Panasonic Kx Tg2237 Operating Instructions Manual

							61
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Problem
The handset display exits
the Caller List.
When a second call is
received during a
conversation, the unit does
not display the new caller’s
name and/or phone number.
You cannot page the
handset.
You cannot redial by
pressing 
(REDIAL/PAUSE).
You pressed (CALLERIQ)in
the talk or speakerphone
mode.
“Recharge” is displayed,
“ ” flashes or the unit
beeps intermittently.
You charged the battery
fully, but “Recharge” is still
displayed and/or “ ”
continues to flash.
The IN USE/CHARGE
indicator light does not go
out after the battery has
been charged.
Remedy
•Do not pause for over 60 seconds while
searching.
•The line mode selection is incorrect. See
page 15.
•The caller requested not to send his/her
information. See page 28.
•The handset is too far from the base unit.
•The handset is engaged in an outside
call, viewing the Caller List/directory list.
Wait until the IN USE/CHARGE indicator
light goes out.
•If the last number dialed was more than
32 digits long, the number will not be
redialed correctly.
•The button has a double function as
either redial or pause. It will redial the
last number dialed if pressed at the
outset of a call (p. 22, 26). If another
number has been dialed first, it will
operate as a pause button (p. 52).
•To return to a normal phone
conversation, press
(HOLD/INTERCOM/CLEAR).
•Charge the battery fully (p. 12).
•Clean the charge contacts and charge
again (p. 13).
•Install a new battery (p. 57).
•This is normal. 
						

							62
Troubleshooting
Problem
You cannot have a
conversation using the
headset.
If you cannot solve your
problem
After Caller IQ is turned to
off, the unit is unable to turn
it back on and LCD shows
“Listen & follow
phone guidance.” without
any voice prompt announced
from the handset.
For more information about
Caller IQ
Remedy
•Make sure that an optional headset is
connected properly (p. 56).
•may have been pressed. 
If “SP-phone” is displayed on the
handset, press  to continue the
conversation with the headset.
•Call our customer call center at
1-800-211-PANA(7262).
•Panasonic’s e-mail address for
customer inquiries:
[email protected] 
for customers in the USA or Puerto Rico
ONLY
•Place the handset on the base unit, lift
the handset and try again.
•Check the settings (p. 64–66).
•If you cannot solve a problem, consult
openLCR (see below).
•Call openLCR’s customer service
department at 1-866-openLCR 
(1-866-673-6527).
•openLCR’s web site:
www.openLCR.com 
						

							63
Useful Information
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
About the CALLER IQ indicator;
•While the unit is downloading from
openLCR to activate the Caller IQ
features or the telephone directory 
(p. 65), the CALLER IQ indicator flashes. 
•When the Caller IQ features is turned
ON, the Caller IQ indicator lights. 
 CALLER IQ Indicator
The Caller IQ feature is compatible with service provided by openLCR.
Important:
•If you have any questions regarding the openLCR service, call
openLCR’s customer service department at 1-866-openLCR 
(1-866-673-6527).
•NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN
ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR
OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR). NEITHER KME
NOR MECA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR
CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS,
EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY
OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES
PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY OTHER
OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.
openLCR Service for Caller IQ Feature 
						

							64
To set Caller IQ to OFF (When Caller IQ is ON.)
1
Press (CALLER!IQ).
2
Press (0).
3
Press (3).
4
Press (#).
•A beep sounds and Caller IQ function is set to
OFF.
•The handset will exit the programming mode.
•If 3 beeps sound, Caller IQ is not set to OFF.
Start again from step 1.
Setting Caller IQ to OFF and ON
After the first download to your phone, the Caller IQ features are
automatically turned on. If you need, you can turn off Caller IQ.
To set Caller IQ from OFF to ON
1
Press (CALLER!IQ).
2
Press (0).
3
Press (1).
4
Press (*).
•A beep sounds and Caller IQ function is set to
ON.
•The handset will exit the programming mode
.•If 3 beeps sound, Caller IQ is not set to ON.
Start again from step 1.
•In steps 1 through 3, if you do not press any buttons for 60 seconds or you press
(OFF), the handset will exit the programming mode.
Press “1” or “#”.
1:View Info.
#:Get new Info.
To disable
Caller IQ,
press 3,#.
To disable
Caller IQ,
press #.
Caller IQ off
To enable
Caller IQ,
press 0,1, .
To enable
Caller IQ,
press 1, .
To enable 
Caller IQ,
press .
Caller IQ on
openLCR Service for Caller IQ Feature 
						

							To download the directory data from openLCR
1
Press  or  , and then, 
press 
(CALLER!IQ).
2
Press (#).
•The unit will dial to openLCR automatically.
•A voice prompt will be heard.
3
Follow the voice prompt to start
downloading.
•
When the downloading starts, the display will
show the message on the right.
•After downloading starts, the handset must be off-hook. DO NOT PLACE
the handset on the base unit (placing the handset on the base unit will
terminate the download process). DO NOT PRESS (OFF)(pressing (OFF)
will terminate the download process).
65
Useful Information
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
Downloading the Telephone Directory Data
To edit your telephone directory, go to the openLCR web site to update
your directory, and then download the data to your unit. Accessing the
openLCR web site can be done from any computer with Internet access,
such as your home, work, library, Internet cafe, etc.
To edit the directory data
If you have already stored items into the directory of the unit, you need to
enter all of that items on to the web. Then, add new items on the web site.
1. Go to openLCR’s web site at www.openLCR.comand click on
“Manage Account” tab.
2. Follow the web screen to edit the telephone directory data.
•Make sure to enter a name up to 15 characters, and a phone number up to
22 digits.
•In the case that you stored or edited the items in the directory of the unit, you
also need to store or edit the items on the web site.
•The description on the openLCR web screen is subject to change without notice.
Download OK!4
When downloading is complete, a beep
sounds.
•If 3 beeps sound and “Download incomplete. 
Directory full.” is displayed, some items 
cannot be stored in the directory. Erase items which do not exist on the
web from the directory of the unit (p. 45). Then, start again from step 1.
If you live in or move from another area to Fort
Collins, Colorado, press (2)instead of (#).
To get
new Info.,
please press #.
Download in
process.
Please wait.
Talk
Listen & follow 
phone guidance. 
						

							To view information
1
Press(CALLER!IQ\b.
2
Press(1\b.
• The items of information which you selected on
the web are displayed.
3
Select the desired information by pressing
dialing buttons 
(1\bto(3\b .
4
Find more information by pressing Öor
Ñ.
5
When finished, press (OFF\bor place the
handset on the base unit.
66
openLCR Service for Caller IQ Feature
Information Download
This enables you to view information such as weather, lottery results an\
d
stock quotes from the LCD display on your openLCR-ready unit. Each time
you download the data from openLCR, the information will be updated. To
view up-to-date information, you will need to download to your unit.
• You can select the items of information on the web site which you want t\
o view. 
To update information
1
Press  or  , and then, press (CALLER!IQ\b.
2
Press (#\b.
• The unit will dial to openLCR automatically and start downloading
information.
3 
When downloading is complete, a beep sounds.
Ex. Weather
[Caller IQ on]
Press  “1 ”  or  “# ”.
1:View Info.
#:Get new Info.
1:Weather
2:Lottery
3:Stock
H 90 L 70 F
UV 2 Dew 64 F
Humidity 42%
6-28 12:58pm
Fort Collins CO
78 F PartlyCldy
• You cannot access the openLCR server if a telephone or fax machine on th\
e
same phone line is in use.
• While the unit is downloading the data from openLCR, the Call Waiting Se\
rvice
cannot be used.
If you live in or move from another area to Fort
Collins, Colorado, press  (2\binstead of  (#\b. 
						

							67
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Important Safety Instructions
When using this unit, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, or personal injury.
11. Read and understand all instructions.
12. Follow all warnings and instructions marked on this unit.
13. Unplug this unit from AC outlets before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
14. Do not use this unit near water, for example, near a bathtub,
washbowl, kitchen sink, or the like.
15. Place this unit securely on a stable surface. Serious damage and/or
injury may result if the unit falls.
16. Do not cover slots and openings on the unit. They are provided for
ventilation and protection against overheating. Never place the unit
near radiators, or in a place where proper ventilation is not provided.
17. Use only the power source marked on the unit. If you are not sure of
the type of power supplied to your home, consult your dealer or local
power company.
18. Do not place objects on the power cord. Install the unit where no one
can step or trip on the cord.
19. Do not overload wall outlets and extension cords. This can result in
the risk of fire or electric shock.
10. Never push any objects through slots in this unit. This may result in
the risk of fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit.
Take the unit to an authorized servicenter when service is required.
Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock when
the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an
authorized servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating
instructions. Adjust only controls covered by the operating
instructions. Improper adjustment may require extensive work by
an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types.
There may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the
leak.
SAVE THESE INSTRUCTIONS 
						

							68CAUTION:
To reduce the risk of fire or injury to persons, read and follow these
instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check
with local waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is
corrosive and may cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery to
conductive materials such as rings, bracelets, and keys. The battery
and/or conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. 
•The AC adaptor is used as the main disconnect device, ensure that the
AC outlet is located/installed near the unit and is easily accessible.
FCC and Other Information
If requested by the telephone company, inform them as follows:
Registration No.  ....................................................(found on the bottom of the unit)
Ringer Equivalence  ...........................................................................................0.1B
The particular telephone line to which the equipment is connected.
This unit must not be connected to a coin operated line.
If you are on a party line, check with your local telephone company.
Ringer Equivalence No. (REN):
The REN is useful in determining the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your telephone number
is called. In most, but not all areas, the sum of the REN’s of all devices connected
to one line should not exceed five (5.0). To be certain of the number of devices
you may connect to your line, as determined by the REN, you should contact your
local telephone company to determine the maximum REN for your calling area. 
In the event terminal equipment causes harm to the telephone network, the telephone
company should notify the customer, if possible, that service may be stopped.
Important Safety Instructions 
						

							69
Useful Information
For assistance, please call: 1-800-211-PANA(7262) However, where prior notice is impractical, the company may temporarily cease
service providing that they:
(a) Promptly notify the customer.
(b) Give the customer an opportunity to correct the problem with their equipment.
(c) Inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC Rules and
Regulations Subpart E of Part 68.
The Telephone Company may make changes in its communications facilities,
equipment, operations or procedures, where such action is reasonably required in
the operation of its business and is not inconsistent with the rules and regulations
in 47 CFR Part 68.
If such changes can be reasonably expected to render any customer terminal
equipment incompatible with telephone company communications facilities, or
require modification or alteration of such terminal equipment, or otherwise materially
affect its use or performance, the customer shall be given adequate notice in
writing, to allow the customer an opportunity to maintain uninterrupted service.
When programming emergency numbers and/or making test calls to emergency
numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call
before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or
late evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help. 
						

							70
Some cordless telephones operate at frequencies that may cause interference to
nearby TVs and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top of a TV or VCR. If
interference is experienced, move the cordless telephone further away from the
TV or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4GHz electrical appliances may cause interference. Move away
from the electrical appliances and/or press the CH (Channel) button.
CAUTION:
To comply with FCC RF exposure requirements, the base unit should be installed
with its antenna located at 20 cm or more from persons and handset should be
carried with the specific belt-clip provided for the handset to ensure compliance.
Other non-tested belt-clips or similar body-worn accessories may not comply,
therefore, should be avoided.
This equipment is hearing aid compatible.
A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone network
or premises wiring using a compatible modular jack that is also TIA/EIA-IS-968
compliant.
The software contained in this equipment to allow user access to the network
must be ungraded to recognize newly established network area codes and
exchange codes as they are placed into service.
Failure to upgrade the premises systems or peripheral equipment to recognize the
new codes as they are established will restrict the customer and the customer’s
employees from gaining access to the network and to these codes.
•Environment— do not place the unit in a room where the temperature is less
than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical
vibration, shock, or direct sunlight.
•Medical — consult the manufacturer of any personal medical devices, such as
pacemakers, to determine if they are adequately shielded from external RF (radio
frequency) energy. (The unit operates in the frequency range of 2402MHz to
2480MHz, and the power output level can range 0.015 watts.) Do not use the unit
in health care facilities if any regulations posted in the area instruct you not to do
so. Hospitals or health care facilities may be using equipment that could be
sensitive to external RF (radio frequency) energy.
•Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or
any abrasive powder. When you leave the unit unused for a long period of time,
unplug the AC adaptor from the outlet.
•If there is any trouble — disconnect the unit from the telephone line and connect
a known working phone. If the known working phone operates properly, have your
unit repaired by one of the authorized Panasonic Factory Service Centers. If the
known working phone does not operate properly, consult your telephone company.
FCC and Other Information