Panasonic Kx Tg2711 Operating Instructions Manual

							*8 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
t he handset to answer a call, turn off this feature. Registering a unit
Operating additional units
Additional handsets
U
 p to 6 handsets can be registered to the
base unit.
Important:
R See page 4 for information on the available
model. Registering a handset to the
b
 ase unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1 Handset:
MMENU N
2 Mb N:  “Initial setting ” a  M OK N
3 Mb N:  “Registration ” a  M OK N
4 Mb N:  “HS registration ” a  M OK N
5 Base unit:
Proceed with the operation for your model.
n KX-TG2711 series: page 3
Press and hold  M N
 
(LOCATOR) for
about 5 seconds. (No registration tone)
n KX-TG2721 series:page 3
Press and hold  M N
 
(LOCATOR) for
about 5 seconds until the registration
tone sounds.
R If all registered handsets start ringing,
press  M N
 
(LOCATOR) again to stop,
then repeat this step.
R The next step must be completed
within 90 seconds.
6 Handset:
Press  MOK N, then wait until a long beep
sounds. Note:
R
W

hile registering,  “Base in
registering mode ” is displayed on all
registered handsets.
R When you purchase an additional handset,
refer to the additional handset’s installation
manual for registration. Deregistering a handset
A
  handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1 MMENU N
2 Mb N:  “Initial setting ” a  M OK N
3 Mb N:  “Registration ” a  M OK N
4 Mb N:  “Deregistration ” a  M OK N
5 335  a  M OK N
6 Select the handset(s) you want to cancel
by pressing the desired handset number
(1  – 6 ). a  M OK N
R The selected handset number(s)
flashes.
R To undo a selection, press the handset
number again. The number stops
flashing.
7 Mb N:  “Yes ” a  M OK N
8 MOFF N
For assistance, please visit http://www.panasonic.com/help 21 Programming
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							Using Caller ID service
I mportant:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details. Caller ID features
W

hen an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
–“Out of area ”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private caller ”: The caller
requests not to send caller information.
– “Long distance ”: The caller makes a
long distance call.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier. Missed calls
I
 f a call is not answered, the unit treats it as a
missed call. The display shows  “Missed
call ”.
Note:
R Even when there are unviewed missed
calls,  “Missed call ” disappears from the
standby display if the following operation is
performed by one of the registered
handsets:
– Being replaced on the base unit or charger.
– Pressing  MOFF N on a handset. Phonebook name display
W

hen caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list. Caller list
I
 mportant:
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting
is correct (page 12). Viewing the caller list and calling
b

ack
1 MF N CID
2 Press  MC N to search from the most recent
call, or  MD N to search from the oldest call.
3 To call back, press  M N
.
T

o exit, press  MOFF N.
Note:
R If the entry has already been viewed or
answered, “ ” is displayed, even if it was
v

iewed or answered using another handset.
R In step 2, if   is displayed, not all of the
i

nformation is shown. To see the remaining
information, press  ME N. To return to the
previous screen, press  MF N. Editing a caller’s phone number
b
 efore calling back
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1 MF N CID
2 Mb N: Select the desired entry.
3 MMENU N a  M b N:  “Edit & Save ” a
M OK N
4 Press  MMENU N repeatedly until the phone
number is shown in the desired format.
A
B
C Local phone number
E

xample:  321-5555
Area code – Local phone number
Example:  555-321-5555
1 – Area code – Local phone number
Example:  1-555-321-5555
22 For assistance, please visit http://www.panasonic.com/helpCaller ID Service
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							5
M N
Caller ID number auto edit feature
O nce you call back an edited number, the
handset which was used to call back
remembers the area code and format of the
edited number. The next time someone calls
from the same area code, caller information is
customized by the handset as follows:
– When the call is being received, the Caller ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the handset to ignore the area code of callers
in your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each handset
(page 20). The default setting is  “On ”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited. Erasing selected caller
i

nformation
1 MF N CID
2 Mb N: Select the desired entry.
3 MCLEAR N a  M b N:  “Yes ”
4 MOK N a  M OFF N Erasing all caller information
1
MF N 

CID
2 Mb N: Select the desired entry.  a M MENU N
3 Mb N:  “Erase all ” a  M OK N
4 Mb N:  “Yes ” a  M OK N a  M OFF N Storing caller information to the
p

honebook
1 MF N CID
2 Mb N: Select the desired entry.  a M MENU N
3 Mb N:  “Edit & Save ” a  M OK N
R To edit the number, press  MMENU N
repeatedly until the phone number is
shown in the desired format.
4 MMUTE N
5 Continue from step 3, “Editing entries”,
page 18.
For assistance, please visit http://www.panasonic.com/help 23 Caller ID Service
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							Answering system
Available for:
KX-TG2721 series: page 3 The answering system can answer and record
c
alls for you when you are unavailable to
answer the phone.
Important:
R Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
R When callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 12). Memory capacity (including your
g

reeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
–“Messages full ” is shown on the
handset display.
– The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering
system is turned on.
– If you use the pre-recorded greeting message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting message, the same message is still
announced to callers even though their
messages are not recorded. Turning the answering
s
 ystem on/off Base unit
P

ress  M N
 
(ANSWER ON/OFF) to turn on/
off the answering system. Handset
1 MM

ENUN
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Answer on ” or  “Answer off ”
a  M OK N a  M OFF N
Note for base unit and handset:
R When the answering system is turned on,
the ANSWER ON/OFF indicator on the
base unit lights up. Call screening
W
 hile a caller is leaving a message, you can
listen to the call through the handset’s speaker.
To adjust the speaker volume, press  MD N or
M C N repeatedly. You can answer the call by
pressing  M N
.
 Call screening can be set for
each handset. The default setting is  “On ”.
1 MMENU N
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Settings ” a  M OK N
4 Mb N:  “Screen call ” a  M OK N
5 Mb N: Select the desired setting.  a M OK N
a  M OFF N Greeting message
W
 hen the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message Recording y

our greeting message
1 MMENU N
2 Mb N:  “Answering device ” a  M OK N
24 For assistance, please visit http://www.panasonic.com/helpAnswering System
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							3
Mb N:  “Greeting ” a  M OK N
4 Mb N:  “Record greeting ” a  M OK N
5 Mb N:  “Yes ” a  M OK N
6 After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
7 Press  MOK N to stop recording.
8 MOFF N Using a pre-recorded greeting
m

essage
If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to leave a
message. Resetting to a pre-recorded greeting
m

essage
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1 MMENU N
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Greeting ” a  M OK N
4 Mb N:  “Pre-recorded ” a  M OK N
5 MOK N a  M OFF N Playing back the greeting
m

essage
1 MMENU N
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Greeting ” a  M OK N
4 Mb N:  “Check greeting ” a  M OK N
5 To exit, press  MOFF N. Listening to messages
u
 sing the base unit
When new messages have been recorded,
M N
 
on the base unit flashes.
Press  M N
 (PLAY).
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages. Operating the answering system
d

uring playback Key Operation
M j N 
or  Mk N Adjust the speaker
v
olume
M N
Repeat message *
 1
M N
Skip message
M n N 
(STOP) Stop playback
M N
 
(ERASE) Erase currently playing
m essage *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played. Erasing all messages
P

ress  M N
 
(ERASE) 2 times while the unit is
not in use. Listening to messages
u
 sing the handset
When new messages have been recorded,
“ New message ” is displayed.
1 MMENU N
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Play new msg. ” or  “Play all
msg. ” a  M OK N
4 When finished, press  MOFF N.
For assistance, please visit http://www.panasonic.com/help 25Answering System
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							Note:
R
T
o switch to the receiver, press  M N
. Operating the answering system
M
M

ENU N a  M b N:  “Answering device ” a
M OK N Key Operation
M D N 
or  MC N Adjust the receiver/speaker
v
olume (during playback)
1  
or  MF N Repeat message (during
p
layback) *1
2  
or  ME N Skip message (during
p
layback)
3 Enter the “S
 ettings” menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
M M
ENU N
Pause message * 2
9 Stop recording
S

top playback
0 Turn answering system off
*4 *
 3
Erase currently playing
m
essage
*5 *
 4
Erase all messages
*6 Reset to a pre-recorded
g

reeting message *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
*2 To resume playback: Mb N:  “Playback ” a  M OK N
*3 You can also erase as follows: MCLEAR N a  M b N:  “Yes ” a  M OK N
*4 During playback, you can also erase as follows:
MMENU N a  M b N:  “Erase all ” a  M OK N
a  M b N:  “Yes ” a  M OK N Calling back (Caller ID
s

ubscribers only)
If caller information is received for the call, you
can call the caller back while listening to a
message.
1 Press  MMENU N during playback.
2 Mb N:  “Edit & Call ” a  M OK N
R To edit the number before calling back,
press  MMENU N repeatedly until the
phone number is shown in the desired
format (page 22).
3 M N
Erasing all messages
1
MM

ENUN
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Erase all msg. ” a  M OK N
4 Mb N:  “Yes ” a  M OK N a  M OFF N Remote operation
U
 sing a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations. Remote access code
A
  3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is  “111 ”.
Important:
R To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENU N
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Settings ” a  M OK N
26 For assistance, please visit http://www.panasonic.com/helpAnswering System
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							4
Mb N:  “Remote code ” a  M OK N
5 Enter the desired 3-digit remote access
code.
6 MOK N a  M OFF N Deactivating remote operation
P

ress  * in step 5 on “Remote access code”,
page 26.
R The entered remote access code is deleted. Using the answering system
r
 emotely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 27).
4 When finished, hang up. Voice guidance
n
W

hen the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1  to perform a specific operation, or press
2  to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press  9. The
voice guidance announces the available
remote commands (page 27).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call. Remote commands
Y

ou can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you. Key Operation
1 Repeat message (during
p

layback) *1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
9 Stop playback *
 2
Start voice guidance *3
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(
 or hang up) *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only Turning on the answering system
r

emotely
If the answering system is off, you can turn it
on remotely.
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
RA long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 26). Answering system settings
Number of rings before the unit
a
 nswers a call
You can change the number of times the
phone rings  “Ring count ” before the unit
For assistance, please visit http://www.panasonic.com/help 27Answering System
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							answers calls. You can select 2 to 7 rings, or
“
T
oll saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 26), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENU N
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Settings ” a  M OK N
4 Mb N:  “Ring count ” a  M OK N
5 Mb N: Select the desired setting.  a M OK N
a  M OFF N For voice mail service subscribers
I
 f you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 24).
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/
telephone company, please contact your
service provider/telephone company to
deactivate your voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s  “Ring count ” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice mail service so that the answering
system can answer the call first. To do so, contact your service provider/
t

elephone company. Caller’s recording time
Y
 ou can change the maximum message
recording time allowed for each caller. The
default setting is  “3 min ”.
1 MMENU N
2 Mb N:  “Answering device ” a  M OK N
3 Mb N:  “Settings ” a  M OK N
4 Mb N:  “Recording time ” a  M OK N
5 Mb N: Select the desired setting.  a M OK N
a  M OFF N
28 For assistance, please visit http://www.panasonic.com/helpAnswering System
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							Voice mail service
V oice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
Please contact your service provider/
telephone company for details of this service.
Important:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 24).
For details, see page 28.
(KX-TG2721 series: page 3) Voice mail message indication
W

hen you have new voice mail messages,
“ New Voice Mail ” is displayed on the
handset if message indication service is
available.
In order to listen to your voice mail messages,
you must dial the voice mail access number of
your service provider/telephone company.
Note:
R If the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding  # until the handset beeps.
For assistance, please visit http://www.panasonic.com/help 29Voice Mail Service
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							Intercom
I ntercom calls can be made between
handsets.
Note:
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones.
To answer the call with the handset, press
MOFF N, then press  M N
. Making an intercom call
1
MM

ENUN
2 Mb N:  “Intercom ” a  M OK N
3 Select the handset you want to page by
pressing the desired handset number ( 1
–  6 ).
R To stop paging, press  MOFF N.
4 When you finish talking, press  MOFF N. Answering an intercom call
1
P

ress M N
 
to answer the page.
2 When you finish talking, press  MOFF N. Handset locator
Y
 ou can locate a misplaced handset by
paging it.
1 Base unit:  Press M N
 
(LOCATOR).
R All registered handsets beep for 1
minute.
2 To stop paging:
Base unit:
Press  M N
 
(LOCATOR).
Handset:
Press  MOFF N. Transferring calls,
c
 onference calls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
1 During an outside call, press  MMENU N to
put the call on hold.
2 Mb N:  “Intercom ” a  M OK N
3 Select the handset you want to page by
pressing the desired handset number ( 1
–  6 ).
4 Wait for the paged party to answer.
RIf the paged party does not answer,
press  M N
 
to return to the outside
call.
5 To complete the transfer:
Press  MOFF N.
R The outside call is being routed to the
destination unit.
To establish a conference call:
M MENU N a  M b N:  “Conference ” a
M OK N
R To leave the conference, press  MOFF N.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENU N a  M b N:  “Hold ” a  M OK N
To resume the conference:  MMENU N
a  M b N:  “Conference ” a  M OK N Answering a transferred call
P

ress  M N
 
to answer the page.
30 For assistance, please visit http://www.panasonic.com/helpIntercom/Locator
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