Panasonic Kx Tg2970 Operating Instructions Manual

							2.4 GHz Expandable Cordless Answering System
Operating Instructions
Model No.  KX-TG2970
Pulse-or-tone dialing capability
This unit is ADT security system compatible. To use the function of ADT security 
system, you must subscribe to ADT.
The unit is Caller ID compatible. To display the caller’s name and phone number, 
you must subscribe to Caller ID service.
PLEASE READ BEFORE USE AND SAVE. 
Panasonic World Wide Web address:  http://www.panasonic.com
for customers in the USA or Puerto Rico
Charge the battery for 6 hours before initial use.
TG2970.book  Page 1  Friday, October 15, 2004  6:21 PM 
						

							2
Thank you for purchasing your new Panasonic cordless telephone.
Please read IMPORTANT SAFETY INSTRUCTIONS on 
page 78 before use. Read and understand all instructions.
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be 
reproduced for internal use only. All other reproduction, in whole or in part, is 
prohibited without the written consent of Panasonic Communications Co., Ltd.
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
Accessories (included) 
For extra orders, call 1-800-332-5368.
For hearing or speech impaired TTY users, call 1-866-605-1277.
Caller ID and Call Waiting Service, where available, are telephone company 
services. After subscribing to Caller ID this phone will display a caller’s name 
and phone number. Call Waiting Caller ID, which displays a second caller’s 
name and phone number while the user is on another call, requires a 
subscription to both Caller ID and Call Waiting with Caller ID services (CWID).
 AC Adaptor (p. 10)
Order No. PQLV10Z
(PQLV10)
1 Telephone Line Cord
 (p. 10)
 
Order No. PQJA10075Z
1 Handset (p. 10)
Order No.
PQJXM0130Z 
1
 Handset Cord (p. 10)
Order No.
PQJA212V 
1 Battery (p. 11)
Order No. 
HHR-P402
1 Handset Cover (p. 11)
Order No.
 
PQYNTG2970BR
1
 Charger Unit (p. 11)
Charger Order No. PQLV30028ZB
AC Adaptor Order No. KX-TCA1-G (KX-TCA1)
1 Belt Clip (p. 65)
Order No. 
PQKE10340Z2
 
1
Attach your purchase receipt here.
TG2970.book  Page 2  Friday, October 15, 2004  6:21 PM 
						

							3For assistance, please call: 1-800-ADT-ASAP Trademarks:
ADT, ADT Logos, and 1-800-ADT-ASAP are trademarks of ADT Services AG. 
SecurityLink, SecurityLink Plus, Security Made Simple, and Safewatch are 
trademark of ADT Security Services, Inc.
For Best Performance
Battery Charge
The cordless handset is powered by a rechargeable Nickel-
Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours 
before initial use (p. 12).
Base Unit Location/Noise
Calls are transmitted between the base unit and the cordless handset using 
wireless radio waves. For maximum distance and noise-free operation, the 
recommended base unit location is:
Note:
•If you use the cordless handset near a microwave oven which is being used, noise 
may be heard from the receiver or the speaker. Move away from the microwave 
oven and closer to the base unit.
•
If you use the cordless handset near another cordless phone’s base unit, noise may be 
heard. Move away from the other cordless phone’s base unit and closer to your base unit.
To use more than one cordless handset, please purchase the accessory 
cordless handset KX-TGA290. The charger is included. To order, contact your 
dealer or call 1-800-211-PANA(7262) to locate a dealer.
Away from electrical appliances 
such as a TV, personal computer 
or another cordless phone.In a HIGH and CENTRAL location 
with no obstructions such as walls.
Raise the 
antennas.
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							4
Contents
Location of Controls  . . . . . . . . . 6
Displays  . . . . . . . . . . . . . . . . . . . 9
Installation  . . . . . . . . . . . . . . . . 10
Connections  . . . . . . . . . . . . . . 10
Installing the Battery in the     
Cordless Handset . . . . . . . . . 11
Battery Charge  . . . . . . . . . . . . 12
Programmable Settings . . . . . . 14
Programming Guidelines. . . . . 14
Function Menu Table  . . . . . . . 16
Date and Time. . . . . . . . . . . . . 18
Dialing Mode . . . . . . . . . . . . . . 19
Line Mode . . . . . . . . . . . . . . . . 20
Ringer Volume  . . . . . . . . . . . . 21
Ringer Tone  . . . . . . . . . . . . . . 22
Auto Talk . . . . . . . . . . . . . . . . . 23
LCD Contrast  . . . . . . . . . . . . . 23
Preparing the Answering 
System . . . . . . . . . . . . . . . . . . 24
Greeting Message . . . . . . . . . . 24
Caller’s Recording Time  . . . . . 25
Number of Rings . . . . . . . . . . . 26
Registration for Additional 
Handsets  . . . . . . . . . . . . . . . . 27
Making Calls . . . . . . . . . . . . . . . 28
Using the Base Unit  . . . . . . . . 28
Using the Cordless Handset . . 30
Answering Calls . . . . . . . . . . . . 32
Caller ID Service . . . . . . . . . . . . 33
Using the Caller List  . . . . . . . . 34
Viewing the Caller List. . . . . . . 34
Calling Back from the 
Caller List  . . . . . . . . . . . . . . . 35Editing the Caller’s Phone 
Number . . . . . . . . . . . . . . . . . 36
Caller ID Number Auto Edit . . . 37
Storing Caller Information in 
the Phone Book. . . . . . . . . . . 38
Erasing Caller Information. . . . 39
Phone Book  . . . . . . . . . . . . . . . 40
Storing Names and Numbers . . 40
Dialing from the Phone Book  . 42
Editing an Item in 
the Phone Book. . . . . . . . . . . 43
Erasing an Item in 
the Phone Book. . . . . . . . . . . 43
Copying Items in 
the Phone Book. . . . . . . . . . . 44
Intercom  . . . . . . . . . . . . . . . . . . 46
Making Intercom Calls . . . . . . . 46
Answering Intercom Calls . . . . 47
Transferring a Call . . . . . . . . . . 48
Conference Calls  . . . . . . . . . . . 50
Call Share . . . . . . . . . . . . . . . . 50
Special Features . . . . . . . . . . . . 51
Muting Your Conversation. . . . 51
Temporary Tone Dialing 
(For Rotary or Pulse Service 
Users) . . . . . . . . . . . . . . . . . . 51
For Call Waiting Service 
Users . . . . . . . . . . . . . . . . . . . 51
Using the PAUSE Button (For 
PBX Line/Long Distance 
Calls)
. . . . . . . . . . . . . . . . . . . 52
Incoming Call Tone . . . . . . . . . 52
FLASH Button . . . . . . . . . . . . . 53
Preparation
Telephone System
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							Useful Information
Answering System
Telephone System
Preparation
5
Contents
For assistance, please call: 1-800-ADT-ASAP
Automatic Answering 
Operation  . . . . . . . . . . . . . . .   54
Setting the Unit to Answer 
Calls. . . . . . . . . . . . . . . . . . . . 54
Listening to Messages . . . . . .   56
Using the Base Unit . . . . . . . . . 56
Using the Cordless Handset 
(Remote Operation) . . . . . . . . 57
Erasing Messages  . . . . . . . . .   59
Transferring a Call to the
Answering System  . . . . . . .   60
Remote Operation from 
a Touch Tone Phone . . . . . .   61
Remote Code  . . . . . . . . . . . . . 62
Voice Menu  . . . . . . . . . . . . . . . 63
Direct Remote Operation . . . . . 64Belt Clip . . . . . . . . . . . . . . . . . .   65
Optional Headset  . . . . . . . . . .   65
Wall Mounting . . . . . . . . . . . . .   66
Canceling Registration/
Re-registration . . . . . . . . . . .   68
Canceling the Handset 
Registration . . . . . . . . . . . . . . 68
Re-registering the Handset  . . . 69
If the Following Appear on 
Your Display...  . . . . . . . . . . .   70
Troubleshooting . . . . . . . . . . .   73
Important Safety 
Instructions  . . . . . . . . . . . . .   78
FCC and Other Information . .   79
Index  . . . . . . . . . . . . . . . . . . . .   82
Specifications . . . . . . . . . . . . .   84
Warranty  . . . . . . . . . . . . . . . . .   85
Answering SystemUseful Information
Important
Throughout these Operating Instructions,  and  are 
used to indicate with which unit an operation can be performed.
: Perform with the base unit.
: Perform with the cordless handset.
: Perform with the base unit and cordless handset
separately.
Use either   or : Perform with either the base unit or 
cordless handset. You do not need to perform the operation with both.
: Perform with the base unit and cordless handset 
together.
Base UnitHandset
Base Unit
Handset
Base UnitHandset
Base UnitHandset
Base Unit & Handset
TG2970.book  Page 5  Friday, October 15, 2004  6:21 PM 
						

							6
 
Location of Controls
Base unit
*Emergency buttons and [ADT] button can be used after subscribing to the ADT 
security services.
Display (p. 9)
MIC (Microphone) (p. 24, 28)
[DIGITAL SP-PHONE] (Speakerphone)
Button and Indicator (p. 28) [MUTE] Button and 
Indicator (p. 51) [FLASH/CALL WAIT] 
Button (p. 51, 53)[REDIAL/PAUSE] 
Button (p. 29, 52)
[LOCATOR/INTERCOM/
TRANSFER] Button and 
Indicator (p. 46, 48) *[ADT] Button
  Activated by ADT
[HOLD] Button (p. 29) 
[CONF] (Conference) Button 
(p. 50)
Antenna 
(p. 3)
[
*] 
(TONE) 
Button (p. 51)  Antenna (p. 3)
Speaker
ANSWER ON Indicator 
(p. 54) 
Navigator Key 
([   ], [   ], [   ], [   ]) (p. 8) [FUNCTION/EDIT] 
Button (p. 14, 36, 43) [PLAYBACK] 
Button (p. 56)
*Emergency buttons
[ERASE] Button 
(p. 24, 39, 43, 59) [STOP] Button 
(p. 15, 58) [GREETING] 
Button (p. 24)
[ANSWER ON] 
Button (p. 54) 
TG2970.book  Page 6  Friday, October 15, 2004  6:21 PM 
						

							7
Location of Controls
Preparation
For assistance, please call: 1-800-ADT-ASAP
Cordless handset
Charger unit
Headset Jack (p. 65) 
[
*] (TONE) Button (p. 51)   [    ] (TALK) Button (p. 30)
[    ] (Speakerphone) 
Button (p. 30)
[CONF (Conference)
/FUNCTION]
Button (p. 14, 50)Microphone (p. 30)
Charge Contacts (p. 13)
Antenna
Display (p. 9)
[OFF] Button (p. 15, 30) 
[HOLD/CLEAR] 
(INTERCOM/TRANSFER)
Button (p. 31, 40, 46, 48)
[PAUSE/REDIAL]
Button (p. 31, 52) Soft Keys (p. 8) Receiver
[
FLASH/CALL WAIT] Button (p. 51, 53)
Back side
Speaker
Navigator Key  
([   ], [   ], [   ], [   ]) (p. 8)
CHARGE
CHARGE Indicator (p. 12)Charge Contacts (p. 13)
TG2970.book  Page 7  Friday, October 15, 2004  6:21 PM 
						

							Location of Controls
8
How to use the navigator keys/soft keys
Navigator keys
These keys have four active areas that are indicated by the arrows.
Cordless handset soft keys
*“  ” and “  ” can be used after subscribing to the ADT security services.
Call 1-800-ADT-ASAP to subscribe to ADT security services.
Lighted handset keypad
The dialing buttons will light for a few seconds after pressing a button or lifting the 
cordless handset off the charger. •Scrolls up the function menu, Caller List and 
the phone book.
•Increases the volume.
•Scrolls down the function menu, Caller List and 
the phone book. 
•Decreases the volume.
•Selects your menu choices, enters the phone 
book or moves the cursor forward.
•Enters the phone book, returns to the previous 
display or moves the cursor backward. 
Throughout these Operating Instructions, the navigator keys are indicated by the 
arrows [], [], []
 or [].
Example 3 soft keys are used to select functions displayed 
directly above the keys. Functions displayed above 
each key will change depending on the state of use.
Pressing the right soft key selects message 
playback “
 ”.
•When a function does not appear above a soft key, 
the soft key has no function.
Throughout these Operating Instructions, the soft keys are indicated by the 
function icons, such as 
 ,  and .
Base unit
Cordless handset
             
  
[1]
ADTPANICPLAY*
PLAY
ADTPANIC
PLAYMUTESAVE
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							Preparation
9For assistance, please call: 1-800-ADT-ASAP
Displays Displays
When “ ” flashes, the clock needs setting (p. 18).
“
  ” functions as follows.
“ ” is displayed when storing, viewing, copying or receiving the phone book 
items (p. 40–45).
The display shows the dialed number, call status, programming options, phone 
book items, Caller ID information etc. The time and date are displayed on the 
base unit. “ ” (extension icon) is displayed with the extension numbers 
(ex. base unit=“0”, cordless handset 1= “1”) during an intercom call (p. 46) or a 
conference call (p. 50).
“
  ” will flash if there is at least one new message (p. 56). If there are 
only old messages, “
  ” will not flash but remain lit. If there are no 
messages, “
  ” will not be displayed.
“SP” is shown when you are using the cordless handset speaker a) during an 
intercom call (p. 46) or a conference call (p. 50); b) while listening to 
messages (p. 57).
The battery icon indicates the battery strength (p. 12).
The extension number of your cordless handset is displayed if it has been 
registered to the base unit (p. 27, 69).
The prompts on the bottom line will show corresponding functions of the soft 
keys which are located directly below the display (p. 8).
Ex. The soft key below “
  ” will function as   key.
Backlit LCD displays
The display of the cordless handset will light for a few seconds after pressing a 
button or lifting the cordless handset off the charger.
The base unit display will light during use.
Base unit Cordless handset
Off (invisible) The line is free.
On The line is being used.
Flashing A call is on hold on the cordless handset or base unit, or 
the Answering System is answering a call (p. 54).
Flashing quickly A call is being received.
 12:00AM DEC.31
Received calls 
            IN USEMESSAGES
D
E
BC
B B A
  SP     
Received calls        01
  
IN USE[1]
ADTPANICPLAY
263 78
4
9
A
B2IN USE
C3
D4
EMESSAGES
MESSAGES
MESSAGES
6
7
8
9
PLAYPLAY
TG2970.book  Page 9  Friday, October 15, 2004  6:21 PM 
						

							10
Installation
Connections
Base unit
Connect the handset cord to the handset and the base unit, place the handset on 
the cradle, and then connect the AC adaptor and the telephone line cord.
•Base unit: USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. 
PQLV10Z).
•Use Only a Panasonic Handset for the KX-TG2970.
•The AC adaptor must remain connected at all times. (It is normal for the adaptor to 
feel warm during use.)
•The AC adaptor should be connected to a vertically oriented or floor-mounted AC 
outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the 
weight of the adaptor may cause it to become disconnected.
•If your unit is connected to a PBX which does not support Caller ID, you cannot 
access Caller ID services.
•This unit will not function during a power failure, unless it is connected to the ADT 
Security System.
•If the unit is connected to a telephone line with DSL service, you may hear noise 
during conversations or the unit may not display caller’s name and/or phone 
number properly. We recommend connecting a noise filter (contact your DSL 
service provider) to the telephone line between the base unit and the telephone 
line jack.
*Noise Filter 
(For DSL users)
Handset
Handset Cord Raise the antennas.
Telephone 
Line Cord AC Adaptor
Power Outlet (AC 120 V, 60 Hz)
Single-Line Telephone Jack (RJ11C)
Fasten the AC adaptor cord 
to prevent it from being 
disconnected
.
Hook
TG2970.book  Page 10  Friday, October 15, 2004  6:21 PM