Panasonic Kx Tg2970 Operating Instructions Manual

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If the Following Appear on Your Display...
Useful Information
For assistance, please call: 1-800-ADT-ASAP System is busy.
Please try again
later.•If more than one unit is in use, such as conducting 
outside/intercom calls or listening to messages, you 
may not be able to use another unit. Try again later.
•The Answering System is in use (answering a call or 
playing back messages). Try again later.
•The cordless handset has lost communication with 
the base unit. Walk closer to the base unit and try 
again.
---Incomplete---
Tom Jones
098-765-4321
Phone book full
(The name/number is 
an example.)
(cordless handset only)•When the displayed item was sent to the destination 
unit, the phone book memory was full and the 
copying stopped. If you tried to send all of the items, 
the item displayed with “Incomplete” and items 
after it have not been copied to the destination unit. 
You can press [OFF] on the cordless handset to exit 
(p. 44, 45). 
To erase other stored items from the destination 
unit’s phone book, see page 43. You can copy all of 
the items again or copy the items which have not 
been copied one by one (p. 44, 45).
•If copying stopped and “Phone book full” is not 
displayed, it may indicate:
– the destination cordless handset is out of area, or
– the destination unit user may have pressed [] or 
[] on the cordless handset, lifted the base unit 
handset or pressed [DIGITAL SP-PHONE]. 
Phone book
No items stored
(cordless handset only)•No items cannot be copied to the destination 
cordless handset. Your phone book is empty.
Invalid.
Please register 
to the base unit
(cordless handset only)•The cordless handset you tried to make a call has not 
been registered to the base unit. Register the 
cordless handset (p. 27).
Greeting record
Recording error
(base unit only)•“Your greeting was not recorded. Record your greeting 
again.” is announced. Your greeting was not recorded 
correctly. Record it again (p. 24).
Message full
(base unit only)•The remaining recording time or the number of 
messages which can still be recorded is 0. 
Erase unnecessary messages (p. 59).
Display messageCause & Remedy
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							If the Following Appear on Your Display...
72
     Error!!
3 handsets have
already been
registered.
(cordless handset only)•3 cordless handsets have already been registered to 
the base unit. To cancel another handset registration, 
see page 68. 
•You may have registered one of your cordless 
handsets to another base unit without deleting its 
registration to this base unit. Erase the cordless 
handset’s registration from the base unit.
(1) Press [FUNCTION/EDIT], (2) Press [MUTE], 
(3) Enter “335#” and (4) Enter that handset number 
(1 to 3).
SECURITYinactive
    Call ADT•You need to subscribe to the ADT security services to 
use the system’s features.
Display messageCause & Remedy
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							73
Useful Information
For assistance, please call: 1-800-ADT-ASAP
Troubleshooting
If the display shows error messages, see “If the Following Appear on Your 
Display...” (p. 70–72) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base.
Walk closer to
base and try
again.” is displayed and an 
alarm tone sounds.•The cordless handset has lost 
communication with the base unit. Walk 
closer to the base unit, and try again.
•Confirm the base unit’s AC adaptor is 
plugged in.
•Raise the base unit antennas.
•The cordless handset’s registration may have 
been canceled. Re-register the cordless 
handset (p. 68, 69).
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.•Move the cordless handset and the base unit 
away from other electrical appliances (p. 3).
•Walk closer to the base unit.
•Raise the base unit antennas.
•Press [] on the cordless handset to turn on 
the Clarity Booster feature (p. 31).
•If the unit is connected to a telephone line 
with DSL service, you may hear noise from 
the receiver or speaker during conversations. 
We recommend connecting a noise filter 
(contact your DSL service provider) to the 
telephone line between the base unit and the 
telephone line jack.
The base unit and/or cordless 
handset does not ring.•The ringer volume is turned off. Set to HIGH, 
MEDIUM or LOW (p. 21).
•If more than one other unit is in use, the 
cordless handset/base unit may not ring. 
Users will hear incoming call tones (p. 52).
The cordless handset display   
is blank.•If only the cordless handset display is blank, 
fully charge the battery (p. 12).
You cannot program any 
function items.•Programming is not possible while the unit is 
being used.
•Do not pause for over 60 seconds while 
programming.
•Walk closer to the base unit if you are using 
the cordless handset.
•While another user is listening to messages 
or the Answering System is responding to a 
call, you cannot program. Try again later.
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							Troubleshooting
74
While programming or 
searching, the unit starts to 
ring and stops the program/
search.•A call is coming in. To answer the call, lift the 
base unit handset, or press [DIGITAL 
SP-PHONE], [] or []. Start again from 
the beginning after hanging up.
You cannot make an intercom/
outside call.•If more than one other unit is in use, you may 
not be able to make a call. Try again later.
•Your cordless handset is in the remote 
operation mode (p. 57). Exit by pressing 
[OFF].
•The cordless handset you called is too far 
from the base unit.
The base unit or cordless 
handset does not display the 
caller’s name and/or phone 
number.•You need to subscribe to Caller ID.
•Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
•Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
•Telephone line noise may be affecting Caller 
ID.
•The caller requested not to send his/her 
information. See page 33.
•If a call is being transferred to you, the Caller 
ID information will not be displayed.
•If a (separate) Caller ID box is connected 
between the unit and the telephone wall jack, 
disconnect the Caller ID box or plug the unit 
directly into the wall jack.
•If the unit is connected to a telephone line 
with DSL service, the unit may not display 
caller’s name and/or phone number properly. 
We recommend connecting a noise filter 
(contact your DSL service provider) to the 
telephone line between the base unit and the 
telephone line jack.
The base unit or cordless 
handset cannot automatically 
edit the Caller List/incoming 
phone numbers.•The Caller ID Number Auto Edit feature is 
turned off. Turn it on (p. 37) and try again.
•You need to lift the base unit handset, or 
press [DIGITAL SP-PHONE], [] or [] 
after editing the number.
The display exits the Caller 
List or phone book.•Do not pause for over 60 seconds while 
searching.
Problem Cause & Remedy
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							75
Troubleshooting
Useful Information
For assistance, please call: 1-800-ADT-ASAP
You cannot redial.•If the last number dialed was more than 32 
digits long, the number will not be redialed 
correctly.
•The button functions as either redial or 
pause. It will redial the last number dialed if 
pressed at the outset of a call (p. 29, 31). If 
another number has been dialed first, it will 
operate as a pause button (p. 52).
You cannot make long 
distance calls.•Please make sure you have long distance 
service. 
Problem Cause & Remedy
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							Troubleshooting
76
Answering System
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.•The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 25).
•Memory is full. Erase unnecessary messages 
(p. 59).
“  ” is displayed 
and the ANSWER ON indicator 
flashes rapidly, and no new 
messages are recorded.•Memory is full. Erase unnecessary messages 
(p. 59).
You cannot operate the 
Answering System from the 
base unit or the cordless 
handset.•If more than one other unit is in use, you may 
not be able to operate the Answering System. 
Try again later.
•If another user is listening to messages or the 
Answering System is handling a call, you 
cannot operate the Answering System. 
Try again later.
You cannot operate the 
Answering System from a 
touch tone phone.•Make sure you enter the correct remote code 
(p. 62).
•The Answering System may not respond if 
the tones are too short to activate the unit. 
Press each button firmly.
•The Answering System is off. Turn it on 
(p. 64).
When you play back 
messages or you turn the 
Answering System on, the unit 
announces the wrong day.•The date and time may be set incorrectly. Set 
the date and time again (p. 18).
Caller ID information is not 
displayed during message 
playback (p. 58).•Caller ID information will not be displayed
– if a call is transferred to the Answering 
System, and the caller leaves a message 
(p. 60), or
– if the Caller List is renewed and the Caller 
List item is erased (p. 34).
MESSAGE FULL
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							77
Troubleshooting
Useful Information
For assistance, please call: 1-800-ADT-ASAP
General
Problem Cause & Remedy
The unit does not work.•Check the settings (p. 10–13).
•Check whether the dialing mode setting is 
correct (p. 19).
•Fully charge the battery (p. 12).
•Clean the charge contacts and charge again 
(p. 13).
•Check battery installation (p. 11).
•Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
•The cordless handset has not been 
registered to the base unit. Register the 
cordless handset (p. 27, 69).
•Re-install the battery (p. 11) and fully charge 
it.
•Verify the correct AC adaptor is connected to 
the base unit.
“Recharge battery” is 
displayed, “ ” flashes or 
the cordless handset beeps 
intermittently.•Fully charge the battery (p. 12).
“Charge for 6 HRS” and 
“ ” are displayed and the 
cordless handset does not 
work.•The battery has been discharged. Fully 
charge the battery (p. 12).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “ ” 
continues to flash, or “Charge 
for 6 HRS” and “ ” are 
displayed.•Clean the charge contacts and charge again 
(p. 13).
•The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 11, 13).
The CHARGE indicator does 
not go out after the battery has 
been charged.•This is normal.
If you cannot solve your 
problem•Read the Operating Instructions or 
Quick Set-Up Guide.
•Please call 1-800-ADT-ASAP
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							78
Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or injury may 
result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation 
and protection against overheating. Never place the unit near radiators, or in a 
place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of 
power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the unit where no one can step 
or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the risk of 
fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the risk of 
fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit 
to an authorized servicenter when service is required. Opening or removing 
covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized 
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions. 
Adjust only controls covered by the operating instructions. Improper 
adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There 
may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
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							79
Important Safety Instructions
Useful Information
For assistance, please call: 1-800-ADT-ASAP
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local 
waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and 
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if 
swallowed.
4. Exercise care in handling batteries in order not to short the battery to conductive 
materials such as rings, bracelets, and keys. The battery and/or conductor may 
overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this product only in 
accordance with the instructions and limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS 
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
•The AC adaptor is used as the main disconnect device, ensure that the AC outlet 
is located/installed near the unit and is easily accessible.
FCC and Other Information 
This equipment complies with Part 68 of the FCC rules and the requirements adopted 
by the ACTA. On the bottom of this equipment is a label that contains, among other 
information, a product identifier in the format US:ACJ-----. 
If requested, this number must be provided to the telephone company.
Registration No.  ......................................................... (found on the bottom of the unit)
Ringer Equivalence No. (REN) ............................................................................... 0.2B
A plug and jack used to connect this equipment to the premises wiring and telephone 
network must comply with the applicable FCC Part 68 rules and requirements adopted 
by the ACTA. A compliant telephone cord and modular plug is provided with this 
product. It is designed to be connected to a compatible modular jack that is also 
compliant.
The REN is used to determine the number of devices that may be connected to a 
telephone line. Excessive RENs on a telephone line may result in the devices not 
ringing in response to an incoming call. In most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain of the number of devices that may be 
connected to a line, as determined by the total RENs, contact the local telephone 
company. For products approved after July 23, 2001, the REN for this product is part 
of the product identifier that has the format US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company will 
notify you in advance that temporary discontinuance of service may be required. But if 
advance notice isn’t practical, the telephone company will notify the customer as soon 
as possible. Also, you will be advised of your right to file a complaint with the FCC if 
you believe it is necessary.
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							FCC and Other Information 
80
The telephone company may make changes in its facilities, equipment, operations 
or procedures that could affect the operation of the equipment. If this happens the 
telephone company will provide advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, 
please contact a Factory Servicenter or other Authorized Servicer. If the equipment 
is causing harm to the telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility 
commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this equipment does not disable your alarm equipment. If 
you have questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2)
Perform such activities in the off-peak hours, such as early morning or late evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that 
may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent such interference, the base of the 
cordless telephone should not be placed near or on top of a TV or VCR. If 
interference is experienced, move the cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, interference.
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