Panasonic Kx Tg5230 Operating Instructions Manual
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Useful Information Answering System Preparation 71 Troubleshooting For assistance, please call: 1-800-211-PANA(7262) Telephone System The handset and/or base unit does not announce the displayed caller’s name.•The handset and/or base unit ringer volumes are turned off. Set to high, medium, or low (p. 18, 19). •The Talking Caller ID feature is turned off. Turn it on (p. 28, 29). The handset and/or base unit does not announce the displayed caller’s name properly.•Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States. •The handset and/or base unit will announce each letter of abbreviations, such as “Co.” and “Inc.”. •Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be announced correctly. The handset cannot automatically edit the Caller List/incoming phone numbers.•The Caller ID Number Auto Edit feature is turned off. Turn it on (p. 32) and try again. •You need to press [C] or [s] after editing the number. The handset display exits the Caller List or phone book.•Do not pause for over 60 seconds while searching. “Recharge battery” is displayed, “ 3” flashes, or the handset beeps intermittently.•Fully charge the battery (p. 12). “Charge for 6 HRS” and “ 4” are displayed and the handset does not work.•The battery has been discharged. Fully charge the battery (p. 13). You charged the battery fully, but “Recharge battery” is still displayed and/or “ 3” continues to flash, or “Charge for 6 HRS” and “ 4” are displayed.•Clean the charge contacts and charge again (p. 13). • The battery may need to be replaced. If you install a new battery, fully charge it (p. 12, 13). The CHARGE indicator does not go out after the battery has been charged.•This is normal. The Ringer/Message Alert indicator flashes slowly when the handset is not ringing and in use.•The Message Alert is turned on and new messages in your voice mailbox have been recorded. Turn the Message Alert off (p. 21) or listen to the new messages (p. 53). Problem Cause & Remedy TG5230.fm Page 71 Wednesday, February 4, 2004 9:51 AM
Troubleshooting 72 You cannot have a conversation using the headset.•Make sure the optional headset is connected properly (p. 59). •If “SP-phone” is displayed on the handset, press [C] to switch to the headset. If you cannot solve your problem•Visit our website: http://www.panasonic.com/support •Contact us via the web at: http://www.panasonic.com/contactinfo •Call our customer call center at: 1-800-211-PANA(7262) Problem Cause & Remedy TG5230.fm Page 72 Wednesday, February 4, 2004 9:51 AM
Answering System Preparation 73For assistance, please call: 1-800-211-PANA(7262) Telephone System Useful Information Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen sink, or the like. 5. Place this unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 9. Do not overload wall outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized servicenter when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from the wall outlet and refer servicing to an authorized servicenter when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS TG5230.fm Page 73 Wednesday, February 4, 2004 9:51 AM
Important Safety Instructions 74 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4. Exercise care in handling batteries in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns. 5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. •The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible. TG5230.fm Page 74 Wednesday, February 4, 2004 9:51 AM
Answering System Preparation 75For assistance, please call: 1-800-211-PANA(7262) Telephone System Useful Information FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided to the telephone company. Registration No. ......................................................... (found on the bottom of the unit) Ringer Equivalence No. (REN) ............................................................................... 0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. TG5230.fm Page 75 Wednesday, February 4, 2004 9:51 AM
FCC and Other Information 76 CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Operating near 5.8GHz electrical appliances may cause interference. Move away from the electrical appliances. FCC RF Exposure Warning: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet). The handset unit may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is also TIA/EIA-IS-968 compliant. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. TG5230.fm Page 76 Wednesday, February 4, 2004 9:51 AM
Useful Information Answering System Preparation 77 FCC and Other Information For assistance, please call: 1-800-211-PANA(7262) Telephone System • Environment — do not place the unit in a room where the temperature is less than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4”) clearance around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight. • Medical — consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 5760MHz to 5840MHz, and the power output level can range 0.25 to 0.5 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. • Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company. TG5230.fm Page 77 Wednesday, February 4, 2004 9:51 AM
78 Index A Accessories . . . . . . . . . . . . . . . . . . 2 Accessory handset. . . . . . . . . . . . . 3 Answering calls, base unit . . . . . . 26 Answering calls, handset . . . . . . . 26 Auto talk . . . . . . . . . . . . . . 17, 26, 43 B Backlit LCD . . . . . . . . . . . . . . . . . . 24 Base unit location. . . . . . . . . . . . . . 6 Battery charge . . . . . . . . . . . . . 6, 12 − Battery information . . . . . . . . . . . 13 Battery replacement . . . . . . . . 12, 13 Battery strength . . . . . . . . . . . . . . 12 Belt clip . . . . . . . . . . . . . . . . . . . . 59 − Booster . . . . . . . . . . . . . . . . . . . . 24 C Call share . . . . . . . . . . . . . . . . . . . 48 Call Waiting Caller ID display. . . . 55 Call waiting tone. . . . . . . . . . . . . . 55 − Caller ID number auto edit . . 31, 32 Caller ID service. . . . . . . . . . . . . . 27 Caller List, editing . . . . . . . . . . . . 31 Caller List, erasing . . . . . . . . . . . . 33 Caller List, storing . . . . . . . . . . . . 33 Caller List, viewing . . . . . . . . . . . . 30 Calling back from the Caller List . 30 − Chain dial. . . . . . . . . . . . . . . . . . . 37 CID (Caller ID) . . . . . . . . . . . . . . . 29 − Clarity booster . . . . . . . . . . . . . . . 24 CONF (Conference) . . . . . . . . . . . . 48 Conference calls . . . . . . . . . . . . . . 48 − Copy phone book . . . . . . . . . . . . . 39 D Deregistration. . . . . . . . . . . . . . . . 65 Dialing mode . . . . . . . . . . . . . . . . 16 Direct commands . . . . . . . . . . 63,64 Display . . . . . . . . . . . . . . . . . . . . . 10 Display language . . . . . . . . . . . . . . 16 E Error messages . . . . . . . . . . . . . . 67 Extension number . . . . . . 42, 65, 66F FCC and other information . . . . . . 75 FLASH button . . . . . . . . . . . . . . . . 56 Flash time . . . . . . . . . . . . . . . . . . . 56 − Function menu, Direct commands . . . . . . . . . . 63, 64 Function menu, selection . . . . . . . 14 Function menu, table . . . . . . . . . . 15 H Headset, optional . . . . . . . . . . . . . 59 Hold. . . . . . . . . . . . . . . . . . . . . 23, 25 I Incoming call tone . . . . . . . . . . . . . 57 Installation, AC adaptor. . . . . . . . . 11 Installation, battery . . . . . . . . . . . . 12 Installation, telephone line cord . . 11 Intercom call . . . . . . . . . . . . . . . . . 42 K Key tone . . . . . . . . . . . . . . . . . . . . 58 L LCD contrast . . . . . . . . . . . . . . . . . 21 Lighted handset keypad . . . . . . . . 24 Line mode . . . . . . . . . . . . . . . . . . . 17 Location of controls . . . . . . . . . . . 7, 8 M Making calls, base unit . . . . . . . . . 25 Making calls, handset . . . . . . . . . . 22 − Message alert . . . . . . . . . . . . . 21, 53 Microphone, base unit . . . . . . . 25, 44 Microphone, handset . . . . . . . . . . 22 Mute . . . . . . . . . . . . . . . . . . . . . . . 54 N Navigator key . . . . . . . . . . . . . . . . . 9 Noise . . . . . . . . . . . . . . . . . . . . . . . . 6 TG5230.fm Page 78 Wednesday, February 4, 2004 9:51 AM
Useful Information Answering System Preparation 79 Index For assistance, please call: 1-800-211-PANA(7262) Telephone System P PAUSE . . . . . . . . . . . . . . . . . . . . . 55 − Phone book . . . . . . . . . . . . . . . . . .34 − Phone book, copying . . . . . . . 39, 40 Phone book, dialing . . . . . . . . 36, 37 Phone book, editing . . . . . . . . . . . 38 Phone book, erasing. . . . . . . . . . . 38 Phone book, names . . . . . . . . . . . 35 Phone book, storing . . . . . . . . . . . 34 Power failure. . . . . . . . . . . . . . . . . 11 Privacy feature . . . . . . . . . . . . . . . 54 Pulse service . . . . . . . . . . . . . . . . 56 R Redial . . . . . . . . . . . . . . . . . . . 23, 25 Redial list . . . . . . . . . . . . . . . . . . . 23 − Registration . . . . . . . . . . . . . . 65, 66 Registration, canceling . . . . . . . . . 65 Ringer off . . . . . . . . . . . . . 18, 19, 26 Ringer tone . . . . . . . . . . . . . . . 19, 20 Ringer volume . . . . . . . . . . . . 18, 19 Room monitor . . . . . . . . . . . . . . . . 49 Rotary service, tone dialing . . . . . 56 S Safety instructions . . . . . . . . . . . . 73 Shipping product for service . . . . . . . . . . . . . Back cover Soft keys . . . . . . . . . . . . . . . . . . . . . 9 Speed dialer . . . . . . . . . . . . . . . . . 41 Specifications . . . . . . . . . . . . . . . . 80 SP-phone, base unit . . . . . . . . . . . 25 SP-phone, handset . . . . . . . . . . . . 22 T − Talking Caller ID . . . . . . . . 27, 28, 29 − Transferring a call. . . . . . . . . . . . . 45 Troubleshooting . . . . . . . . . . . . . . .69 TTY . . . . . . . . . . . . 2, 82, Back CoverV VE (Voice Enhancer) . . . . . . . . . . . 24 − VM (Voice Mail) . . . . . . . . . . . . . . . 51 − Voice enhancer technology . . . . . . 24 − Voice paging . . . . . . . . . . . . . . . . . 44 Volume control, base unit . . . . . . 25 Volume control, handset . . . . . . . . 23 W Wall mounting . . . . . . . . . . . . . . . . 60 Warranty . . . . . . . . . . . . . . . . . . . . 81 •“ −” indicates important information and frequently used features. TG5230.fm Page 79 Wednesday, February 4, 2004 9:51 AM
80 Specifications NHandset Power Supply:Ni-MH battery (3.6 V, 830 mAh) Frequency:5.76 GHz – 5.84 GHz Dimensions (H x W x D):Approx. 220 mm x 53 mm x 37 mm (8 21/32 x 2 3/32 x 1 15/32) Mass (Weight):Approx. 210 g (0.46 lb.) Security Codes:1,000,000 NBase Unit Power Supply:AC adaptor (120 V AC, 60 Hz) Power Consumption:Standby: Approx. 2.5 W Maximum: Approx. 6.0 W Frequency:5.76 GHz – 5.84 GHz Dimensions (H x W x D):Approx. 107 mm x 251 mm x 135 mm (4 7/32 x 9 27/32 x 3 6/16) Mass (Weight):Approx. 470 g (1.04 lb.) NDialing Mode:Tone (DTMF)/Pulse NOperating Environment:5 °C – 40 °C (41 °F – 104 °F) Specifications are subject to change without notice. Energy Star: As an ENERGY STA R® Participant, Panasonic has determined that this product meets the ENERGY STA R guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer TG5230.fm Page 80 Wednesday, February 4, 2004 9:51 AM