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Panasonic Kx-T1450, Kx-T1451 Automatic Telephone Answering System Operating Instructions

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    							Troubleshooting Guide 
    Problem Cause & Remedy 
    l The unit does not work when I push any Plug in the AC adaptor then switch 
    buttons. the power on. 
    01 cannot remove the cassette from the unit. 
    (The unit has been set to the Answer mode, 
    l The OGM or KM cassette is cut or  
    but no Incoming Message is recorded. is not inserted. Replace the cassette 
    with a new one. 
    l The OGM is recorded improperly. 
    Record a new OGM. 
    J 
    The unit does not function. However, the 
    l OGM cassette might be broken. 
    beep sounds 6 times and the Replace it with a new one. 
    ANSWER/CALL indicator flashes on and off 
    l Ciean the heads. (See page 24.) 
    quickly. 
    I 
    ‘While recording an Outgoing Message, the Rerecord your Outgoing Message. ’ 
    beep sounds 6 times. Speak clearly and loudly, and do not 
    pause for over 2 seconds while 
    \. recording. 
    J 
    ‘When the Outgoing Message or the  l Clean the Heads. (See Maintenance 
    Incoming Message tape is played back, the instruction on page 24.) 
    sound level is low, even if the VOLUME 
     control is turned up fully. 
    / 
    I have played back all the recorded 
    l Wait for 7 seconds. The unit will be 
    messages and I want to record the next ready to record the next phone call. 
    phone call after the last previously recorded 
    l ln case of the remote operation, 
    message. hang up. 
    push the button of a remote phone, but the 
    l Make sure that you are entering 
    does not respond. correct Code number. 
    oRecord the Outgoing Message in a 
    quiet place. 
    Some Incoming Messages have not been Set the CPC switch to “B”. 
    recorded up to their end. (See page 5.) 
    The ICM tape continues to run after a caller Set the recording time selector to 
    hangs up. “1 MIN”. 
    - 20 - :  
    						
    							Referencia Rbpida 
     Ill Cinta del Mensaje de Entrada (ICM)-- h Cinta del Mensaie de Salida fOGM) 
    Both de rebobinado (REW) 
    Both de avance rapid0 (FF) 
    Both de memorizaci6n 
    (MEMO) 
    Mickfono Both ICM ERASE 
    Both OGM REC Conmutador de alimentacih ON/OFF 
    Both OGM PLAY (ENCENDIDO/APAGADO) 
    Both de reproduccihlpausa (PLAYBACK/PAUSE) 
    PUESTA DE LA CINTA DEL CASETE 
    1 
    Abra el panel e inserte las cintas OGM e ICM. 
    2 Conecte el adaptador de CA en el terminal de CA. 
    3 Coloque el conmutador POWER ON/OFF en la position ON. 
    n Cuando cambie la cinta OGM: presione 10s botones OGM PLAY y REW 
    simultaneamente. 
    GRABACldN DEL MENSAJE DE SAL/DA 
    1 Presione OGM REC hasta que se escuche un pitido largo, luego deje de 
    presionarlo. 
    2 Hable con voz Clara y firme por el MIC. 
    l EI tiempo de grabacion OGM varia seglin la duration de la cinta empleada. 
    l No haga pausas de mas de 2 segundos mientras grabe. 
    3 Cuando acabe de hablar, presion el OGM REC. 
    VERlFlCACIdN DEL MENSAJE DE SALIDA 
    1 Presione el OGM PLAY para confirmar el mensaje de salida. 
    l La unidad reproducira el Mensaje de Salida y luego rebobinara la cinta hasta el 
    comienzo. 
    l La unidad cambiara automaticamente a la Modalidad de contestacion despues de 
    7 segundos de la reproducciob del MS. 
    -21 -  
    						
    							PA RA ESCUCHA R LOS MENSA JES 
    Cuando el telefono suene, la unidad reproducira el mensaje de salida (OGM) y luego 
    grabara el mensaje de la persona que llama en la cinta. 
    1 Presione el PLAYBACK/PAUSE (Reproduction/Pause). 
    I Auto-Lbgico (Funcibn de un solo toque) 
    Un solo toque del baton PLAYBACK/PAUSE hate posible que la unidad 
    reproduzca 10s mensajes y suene 3 pitidos despues del ultimo mensaje. Luego, 
    despues de diez segundos, la unidad rebobinara la cinta y estara lista para grabar 
    nuevos mensajes desde el comienzo de la section ICM de la cinta. 
    MEMORIZACldN DEL MENSAJE 
    Para grabar un mensaje que va a ser oido por alguien usando el control remoto. 
    1 Presione el MEMO hasta que suene un pitido. 
    2 Hable por el MIC. 
    3 Cuando termine, presione el MEMO. 
    MONITOREO DE LOS MENSAJES DE LLEGADA 
    Usted puede escuchar el mensaje de llegada mientras se este grabando. 
    1 Ajuste el control de volumen. 
    l Si desea hablar a la persona que llama durante la grabacion del mensaje, levante 
    el microtelefono y hable. 
    ALMACENAMIENTO DEL MENSAJE GRABADO 
    1 Reproduzca la cinta hasta el mensaje que desee alcamenar. 
    2 Presione el PLAYBACK/PAUSE para hater una pausa. 
    l EI indicador IN USE destellara. 
    3 Presione el PLAYBACK/PAUSE y REW simultaneamente. 
    l EI indicador IN USE dejara de destellar. 
    BORRADO DE LOS MENSAJES GRABADOS 
    1 Presione ICM ERASE. 
    l La unidad rebobinara la cinta y a la vez, la unidad borrara 10s mensajes previos. 
    Los nuevos mensajes seran grabados desde el comienzo de la cinta. 
    - 22 -  
    						
    							PARA ESCUCHAR MENSAJES DESDE OTRO TELEFONO A 
    DISTA NCIA 
    No. de codigo es de dos digitos. 
    El primer digit0 es preajustado en la 
    fabrica y el Segundo lo seleccionar Ud. REMOTE CODE 
    seleccionable 
    Control Remoto del Tono 
    1 Marque el nlimero de telefono con solo un tono telefonico. 
    2 Cuando empiece el mensaje de salida, presione el ntimero de codigo (2 digitos) 
    firmemente y sonara otro pitido. 
    l Sonara un pitido para decirle el nljmero de mensajes grabados. 
    l EI contestador rebobinara la cinta de 10s mensajes de salida y 10s reproducira. 
    l Despues de haberse reproducido el liltimo mensaje, sonara 3 pitidos. 
    3 Cuelgue el microtelefono. 
    l EI mensaje siguiente se grabara despues del ljltimo mensaje. 
    l Para grabar el mensaje de llegada (KM) desde el comienzo de la cinta, pulse el 
    baton “3” y cuelgue el telefono. 
    n 
    Retroceso: 
    Presione el botcn “1” para rebobinar unos 15 segundos de la cinta y reproducirla. 
    n 
    Avance por salto: 
    Presione el botcn “2” para hater que la cinta avance unos 1.5 segundos y para 
    reproducirla. 
    - 23 -  
    						
    							Maintenance 
    Because the head and capstan assemblies are in contact with the tape, dirt and 
    residue from the tape can easily adhere to these parts, causing distortion. These parts 
    should be cleaned periodically in the manner described below. 
    l Clean the head surface, pinch roller and capstan with a cotton swab. 
    If these surfaces are extremely dirty, dampen the cotton swab with alcohol. 
    Capstan Cotton swab 
    l Do not bring magnetic or metal objects, such as a screwdriver, near the head 
    assemblies, as such objects could magnetize the heads. 
    l Do not oil any part of the unit. 
    Cassette Tape 
    oFor optimum sound quality and performance, 
    we recommend that you use side two after six 
    months and replace the tape every year 
    assuming that the unit answers about ten calls 
    a day. 
    l Should the cassette tape break or become 
    worn, replace it with a high quality “NORMAL” 
    tape. Use Panasonic (C30, C60, C90), TDK or 
    MAXELL cassette tape. Metal or chrome tape 
    cannot be used. 
    oNever place a cassette tape near a magnetic 
    source, such as a magnet or a TV set, because 
    it may erase the tape. 
    l Slack in the tape can be tightened by rotating 
    the tape reel with a pencil, as shown. 
    - 24 - 
    ,_------_---------- 
    1 
    I QUICK REFERENCE CARD 
    FOR TONE REMOTE CONTROL 
    1 n To set to the Answer mode remotelv 
    , 1. Dial the phone number. 
    , 2 Walt until 15 rings and hang up. 
    I 0 To turn off the unit remotelv 
    I 1 Dca thephonenumber. ’ 
    ; 2. Push mNo.l Listen to a beep1 
    q and then 
    hang up.  
    						
    							Others 
    elf there is any trouble, disconnect the unit from the telephone line and connect a 
    known working phone. If the known working phone operates properly, have your 
    Panasonic unit repaired by one of the specified Panasonic Factory Service Centers. If 
    the known working telephone does not operate properly, consult with your telephone 
    company. 
    l Do not use benzine, thinner, or similar solvents. Do not use abrasive powder to clean 
    the cabinet. Wipe it with a soft cloth. 
    l Keep the unit away from heating appliances and electrical noise generating devices 
    such as fluorescent lamps, motors and television. These noise sources can interfere 
    with the performance of the unit. 
    l The unit should be kept free of dust, moisture, high temperature and vibration, and 
    should not be exposed to direct sunlight. 
    oNever attempt to insert wires, pins, etc. into the vents or other holes of this unit. 
    Accessory Order Information 
    oReplacement parts and accessories are available through your local authorized parts 
    distributor. 
    oFor the authorized distributors in your area, call toll free: l-800-545-2672 
    ; Thsunitwill 
    lush your code number. , 
    play back. 
    3 change the OGh 
    *To save the ICM. 
    hang up after t 
    I 
    playback. I 
    *To record a I 
    I 
    marker messaae. I 
    I, - 25 -  CASSETTE PANEL 
    If the panel comes off, 
    replace it by pushing as shown. 
    rib into the hole.  
    						
    							Important Information 
    If requested by the Telephone Company, inform them as follows: 
    l FCC Registration No. . (found on the bottom of the unit) 
    l Ringer Equivalence . . . 0.4 B 
    @The particular telephone line to which the equipment is connected. 
    In the event terminal equipment causes harm to the telephone network, the telephone 
    company should notify the customer, if possible, that service may be stopped. 
    However, where prior notice is impractical, the company may temporarily cease service 
    providing that they: 
    (a) Promptly notify the customer. 
    (b) Give the customer an opportunity to correct the problem with their equipment. 
    (c) Inform the customer of the right to bring a complaint to the Federal Communication 
    Commission pursuant to procedures set out in F.C.C. Rules and Regulations 
    Subpart E of Part 68. 
    The Telephone Company may make changes in its communications facilities, 
    equipment, operations or procedures, where such action is reasonably required in the 
    operation or its business and is not inconsistent with the rules and regulations in F.C.C. 
    Part 68. 
    If such changes can be reasonably expected to render any customer terminal 
    equipment incompatible with telephone company communications facilities, or require 
    modification or alteration of such terminal equipment, or otherwise materially affect its 
    use or performance, the customer shall be given adequate notice in writing, to allow 
    the customer an opportunity to maintain uninterrupted service. 
    “This equipment has been tested and found to comply with the limits for a Class B 
    computing device in accordance with the specifications set forth in Subpart J of Part 1.5 
    of the F.C.C. Rules. 
    If this equipment does cause interference to radio or television reception which can be 
    determined by turning the equipment on and off, use the equipment in another location 
    and/or utilize an electrical outlet different from that use by the receiver.” 
    Ringer Equivalence No. @EN): 
    The REN is useful in determining the quantity of devices you may connect to your 
    telephone line and still have all of those devices ring when your telephone line and still 
    have all of those devices ring when your telephone number is called. In most, but not 
    all areas, the sum of the REN’s of all devices connected to one line should not exceed 
    five (5.0). To be certain of the number of devices you may connect to your line, as 
    determined by the REN, you should contact your local telephone company to 
    determine the maximum REN for your calling area. 
    WARNING: 
    TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO 
    RAIN OR ANY TYPE OF MOISTURE. 
    - 26 -  
    						
    							Servicenter Directory 
    To locate an Authorized Servicenter in your area within the U.S.A. 
    DIAL TOLL FREE: l-800-545-2672 
    24 Hours a Day, 7 Days a Week 
    Consumers requiring as%stance with sewice matters should contact the appropriate Regional Adminlstratlon Office: 
    NORTHEAST 
    2250 Cabot Blvd.. West MIDWEST 
    425 East Aloonauin Road 
    Langhome. PA 19047 Arlington H;,gh&, IL 60005 
    215-741-0676 708-981-4842 WESTERN 
    6550 Katella Avenue 
    Cypress, CA 90630 
    714-373-7440 SOUTHERN 
    1854 Shackleford Court. 
    Suite 4105 
    Norcross, GA 30093 
    404-717-6860 
    COVWS: CT, DE, ME, MD, MA, NH, 
    NJ, NY, PA, RI, VT, VA, 
    DC, WV, Eastern OH covers: 
    IL. IN, IA. KS, KY, MI. 
    MN, MO, NE, ND, SD, WI. 
    Western OH covers: Covers: 
    AK, AZ, CA, CO, ID. MT, AL, AR, FL, GA, LA, MS, NC, 
    NV, NM, OR, UT, WA, WY, OK, SC, TN, TX 
    HI 
    Consumers requiring product lnformatlon of operating assistance with a consumer product should contact: 
    CONSUMER AFFAIRS DEPARTMENT 2F-3 
    50 Meadowland Parkway, Secaucus, N.J. 07094 (201) 348-9090 
    Your product is designed and manufactured to enaure a minimum of maintenance. However, should 
    your unit ever require service, a nationwide system of FACTORY SERVICENTERS and AUTHORIZED 
    INDEPENDENT SERVICENTERS is maintained to support your product’s warranty. 
    Service in the U.S.A.... 
    Factory Servicenters 
    MATSUSHITA SERVICES COMPANY 
    Division of Matsushita Electric Corporation of America 
    50 Meadowland Parkway, Secaucus, New Jersey 07094 
    ALABAMA 
    2523.5th Avenue, South 
    Blrmlngham. AL 35233 
    205-252-4195 
    CALIFORNIA 
    6550 Katella Avenue 
    Cypress, CA 90630 
    714-373-7426 
    930 South Mt. Vernon Ave 
    Sute 200 
    Colton. CA 92324 
    714-825-3110 
    BOODubuqueAvenue 
    So. San Franc~sco. 
    CA 94080 
    415-871-6373 
    20201 Sherman Way 
    Suite 102 
    Canoga Park, CA 91306 
    818-709-1775 
    3878 Ruffln Rd.. Sute A 
    San DIego, CA 92123 
    619-560-9200 
    COLORADO 
    1640 South Abilene 
    Suite D 
    Aurora. CO 80012 
    303-752-2024 FLORIDA 
    4115 W. Kennedy Boulevard 
    Tampa, FL 33606 
    813-289-9726 
    GEORGIA 
    4245 International Blvd 
    Suite C 
    Norcross, GA 30093 
    404-717-6880 
    HAWAII 
    99-859 lwawa Street, 
    Aiea. HI 96701 
    808-488-1996 
    ILLINOIS 
    425 E. Alaonwn Road 
    Arllngton”Hel~hts. IL 60005 
    708-981-4840 
    MARYLAND 
    Sulphur Spring Busmess 
    Park. 
    1638 Sulphur Spring Road, 
    Baltimore, MD 21227 
    301-242-2607 MASSACHUSETTS 383 University Avenue Westwood, MA 02090 
    617-329-4280 
    MICHIGAN 
    8760 Hall Road 
    Rosati Heights Plaza 
    Sterling Heights. Ml 48314 
    313-739-1330 
    MINNESOTA 
    7850.12th Avenue. South 
    Airport Business Center, 
    Bloomtngton. MN 55425 
    612-854-8624 
    MISSOURI 
    11982 Dorsett Road 
    Maryland Heights, 
    MO 63043 
    314-739-5301 
    OHIO 
    1196 W. Kemper RD 
    Clnclnnatl. OH 45240 
    513-851-4180 PENNSYLVANIA 
    2250 Cabot Blvd West 
    Langhome, PA 19047 
    215-741-0661 
    Campbell’s Run 
    Busyness Center 
    500 Business Center Drive 
    Pittsburgh, PA 15205 
    412-788-2174 
    TENNESSEE 
    919.8th Avenue, South 
    Nashville. TN 37203 
    615-244-4434 
    TEXAS 
    7420 Harwn Dwe 
    Houston, TX 77036 
    713-781-1528 
    4500 Amon Carter Blvd 
    Fort Worth, TX 76155 
    817-685-1060 
    WASHINGTON 
    20425.84th Ave., South 
    Kent, WA 98032 
    206-872-7922 
    Service in Puerto Rico MATSUSHITA ELECTRIC OF PUERTO RICO, INC. 
    Panasonic Sales Company/Factory Servicenter 
    San Gabriel lndustrlal Park, 65th Infantry Avenue KM 9.5 Carolina, Puerlo RICO 00630 (809) 750.5135 
    -z/ -  
    						
    							Panasonic Telephone Products Limited Warranty 
    Panasonic Company, Panasonic Company (West) of America or Panasonic Sales 
    Company (collectively referred to as “Panasonic”) will repair this product with new or 
    rebuilt parts, free of charge, in the U.S.A. or Puerto Rico for one (1) year from the date of 
    original purchase in the event of a defect in material or workmanship. 
    Carry-in or mail-in service in the U.S.A. can be obtained during the warranty period from a 
    Matsushita Services Company (MSC) Factory Servicenter listed in the Servicenter 
    Directory. Or call i-800-545-2672, toll free, to locate an authorized MSC Servicenter. 
    Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by 
    calling the telephone numbers listed in the Servicenter Directory. This warranty is 
    extended only to the original purchaser. A purchase receipt or other proof of date of 
    original purchase will be required before warranty performance is rendered. This warranty 
    only covers failures due to defects in materials or workmanship which occur during normal 
    use. It does not cover damage which occurs in shipment or failures which are caused by 
    products not supplied by Panasonic or failures which result from accident, misuse, abuse, 
    neglect, mishandling, misapplication, alteration, modification, or commercial use of the 
    product, or service by anyone other than an MSC Factory Servicenter or authorized MSC 
    Servicenter, or damage that is attributable to acts of God. 
    Limits and Exclusions 
    There are no express warranties except as listed above. PANASONIC SHALL NOT BE 
    LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM 
    THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS 
    WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE 
    WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
    PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH 
    ABOVE. Some states do not allow the exclusion or limitation of incidental or 
    consequential damages, or limitations on how long an implied warranty lasts, so the 
    above exclusions or limitations may not apply to you. 
    This warranty gives you specific legal rights and you may also have other rights which 
    vary from state to state. If a problem with this product develops during or after the 
    warranty period, you may contact your dealer or Servicenter. If the problem is not 
    handled to your satisfaction, then write to the Consumer Affairs Division at the 
    company address indicated back cover. 
    - 28 -  
    						
    							if you ship the pfoducf 
    Carefully pack and send it prepaid, adequately insured and preferably in the 
    original carton. 
    Attach a postage-paid letter, detailing the complaint, to the outside of the carton. 
    DO NOT send the product to the Executive or Regional Sales offices. They are 
    NOT equipped to make repairs. 
    I Product Service 
    I 
    I 
    Panasonic Servicenters for this product are listed on page 27. 
    Consult your authorized Panasonic dealer for detailed instructions. 
    1 
    For your future reference 
    Serial No. 
    Name of Dealer 
    Date of Purchase 
    Dealer’s Address (found on the bottom of the unit) 
    1 
    Panasonic Company, 
    Division of Matsushita Electric Corporation of America 
    One Panasonic Way, Secaucus, New Jersey 07094 
    Panasonic Company (West) of America, 
    Division of Matsushita Electric Corporation of America 
    6550 Katella Avenue, Cypress, California 90630 
    Panasonic Sales Company (“PSC”), 
    Division of Matsushita Electric of Puerto Rico, Inc. 
    San Gabriel Industrial Park, 65th Infantry Avenue, KM 9.5, Carolina, Puerto Rico 00630 
    Printed in Japan 
    PQQX10063ZA F0392QO  
    						
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