Panasonic Kx Tg2421 Operating Instructions Manual

							Voice Mail Service
For assistance, please call 1-800-211-PANA (7262).31
Using Voice Mail service
Voice Mail is an automatic answering 
service offered by your telephone 
company. If you subscribe to this service, 
your telephone company’s Voice Mail 
system can answer calls for you when you 
are unavailable to answer the phone or 
when your line is busy. Messages are 
recorded by the telephone company, not 
your telephone.
Note:
LPlease contact your telephone company 
for details and availability of this service 
in your area.
Storing the Voice Mail (VM) 
access number
In order to listen to your Voice Mail 
messages (page 32), you must dial your 
telephone company’s Voice Mail access 
number. Once you have stored your Voice 
Mail access number, you can dial it 
automatically by pressing {VM} (page 32).
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Voice Mail” by pressing {V} 
or {^}, then press {>}.
4Scroll to “Store VM access#” by 
pressing {V} or {^}, then press {>}.
5Enter your access number (max. 32 
digits).
LTo correct a digit, press {>} or {
						

							Voice Mail Service
32For assistance, please call 1-800-211-PANA (7262).
Turning VM detection on/off
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Voice Mail” by pressing {V} 
or {^}, then press {>}.
4Scroll to “VM tone detect” by 
pressing {V} or {^}, then press {>}.
5Press {V} or {^} repeatedly to select 
“On” or “Off”.
6Press {Save}, then press {OFF}.
Listening to Voice Mail 
messages
The unit will let you know that you have 
new Voice Mail messages in the following 
ways:
–“Voice Mail” will be displayed on the 
handset.
– The message indicator on the handset 
will flash slowly if message alert feature 
is turned on.
1Press {C} or {s}, then press {VM} 
within 15 seconds.
LIf {VM} is not displayed, the Voice 
Mail access number has not been 
stored. Store the number (page 31).
OR
Press {MENU}, then press {Select} at 
“V.M. access”.
LThe speakerphone will turn on.
2Follow the pre-recorded instructions.
3Press {OFF} when finished.
Note:
LIf “Voice Mail” still remains on the 
display even after you have listened to 
new messages, turn it off by pressing 
and holding {OFF} until the handset 
beeps.LIf your Voice Mail service uses Voice 
Mail tones and the message is over 3 
minutes long, the handset may not 
indicate new messages.
LIf your Voice Mail service uses Voice 
Mail tones, the tones will be heard from 
any phone connected to the same line. If 
you want to use another phone to listen 
to Voice Mail messages, you have to dial 
your access number manually.
Message alert
You can select whether or not the 
message indicator on the handset will 
flash when new messages have been 
recorded. The default setting is OFF.
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Message alert” by pressing 
{V} or {^}, then press {>}.
4Press {V} or {^} repeatedly to select 
“On” or “Off”.
5Press {Save}, then press {OFF}.
Note:
LThe message indicator will not flash for 
new messages while the handset is in 
use.
LWhile message alert is on, battery 
operating time will be shortened (page 
12).
TG2421_2422(e).book  Page 32  Friday, January 28, 2005  10:15 AM 
						

							Programmable Settings
For assistance, please call 1-800-211-PANA (7262).33
Guide to handset programming
For your reference, a chart of all programmable functions is printed below. Details for each 
item can be found on the corresponding pages. To program, press {MENU}, press {V} or 
{^} to scroll through the menu, and press {>} or {Select} when the desired menu item or 
setting is displayed.
Important:
LBefore programming, make sure the handset and base unit are not being used. The 
handset must be operated near the base unit and while off the base unit or charger.
*1 KX-TG2422 only
*2 If you program these settings using one of the handsets, you will not need to program 
the same item using the other handset (KX-TG2422 only).
Note:
LTo exit programming, press {OFF} at any time.
LTo go back to the previous menu, press {} or {Select} while 
“(Go back)” is displayed.
Main menuSub-menu 1Sub-menu 2Page
V.M. access– – page 32
Ringer setting Ringer volume– page 34
Ringer tone– page 34
Interrupt tone
*1– page 35
Voice enhancer– – page 35
Copy phonebook
*1Copy 1 item– page 23
Copy all items– page 24
Customer support– – page 38
Initial setting Voice Mail Store VM access#
*2page 31
VM tone detect
*2page 31
Message alert– page 32
LCD contrast– page 36
Key tone– page 38
Auto talk– page 35
Caller ID edit– page 36
Set tel line Set dial mode
*2page 37
Set flash time
*2page 37
Set line mode
*2page 37
Registration– page 38
Change language– page 36
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							Programmable Settings
34For assistance, please call 1-800-211-PANA (7262).
Ringer settings
Handset ringer volume
4 levels (high/medium/low/off) are 
available. The default setting is HIGH.
1Press {MENU}.
2Scroll to “Ringer setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Ringer volume” by pressing 
{V} or {^}, then press {>}.
4Press {V} or {^} repeatedly to select 
the desired volume.
LTo turn the ringer off, press {V} 
repeatedly until “Off ?” is displayed.
5Press {Save}.
Note:
LWhen the ringer volume is set to off, the 
handset will display “Ringer off”, and 
will not ring for outside calls. The 
handset will ring at the low level for 
intercom calls.
Handset ringer tone
You can change the ringer tone heard 
when an outside call is received. There are 
3 tones and 4 melodies. The default 
setting is “Tone 1”.
1Press {MENU}.
2Scroll to “Ringer setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Ringer tone” by pressing 
{V} or {^}, then press {>}.
4Press {V} or {^} repeatedly to select 
the desired setting.
LYou can also select the ringer tone by 
pressing {1} to {7}.
LIf the ringer volume has been turned 
off, the handset will not ring.
5Press {Save}, then press {OFF}.
Note:
LIf you subscribe to a distinctive ring 
service (such as IDENTA-RING), select 
a tone (Tone 1 to 3). If you select a 
melody, you will not be able to 
distinguish lines by their ringers.
LIf you select one of the melody ringer 
patterns, the ringer will continue to 
sound for several seconds if:
– the caller hangs up before you answer 
the call.
– another person answers the call using 
another phone connected on the 
same line.
Ringer setting
Ringer volume
Ringer volume
 Low |||||| HighKBack  dB  SaveL
Ringer setting
Ringer tone
Ringer tone
1=Tone 1
KBack  dB  SaveL
TG2421_2422(e).book  Page 34  Friday, January 28, 2005  10:15 AM 
						

							Programmable Settings
For assistance, please call 1-800-211-PANA (7262).35
Handset interrupt tone (KX-
TG2422 only)
This tone lets you know when you receive 
a call while you are on an intercom call 
(page 29).
“2” (default): The tone will sound 2 times.
“On”: The tone will sound for as long as the 
line rings.
“Off”: Turns this feature off.
1Press {MENU}.
2Scroll to “Ringer setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Interrupt tone” by 
pressing {V} or {^}, then press {>}.
4Press {V} or {^} repeatedly to select 
the desired setting.
5Press {Save}, then press {OFF}.
Call options
Auto talk
When this feature is turned on, you can 
answer a call by lifting the handset off the 
base unit or charger without pressing 
{C}. The default setting is OFF.
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Auto talk” by pressing {V} 
or {^}, then press {>}.
4Press {V} or {^} repeatedly to select 
“On” or “Off”.
5Press {Save}, then press {OFF}.
Note:
LIf you subscribe to Caller ID service and 
want to view the caller’s information on 
the handset display after lifting up the 
handset to answer a call, turn off this 
feature.
Voice enhancer
You can turn the voice enhancer feature on 
or off. The default setting is OFF.
1Press {MENU}.
2Scroll to “Voice enhancer” by 
pressing {V} or {^}, then press {>}.
3Press {V} or {^} repeatedly to select 
“On” or “Off”.
4Press {Save}, then press {OFF}.
LWhen turned on, “J” will be 
displayed.
TG2421_2422(e).book  Page 35  Friday, January 28, 2005  10:15 AM 
						

							Programmable Settings
36For assistance, please call 1-800-211-PANA (7262).
Caller ID edit
You can turn the Caller ID number auto 
edit feature (page 27) on or off. The default 
setting is ON.
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Caller ID edit” by 
pressing {V} or {^}, then press {>}.
4Press {V} or {^} repeatedly to select 
“On” or “Off”.
5Press {Save}, then press {OFF}.
Display options
Handset LCD contrast
You can adjust the handset display 
contrast. There are 6 levels. The default 
setting is level 3.
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “LCD contrast” by pressing 
{V} or {^}, then press {>}.
4Press {V} or {^} repeatedly to select 
the desired setting.
5Press {Save}, then press {OFF}.
Display language
You can select either “English” (default) 
or “Español” as the display language.
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Change language” by 
pressing {V} or {^}, then press {>}.
4Press {V} or {^} repeatedly to select 
the desired language.
LYou can also select by pressing 
{English} or {Español}.
5Press {Save} or {Salvar}, then press 
{OFF}.
Note:
LIf you select a language you cannot 
read, press {MENU} {0} {8} {1} {Save} 
to change the display language to 
English.
TG2421_2422(e).book  Page 36  Friday, January 28, 2005  10:15 AM 
						

							Programmable Settings
For assistance, please call 1-800-211-PANA (7262).37
Telephone settings
Dialing mode
If you cannot make calls, change this 
setting depending on your telephone line 
service.
“Tone” (default): For tone dial service.
“Pulse”: For rotary pulse dial service.
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Set tel line” by pressing 
{V} or {^}, then press {>}.
4Scroll to “Set dial mode” by pressing 
{V} or {^}, then press {>}.
5Press {V} or {^} repeatedly to select 
the desired setting.
6Press {Save}, then press {OFF}.
Flash time
The flash time depends on your telephone 
exchange or host PBX.
You can select: “90ms” (milliseconds), 
“100ms”, “110ms”, “250ms”, “300ms”, 
“400ms”, “600ms”, or “700ms” (default).
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Set tel line” by pressing 
{V} or {^}, then press {>}.
4Scroll to “Set flash time” by 
pressing {V} or {^}, then press {>}.
5Press {V} or {^} repeatedly to select 
the desired setting.
6Press {Save}, then press {OFF}.Note:
LThe setting should stay at 700 ms unless 
pressing {Flash} fails to pick up the Call 
Waiting call.
LIf the unit is connected via a PBX, certain 
PBX functions (call transferring, etc.) 
may not work correctly. Consult your 
PBX supplier for the correct setting.
Line mode
The line mode is preset to “B” and 
generally should not be adjusted. If “Line 
in use” on the handset is not displayed 
properly, the line mode selection is 
incorrect. Set line mode to “A”.
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Set tel line” by pressing 
{V} or {^}, then press {>}.
4Scroll to “Set line mode” by pressing 
{V} or {^}, then press {>}.
5Press {V} or {^} repeatedly to select 
the desired setting.
6Press {Save}, then press {OFF}.
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							Programmable Settings
38For assistance, please call 1-800-211-PANA (7262).
Other options
Handset key tone
You can select whether or not key tones 
are heard when keys are pressed. 
Includes confirmation tones and error 
tones. The default setting is ON.
1Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Key tone” by pressing {V} or 
{^}, then press {>}.
4Press {V} or {^} repeatedly to select 
“On” or “Off”.
5Press {Save}, then press {OFF}.
Re-registering the handset
If “No link to base. Move closer 
to base, try again.” is displayed 
even when the handset is near the base 
unit, you may need to re-register the 
handset to the base unit.
Important:
LMake sure the base unit is not being 
used.
LHave the handset and base unit near 
each other when re-registering the 
handset.
LKX-TG2422 only:
Confirm the extension number of the 
handset which has lost the 
communication by placing the handset 
on the base unit or charger. 
If you re-register the handset using the 
other handset’s extension number [1] 
or [2], the other handset will not 
function.
1Handset:
Press {MENU}.
2Scroll to “Initial setting” by 
pressing {V} or {^}, then press {>}.
3Scroll to “Registration” by pressing 
{V} or {^}, then press {>}.
4KX-TG2421 base unit:
Press and hold {HANDSET 
LOCATOR} until the CHARGE 
indicator flashes.
KX-TG2422 base unit:
Press and hold the locator/handset 
button that corresponds to the handset 
you want to re-register ({HANDSET 
LOCATOR 1} or {HANDSET 
LOCATOR 2}) until the CHARGE 
indicator flashes.
LAfter the CHARGE indicator starts 
flashing, the rest of the procedure 
must be completed within 1 minute.
5Handset:
Press {OK}, then wait until the handset 
beeps.
LRegistration is complete.
Customer support
The handset can display the Internet 
address where you can download 
operating instructions for this product 
using your computer.
1Press {MENU}.
2Scroll to “Customer support” by 
pressing {V} or {^}, then press {>}.
L“www.panasonic.com/support” 
will be displayed.
3Press {OFF}.
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							Programmable Settings
For assistance, please call 1-800-211-PANA (7262).39
Programming via direct commands
You can also program most features using “direct commands”—special codes that take 
you directly to the feature you wish to program and allow you to select the desired setting. 
There is no need to scroll through the unit’s menus.
Details of each feature can be found on the corresponding pages.
1Press {MENU}.
2Enter the desired feature code (shown below).
3Enter the desired setting code (shown below).
LThis step may vary depending on the feature being programmed.
4Press {Save}.
5Press {OFF} to exit programming mode.
Direct commands chart
FeatureFeature codeSetting codePage
Ringer volume{1} {1}{1}: Low {2}: Medium 
{3}: High {0}: Offpage 34
Ringer tone{1} {2}{1}–{3}: Tone pattern 1–3
{4}–{7}: Melody pattern 1–4page 34
Interrupt tone
*1{1} {3}{1}: On {2}: 2 times {0}: Off page 35
VM access{3}Go to step 2 on page 32. page 32
Voice enhancer{5}{1}: On {0}: Off page 35
Copy phonebook 
(1 item)
*1{#} {1}Go to step 4 on page 23. page 23
Copy phonebook 
(all items)
*1{#} {2}– page 24
LCD contrast{0} {1}{1}–{6}: Level 1–6 page 36
Key tone{0} {2}{1}: On {0}: Off page 38
Auto talk{0} {3}{1}: On {0}: Off page 35
Caller ID number auto 
edit{0} {4}{1}: On {0}: Off page 36
Set dial mode{0} {5} {1}{1}: Pulse {2}: Tone page 37
Set flash time{0} {5} {2}{1}: 700 ms {2}: 600 ms
{3}: 400 ms {4}: 300 ms
{5}: 250 ms {6}: 110 ms
{7}: 100 ms {8}: 90 mspage 37
Set line mode{0} {5} {3}{1}: A {2}: B page 37
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							Programmable Settings
40For assistance, please call 1-800-211-PANA (7262).
*1 KX-TG2422 only
Note:
LIf you make a mistake or enter the wrong code, press {OFF} then start again by 
pressing {MENU}. Store VM access#{0} {7} {1}Go to step 5 on page 31. page 31
VM tone detect{0} {7} {2}{1}: On {0}: Off page 31
Change language{0} {8}{1}: English {2}: Spanish page 36
Message alert{0} {#} {1}: On {0}: Off page 32
Handset registration{0} {0}Go to step 4 on page 38. page 38
FeatureFeature codeSetting codePage
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