Panasonic Kx Tg1031 Operating Instructions Manual

							This unit is compatible with Caller ID. To use this feature, you must 
subscribe to the appropriate service offered by your telephone service 
provider.
Please read these Operating Instructions  before using the unit and save for 
future reference.
For assistance, visit our website:
http://www.panasonic.com/help  for customers in the U.S.A. or Puerto 
Rico.
Charge the handset ba tteries for 7 hours before initial use.
Operating Instructions
 Expandable Digital Cordless
 Answering System
Model No. KX-TG1031
with 2 Handsets
Model No. 
KX-TG1032
with 3 Handsets
Model No. 
KX-TG1033
with 4 Handsets
Model No. 
KX-TG1034
with 5 Handsets
Model No. 
KX-TG1035
Model shown is KX-TG1032.
Panasonic’s environmental declaration labels
This mark is an environmental label 
showing that the products are certified 
as Panasonic’s Green Products.
Standby power consumption
reduced by 63%
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							Table of Contents
2For assistance, please visit http://www.panasonic.com/help
Introduction
Product information . . . . . . . . . . . . . .  3
Accessory information . . . . . . . . . . . .  4
Important safety instructions . . . . . . .  6
For best performance  . . . . . . . . . . . .  8
Preparation
Setting up the base unit. . . . . . . . . . .  9
Setting up the handset  . . . . . . . . . . .  9
Controls . . . . . . . . . . . . . . . . . . . . . .  12
Display. . . . . . . . . . . . . . . . . . . . . . .  14
Setting the unit before use  . . . . . . .  14
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . .  16
Answering calls . . . . . . . . . . . . . . . .  16
Useful features during a call  . . . . . .  17
Phonebook
Handset phonebook  . . . . . . . . . . . .  18
Copying handset phonebook items .  20
Caller ID Service
Using Caller ID service  . . . . . . . . . .  21
Caller list . . . . . . . . . . . . . . . . . . . . .  21
Programming
Programmable settings . . . . . . . . . .  23
Answering System
Answering system . . . . . . . . . . . . . .  26
Turning the answering system 
on/off . . . . . . . . . . . . . . . . . . . . . . . .  26
Greeting message . . . . . . . . . . . . . .  27
Listening to messages using the base 
unit  . . . . . . . . . . . . . . . . . . . . . . . . .  28
Listening to messages using the 
handset . . . . . . . . . . . . . . . . . . . . . .  28
Remote operation  . . . . . . . . . . . . . .  29
Answering system settings  . . . . . . .  31
Voice Mail Service
Using Voice Mail service . . . . . . . . .  33
Multi-unit Operation
Intercom  . . . . . . . . . . . . . . . . . . . . .  34 Transferring calls between handsets, 
conference calls  . . . . . . . . . . . . . . .  34
Registering a handset . . . . . . . . . . .  35
Useful Information
Wall mounting (Base unit only) . . . .  36
Belt clip . . . . . . . . . . . . . . . . . . . . . .  37
Headset (optional) . . . . . . . . . . . . . .  38
Error messages . . . . . . . . . . . . . . . .  39
Troubleshooting  . . . . . . . . . . . . . . .  40
FCC and other information  . . . . . . .  44
Specifications  . . . . . . . . . . . . . . . . .  47
Customer services  . . . . . . . . . . . . .  48
Warranty . . . . . . . . . . . . . . . . . . . . .  49
Index
Index . . . . . . . . . . . . . . . . . . . . . . . .  51
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							Introduction
For assistance, please visit http://www.panasonic.com/help3
Product information
Thank you for purchasing a Panasonic cordless telephone.
Model composition
*1 Feature differences:
Intercom calls can be made between the handsets by purchasing and registering 
one or more optional handsets (page 3).
Expanding your phone system
■ KX-TG1031 series
LModel shown is 
KX-TG1032.
SeriesModel No.Base unitHandset
Part No.Part No.Quantity
KX-TG1031 
series KX-TG1031*1KX-TG1031 KX-TGA101 1
KX-TG1032 KX-TG1031 KX-TGA101 2
KX-TG1033 KX-TG1031 KX-TGA101 3
KX-TG1034 KX-TG1031 KX-TGA101 4
KX-TG1035 KX-TG1031 KX-TGA101 5
You can expand the phone system by 
registering optional handsets to a single 
base unit. 
L A maximum of 6 total handsets 
(included and optional) can be 
registered to a single base unit.
L Optional handsets may be a different 
color from that of the supplied 
handsets.
Handset (optional): KX-TGA101
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							Introduction
4For assistance, please visit http://www.panasonic.com/help
Accessory information
Included accessories
*1 PQKL10088Z1: Black
*2 PQYNTG1032SR: Black
PNYNGA101PSR: White
*3 PQKE10456Z2: Black PQKE10456Z3: White
*4 PQLV30053ZS: Silver PQLV30053ZB: Black metallic
PQLV30053ZPS: Pearl silver
*5 The handset cover comes attached to the handset.
No.Accessory item/
Order numberQuantity
KX-TG
1031KX-TG
1032KX-TG
1033KX-TG
1034KX-TG
1035
1 AC adaptor for base unit/
PQLV219Z 11111
2 Telephone line cord/
PQJA10075Z 11111
3 Wall mounting adaptor
*111111
4 Rechargeable batteries/
HHR-4DPA
(Part No. HHR-55AAABU) 246810
5 Handset cover
*2, *512345
6 Belt clip
*312345
7 Charger
*4–1234
8 AC adaptor for charger/
PQLV219Z –1234
123 4 5
678
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							Introduction
For assistance, please visit http://www.panasonic.com/help5
Additional/replacement accessories
*1 Replacement batteries may have a different capacity from that of the supplied 
batteries.
Sales and support information
LTo order additional/replacement accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Accessory itemOrder number
Rechargeable batteries HHR-4DPA
*1
LTo order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery requirement:
– Nickel metal hydride (Ni-MH) type battery
– 2 AAA (R03) batteries for every handset
Accessory handset with charger KX-TGA101
Headset KX-TCA60, KX-TCA86, KX-TCA92, 
KX-TCA93, KX-TCA94
T-adaptor KX-J66
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							Introduction
6For assistance, please visit http://www.panasonic.com/help
Important safety 
instructions
When using the product, basic safety 
precautions should always be followed 
to reduce the risk of fire, electric shock, 
or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions 
marked on the product.
3. Unplug the product from power  outlets before cleaning. Do not use 
liquid or aerosol cleaners. Use a 
moist cloth for cleaning.
4. Do not use the product near water,  for example near a bathtub, wash 
bowl, kitchen sink, etc.
5. Place the product securely on a  stable surface. Serious damage 
and/or injury may result if the 
product falls.
6. Do not cover slots and openings on 
the product. They are provided for 
ventilation and protection against 
overheating. Never place the 
product near radiators, or in a place 
where proper ventilation is not 
provided.
7. Use only the power source marked  on the product. If you are not sure of 
the type of power supplied to your 
home, consult your dealer or local 
power company.
8. Do not place objects on the power 
cord. Install the product where no 
one can step or trip on the cord.
9. Do not overload power outlets and 
extension cords. This can result in 
the risk of fire  or electric shock.
10. Never push any objects through 
slots in the product. This may result 
in the risk of fire or electric shock. 
Never spill any liquid on the product. 11. To reduce the risk 
of electric shock, 
do not disassemble the product. 
Take the product to an authorized 
service center when service is 
required. Opening or removing 
covers may expose you to 
dangerous voltages or other risks. 
Incorrect reassembly can cause 
electric shock when the product is 
subsequently used.
12. Unplug the product from power  outlets and take to an authorized 
service center when the following 
conditions occur:
A. When the power cord is 
damaged or frayed.
B. If liquid has been spilled into the  product.
C. If the product has been exposed  to rain or water.
D. If the product does not work 
normally by following the 
operating instructions. Adjust 
only controls covered by the 
operating instructions. Improper 
adjustment may require 
extensive work by an authorized 
service center.
E. If the product has been dropped  or physically damaged.
F. If the product exhibits a distinct  change in performance.
13. During thunderstorms, avoid using 
telephones except cordless types. 
There may be a remote risk of an 
electric shock from lightning.
14. Do not use the product to report a 
gas leak, when in the vicinity of the 
leak.
SAVE THESE 
INSTRUCTIONS
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							Introduction
For assistance, please visit http://www.panasonic.com/help7
WARNING:
LTo prevent the risk of fire or electrical 
shock, do not expose the product to 
rain or any type of moisture.
L Unplug the product from power 
outlets if it emits smoke, an abnormal 
smell, or makes an unusual noise. 
These conditions c an cause fire or 
electric shock. Confirm that smoke 
has stopped emitting and contact the 
Panasonic Call Center at 1-800-211-
PANA (1-800-211-7262).
L Do not spill liquids (detergents, 
cleansers, etc.) onto the telephone 
line cord plug, or allow it to become 
wet at all. This may cause a fire. If the 
telephone line cord plug becomes 
wet, immediately pull it from the 
telephone wall jack, and do not use.
L Do not place or use this product near 
automatically controlled devices such 
as automatic doors and fire alarms.  
Radio waves emitted from this 
product may cause such devices to 
malfunction resulting in an accident.
L Completely insert the AC adaptor/
power plug into the power outlet.  
Failure to do so may cause electric 
shock and/or excessive heat resulting 
in a fire.
L Regularly remove any dust, etc. from 
the AC adaptor/power plug by pulling 
it from the power outlet, then wiping 
with a dry cloth.  Accumulated dust 
may cause an insulation defect from 
moisture, etc. resulting in a fire.
CAUTION:
Installation
LNever install telephone wiring during 
a lightning storm.
L Never install telephone line jacks in 
wet locations unless the jack is 
specifically designed for wet 
locations. L
Never touch uninsulated telephone 
wires or terminals unless the 
telephone line has been 
disconnected at the network 
interface.
L Use caution when installing or 
modifying telephone lines.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main 
disconnect device. Ensure that the 
AC outlet is installed near the product 
and is easily accessible.
Battery
To reduce the risk of fire or injury to 
persons, read and follow these 
instructions.
L Use only the battery(ies) specified.
L Do not mix old and new battery(ies).
L Do not dispose of the battery(ies) in a 
fire. They may explode. Check with 
local waste management codes for 
special disposal instructions.
L Do not open or mutilate the 
battery(ies)
. Released electrolyte is 
corrosive and may cause burns or 
injury to the eyes or skin. The 
electrolyte may be toxic if swallowed.
L Exercise care when handling the 
battery(ies). Do not allow conductive 
materials such as rings, bracelets or 
keys to touch the battery(ies), 
otherwise a short circuit may cause 
the battery(ies) and/or the conductive 
material to overheat and cause burns.
L Charge the battery(ies) provided, or 
identified for use with the product 
only, in accordance with the 
instructions and limitations specified 
in this manual.
Medical
LConsult the manufacturer of any 
personal medical dev ices, such as 
pacemakers or hearing aids, to 
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							Introduction
8For assistance, please visit http://www.panasonic.com/help
determine if they are adequately 
shielded from external RF (radio 
frequency) energy. (The product 
operates in the frequency range of 
1.92 GHz to 1.93 GHz, and the power 
output is 125 mW (max.).) Do not use 
the product in health care facilities if 
any regulations posted in the area 
instruct you not to do so. Hospitals or 
health care facilities may be using 
equipment that could be sensitive to 
external RF energy.
For best performance
Base unit location/avoiding noise
The base unit and other compatible 
Panasonic units use radio waves to 
communicate with each other.
LFor maximum coverage and noise-
free communications, place your 
base unit:
– at a convenient, high, and central 
location with no obstructions 
between the handset and base unit 
in an indoor environment.
– away from electronic appliances  such as TVs, radios, personal 
computers, wireless devices or 
other phones.
– avoid facing radio frequency 
transmitters, such as external 
antennas of mobile phone cell 
stations (avoid putting the base unit 
on a bay window or near a window).
L Coverage and voice quality depends 
on the local environmental conditions.
L If the reception for a base unit location 
is not satisfactory, move the base unit 
to another location for better 
reception.
Environment
LKeep the product away from electrical 
noise generating devices, such as 
fluorescent lamps and motors.
L The product should be kept free from 
excessive smoke, dust, high 
temperature, and vibration.
L The product should not be exposed to 
direct sunlight.
L Do not place heavy objects on top of 
the product.
L When you leave the product unused 
for a long period of time, unplug the 
product from the power outlet.
L The product should be kept away 
from heat sources such as heaters, 
kitchen stoves, etc. It should not be 
placed in rooms where the 
temperature is less than 5 °C (41 °F) 
or greater than 40 °C (104 °F). Damp 
basements should also be avoided.
L The maximum calling distance may 
be shortened when the product is 
used in the following places: Near 
obstacles such as hills, tunnels, 
underground, near metal objects such 
as wire fences, etc.
L Operating the product near electrical 
appliances may cause interference. 
Move away from the electrical 
appliances.
Routine care
LWipe the outer surface of the product 
with a soft moist cloth. Do not use 
benzine, thinner, or any abrasive 
powder.
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							Preparation
For assistance, please visit http://www.panasonic.com/help9
Setting up the base 
unit
Connecting the AC adaptor 
and telephone line cord
Connect the telephone line cord until it 
clicks into the base unit and telephone 
line jack (A). Connect the AC adaptor 
cord ( B) by pressing the plug firmly 
( C ).
L Use only the included Panasonic AC 
adaptor PQLV219.
Note:
L The AC adaptor must remain 
connected at all times. (It is normal for 
the adaptor to feel warm during use.)
L The AC adaptor should be connected 
to a vertically oriented or floor-
mounted AC outlet. Do not connect 
the AC adaptor to a ceiling-mounted 
AC outlet, as the weight of the 
adaptor may cause it to become 
disconnected.
L The unit will not work during a power 
failure. We recommend connecting a 
corded telephone to the same 
telephone line or to the same 
telephone line jack using a Panasonic 
T-adaptor (page 5).
If you subscribe to a DSL service
Please attach a noise filter (contact your 
DSL provider) to the telephone line 
between the base unit and the 
telephone line jack in the event of the 
following:
– Noise is heard during conversations.
– Caller ID features do not function 
properly.
Setting up the handset
Connecting the AC adaptor
LUse only the included Panasonic AC 
adaptor PQLV219.
To single-line 
telephone jack 
(RJ11C)
A
B
(120 V AC, 
60 Hz)
Hook
C
Available for:KX-TG1032/KX-TG10
33/KX-TG1034/
KX-TG1035
Noise filter
To single-line 
telephone 
jack (RJ11C)
Fasten the AC adaptor cord to 
prevent it from being disconnected. Bottom of the charger
Hooks
Hooks
(120 V AC, 60 Hz)
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							Preparation
10For assistance, please visit http://www.panasonic.com/help
Battery installation/
replacement
1
Press the notch of the handset cover 
firmly, and slide it in the direction of 
the arrow. 
LWhen replacing batteries, remove 
the old batteries positive ( S) end 
first.
2Insert the batteries negative ( T) end 
first. Close the handset cover.
Important:
L USE ONLY Ni-MH batteries AAA 
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Install the batteries in proper order 
(S,  T), matching the correct polarity.
L When replacing batteries, we 
recommend using the Panasonic 
rechargeable batteries noted on page 
5, 7.
L Wipe the battery ends ( S, T) with a 
dry cloth.
L When installing the batteries, avoid 
touching the battery ends ( S, T) or 
the unit contacts. Attention:
A nickel metal hydride battery that is 
recyclable powers the product you have 
purchased.
Please call 1-800-8-BATTERY (1-800-
822-8837) for information on how to 
recycle this battery.
Battery charge
Place the handset on the base unit or 
charger for 
7 hours before initial use.
L While charging, “ Charging” is 
displayed and the charge indicator on 
the handset lights. When the batteries 
are fully charged, “ Charge 
completed ” is displayed.
Base unit:
Charge 
contacts
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