to 
messages from a remote 
location.LA touch tone phone is required for remote operation.
LPress the remote code correctly and press each key 
firmly (page 50).
LThe answering system is off. Turn it on (page 51).
The other party 
complains that they 
cannot leave a voice 
message.LThe recording time is set to “Greeting only”. Select 
“1min”, “2min”, or “3min” (page 53).
LThe memory is full. Erase unnecessary messages 
(page 47).
“E” flashes and the 
ANSWER ON indicator 
flashes rapidly. No new 
messages are recorded.LMessage memory is full. Erase unnecessary messages 
(page 47).
I cannot operate the 
answering system.LSomeone is operating the answering system.
LIf someone is talking on a conference call, you cannot 
operate the answering system. Try again later.
During message 
playback, the unit rings 
and cancels playback.LA call is being received. Answer the call and start again 
from the beginning after hanging up.
The message indicator 
on the handset flashes 
slowly.LNew messages have been recorded. Listen to the new 
messages (page 47) or turn the message alert off (page 
53).
When you play back 
messages or turn on the 
answering system, the 
base unit and handset 
announce the day and 
time incorrectly.LSet the date and time again (page 16).
ProblemCause & solution
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For assistance, please call 1-800-211-PANA (7262).63
Battery charge
Power failure
ProblemCause & solution
“Recharge battery” is 
displayed, 7 flashes 
or the handset beeps 
intermittently.LFully charge the battery (page 11).
“Charge for 6h” and 
8 are displayed and 
the handset does not 
work.LThe battery has been discharged. Fully charge the 
battery (page 11).
I charged the battery fully, 
but “Recharge 
battery” is still 
displayed and/or 7 
continues to flash, or 
“Charge for 6h” and 
8 are displayed.LClean the charge contacts and charge again (page 11).
LThe battery may need to be replaced (page 12). If you 
install a new battery, fully charge it (page 11).
The CHARGE indicator 
does not go out after the 
battery has been 
charged.LThis is normal.
The handset display is 
blank.LConfirm that the battery is properly installed.
LFully charge the battery (page 11).
ProblemCause & solution
The unit will not function.LThis product is not designed to make calls in the event 
of a power failure. We recommend connecting a 
standard telephone to the same telephone line in the 
event that emergency calls need to be made during a 
power failure (page 9).
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64For assistance, please call 1-800-211-PANA (7262).
Important information about subscription services
In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first 
contact your telephone company and subscribe to the desired service.
LFor more information, contact your telephone company.
If the Call Waiting Caller ID (CWID) feature does not function:
LYou may need to contact your telephone company to activate this specific service, even 
if you already subscribed to both Caller ID and Call Waiting with Caller ID services 
(CWID).
If you subscribe to a flat-rate bundle service that includes Caller ID, Call Waiting, 
Voice Mail, and unlimited local/regional/long distance calls, please read the 
following:
LTo use the Voice Mail service provided by the telephone company rather than the unit’s 
answering system, turn off the answering system by pressing {ANSWER ON} on the 
base unit.
This unit does not have an indicator to indicate if there are new messages in your 
mailbox service.
LTo use this unit’s answering system rather than the Voice Mail service provided by your 
telephone company, please contact your telephone company to deactivate your Voice 
Mail service.
If the telephone company cannot do this, set this unit’s “Ring count” setting so that 
this unit’s answering system answers calls before the telephone company’s Voice Mail 
service tries to answer your calls. It is necessary to check the ring count required to 
activate the Voice Mail service provided by your telephone company before changing 
this setting.
Example: To set the ring count to “2”, see page 44.
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For assistance, please call 1-800-211-PANA (7262).65
FCC and other information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be 
provided to the telephone company.
L Registration No
    ............(found on the bottom of the unit)
L Ringer Equivalence No.
    (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular 
plug is provided with this product. It is 
designed to be connected to a 
compatible modular jack that is also 
compliant.
The REN is used to determine the 
number of devices that may be 
connected to a telephone line. Excessive 
RENs on a telephone line may result in 
the devices not ringing in response to an 
incoming call. In most but not all areas, 
the sum of RENs should not exceed five 
(5.0). To be certain of the number of 
devices that may be connected to a line, 
as determined by the total RENs, contact 
the local telephone company. For 
products approved after July 23, 2001, 
the REN for this product is part of the 
product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone 
company will notify you in advance that  
temporary discontinuance of service may 
be required. But if advance notice isn’t 
practical, the telephone company will notify the customer as soon as possible. 
Also, you will be advised of your right to 
file a complaint with the FCC if you 
believe it is necessary.
The telephone company may make 
changes in its facilities, equipment, 
operations or procedures that could 
affect the operation of the equipment. If 
this happens the telephone company will 
provide advance notice in order for you 
to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Servicenter or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone 
company may request that you 
disconnect the equipment until the 
problem is resolved.
Connection to party line service is 
subject to state tariffs. Contact the state 
public utility commission, public service 
commission or corporation commission 
for information.
If your home has specially wired alarm 
equipment connected to the telephone 
line, ensure the installation of this 
equipment does not disable your alarm 
equipment. If you have questions about 
what will disable alarm equipment, 
consult your telephone company or a 
qualified installer.
This equipment is hearing aid compatible 
as defined by the FCC in 47 CFR 
Section 68.316.
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							Useful Information
66For assistance, please call 1-800-211-PANA (7262).
When you hold the phone to your ear, 
noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately 
shielded from external RF (radio 
frequency) energy. If noise occurs, use 
an optional headset accessory or the 
speakerphone option (if applicable) when 
using this phone. Consult with your 
audiologist or Hearing Aid manufacturer 
about the availability of Hearing Aids 
which provide adequate shielding to RF 
energy commonly emitted by digital 
devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR)  MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain 
to the dispatcher the reason for the 
call.
2) Perform such activities in the off-peak 
hours, such as early morning or late 
evenings.
The software contained in this equipment 
to allow user access to the network must 
be upgraded to recognize newly 
established network area codes and 
exchange codes as they are placed into 
service. 
Failure to upgrade the premises systems 
or peripheral equipment to recognize the 
new codes as they are established will 
restrict the customer and the customer’s 
employees from gaining access to the 
network and to these codes.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, 
including interference that may cause 
undesired operation.
Privacy of communications may not be 
ensured when using this phone.CAUTION:
Any changes or modifications not 
expressly approved by the party 
responsible for compliance could void 
the user’s authority to operate this 
device.
NOTE:
This equipment has been tested and 
found to comply with the limits for a 
Class B digital device, pursuant to Part 
15 of the FCC Rules. These limits are 
designed to provide reasonable 
protection against harmful interference in 
a residential installation. This equipment 
generates, uses, and can radiate radio 
frequency energy and, if not installed and 
used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur 
in a particular installation. If this 
equipment does cause harmful 
interference to radio or television 
reception, which can be determined by 
turning the equipment off and on, the 
user is encouraged to try to correct the 
interference by one or more of the 
following measures:
− Reorient or relocate the receiving 
antenna.
− Increase the separation between the 
equipment and receiver.
− Connect the equipment into an outlet 
on a circuit different from that to which 
the receiver is connected.
− Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference 
to nearby TVs and VCRs. To minimize or 
prevent such interference, the base of 
the cordless telephone should not be 
placed near or on top of a TV or VCR. If 
interference is experienced, move the 
cordless telephone further away from the 
TV or VCR. This will often reduce, or 
eliminate, interference.
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For assistance, please call 1-800-211-PANA (7262).67
openLCR service for the 
Caller IQ feature
This unit is compatible with service 
provided by openLCR.
Important:
See the leaflet included with this unit for 
more information.
LIf you have any questions regarding 
the openLCR service, visit 
www.openLCR.com or call openLCR 
at 1-866-openLCR (1-866-673-6527).
LNEITHER PANASONIC 
COMMUNICATIONS CO., LTD. NOR 
PANASONIC CORPORATION OF 
NORTH AMERICA IS IN ANY WAY 
AFFILIATED WITH, OR 
RESPONSIBLE FOR THE ACTS OR 
OMISSIONS OF, OPENLCR.COM, INC. 
NEITHER PANASONIC 
COMMUNICATIONS CO., LTD. NOR 
PANASONIC CORPORATION OF 
NORTH AMERICA NOR ANY OF 
THEIR EMPLOYEES OR AFFILIATES 
OR CUSTOMERS MAKE ANY 
WARRANTIES OR 
REPRESENTATIONS, EITHER 
EXPRESS OR IMPLIED, TO ANY 
CUSTOMER OR ANY OTHER THIRD 
PARTY WITH RESPECT TO ANY OF 
THE SERVICES PROVIDED BY 
OPENLCR.COM, INC., NOR ASSUME 
NOR CREATE ANY OTHER 
OBLIGATION OF ANY KIND ON 
BEHALF OF OPENLCR.COM, INC.
LThe Caller IQ service can only be 
activated after registering with openLCR 
at www.openLCR.com. More 
information regarding the openLCR 
service is available on the Internet at 
www.openLCR.com.
FCC RF Exposure Warning:
This product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. To comply 
with FCC RF exposure requirements the 
base unit must be installed and operated 
with its antenna located 20 cm or more 
between antenna and all person’s body 
(excluding extremities of hands, wrist 
and feet). The handset unit may be 
carried and operated with only the 
specific provided belt-clip. Other non-
tested belt-clips or similar body-worn 
accessories may not comply and must 
be avoided. The base and handset units 
must not be co-located or operated in 
conjunction with any other antenna or 
transmitter.
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68For assistance, please call 1-800-211-PANA (7262).
Technical information
Base unit
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
5.76 GHz – 5.84 GHz
Dimensions:
Approx. height 95 mm x width 174 mm x 
depth 143 mm (3
3/4 x 627/32 x 55/8)
Mass (Weight):
Approx. 320 g (0.71 lb.)
Power consumption:
Standby: Approx. 2.3 W
Maximum: Approx. 5.5 W
Power supply:
AC adaptor (120 V AC, 60 Hz)
Handset
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Frequency:
5.76 GHz – 5.84 GHz
Dimensions:
Approx. height 173 mm x width 48 mm x 
depth 33 mm (6
13/16 x 17/8 x 15/16)
Mass (Weight):
Approx. 170 g (0.37 lb.)
Power supply:
Ni-MH battery (3.6 V, 830 mAh)
Security codes:
1,000,000
Charger unit (KX-TG5432 and 
KX-TG5433 only)
Operating environment:
5 °C – 40 °C (41 °F – 104 °F)
Dimensions:
Approx. height 71 mm x width 88 mm x 
depth 100 mm (2
13/16 x 315/32 x 315/16)
Mass (Weight):
Approx. 110 g (0.24 lb.)
Power consumption:
Standby: Approx. 0.8 W
Maximum: Approx. 3.0 W
Power supply:
AC adaptor (120 V AC, 60 Hz)
Note:
LDesign and specifications are subject to 
change without notice.
LThe illustrations in these instructions 
may vary slightly from the actual 
product.
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							✄
Useful Information
For assistance, please call 1-800-211-PANA (7262).69
Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto 
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period 
indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or (b) replace it with a new or a refurbished product. The decision 
to repair or replace will be made by the warrantor.
    Parts    Labor
     One (1) Year    One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” Limited Warranty period, there will be no charge for parts. You must 
mail-in your product during the Limited Warranty period. This Limited Warranty 
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). 
This Limited Warranty only applies to products purchased and serviced in the 
United States or Puerto Rico. This Limited Warranty is extended only to the original 
purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product 
to:
  Panasonic Services Company Customer Servicenter
  4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or 
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product 
please call Panasonic Call Center at 1-800-211-PANA (7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing 
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF 
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND 
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR 
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
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70For assistance, please call 1-800-211-PANA (7262).
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, 
or failures which result from accidents, misuse, abuse, neglect, mishandling, 
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of 
consumer controls, improper maintenance, power line surge, lightning damage, 
modification, introduction of sand, humidity or liquids, commercial use such as 
hotel, office, restaurant, or other business or rental use of the product, or service by 
anyone other than a Factory Servicenter or other Authorized Servicer, or damage 
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED 
WARRANTY. (As examples, this excludes damages for lost time, lost calls or 
messages, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the servicer. The items listed are not exclusive, but 
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions 
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops during or 
after the Limited Warranty period, you may contact your dealer or Servicenter. If the 
problem is not handled to your satisfaction, then write to the warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY, ARE YOUR RESPONSIBILITY.
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