Panasonic Kx Tg5428 Operating Instructions Manual

							✄
Useful Information
For assistance, please call 1-800-211-PANA (7262).51
Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto 
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period 
indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or (b) replace it with a new or a refurbished product. The decision 
to repair or replace will be made by the warrantor.
    Parts    Labor
     One (1) Year    One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” Limited Warranty period, there will be no charge for parts. You must 
mail-in your product during the Limited Warranty period. This Limited Warranty 
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). 
This Limited Warranty only applies to products purchased and serviced in the 
United States or Puerto Rico. This Limited Warranty is extended only to the original 
purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product 
to:
  Panasonic Services Company Customer Servicenter
  4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or 
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product 
please call Panasonic Call Center at 1-800-211-PANA (7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing 
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF 
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND 
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR 
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
TG5428.book  Page 51  Monday, June 6, 2005  2:26 PM 
						

							Useful Information
52For assistance, please call 1-800-211-PANA (7262).
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or 
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. 
The Limited Warranty ALSO DOES NOT COVER damages which occurred in 
shipment, or failures which are caused by products not supplied by the warrantor, 
or failures which result from accidents, misuse, abuse, neglect, mishandling, 
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of 
consumer controls, improper maintenance, power line surge, lightning damage, 
modification, introduction of sand, humidity or liquids, commercial use such as 
hotel, office, restaurant, or other business or rental use of the product, or service by 
anyone other than a Factory Servicenter or other Authorized Servicer, or damage 
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER 
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR 
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE 
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED 
WARRANTY. (As examples, this excludes damages for lost time, lost calls or 
messages, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the servicer. The items listed are not exclusive, but 
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, 
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE 
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential 
damages, or limitations on how long an implied warranty lasts, so the exclusions 
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other 
rights which vary from state to state. If a problem with this product develops during or 
after the Limited Warranty period, you may contact your dealer or Servicenter. If the 
problem is not handled to your satisfaction, then write to the warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED 
WARRANTY, ARE YOUR RESPONSIBILITY.
TG5428.book  Page 52  Monday, June 6, 2005  2:26 PM 
						

							Useful Information
For assistance, please call 1-800-211-PANA (7262).53
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277. Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and 
Personal Checks)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, 
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
TG5428.book  Page 53  Monday, June 6, 2005  2:26 PM 
						

							Index
54For assistance, please call 1-800-211-PANA (7262).
Index
A Accessories: 5
Answering calls: 17
Auto talk: 17, 32
B Backlit display: 15
Backlit handset keypad: 15
Base unit location: 8
Battery
Charge: 11
Installation: 10
Performance: 12
Replacement: 12
Strength: 11
Belt clip: 40
C Caller ID edit: 32
Caller ID number auto edit: 26
Caller ID service: 24
Caller list
Calling back: 25
Editing: 26
Erasing: 27
Storing: 27
Viewing: 25
Call Waiting Caller ID: 24
Call waiting tone: 20
Chain dial: 23
Clarity booster: 19
Controls: 13
Customer support: 35
D Dialing mode: 33
Display: 15
Display language: 33
E Error messages: 41
F FCC and other information: 47
Flash button: 19
Flash time: 33
Function menu
Direct commands: 36
Table: 30
H Handset locator: 20
Headset, optional: 40
Hold: 18
I Installation
AC adaptor: 9
Base unit: 9
Telephone line cord: 9K Key tone: 34
L LCD contrast: 33
Light-up ID: 25
Line mode: 34
M Making calls: 16
Message alert: 29
Microphone: 16
Mute: 18
N Navigator key: 14
Noise: 8
P Pause: 19
Phonebook
Adding: 21
Calling: 22
Editing: 22
Erasing: 22
Names: 21
Power failure: 9, 45
Pulse service: 20
R Redial: 16
Redial list: 17
Registration: 35
Ringer
Tone: 31
Vo l u m e :  31
Ringer ID: 24
Ringer off: 17, 31
Rotary service, tone dialing: 20
S Safety instructions: 6
Soft keys: 15
SP-phone: 16
T Technical information: 50
Troubleshooting
Battery charge: 45
Caller ID: 44
General use: 42
Making/answering calls, Paging: 43
Phonebook: 43
Power failure: 45
Programmable settings: 42
TTY: 5
V VE (voice enhancer): 18
VM (Voice Mail): 28
Voice enhancer: 18, 32
Voice Mail access number: 28
TG5428.book  Page 54  Monday, June 6, 2005  2:26 PM 
						

							Index
For assistance, please call 1-800-211-PANA (7262).55
Volume control
Handset receiver: 16
Handset speaker: 16
W Wall mounting: 38
Warranty: 51
TG5428.book  Page 55  Monday, June 6, 2005  2:26 PM 
						

							If you need assistance with setup or operation;
1Visit our website: http://www.panasonic.com/consumersupport
2Contact us via the web at: http://www.panasonic.com/contactinfo
3Call us at: 1-800-211-PANA (7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product;
LCarefully pack your unit, preferably in the original carton.
LAttach a letter, detailing the symptom, to the outside of the carton.
LSend the unit to Panasonic Services Company Customer Servicenter, prepaid and 
adequately insured.
LDo not send your unit to Panasonic Consumer Electronics Company listed below or to 
executive or regional sales offices. These locations do not repair consumer products.
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be 
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited 
without the written consent of Panasonic Communications Co., Ltd.
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
PQQX14349XA  DM1004PM3065
TG5428.book  Page 56  Monday, June 6, 2005  2:26 PM