Panasonic Kx Taw848 Installation Manual

							3.3 Installation of the PC Programming Software
Installation Manual 111
3.3 Installation of the PC Programming Software
3.3.1 Installing and Starting the KX-TAW848 Maintenance 
Console
System Requirements
Required Operating System
 Microsoft  Windows  98 SE, Windows Me, Windows 2000, or Windows XP
Minimum Hardware Requirements
 CPU: 300 MHz Intel  Celeron  microprocessor
 HDD: 100 MB of available hard disk space
 RAM: 128 MB of available RAM
Installing the KX-TAW848 Maintenance Console
Notes
 Make sure to install and use the latest version of the KX-TAW848 Maintenance Console.
 To install or uninstall the software on a PC running Windows 2000 Professional or Windows XP 
Professional, you must be logged in as a user in either the Administrators or Power Users group.
 To connect the PC to the PBX via USB, the KX-TDA USB driver must be installed. Follow the 
instructions of the wizard to install the KX-TDA USB driver. When the PBX is first connected to the 
PC via USB, you may be asked to select the appropriate USB driver. Browse for and select the KX-
TDA USB driver that was installed previously.
1.Copy the setup file of the KX-TAW848 Maintenance 
Console to your PC. (Its icon is shown here, on the 
left.)
2.Double-click the setup file to run the installer.
3.Follow the on-screen instructions provided by the 
installation wizard.
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Starting the KX-TAW848 Maintenance Console and Assigning the Basic 
Items (Quick Setup)
When you start the KX-TAW848 Maintenance Console with the Installer Level Programmer Code and 
connect to the PBX for the first time after initialization (with the factory default setting), Quick Setup will 
launch automatically. During Quick Setup, you will set up the following basic items. For details about the 
basic items, refer to 1.14.2 Quick Setup in the Feature Manual.
1.Connect the PC to the PBX with a USB cable.
2.Start the KX-TAW848 Maintenance Console from the 
Start menu.
3.Information before programming appears.
a.Carefully read this impor tant additional information, 
which includes updates to this and other manuals.
b.Click OK to close this window.
4.Enter the Installer Level Programmer Code (default: 
INSTALLER).
The Programmer Code authorizes different 
programming levels, and the Quick Setup is only 
available when you start the KX-TAW848 Maintenance 
Console with the Installer Level Programmer Code.
Note
There are 2 other Programmer Codes with limited 
authorization: Administrator Level (default: 
ADMIN), and User Level (default: USER).
5.
a.Click the check box to connect to the PBX. Options 
will appear as shown here, on the left.
b.Enter the system password for installer (default: 
1234).
c.Select USB, then click OK.
Note
To connect to the PBX via USB, the KX-TDA USB 
driver must be installed on the PC, as explained 
above in Installing the KX-TAW848 Maintenance 
Console.
6.Follow the instructions of the Quick Setup wizard and 
assign the basic items (Quick Setup). 
						

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Notes
 During a long programming session, it is highly recommended that you periodically save the 
system data to the SD Memory Card. If the PBX undergoes a sudden power failure or if the system 
is reset for some reason, all the system data in RAM will be lost. However, if system data has been 
saved to the SD Memory Card, it can be easily restored.
To save the system data to the SD Memory Card, (1) click the SD Memory Backup icon before 
resetting the PBX or turning off the power, or (2) exit the KX-TAW848 Maintenance Console so that 
the PBX automatically saves the system data.
 When programming PBX data which can be displayed on an analog proprietary telephone (APT) 
(extension names, group names, System Speed Dialing names, etc.), it is possible to enter 
characters which cannot be displayed.
Characters which can be displayed on an APT are shown below in the white cells.
 The PC will not perform any shutdown operation, or enter the power-saving system standby mode 
while the KX-TAW848 Maintenance Console is connected to the PBX. To perform either of the 
operations above, first close the connection to the PBX.The system menu appears. You may now begin 
programming the PBX. 
						

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CAUTION
Do not remove the SD Memory Card while power is supplied to the PBX. Doing so may cause the PBX 
to fail to start when you try to restar t the system. 
						

							Installation Manual 115
Section 4
Troubleshooting
This section provides information on the PBX and telephone 
troubleshooting. 
						

							4.1 Troubleshooting
116 Installation Manual
4.1 Troubleshooting
4.1.1 Installation
PROBLEM PROBABLE CAUSE SOLUTION
Extension  does  not  operate. Bad  extension  card.  Exchange the card for a known working 
one.
Bad connection between the 
PBX and telephone. Take the telephone and plug it into the 
same extension port using a short 
telephone cord. If the telephone works, 
then the connection between the PBX 
and the telephone must be repaired.
A telephone with an A-A1 relay 
is connected. Use a 2-wire cord.
 Set the A-A1 relay switch of the 
telephone to the OUT or OFF 
position.
Bad telephone.  Take the telephone and plug it into 
another extension port that is working. 
If the telephone does not work, replace 
the telephone.
The PBX does not operate 
properly. Press the Reset Button (refer to 4.1.4 
Using the Reset Button).
 Turn off the power switch, and then turn 
it back on.
 Turn off the power switch, and then 
unplug the PBX. After 5 minutes, plug 
the PBX back in and turn the power 
switch back on.
Noise on external paging. Induced noise on the wire 
between the PBX and the 
amplifier. Use a shielded cable as the connection 
wire between the PBX and amplifier. A 
short shielded cable is recommended.
Distor ted external music. Excessive input level from 
external music source. Decrease the output level of the 
external music source by using the 
volume control on the music source.
Alternate Calling—Ring/Voice 
and Live Call Screening (LCS) 
do not function as set when using 
a Wireless Phone (KX-T7880/
KX-T7885/KX-TD7894/KX-
TD7895).Voice-calling mode and Hands-
free mode with LCS are not 
available with Wireless Phones. Switch the calling mode to ring-calling.
 Set the LCS mode to Private.
The ALARM indicator on the 
front of the cabinet turns on red.A major system error occurs in 
the PBX. See the error log using the KX-TAW848 
Maintenance Console (refer to 4.1.5 
Troubleshooting by Error Log). 
						

							4.1 Troubleshooting
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4.1.2 Connection
Connection between the PBX and an APT:
Connection between the PBX and an SLT:
Connection between the PBX and an SLT that is polarity-sensitive:
CAUSE
The T/R is connected to the D1/D2.
SOLUTION
Use the correct cord (the
inner 2 wires are for T/R and 
the outer 2 wires are for 
D1/D2).
D1
T
RD2
D1 
T
R D2 
PBX
PBX
PBXExtension
CAUSE
The T/R is connected to the D1/D2.
SOLUTION
Use the correct cord (the 
inner 2 wires are for T/R).
D1
T
R
D2
T
R 
Extension
CAUSE
The T is connected to the R.
SOLUTION
Reverse the connections of
the T/R.
D1
T
R
D2
T
R 
Extension
Can you dial
an extension?
(Continued on the next page.)
No
Ye s
 If a telephone equipped
 with an A-A1 relay is 
 connected to the PBX, 
 set the A-A1 relay switch 
 of the  telephone to OFF. 
						

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Connection between the central office and the PBX:
CAUSE
CO line is connected to the T2/T1.
CO line is connected to the T2/R1.SOLUTION
Reconnect the CO line to
the T1/R1 or T2/R2 of the
telephone jack using 
2-conductor wiring.
T2 
R1
T1
R2 
CO line PBX
PBX CO line
T2 
R1
T1
R2 
(Continued from the
previous page.)
Can you dial
out on a 
CO line?
No 
						

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4.1.3 Operation
PROBLEM PROBABLE CAUSE SOLUTION
 The APT does not ring.  The ringer volume is off.  Turn on the ringer volume.
 During a power failure, 
extensions connected to 
ports 1 and 2 of Hybrid Ports 
do not operate. An APT is connected to the 
extension port.
 The dialing mode (tone or 
pulse) is incorrect. Disconnect the APT and connect an 
SLT.
 Set the Tone/Pulse switch to the other 
position.
 Originating an outside call, 
call transfer, or conference 
cannot be performed. The corresponding CO 
button does not exist on the 
APT. Program the CO button. Refer to 1.6.3 
Flexible Buttons in the Feature 
Manual.
 Cannot register the PS.  Wrong Personal 
Identification Number (PIN) 
is registered to the PS. Enter the PIN set to the PBX into the 
PS.
 CS is not connected 
properly. Make sure that the cable is connected 
properly with correct pin assignments. 
Also, make sure that the cable does not 
make short circuits.
 Switch all DIP switches off.
 PS becomes out of range.
 Cannot make calls using the 
PS. CS is not working.  Make sure that the cable is connected 
properly with correct pin assignments. 
Also, make sure that the cable does not 
make short circuits.
 Switch all DIP switches off.
 Location of CS is not good.  Locate the CS properly (refer to 2.7.5 
Site Survey ).
 Access system of the PS is 
not properly set. Change the access system setting of 
the PS to the appropriate system or 
automatic.
 Noise is frequent while using 
the PS.
 Conversations disconnect 
while using the PS. Call handover is not 
working while using the PS.
 PS is out of CS coverage 
area. Locate the CS properly (refer to 2.7.5 
Site Survey ).
 PS stays out of service 
when the CS status is 
changed from Out of 
Service to In Service. It may take about 10 s for 
CS to start up after the 
status has been changed to 
In Service. Wait until the CS starts up. 
						

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4.1.4 Using the Reset Button
If the PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system 
feature again to confirm whether there definitely is a problem or not.
CAUTION
In order to avoid possible corruption of data on the SD Memory Card, please ensure that the SD 
ACCESS LED is off before pressing the Reset Button.
Notes
 When the System Initialize Switch is set to the NORMAL position, pressing the Reset Button 
causes the following:
– Camp-on is cleared.
– Calls on hold are terminated.
– Calls on exclusive hold are terminated.
– Calls in progress are terminated.
– Call park is cleared.
Other data stored in memory, except the above, are not cleared.
 Be aware that pressing the Reset Button with the System Initialize Switch in the SYSTEM 
INITIALIZE position clears all data stored in the PBX. Do not perform this operation unless you 
intend to delete all data from the PBX.
Operation
If the PBX does not operate properly:
1.Slide the System Initialize Switch to the NORMAL position.
2.Press the Reset Button for about 1 second.
RUN Indicator
ALARM Indicator
Reset Button
System Initialize Switch