Panasonic Kx Tg2344 Operating Instructions Manual

							Useful Information
For assistance, please call: 1-800-211-PANA(7262)61
Belt Clip
You can hang the handset on your belt or pocket using the included belt clip.
To attach the belt clip To remove the belt clip  
Optional Headset
Connecting an optional headset to the handset allows hands-free phone 
conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, 
KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the 
accessories telephone number on page 2.
Connecting an optional headset
Open the headset jack cover, and insert the headset plug into the headset jack as 
shown below. 
• Headset sold separately. Model shown here is KX-TCA88.
To switch to the speakerphone while using the headset:
Press [s]. To return to the headset, press [C]. 
Headset Jack
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Direct Commands
After pressing [MENU], you can also program menu items directly by pressing ([0] 
to [9], and [#]) instead of using the soft keys.
Menu item Command Selection items Page
Ringer volume[1] [1]  [0] : Off  [1] : Low  [2] : Medium   
[3] : Highp. 17
Ringer tone [1] [2] [1]–[3] :Tone pattern 1–3 
[4]–[7] : Melody pattern 1–4p. 18
Incoming call tone[1] [3]  [1] : On  [2] : Twice  [0] : Off p. 47
Message play[2]p. 52
Date and time [4]Go to Step 3 on page 14. —
Voice enhancer[5] [1] : On  [0] : Off p. 25
Activate Caller IQ *1 [7] [1]—
View information *3[7] [2] *4Go to Step 4 on page 73. —
Get new information *2[7] [3] *4Go to Step 4 on page 72. —
Turn Caller IQ off *2[7] [4] *4p. 70
Turn Caller IQ on *2[7] [5] *4p. 70
Copy phone book 
–Copy 1 item[#] [1]Go to Step 4 on page 39. —
Copy phone book
–Copy all items[#] [2]p. 40
LCD contrast [0] [1]  [1]–[6] : Level 1–6 p. 18
Key tone[0] [2] [1] : On  [0] : Off p. 47
Auto talk[0] [3] [1] : On  [0] : Off p. 16
Caller ID number auto 
edit[0] [4] [1] : On  [0] : Off p. 31
Set dial mode[0] [5] [1] [1] : Pulse  [2] : Tone p. 15
Set flash time[0] [5] [2] [1] : 700 ms[2] : 600 ms  
[3] : 400 ms[4] : 300 ms   
[5] : 250 ms[6] : 110 ms   
[7] : 100 ms[8] : 90 msp. 46
Handset
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							For assistance, please call: 1-800-211-PANA(7262)63
Direct Commands
Useful Information
During programming:
When “Save” is displayed, press the right soft key to save the new settings.
To exit programming, press [OFF].
• If you press the direct command incorrectly, press [OFF], then re-enter 
programming mode by pressing [MENU].
• For function details, see the corresponding pages.
*
1Can be used to activate Caller IQ. See the leaflet included with this unit for more 
information.
*
2For openLCR subscribers only.
*3For openLCR subscribers only. If information is not downloaded to your unit, “Get 
new Info.?” will be displayed. To download information, see page 72.
*
4After pressing [7], make sure “View Info.?” is displayed, then press the next 
command.
If Caller IQ is turned off, “Turn CIQ on?” is displayed after pressing [7].
Set line mode[0] [5] [3] [1] : A  [2] : B p. 16
Number of rings[0] [6] [1] [2]–[7] : 2–7 rings 
[0] : Toll saverp. 21
Recording time[0] [6] [2] [1] : 1 minute     
[2] : 2 minutes   
[3] : 3 minutes
[0] : Greeting onlyp. 20
Remote code[0] [6] [3]Go to Step 5 on page 56. —
Change language[0] [8] [1] : English  [2] : Spanish p. 15
Message alert[0] [#][1] : On  [0] : Off p. 22
Menu item Command Selection items Page
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							64
If the Following  Appear on Your Display...
The following will be displayed when the unit needs your attention.
Display message Cause & Remedy
Recharge battery• The battery needs to be charged. Recharge the 
battery (p. 10).
Charge for 6h• The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 10).
No link to base.
Move closer to 
base, try again.• The handset has lost communication with the base 
unit. Walk closer to the base unit and try again or 
re-register the handset (p. 48).
• Confirm the base unit’s AC adaptor is plugged in.
• Raise the base unit antenna.
Please lift up
and try again.• A handset button was pressed while the handset 
was on the base unit or charger. Lift the handset and 
press the button again.
Busy• The base unit and/or another handset is in use. Try 
again later.
• The handset you are calling is too far from the base 
unit. Try again later.
Error!!• When you tried to re-register the handset, the 
handset and base unit could not link for some 
reason, such as interference from electrical 
appliances. Move the handset and base unit away 
from any electrical appliances and try again.
• Another handset tried to send phone book items to 
you but the copying stopped (p. 39, 40).
Phone book full• When you tried to store an item in the phone book, 
the phone book memory was full. Press [OFF] to exit 
the programming mode. To erase other items from 
the phone book, see page 38.
System is busy.
Please try again 
later.• If the base unit or another handset is in use, such as 
conducting outside/intercom calls or listening to 
messages, you may not be able to use the handset. 
Try again later.
• The handset you tried to send phone book items to 
is in use.
• The handset has lost communication with the base 
unit. Walk closer to the base unit and try again.
• The Answering System is in use, such as answering 
a call or playing back messages. Try again later.
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If the Following  Appear on Your Display...
Useful Information
---Incomplete---
Phone book full• When phone book item(s) was(were) sent to another 
handset, the phone book memory was full and 
copying stopped. Press [OFF] to exit (p. 39, 40). To 
erase items from another handset phone book, see 
page 38. You can copy all of the items again or copy 
the items which have not been copied one by one 
(p. 39, 40).
Example
Tom Jones
555-765-4321• When you tried to send phone book items, the other 
handset lost communication with the base unit, or 
the other handset made an outside call by pressing 
[C] or [s].
The handset displays the phone book item which 
was not copied to the other handset. Press [OFF], 
then try again (p. 39, 40).
No items stored• Your phone book is empty. No items were copied to 
another handset.
Line in use• Another handset is conducting an outside call or a 
parallel connected telephone is in use.
Line on hold• Another handset is on hold for an outside call. Display message Cause & Remedy
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Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 64–65) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base. Move 
closer to base, try 
again.” is displayed and an 
alarm tone sounds.• You are too far from the base unit. Walk closer 
to the base unit.
• Confirm the base unit’s AC adaptor is plugged 
in.
• Raise the base unit antenna.
• If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 48).
Static, sound cuts in/out, 
fades. Interference from 
other electrical units.• Move the handset and base unit away from 
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antenna.
The handset does not ring. • The ringer volume is turned off. Set to high, 
medium, or low (p. 17).
The handset display is blank. • If only the handset display is blank, fully 
charge the battery (p. 10).
You cannot program any 
function items.• Programming is not possible while the handset 
and/or base unit is being used.
• Do not pause for over 60 seconds while 
programming.
• Walk closer to the base unit.
• While another user is listening to messages or 
the Answering System is handling a call, you 
cannot program. Try again later.
While programming or 
searching, the handset starts 
to ring and the program/
search stops.• A call is coming in. To answer the call, press 
[C] or [s]. Start again from the beginning 
after hanging up.
You cannot make an 
intercom/outside call.• Your handset is in remote operation mode 
(p. 52). Exit by pressing [OFF].
• The handset you called is too far from the 
base unit.
• If the handset or base unit is in use, you may 
not be able to make a call. Try again later.
You cannot redial. • If the last number dialed was more than 
48 digits long, the number will not be redialed 
correctly.
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Troubleshooting
Useful Information
Answering System  
You cannot make long 
distance calls.• Please make sure you have long distance 
service.
• Check if Caller IQ is on. Turn Caller IQ off 
(p. 70).
The handset does not display 
the caller’s name and/or 
phone number.• You need to subscribe to Caller ID.
• Other telephone equipment may be interfering 
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller 
ID.
• The caller requested not to send his/her Caller 
ID information (p. 27).
• If a call is being transferred to you, the Caller 
ID information will not be displayed.
• If a (separate) Caller ID box is connected 
between the unit and the telephone wall jack, 
disconnect the Caller ID box or plug the unit 
directly into the wall jack.
The handset cannot 
automatically edit the Caller 
List/incoming phone 
numbers.• The Caller ID number auto edit feature is 
turned off. Turn it on (p. 31) and try again.
• You need to press [C] or [s] after editing the 
number.
The handset display exits the 
Caller List or phone book.• Do not pause for over 60 seconds while 
searching.
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing 
and in use.• The Message Alert is turned on and new 
messages have been recorded. Turn the 
Message Alert off (p. 22) or listen to the new 
messages (p. 51, 52, 55).
You cannot have a 
conversation using the 
headset.• Make sure the optional headset is connected 
properly (p. 61).
• If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.• The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 20).
• Memory is full. Erase unnecessary messages 
(p. 54).
Problem Cause & Remedy
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							Troubleshooting
68
General 
“ ” flashes and the 
ANSWER ON indicator 
flashes rapidly. No new 
messages are recorded.• Memory is full. Erase unnecessary messages 
(p. 54).
You cannot operate the 
Answering System from the 
base unit or the handset.• If another user is in use, you may not be able 
to operate the Answering System. Try again 
later.
• If another user is listening to messages or the 
Answering System is handling a call, you 
cannot operate the Answering System. Try 
again later.
You cannot operate the 
Answering System from a 
touch tone phone.• Make sure you entered the correct remote 
code (p. 56).
• The Answering System may not respond if the 
tones are too short to activate the unit. Press 
each button firmly.
• The Answering System is off. Turn it on 
(p. 58).
You cannot erase messages. • While another user is operating the Answering 
System or a caller is leaving a message, you 
cannot erase messages.
When you play back 
messages or turn on the 
Answering System, the 
handset and/or base unit 
announces the wrong day 
and time.• The date and time may be set incorrectly. Set 
the date and time again (p. 14). 
Problem Cause & Remedy
The handset and/or base unit  
does not work.• Check the settings (p. 9–11).
• Check whether the dialing mode setting is 
correct (p. 15).
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again 
(p. 11).
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge it.
Problem Cause & Remedy
FULL
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Troubleshooting
Useful Information
openLCR Service for Caller IQ
“Recharge battery” is 
displayed, “7” flashes, or 
the handset beeps 
intermittently.• Fully charge the battery (p. 10).
“Charge for 6h” and 
“8” are displayed and the 
handset does not work.• The battery has been discharged. Fully charge 
the battery (p. 10).
• Check battery installation (p. 10).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “7”  
continues to flash, or 
“Charge for 6h” and 
“8” are displayed.• Clean the charge contacts and charge again 
(p. 11).
• The battery may need to be replaced. If you 
install a new battery, fully charge it  (p. 10).
The CHARGE indicator does 
not go out after the battery 
has been charged.• This is normal.
If you cannot solve your 
problem• Visit our website: 
http://www.panasonic.com/support
• Contact us via the web at:  
http://www.panasonic.com/contactinfo
• Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy
When you try to download 
the data from openLCR, the 
voice prompt is not 
announced from the handset 
while “Listen & follow 
phone guidance.” is being 
displayed.• Check the settings (p. 9–11).
• Dialing to openLCR may have been 
disconnected. Try again (p. 72).
• If you cannot solve a problem, consult 
openLCR (see below).
For more information about 
Caller IQ• Call openLCR’s customer service department 
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site: www.openLCR.com
Problem Cause & Remedy
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							70
openLCR Service for Caller IQ
This unit is compatible with services provided by openLCR.
Important:
• If you have any questions regarding the openLCR service, call openLCR’s 
customer service department at 1-866-openLCR(1-866-673-6527).
• NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR 
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY 
WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS 
OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY 
OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY 
WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO 
ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF 
THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY 
OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.
Turning Caller IQ on or off 
After the first download to your phone, Caller IQ features are automatically turned 
on. If you wish, you can turn off Caller IQ.  
• When Caller IQ is on, “
[CIQ]” is displayed while talking.
To turn Caller IQ off (when it is already on)  
To turn Caller IQ on 
(after it was turned off) 
• If you turn Caller IQ on or off using one of the handsets, you will not need to turn 
on or off using another handset.
1Press [MENU].
2Scroll to “Caller IQ” by pressing [d] or [B], 
then press Select.
3Scroll to “Turn CIQ off?” by pressing [d] or 
[
B], then press Yes.
•“Caller IQ off” is displayed.
4Press [OFF].
1Follow steps 1 to 2 of “To turn Caller IQ off” 
above.
2Press Yes at “Turn CIQ on?”.
•“Caller IQ on” is displayed.
3Press [OFF].
Handset
Caller IQ
Back  SelectKdBL
Turn CIQ off?
Back      Yes
KdBL
Turn CIQ on?
Back       Yes
KL
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