Panasonic Kx Tg2388 Operating Instructions Manual

							This unit is compatible with Caller ID. To use this feature, you must 
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save 
for future reference.
For assistance, visit our website: http://www.panasonic.com for 
customers in the U.S.A. or Puerto Rico.
Charge the battery for 6 hours before initial use.
2.4 GHz Digital Cordless Answering System
Model No. 
KX-TG2388
Operating Instructions
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							Table of Contents
2For assistance, please visit http://www.panasonic.com/consumersupport
Introduction
Accessory information  . . . . . . . . . . . . . . 4
Important safety instructions  . . . . . . . . . 5
For best performance . . . . . . . . . . . . . . . 7
Preparation
Connections . . . . . . . . . . . . . . . . . . . . . . 8
Battery installation  . . . . . . . . . . . . . . . . . 9
Battery charge  . . . . . . . . . . . . . . . . . . . . 9
Battery replacement . . . . . . . . . . . . . . . 11
About the bone conduction earpiece  . . 11
Controls and displays . . . . . . . . . . . . . . 12
Controls   . . . . . . . . . . . . . . . . . . . . . 12
Display . . . . . . . . . . . . . . . . . . . . . . . 14
Setting the unit before use . . . . . . . . . . 14
Handset display language   . . . . . . . 14
Setting the dialing mode  . . . . . . . . . 15
Setting the date and time   . . . . . . . . 15
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 16
Using the handset  . . . . . . . . . . . . . . 16
Using the base unit  . . . . . . . . . . . . . 18
Answering calls  . . . . . . . . . . . . . . . . . . 20
Using the handset  . . . . . . . . . . . . . . 20
Using the base unit  . . . . . . . . . . . . . 20
Useful features during a call . . . . . . . . . 20
MUTE button  . . . . . . . . . . . . . . . . . . 20
FLASH button  . . . . . . . . . . . . . . . . . 21
For Call Waiting service users   . . . . 21
Temporary tone dialing (for rotary/pulse 
service users)  . . . . . . . . . . . . . . . . . 21
Phonebook
Using the phonebook . . . . . . . . . . . . . . 22
Adding items to the phonebook using 
the handset  . . . . . . . . . . . . . . . . . . . 22
Calling someone in the phonebook . 23
Name Announcement  . . . . . . . . . . . 23
Chain dial feature using the 
handset  . . . . . . . . . . . . . . . . . . . . . . 24
Editing items in the phonebook  . . . . 24
Erasing items in the phonebook  . . . 24
One-Touch Dialer
Storing an item in the phonebook to the 
one-touch dialer using the handset  . . . 25
Dialing a stored number using the 
handset  . . . . . . . . . . . . . . . . . . . . . . 25
Erasing items using the handset  . . . 26
Caller ID Service
Using Caller ID service . . . . . . . . . . . . . 27
Talking Caller ID  . . . . . . . . . . . . . . . 27
Caller list . . . . . . . . . . . . . . . . . . . . . . . . 28
Viewing the caller list using the 
handset  . . . . . . . . . . . . . . . . . . . . . . 28
Editing a caller’s phone number before 
calling back using the handset   . . . . 30
Storing caller information into the 
phonebook using the handset  . . . . . 31
Erasing caller information using the 
handset  . . . . . . . . . . . . . . . . . . . . . . 31
Locator/Intercom
Locator/Intercom . . . . . . . . . . . . . . . . . . 32
Making intercom calls  . . . . . . . . . . . 32
Answering intercom calls   . . . . . . . . 32
Transferring a call . . . . . . . . . . . . . . . . . 33
Quick call transfer  . . . . . . . . . . . . . . 33
Conference calls . . . . . . . . . . . . . . . . . . 34
Call share   . . . . . . . . . . . . . . . . . . . . 34
Programmable Settings
Guide to handset programming  . . . . . . 35
Programming via direct commands  . . . 36
Direct commands chart  . . . . . . . . . . 37
Ringer settings  . . . . . . . . . . . . . . . . . . . 39
Handset ringer volume   . . . . . . . . . . 39
Base unit ringer volume   . . . . . . . . . 39
Handset ringer tone . . . . . . . . . . . . . 39
Base unit ringer tone  . . . . . . . . . . . . 40
Handset incoming call tone  . . . . . . . 40
Base unit incoming call tone  . . . . . . 40
Display setting  . . . . . . . . . . . . . . . . . . . 41
Handset LCD contrast  . . . . . . . . . . . 41
Functions  . . . . . . . . . . . . . . . . . . . . . . . 41
Handset Talking Caller ID  . . . . . . . . 41
Base unit Talking Caller ID  . . . . . . . 41
Initial setting  . . . . . . . . . . . . . . . . . . . . . 42
Caller ID edit  . . . . . . . . . . . . . . . . . . 42
Handset key tone   . . . . . . . . . . . . . . 42
Auto talk   . . . . . . . . . . . . . . . . . . . . . 43
Flash time  . . . . . . . . . . . . . . . . . . . . 43
Line mode  . . . . . . . . . . . . . . . . . . . . 43
Accessibility  . . . . . . . . . . . . . . . . . . . . . 44
Talking Keypad  . . . . . . . . . . . . . . . . 44
Handset Name Announcement  . . . . 44
Handset Telecoil Hearing Aid Mode  44
Re-registering the handset . . . . . . . . 45
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							Table of Contents
For assistance, please visit http://www.panasonic.com/consumersupport3
Answering System 
Features
Answering system  . . . . . . . . . . . . . . . . 46
Recording your greeting message . . . . 46
Erasing your greeting message   . . . 47
Pre-recorded greeting message  . . . 47
Turning the answering system on/off . . 47
Using the base unit  . . . . . . . . . . . . . 47
Using the handset  . . . . . . . . . . . . . . 47
Screening your calls  . . . . . . . . . . . . 48
Listening to messages . . . . . . . . . . . . . 48
Listening to messages using the base 
unit   . . . . . . . . . . . . . . . . . . . . . . . . . 48
Listening to messages using the 
handset (Remote Operation)   . . . . . 49
Recording a memo message . . . . . . . . 51
Memory capacity  . . . . . . . . . . . . . . . . . 52
Remote operation . . . . . . . . . . . . . . . . . 52
Using the answering system 
remotely   . . . . . . . . . . . . . . . . . . . . . 52
Answering system settings . . . . . . . . . . 54
Remote code   . . . . . . . . . . . . . . . . . 54
Caller’s recording time . . . . . . . . . . . 54
Number of rings   . . . . . . . . . . . . . . . 54
Recording mode  . . . . . . . . . . . . . . . 55
Message alert  . . . . . . . . . . . . . . . . . 55
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . . . . 56
Charger unit . . . . . . . . . . . . . . . . . . . 58
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 58
Shoulder Rest Attachment . . . . . . . . . . 59
Headset (optional)  . . . . . . . . . . . . . . . . 59
If the Following Appear on Your 
Display.... . . . . . . . . . . . . . . . . . . . . . . . 60
Troubleshooting . . . . . . . . . . . . . . . . . . 61
Answering System . . . . . . . . . . . . . . 65
General  . . . . . . . . . . . . . . . . . . . . . . 66
FCC and other information . . . . . . . . . . 67
Specifications . . . . . . . . . . . . . . . . . . . . 70
Base unit  . . . . . . . . . . . . . . . . . . . . . 70
Handset   . . . . . . . . . . . . . . . . . . . . . 70
Charger unit . . . . . . . . . . . . . . . . . . . 70
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 71
Customer services . . . . . . . . . . . . . . . . 73
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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							Introduction
4For assistance, please visit http://www.panasonic.com/consumersupport
Thank you for purchasing a Panasonic cordless telephone.
We recommend keeping a record of the following information for future reference.
Attach your purchase receipt here.
Accessory information
Included accessories
LTo order replacement accessories, call 1-800-332-5368. 
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Additional/replacement accessories Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
No.Accessory itemsOrder numberQuantity
1AC adaptor for base unit PQLV1W 1
2Telephone line cord PQJA10075Z 1
3Battery HHR-P104 1
4Handset cover PQYNTG2388BR 1
5Belt clip PQKE10375Z2 1
6Shoulder rest attachment PQKE10364Z1 1
7
Charger unitCharger: PQLV30023NB 1
AC adaptor: KX-TCA1-2 1
1234
567
Accessory itemsOrder number
Rechargeable nickel metal 
hydride (Ni-MH) batteryHHR-P104
Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91, 
KX-TCA92, or KX-TCA98
Battery back-up power supply KX-TCA200
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							Introduction
For assistance, please visit http://www.panasonic.com/consumersupport5
Important safety 
instructions
When using the product, basic safety 
precautions should always be followed to 
reduce the risk of fire, electric shock, or 
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions 
marked on the product.
3. Unplug the product from power outlets 
before cleaning. Do not use liquid or 
aerosol cleaners. Use a damp cloth for 
cleaning.
4. Do not use the product near water, for 
example near a bathtub, wash bowl, 
kitchen sink, etc.
5. Place the product securely on a stable 
surface. Serious damage and/or injury 
may result if the product falls.
6. Do not cover slots and openings on the 
product. They are provided for 
ventilation and protection against 
overheating. Never place the product 
near radiators, or in a place where 
proper ventilation is not provided.
7. Use only the power source marked on 
the product. If you are not sure of the 
type of power supplied to your home, 
consult your dealer or local power 
company.
8. Do not place objects on the power 
cord. Install the product where no one 
can step or trip on the cord.
9. Do not overload power outlets and 
extension cords. This can result in the 
risk of fire or electric shock.
10. Never push any objects through slots 
in the product. This may result in the 
risk of fire or electric shock. Never spill 
any liquid on the product.
11. To reduce the risk of electric shock, do 
not disassemble the product. Take the 
product to an authorized service center 
when service is required. Opening or 
removing covers may expose you to 
dangerous voltages or other risks. Incorrect reassembly can cause 
electric shock when the product is 
subsequently used.
12. Unplug the product from power outlets 
and refer servicing to an authorized 
service center when the following 
conditions occur:
A. When the power cord is damaged 
or frayed.
B. If liquid has been spilled into the 
product.
C. If the product has been exposed to 
rain or water.
D. If the product does not work 
normally by following the operating 
instructions. Adjust only controls 
covered by the operating 
instructions. Improper adjustment 
may require extensive work by an 
authorized service center.
E. If the product has been dropped or 
physically damaged.
F. If the product exhibits a distinct 
change in performance.
13. During thunderstorms, avoid using 
telephones except cordless types. 
There may be a remote risk of an 
electric shock from lightning.
14. Do not use the product to report a gas 
leak, when in the vicinity of the leak.
SAVE THESE 
INSTRUCTIONS
CAUTION:
Installation
LNever install telephone wiring during a 
lightning storm.
LNever install telephone jacks in wet 
locations unless the jack is specifically 
designed for wet locations.
LNever touch uninsulated telephone 
wires or terminals unless the telephone 
line has been disconnected at the 
network interface.
LUse caution when installing or modifying 
telephone lines.
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							Introduction
6For assistance, please visit http://www.panasonic.com/consumersupport
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main 
disconnect device. Ensure that the AC 
outlet is installed near the product and is 
easily accessible.
Battery
To reduce the risk of fire or injury to 
persons, read and follow these 
instructions.
LUse only the battery(ies) specified.
LDo not dispose of the battery(ies) in a 
fire. They may explode. Check with local 
waste management codes for special 
disposal instructions.
LDo not open or mutilate the battery(ies). 
Released electrolyte is corrosive and 
may cause burns or injury to the eyes or 
skin. The electrolyte may be toxic if 
swallowed.
LExercise care when handling the 
battery(ies). Do not allow conductive 
materials such as rings, bracelets or 
keys to touch the battery(ies), otherwise 
a short circuit may cause the battery(ies) 
and/or the conductive material to 
overheat and cause burns.
LCharge the battery(ies) provided with or 
identified for use with the product only, in 
accordance with the instructions and 
limitations specified in this manual.
WARNING:
LTo prevent the risk of fire or electrical 
shock, do not expose this product to rain 
or any type of moisture.
LUnplug the product from power outlets if 
it emits smoke, an abnormal smell, or 
makes an unusual noise. These 
conditions can cause fire or electric 
shock. Confirm that smoke has stopped 
and contact the Panasonic Call Center 
at 1-800-211-PANA (7262).
Medical
LConsult the manufacturer of any 
personal medical devices, such as pacemakers or hearing aids, to 
determine if they are adequately 
shielded from external RF (radio 
frequency) energy. [The product 
operates in the frequency range of 2400 
MHz to 2481 MHz, and the power output 
is 125 mW (max.)] Do not use the 
product in health care facilities if any 
regulations posted in the area instruct 
you not to do so. Hospitals or health care 
facilities may be using equipment that 
could be sensitive to external RF (radio 
frequency) energy.
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							Introduction
For assistance, please visit http://www.panasonic.com/consumersupport7
For best performance
Base unit location/noise
The base unit and handset use radio 
waves to communicate with each other.
For maximum distance and noise-free 
operation, we recommend the following:
LPlacing the product away from electrical 
appliances such as a TV, personal 
computer, or another cordless phone.
LPlacing the base unit in a HIGH and 
CENTRAL location with no obstructions 
such as walls.
LRaising the antenna vertically.
LIf you use the handset near a microwave 
oven which is being used, noise may be 
heard. Move away from the microwave 
oven and closer to the base unit.
LIf you use the handset near another 
cordless phone’s base unit, noise may 
be heard. Move away from the other 
cordless phone’s base unit and closer to 
your base unit.
Environment
LKeep the product away from electrical 
noise generating devices, such as 
fluorescent lamps and motors.
LThe product should be kept free from 
excessive smoke, dust, high 
temperature, and vibration.
LThe product should not be exposed to 
direct sunlight.
LDo not place heavy objects on top of the 
product.
LWhen you leave the product unused for 
a long period of time, unplug the product 
from the power outlet.
LThe product should be kept away from 
heat sources such as heaters, kitchen 
stoves, etc. It should not be placed in 
rooms where the temperature is less 
than 5 °C (41 °F) or greater than 40 °C 
(104 °F). Damp basements should also 
be avoided.LThe maximum calling distance may be 
shortened when the product is used in 
the following places: Near obstacles 
such as hills, tunnels, undergrounds, 
near metal objects such as wire fences, 
etc.
LOperating near 2.4 GHz electrical 
appliances may cause interference. 
Move away from the electrical 
appliances.
Routine care
LWipe the outer surface of the product 
with a soft cloth. Do not use benzine, 
thinner, or any abrasive powder.
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							Preparation
8For assistance, please visit http://www.panasonic.com/consumersupport
Connections
Note:
LBase unit: Use only the included Panasonic AC adaptor PQLV1.
LCharger unit: Use only the included Panasonic AC adaptor KX-TCA1.
LThe AC adaptors must remain connected at all times. (It is normal for the adaptors to 
feel warm during use.)
LThe AC adaptors should be connected to a vertically oriented or floor-mounted AC 
outlet. Do not connect the AC adaptors to a ceiling-mounted AC outlet, as the weight of 
the adaptor may cause it to become disconnected.
LIf your unit is connected to a PBX which does not support Caller ID, you cannot access 
Caller ID services. 
LThe unit will not work during a power failure. We recommend connecting a standard 
telephone to the same telephone line or to the same telephone jack using the Panasonic 
KX-J66 T-adaptor. Emergency power can be supplied to the unit by connecting a 
Panasonic battery back-up power supply noted on page 4.
Fasten the cords.
HooksSingle-Line Telephone Jack (RJ11C)
Telephone 
Line Cord
Power Outlet 
(AC 120 V, 60 Hz)
AC Adaptor*Noise Filter
(For DSL users)
*Not included
Power Outlet (AC 120 V, 60 Hz)
AC Adaptor Charger unit Base unit
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							Preparation
For assistance, please visit http://www.panasonic.com/consumersupport9
If you subscribe to a DSL service
LPlease attach a noise filter (contact your 
DSL provider) to the telephone line 
between the base unit and the telephone 
line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 27) do not 
function properly.
Battery installation
1Insert the battery (1), and press it 
down until it snaps into the 
compartment (2).
2Close the handset cover.
Battery charge
Place the handset on the base unit or 
charger for 6 hours before initial use.
LMake sure to place the handset with the 
keypad facing up to charge the handset 
battery. If the keypad is not facing up, the 
handset battery can not be charged.
LThe unit will beep once, the CHARGE 
indicator will light, and “Charging” will 
be displayed.L“Charge completed” is displayed 
when the battery has been fully charged. 
The CHARGE indicator will remain lit.
LIf you attach the shoulder rest 
attachment to the handset (page 59), 
charge the handset using the charger.
Note:
LTo ensure the battery charges properly, 
clean the charge contacts of the 
handset, base unit and the charger with 
a soft, dry cloth once a month. Clean 
more often if the unit is subject to 
grease, dust, or high humidity.
2
1
CHARGE Indicator Base unit
CHARGE IndicatorCharger unit
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							Preparation
10For assistance, please visit http://www.panasonic.com/consumersupport
Battery strength
You can confirm the battery strength on the 
handset display.
Recharging the battery
Recharge the battery when:
–“Recharge battery” is displayed or 
7 flashes on the handset display.
– the handset beeps intermittently while it 
is in use.
Note:
LRecharge the handset battery for more 
than 15 minutes, or the display will 
continue showing the indication.
LIf the battery has been discharged, the 
handset will display “Charge for 6h” 
and 8 when you place the handset 
on the base unit or charger.
Battery performance
After your Panasonic battery is fully 
charged, you can expect the following 
performance:
*1 Handset is off the base unit or charger 
but not in use.
Note:
LBattery power is consumed whenever 
the handset is off the base unit or 
charger, even when the handset is not in 
use. The longer you leave the handset 
off the base unit or charger, the shorter 
you can actually talk on the handset. 
Actual battery performance depends on 
a combination of how often the handset 
is in use and how often it is not in use.
LOnce the battery is fully charged, you do 
not have to charge it again until 
“Recharge battery” is displayed or 
7 flashes. This will maximize the 
battery life.
Battery iconBattery strength
5Fully charged
6Medium
7Low
When flashing: needs 
to be recharged.
8DischargedOperationOperating time
While in use 
(talking)Up to 5 hours
While not in use 
(standby)
*1Up to 11 days
While in use when 
the Hearing Aid 
mode is Telecoil 
(page 44)Up to 2 hours
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