Panasonic Kx Tg2239 Operating Instructions Manual
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61 Useful Information For assistance, please call: 1-800-211-PANA(7262) Troubleshooting Problem The unit does not work. “No link to base Place on cradle and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or the base unit does not ring. The handset display is blank. Remedy •Check the settings (p. 11–15). •Charge the battery fully (p. 12). •Clean the charge contacts and charge again (p. 13). •Install the battery properly (p. 12). •Place the handset on the base unit and unplug the AC adaptor to reset. Plug in, and try again. •Re-install the battery and place the handset on the base unit (p. 59). Try again. •You are too far from the base unit. Move closer and try again. •Place the handset on the base unit and try again. •Plug in the AC adaptor. •Raise the base unit antenna. •Locate the handset and the base unit away from other electrical appliances (p. 3). •Move closer to the base unit. •Raise the base unit antenna. •Press Üto select a clearer channel in the talk, speakerphone or intercom mode. •The ringer volume is set to OFF. Set to HIGH or LOW (p. 18). •When the handset is on the base unit, the handset does not ring. Only the base unit rings in the selected pattern when receiving a call. •Charge the battery fully (p. 12).
62 Troubleshooting Problem You cannot program items, such as the dialing mode. Previously programmed information is erased. You cannot store a name and phone number in the directory. While programming or searching, the unit starts to ring and stops the program/ search. The unit does not display the caller’s name and/or phone number. Remedy •Programming is not possible while the unit is in the talk or speakerphone mode, when viewing the Caller List/directory list. •Do not pause for over 60 seconds while programming. •Move closer to the base unit. • Ö, Ñ, Üor ámay have been pressed when you picked up the handset. Press (OFF)and try again. •If a power failure occurs, programmed information may be erased. Reprogram if necessary. •You cannot store an item in the directory while the unit is in the talk, speaker or intercom mode or while storing phone numbers in the base unit. •Do not pause for over 60 seconds while storing. •To answer the call, press, or (SP-PHONE). Start again from the beginning after hanging up. •You need to subscribe to a Caller ID service. •Other telephone equipment may be interfering with your phone. Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. •Telephone line noise may be affecting the Caller ID information.
63 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem The handset display exits the Caller List. When a second call is received during a conversation, the unit does not display the new caller’s name and/or phone number. You cannot page the handset. You cannot redial by pressing (REDIAL/PAUSE). “Recharge” is displayed, “ ” flashes or the unit beeps intermittently. You charged the battery fully, but “Recharge” is still displayed and/or “ ” continues to flash. The CHARGE indicator light does not go out after the battery has been charged. Remedy •Do not pause for over 60 seconds while searching. •The line mode selection is incorrect. See page 15. •The caller requested not to send his/her information. See page 29. •The handset is too far from the base unit. •The handset is engaged in an outside call, viewing the Caller List/directory list. Wait until the IN USE indicator light goes out. •If the last number dialed was more than 32 digits long, the number will not be redialed correctly. •The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p. 23, 27). If another number has been dialed first, it will operate as a pause button (p. 54). •Charge the battery fully (p. 12). •Clean the charge contacts and charge again (p. 13). •Install a new battery (p. 59). •This is normal.
64 Troubleshooting Problem You cannot have a conversation using the headset. If you cannot solve your problem Remedy •Make sure that an optional headset is connected properly (p. 58). •may have been pressed. If “SP-phone” is displayed on the handset, press to continue the conversation with the headset. •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: [email protected] for customers in the USA or Puerto Rico ONLY
65 Useful Information For assistance, please call: 1-800-211-PANA(7262) Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 14. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen sink, or the like. 15. Place this unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 16. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 17. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 18. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 19. Do not overload wall outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized servicenter when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from the wall outlet and refer servicing to an authorized servicenter when the following conditions occur: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS
66CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4. Exercise care in handling batteries in order not to short the battery to conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns. 5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. •The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible. Important Safety Instructions
FCC and Other Information 67 Useful Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided to the telephone company. Registration No. ....................................................(found on the bottom of the unit) Ringer Equivalence No. (REN)...........................................................................0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. For assistance, please call: 1-800-211-PANA(7262)
FCC and Other Information 68 WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Operating near 2.4GHz electrical appliances may cause interference. Move away from the electrical appliances and/or press the CH (Channel) button.
69 Useful Information CAUTION: To comply with FCC RF exposure requirements, the base unit should be installed with its antenna located at 20 cm or more from persons and handset should be carried with the specific belt-clip provided for the handset to ensure compliance. Other non-tested belt-clips or similar body-worn accessories may not comply, therefore, should be avoided. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. •Environment— do not place the unit in a room where the temperature is less than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight. •Medical — consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2402MHz to 2480MHz, and the power output level can range 0.015 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. •Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet. •If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by a Factory Servicenter or other Authorized Servicer. If the known working phone does not operate properly, consult your telephone company. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. For assistance, please call: 1-800-211-PANA(7262)
70For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Specifications Base unit Power Supply:AC Adaptor (120 V AC, 60 Hz) Power Consumption:Standby: Approx. 3.1 W Maximum: Approx. 5.0 W Frequency:2.41 GHz –2.48 GHz Dimensions (H x W x D):Approx. 84 mm x 180 mm x 215 mm (3 5⁄16 x 7 3⁄32 x 8 15⁄32) Mass (Weight):Approx. 470 (1.04 Ib.) Handset Power Supply:Ni-Cd battery (3.6 V, 850 mAh) Frequency:2.41 GHz –2.48 GHz Dimensions (H x W x D):Approx. 245 mm x 55 mm x 45 mm (9 31⁄32 x 2 5⁄32 x 1 25⁄32) Mass (Weight):Approx. 230 (0.51 Ib.) Security Codes:1,000,000 Dialing Mode:Tone (DTMF)/Pulse Operating Environment:5 ˚C – 40 ˚C (41 ˚F – 104 ˚F) Specifications are subject to change without notice.