Panasonic Kx Tg2711 Operating Instructions Manual

							Wall mounting
N ote:
R Make sure that the wall and the fixing method are strong enough to support the weight of the
unit.
R Drive the screws (not supplied) into the wall.
n  
Base unit n Charger For assistance, please visit http://www.panasonic.com/help
31Useful Information
PNQX6299YA_0719_v1.1.0.pdf   312013/07/19   12:39:43Screws
Hook
50 mm
(1         inches)31/32
Longer than20 mm
(         inch)25/32
Space
6 mm
(      inch)
1/4 25 mm 
(1 inch)
Screws
Hooks
Longer thanSpace20 mm
(         inch)25/325 mm
(        inch)3/16  
						

							Error messages
Display message Cause/solution
Busy RThe called unit is in use.
ROther units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
R There is no handset registered to the base unit
matching the handset number you entered.
Error!! RR
ecording was too short. Try again.
No link to base. Reconnect
m
 ain base AC adaptor. R
The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 21). Troubleshooting
I
 f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again. General use
Problem Cause/solution
The handset does not turn on
e
 ven after installing charged
batteries. R
Place the handset on the base unit or charger to turn on
the handset.
The unit does not work. RM
ake sure the batteries are installed correctly (page 9).
RFully charge the batteries (page 9).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 21).
I cannot hear a dial tone. RT
he base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company. 32
For assistance, please visit http://www.panasonic.com/helpUseful Information
PNQX6299YA_0719_v1.1.0.pdf   322013/07/19   12:39:43 
						

							Programmable settings
Problem Cause/solution
The display is in a language I
c annot read. R
Change the display language (page 12).
I cannot register a handset to a
b
 ase unit. R
The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 21). Battery recharge
Problem Cause/solution
The handset beeps and/or  flashes.
R
B
attery charge is low. Fully charge the batteries (page 9).
I fully charged the batteries, but
–  still flashes, or
–

the operating time seems to be shorter. R
Clean the battery ends ( ,  ) and the charge contacts
w
ith a dry cloth and charge again.
R It is time to replace the batteries (page 9). Making/answering calls, intercom
Problem Cause/solution
 is flashing.
R
T
he handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 21).
Noise is heard, sound cuts in
a
 nd out. R
You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. RT
he ringer volume is turned off. Adjust the ringer volume
(page 14, 20).
The base unit does not ring. RT
he ringer volume is turned off. Adjust the ringer volume
(page 15).
I cannot make a call. RT
he dialing mode may be set incorrectly. Change the
setting (page 13).
I cannot make long distance
c
 alls. R
Make sure that you have long distance service. For assistance, please visit http://www.panasonic.com/help
33Useful Information
PNQX6299YA_0719_v1.1.0.pdf   332013/07/19   12:39:43      
						

							Caller ID
Problem Cause/solution
Caller information is not
d isplayed. R
You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
l
 ate. R
Depending on your service provider/telephone company,
the unit may display the caller’s information at the 2nd
ring or later.
R Move closer to the base unit.
The caller list/incoming phone
n
 umbers are not edited
automatically. R
The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 20).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
e
 dited in the caller list. R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 22).
The 2nd caller’s information is
n
 ot displayed during an outside
call. R
In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID). 34
For assistance, please visit http://www.panasonic.com/helpUseful Information
PNQX6299YA_0719_v1.1.0.pdf   342013/07/19   12:39:43 
						

							Answering system
Problem Cause/solution
The unit does not record new
m essages. R
The answering system is turned off. Turn it on (page 24).
RThe message memory is full. Erase unnecessary
messages (page 25).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 28).
I cannot operate the answering
s
 ystem remotely. R
The remote access code is not set. Set the remote
access code (page 26).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 26).
R The answering system is turned off. Turn it on (page 27). Liquid damage
Problem Cause/solution
Liquid or other form of moisture
h
 as entered the handset/base
unit. R
Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center. Caution:
R
T

o avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://www.panasonic.com/help 35Useful Information
PNQX6299YA_0719_v1.1.0.pdf   352013/07/19   12:39:44 
						

							FCC and other information
36
For assistance, please visit http://www.panasonic.com/helpUseful InformationPNQX6299YA_0719_v1.1.0.pdf   362013/07/19   12:39:44This equipment complies with Part 68 of the 
FCC rules and the requirements adopted by 
the ACTA. On the bottom of this equipment 
is a label that contains, among other 
information, a product identifier in the 
format US:ACJ----------.
If requested, this number must be provided 
to the telephone company.
L Registration No.............(found on the 
bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular plug 
is provided with the product. It is designed 
to be connected to a compatible modular 
jack that is also compliant.
The REN is used to determine the number 
of devices that may be connected to a 
telephone line. Excessive RENs on a 
telephone line may result in the devices not 
ringing in response to an incoming call. In 
most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain 
of the number of devices that may be 
connected to a line, as determined by the 
total RENs, contact the local telephone 
company. For products approved after July 
23, 2001, the REN for the product is part of 
the product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone company 
will notify you in advance that temporary 
discontinuance of service may be required. 
But if advance notice isnt practical, the 
telephone company will notify the customer 
as soon as possible. Also, you will beadvised of your right to file a complaint with 
the FCC if you believe it is necessary.
The telephone company may make changes 
in its facilities, equipment, operations or 
procedures that could affect the operation of 
the equipment. If this happens the 
telephone company will provide advance 
notice in order for you to make necessary 
modifications to maintain uninterrupted 
service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Service Center or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone company 
may request that you disconnect the 
equipment until the problem is resolved.
Connection to party line service is subject to 
state tariffs. Contact the state public utility 
commission, public service commission or 
corporation commission for information.
If your home has specially wired alarm 
equipment connected to the telephone line, 
ensure the installation of this equipment 
does not disable your alarm equipment. If 
you have questions about what will disable 
alarm equipment, consult your telephone 
company or a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, noise 
might be heard in your Hearing Aid. Some 
Hearing Aids are not adequately shielded 
from external RF (radio frequency) energy. If  
noise occurs, use an optional headset 
accessory or the speakerphone option (if 
applicable) when using this phone. Consult 
with your audiologist or Hearing Aid  
						

							For assistance, please visit http://www.panasonic.com/help
37Useful InformationPNQX6299YA_0719_v1.1.0.pdf   372013/07/19   12:39:44manufacturer about the availability of 
Hearing Aids which provide adequate 
shielding to RF energy commonly emitted 
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to 
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, including 
interference that may cause undesired 
operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly 
approved by the party responsible for 
compliance could void the user’s authority 
to operate this device.
NOTE:
This equipment has been tested and found 
to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide 
reasonable protection against harmful 
interference in a residential installation. This
equipment generates, uses, and can radiate 
radio frequency energy and, if not installed 
and used in accordance with the 
instructions, may cause harmful 
interference to radio communications. 
However, there is no guarantee that 
interference will not occur in a particular 
installation. If this equipment does cause 
harmful interference to radio or television 
reception, which can be determined by
turning the equipment off and on, the user isencouraged to try to correct the interference 
by one or more of the following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet on a 
circuit different from that to which the 
receiver is connected.
– Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or 
prevent such interference, the base of the 
cordless telephone should not be placed 
near or on top of a TV or VCR. If  
interference is experienced, move the 
cordless telephone further away from the TV 
or VCR. This will often reduce or eliminate 
interference.  
						

							38
For assistance, please visit http://www.panasonic.com/helpUseful InformationPNQX6299YA_0719_v1.1.0.pdf   382013/07/19   12:39:44FCC RF Exposure Warning:
L This product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. 
L To comply with FCC RF exposure 
requirements, the base unit must be 
installed and operated 20 cm (8 inches) 
or more between the product and all 
person’s body (excluding extremities of 
hands, wrist and feet). 
L This product may not be collocated or 
operated in conjunction with any other 
antenna or transmitter.
L For body-worn operation, the handset 
must be used only with a non-metallic 
accessory. Use of other accessories may 
not ensure compliance with FCC RF 
exposure requirements.
Notice:
L FCC ID can be found inside the battery 
    compartment or on the bottom of the 
units.  
						

							Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
39Guía Rápida Española PNQX6299YA_0719_v1.1.0.pdf   392013/07/19   12:39:44Instalación
LUse solo el adaptador de corriente Panasonic PNLV226 incluido.
LUTILICE SOLO baterías de Ni-MH tamaño AAA (R03). LNO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.LCompruebe que las polaridades son las correctas (S,T).
A la toma
de corriente
*Se requiere un filtro DSL/ADSL (no incluido) si tiene servicio de DSL/ADSL.A la toma de
teléfono de línea
única (RJ11C)
Filtro DSL/ADSL*
Gancho
SOLO baterías Ni-MH recargablesConfirme que
aparezca
“Cargando”. “Clic”
“Clic” Correcto IncorrectoUnidad base
CARGUE
APROXIMADAMENTE
DURANTE 7 HORASAuricular
Cargador
Oprima firmemente
el contacto. 
A la toma
de corriente LUse solo el adaptador de corriente Panasonic
   PNLV226 incluido.  
						

							40
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida EspañolaPNQX6299YA_0719_v1.1.0.pdf   402013/07/19   12:39:44Sugerencias de operación
Tecla navegadora{^},{V},{}: Navegue por diversas listas y 
elementos.
? VOL. (Volumen: {^} o {V}): Ajuste el volumen del 
receptor o el altavoz mientras habla.
{} REDIAL (Remarcación): Vea la lista de remarcación.
Cambio de idiomas (predeterminado: “English”) (Auricular)
Idioma de la pantalla1{MENU}s{r}:“Initial setting”s{OK}2{r}:“Display settings”s{OK}3{r}:“Change language”s{OK}4{r}:“Español”s{OK}s{OFF}
Idioma de la guía de vozDisponible para: series KX-TG27211{MENU}s{r}:“Contestadora”s{OK}2{r}:“Ajustes”s{OK}3{r}:“Menú de voz”s{OK}4{r}:“Español”s{OK}s{OFF}
Fecha y hora (Auricular)
1{MENU}s{r}:“Fecha y hora”s{OK}2Introduzca el día, mes y año actuales.3Introduzca la hora y minuto actuales (formato de reloj de 24 horas).4{OK}s{OFF}
Operaciones básicas
Cómo hacer y contestar llamadas (Auricular)
Para hacer llamadasMarque el número telefónico. s{C}/{s}
Para contestar llamadas{C}/{s}
Para colgar{OFF}
{V} {^}
{} Subir volumen
Bajar volumen