Panasonic Kx Tg2553 Operating Instructions Manual
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Before Requesting Help 51 Useful Information Problem “No link to base. Place on cradle and try again.” is displayed and an alarm tone sounds. The unit does not work. Static, sound cuts in/out, fades. Interference from other electrical units. The handset does not ring. The handset display is blank. The handset display is still blank after pressing Ö, Ñ, BACKÜor FWD/EDITá. Remedy •You are too far from the base unit. Move closer and try again. •Place the handset on the base unit and try again. •Plug in the AC adaptor. •Raise the base unit antennas. •Check the settings (p. 11–15). •Charge the battery fully (p. 12). •Clean the charge contacts and charge again (p. 13). •Install the battery properly (p. 49). •Place the handset on the base unit and unplug the AC adaptor to reset. Plug in, and try again. •Re-install the battery and place the handset on the base unit (p. 49). Try again. •Locate the handset and the base unit away from other electrical appliances (p. 3). •Move closer to the base unit. •Raise the base unit antennas. •Press (FUNCTION/EXIT/CH)to select a clearer channel. •The ringer volume is set to OFF. Set to HIGH or LOW (p. 18). •The handset is in the standby mode (p. 13). Press Ö, Ñ, BACKÜor FWD/EDITáto turn the display on. •Charge the battery fully (p. 12).
52 Before Requesting Help Problem You cannot program items, such as the dialing mode. Previously programmed information is erased. You cannot store a name and phone number in the directory. While programming or searching, the unit starts to ring and stops the program/ search. The unit does not display the caller’s name and/or phone number. The display goes to the standby mode while viewing the Caller List. Remedy •Programming is not possible while the unit is in the talk mode or when viewing the Caller List/directory list. •Do not pause for over 60 seconds while programming. •Move closer to the base unit. •Make sure that the unit is in the standby mode. •If a power failure occurs, programmed information may be erased. Reprogram if necessary. •You cannot store an item in the directory while the unit is in the talk mode. •Do not pause for over 60 seconds while storing. •To answer the call, press (TALK). Start again from the beginning after hanging up. •You need to subscribe to a Caller ID service from a telephone company. •Other telephone equipment may be interfering with your phone. Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. •Telephone line noise may be affecting the Caller ID information. •Do not pause for over 60 seconds while searching.
53 Useful Information Problem When a second call is received during a conversation, the unit does not display the new caller’s name and/or phone number. (HANDSET!LOCATOR)does not function. You cannot redial by pressing (REDIAL/PAUSE). “Recharge battery” is displayed on the handset, “” flashes or the unit beeps intermittently. You charged the battery fully, but “Recharge battery” is still displayed and/or “” continues to flash. The IN USE/CHARGE indicator light does not go out while charging. Remedy •The line mode selection is incorrect. See page 15. •The handset is too far from the base unit. •The handset is engaged in an outside call or is viewing the Caller List/directory list. Wait until the IN USE/CHARGE indicator light goes out. •If the last number dialed was more than 32 digits long, the number will not be redialed correctly. •Access numbers entered after pressing (TONE)will not be included when redialing. •The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p. 19). If another number has been dialed first, it will operate as a pause button (p. 44). •Charge the battery fully (p. 12). •Clean the charge contacts and charge again (p. 13). •Install a new battery (p. 49). •This is normal.
54 Before Requesting Help Problem You cannot have a conversation using the handset. You cannot have a conversation using the headset. If you cannot solve your problem. Remedy •When the headset is connected (p. 48), you must use the headset to talk with the caller. To have a normal cordless phone conversation, disconnect the headset. •Make sure that the headset is connected properly (p. 48). •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: [email protected] for customers in the USA or Puerto Rico ONLY
Important Safety Instructions 55 Useful Information When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 14. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen sink, or the like. 15. Place this unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 16. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 17. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 18. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 19. Do not overload wall outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized servicenter when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from the wall outlet and refer servicing to an authorized servicenter when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS
56 Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4. Exercise care in handling batteries in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns. 5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE BASE UNIT TO RAIN OR ANY TYPE OF MOISTURE. ONLY THE HANDSET IS SHOCK AND SPLASH RESISTANT. •The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible. Splash-Resistant (HANDSET ONLY) The handset is designed to be splash resistant. You can use the handset with wet hands. CAUTION: •Do not immerse in water or leave under running water. •Keep the handset away from salt water. •Avoid exposure to prolonged high humidity. •Since water in headset jack may cause damage, close the headset jack cover when the optional headset is not in use. When the optional headset is connected, do not use the handset with wet hands. •If the handset is wet, wipe with a soft dry cloth. •The base unit is not designed to be splash resistant. Do not place the wet handset on the base unit. Shock-Resistant (HANDSET ONLY) Although the handset is designed to be shock resistant, do not throw or step on the handset.
57 Useful Information FCC and Other Information If requested by the telephone company, inform them as follows: FCC Registration No. . . . . . . . . . . . . . . . . . . . . . (found on the bottom of the unit) Ringer Equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.1B The particular telephone line to which the equipment is connected. This unit must not be connected to a coin operated line. If you are on a party line, check with your local telephone company. Ringer Equivalence No. (REN): The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. In the event terminal equipment causes harm to the telephone network, the telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providing that they: (a) Promptly notify the customer. (b) Give the customer an opportunity to correct the problem with their equipment. (c) Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68. The Telephone Company may make changes in its communications facilities, equipment, operations or procedures, where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service. When programming emergency numbers and/or making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. 2. Perform such activities in the off-peak hours, such as early morning hours or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
58 FCC and Other Information •Environment— do not place the unit in a room where the temperature is less than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight. •Medical —consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2401MHz to 2472MHz, and the power output level can range from 0.001 watts to 0.20 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. •Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. •If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Operating near 2.4GHz electrical appliances may cause interference. Move away from the electrical appliances and/or press the CH (Channel) button. CAUTION: To comply with FCC RF exposure requirements, the base unit should be installed with its antenna located at 20 cm or more from persons and handset should be carried with the specific belt-clip provided for the handset to ensure compliance. Other non-tested belt-clips or similar body-worn accessories may not comply, therefore, should be avoided.
59 For product service •Panasonic Servicenters are listed in the servicenter directory. •Call 1-800-211-PANA(7262) for the location of an authorized servicenter. •Panasonic’s e-mail address for customer inquiries: [email protected] for customers in the USA or Puerto Rico ONLY When you ship the product •Carefully pack your unit, preferably in the original carton. •Attach a letter, detailing the symptom, to the outside of the carton. Symptom •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park Carolina, Puerto Rico 00985 Printed in MalaysiaPQQX12977ZA-BMSS0101HT1021