Panasonic Kx Tg5431 Operating Instructions Manual
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Answering System Features For assistance, please call 1-800-211-PANA (7262).51 Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. *1 If pushed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1Dial your phone number. 2Let the phone ring 15 times. LThe unit will answer your call with the greeting message. LYou can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 50). Skipping the greeting message to leave a message You can leave a message just as any outside caller can. Call your phone number, then press {*} to skip the greeting message and record your message after the beep. KeyRemote command {1}Repeat message (during playback) *1 {2}Skip message (during playback) {4}Play new messages {5}Play all messages {9}Stop *2 {0}Turn answering system off {*}{4}Erase this message (during playback) {*}{5}Erase all messages TG5431_5432_5433(e).book Page 51 Friday, January 14, 2005 4:11 PM
Answering System Features 52For assistance, please call 1-800-211-PANA (7262). Answering system settings Remote code A remote code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. Store any 2-digit number (00–99). The default setting is “11”. 1Press {MENU}. 2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. 3Scroll to “Set answering” by pressing {V} or {^}, then press {>}. 4Scroll to “Remote code” by pressing {V} or {^}, then press {>}. 5Select the desired remote code by entering a 2-digit number (00–99). 6Press {Save}, then press {OFF}. Note: LTo confirm the remote code, repeat steps 1 to 4. Press {OFF} when finished. Ring count You can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “Toll saver”. “Toll saver”: The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 50), you will know that there are no messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1Press {MENU}. 2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. 3Scroll to “Set answering” by pressing {V} or {^}, then press {>}. 4Scroll to “Ring count” by pressing {V} or {^}, then press {>}. 5Press {V} or {^} repeatedly to select the desired setting. LYou can also select the ring count by pressing {0} (“Toll saver”), or {2} to {7}. 6Press {Save}, then press {OFF}. TG5431_5432_5433(e).book Page 52 Friday, January 14, 2005 4:11 PM
Answering System Features For assistance, please call 1-800-211-PANA (7262).53 Caller’s recording time You can change the maximum message recording time allotted to each caller. “1min”, “2min”, or “3min” (default): Caller messages are limited to 1 minute to 3 minutes. “Greeting only”: The unit plays the greeting message but does not record caller messages. 1Press {MENU}. 2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. 3Scroll to “Set answering” by pressing {V} or {^}, then press {>}. 4Scroll to “Recording time” by pressing {V} or {^}, then press {>}. 5Press {V} or {^} repeatedly to select the desired setting. LYou can also select the recording time by pressing {1} to {3}, or {0} (“Greeting only”). 6Press {Save}, then press {OFF}. Note: LIf message memory becomes full, the unit will automatically switch to the “Greeting only” mode. Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded (page 47). The default setting is OFF. 1Press {MENU}. 2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. 3Scroll to “Message alert” by pressing {V} or {^}, then press {>}. 4Press {V} or {^} repeatedly to select “On” or “Off”. 5Press {Save}, then press {OFF}. Note: LThe message indicator will not flash for new messages while the handset is in use. LWhile message alert is on, battery operating time will be shortened (page 12). TG5431_5432_5433(e).book Page 53 Friday, January 14, 2005 4:11 PM
Useful Information 54For assistance, please call 1-800-211-PANA (7262). Wall mounting Base unit The base unit can be mounted on a wall phone plate. 1Connect the AC adaptor. 2Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). 3Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. To power outlet Fasten the AC adaptor cord. Hook 1 2 ABAB TG5431_5432_5433(e).book Page 54 Friday, January 14, 2005 4:11 PM
Useful Information For assistance, please call 1-800-211-PANA (7262).55 4Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5Connect the telephone line cord. Mount the unit, then slide it down. LRaise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2). 2 TG5431_5432_5433(e).book Page 55 Friday, January 14, 2005 4:11 PM
Useful Information 56For assistance, please call 1-800-211-PANA (7262). Wall mount template for the charger 25.4 mm (1) Charger unit (KX-TG5432 and KX-TG5433 only) The charger can be wall mounted, as shown below. 1Connect the AC adaptor. 2Drive the screws (not included) into the wall using the wall mount template (see below). 3Mount the charger (1). 4Slide it down (2) and to the right (3) until it is secure. 1 2 3 25.4 mm Screws To power outlet(1) TG5431_5432_5433(e).book Page 56 Friday, January 14, 2005 4:11 PM
Useful Information For assistance, please call 1-800-211-PANA (7262).57 Belt clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information. To connect an optional headset to the handset LModel shown is KX-TCA86. Note: LTo switch to the speakerphone, press {s}. To return to the headset, press {C}. 12 Headset jack TG5431_5432_5433(e).book Page 57 Friday, January 14, 2005 4:11 PM
Useful Information 58For assistance, please call 1-800-211-PANA (7262). Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. *1 KX-TG5432 and KX-TG5433 only Display messageCause & solution BusyLThe called handset is in use. *1 LThe handset you tried to copy phonebook items to is in use.*1 LThe handset you are calling is too far from the base unit.*1 Error!!LWhen you tried to register the handset, the handset and the base unit could not link for some reason, such as interference from electrical appliances. Move the handset and the base unit away from the electrical appliances and try again. LAnother handset tried to send phonebook items to you but there was an error. Have the other handset user re- send the items to you (page 24). *1 ---Incomplete--- Phonebook fullLWhen the phonebook item(s) was(were) sent to another handset, the handset’s phonebook memory was full and copying stopped. Press {OFF} to exit. Erase items from the other handset’s phonebook (page 23). When phonebook memory is available, you can copy all phonebook items (page 25) or individual items one by one (page 24, 25). *1 No link to base. Move closer to base, try again.LThe handset has lost communication with the base unit. Move closer to the base unit, and try again. LConfirm that the base unit’s AC adaptor is plugged in. LRaise the base unit antennas. LThe handset’s registration may have been canceled. Re-register the handset (page 41). Phonebook fullLThere is no space to store new items in the phonebook. Erase unnecessary items (page 23). No items storedLYour phonebook or redial list is empty. Please lift up and try again.LA handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. System is busy. Please try again later.LThe handset has lost communication with the base unit. Move closer to the base unit and try again. LMore than one unit is in use. Try again later. *1 LAnother user is listening to messages. Try again later. TG5431_5432_5433(e).book Page 58 Friday, January 14, 2005 4:11 PM
Useful Information For assistance, please call 1-800-211-PANA (7262).59 Troubleshooting General use Programmable settings ProblemCause & solution The unit does not work.LMake sure that the battery is installed correctly (page 10). LCheck the connections (page 9). LFully charge the battery (page 11). LClean the charge contacts and charge again (page 11). LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. LRe-install the battery (page 10) and fully charge it. The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds.LThe handset is too far from the base unit. Move closer and try again. LPlug in the base unit’s AC adaptor. LRaise the base unit antennas. LIf the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (page 41). I cannot hear a dial tone.LConfirm that the telephone line cord is connected (page 9). LDisconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. ProblemCause & solution I cannot program items.LProgramming is not possible while the handset and base unit are being used. LDo not pause for over 1 minute while programming. LMove closer to the base unit. LWhile another user is listening to messages or the answering system is answering a call, you cannot program. Try again later. While programming, the handset starts to ring.LA call is being received. Answer the call and start again from the beginning after hanging up. TG5431_5432_5433(e).book Page 59 Friday, January 14, 2005 4:11 PM
Useful Information 60For assistance, please call 1-800-211-PANA (7262). Making/answering calls, Intercom ProblemCause & solution Static is heard, sound cuts in and out. Interference from other electrical units.LMove the handset and the base unit away from other electrical appliances. LMove closer to the base unit. LRaise the base unit antennas. LTurn on the clarity booster feature (page 20). LIf your unit is connected to a telephone line with xDSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your xDSL provider for details. The handset does not ring.LThe ringer volume is turned off. Adjust it (page 37). I cannot make a call.LThe dialing mode may be set incorrectly. Set the dial mode (page 40) to match the type of telephone service you have (tone or pulse). LIf the base unit (including answering system) or another handset is in use, you may not be able to make a call. Try again later. LWhile listening to messages using the handset, you cannot make a call. Exit by pressing {OFF}. I cannot redial by pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, the number will not be redialed correctly. LIf you press {REDIAL} after you have started dialing, this button functions as the {PAUSE} button. To redial, do not dial any numbers before pressing {REDIAL}. I cannot have a conversation using the headset.LMake sure that an optional headset is connected properly (page 57). LIf “SP-phone” is displayed on the handset, press {C} to switch to the headset. I cannot make long distance calls.LMake sure that you have long distance service. I cannot page the handset or base unit.LThe called handset is too far from the base unit. LThe called unit is in use. Try again later. TG5431_5432_5433(e).book Page 60 Friday, January 14, 2005 4:11 PM