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Panasonic Kx-T1450, Kx-T1451 Automatic Telephone Answering System Operating Instructions
Panasonic Kx-T1450, Kx-T1451 Automatic Telephone Answering System Operating Instructions
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Troubleshooting Guide Problem Cause & Remedy l The unit does not work when I push any Plug in the AC adaptor then switch buttons. the power on. 01 cannot remove the cassette from the unit. (The unit has been set to the Answer mode, l The OGM or KM cassette is cut or but no Incoming Message is recorded. is not inserted. Replace the cassette with a new one. l The OGM is recorded improperly. Record a new OGM. J The unit does not function. However, the l OGM cassette might be broken. beep sounds 6 times and the Replace it with a new one. ANSWER/CALL indicator flashes on and off l Ciean the heads. (See page 24.) quickly. I ‘While recording an Outgoing Message, the Rerecord your Outgoing Message. ’ beep sounds 6 times. Speak clearly and loudly, and do not pause for over 2 seconds while \. recording. J ‘When the Outgoing Message or the l Clean the Heads. (See Maintenance Incoming Message tape is played back, the instruction on page 24.) sound level is low, even if the VOLUME control is turned up fully. / I have played back all the recorded l Wait for 7 seconds. The unit will be messages and I want to record the next ready to record the next phone call. phone call after the last previously recorded l ln case of the remote operation, message. hang up. push the button of a remote phone, but the l Make sure that you are entering does not respond. correct Code number. oRecord the Outgoing Message in a quiet place. Some Incoming Messages have not been Set the CPC switch to “B”. recorded up to their end. (See page 5.) The ICM tape continues to run after a caller Set the recording time selector to hangs up. “1 MIN”. - 20 - :
Referencia Rbpida Ill Cinta del Mensaje de Entrada (ICM)-- h Cinta del Mensaie de Salida fOGM) Both de rebobinado (REW) Both de avance rapid0 (FF) Both de memorizaci6n (MEMO) Mickfono Both ICM ERASE Both OGM REC Conmutador de alimentacih ON/OFF Both OGM PLAY (ENCENDIDO/APAGADO) Both de reproduccihlpausa (PLAYBACK/PAUSE) PUESTA DE LA CINTA DEL CASETE 1 Abra el panel e inserte las cintas OGM e ICM. 2 Conecte el adaptador de CA en el terminal de CA. 3 Coloque el conmutador POWER ON/OFF en la position ON. n Cuando cambie la cinta OGM: presione 10s botones OGM PLAY y REW simultaneamente. GRABACldN DEL MENSAJE DE SAL/DA 1 Presione OGM REC hasta que se escuche un pitido largo, luego deje de presionarlo. 2 Hable con voz Clara y firme por el MIC. l EI tiempo de grabacion OGM varia seglin la duration de la cinta empleada. l No haga pausas de mas de 2 segundos mientras grabe. 3 Cuando acabe de hablar, presion el OGM REC. VERlFlCACIdN DEL MENSAJE DE SALIDA 1 Presione el OGM PLAY para confirmar el mensaje de salida. l La unidad reproducira el Mensaje de Salida y luego rebobinara la cinta hasta el comienzo. l La unidad cambiara automaticamente a la Modalidad de contestacion despues de 7 segundos de la reproducciob del MS. -21 -
PA RA ESCUCHA R LOS MENSA JES Cuando el telefono suene, la unidad reproducira el mensaje de salida (OGM) y luego grabara el mensaje de la persona que llama en la cinta. 1 Presione el PLAYBACK/PAUSE (Reproduction/Pause). I Auto-Lbgico (Funcibn de un solo toque) Un solo toque del baton PLAYBACK/PAUSE hate posible que la unidad reproduzca 10s mensajes y suene 3 pitidos despues del ultimo mensaje. Luego, despues de diez segundos, la unidad rebobinara la cinta y estara lista para grabar nuevos mensajes desde el comienzo de la section ICM de la cinta. MEMORIZACldN DEL MENSAJE Para grabar un mensaje que va a ser oido por alguien usando el control remoto. 1 Presione el MEMO hasta que suene un pitido. 2 Hable por el MIC. 3 Cuando termine, presione el MEMO. MONITOREO DE LOS MENSAJES DE LLEGADA Usted puede escuchar el mensaje de llegada mientras se este grabando. 1 Ajuste el control de volumen. l Si desea hablar a la persona que llama durante la grabacion del mensaje, levante el microtelefono y hable. ALMACENAMIENTO DEL MENSAJE GRABADO 1 Reproduzca la cinta hasta el mensaje que desee alcamenar. 2 Presione el PLAYBACK/PAUSE para hater una pausa. l EI indicador IN USE destellara. 3 Presione el PLAYBACK/PAUSE y REW simultaneamente. l EI indicador IN USE dejara de destellar. BORRADO DE LOS MENSAJES GRABADOS 1 Presione ICM ERASE. l La unidad rebobinara la cinta y a la vez, la unidad borrara 10s mensajes previos. Los nuevos mensajes seran grabados desde el comienzo de la cinta. - 22 -
PARA ESCUCHAR MENSAJES DESDE OTRO TELEFONO A DISTA NCIA No. de codigo es de dos digitos. El primer digit0 es preajustado en la fabrica y el Segundo lo seleccionar Ud. REMOTE CODE seleccionable Control Remoto del Tono 1 Marque el nlimero de telefono con solo un tono telefonico. 2 Cuando empiece el mensaje de salida, presione el ntimero de codigo (2 digitos) firmemente y sonara otro pitido. l Sonara un pitido para decirle el nljmero de mensajes grabados. l EI contestador rebobinara la cinta de 10s mensajes de salida y 10s reproducira. l Despues de haberse reproducido el liltimo mensaje, sonara 3 pitidos. 3 Cuelgue el microtelefono. l EI mensaje siguiente se grabara despues del ljltimo mensaje. l Para grabar el mensaje de llegada (KM) desde el comienzo de la cinta, pulse el baton “3” y cuelgue el telefono. n Retroceso: Presione el botcn “1” para rebobinar unos 15 segundos de la cinta y reproducirla. n Avance por salto: Presione el botcn “2” para hater que la cinta avance unos 1.5 segundos y para reproducirla. - 23 -
Maintenance Because the head and capstan assemblies are in contact with the tape, dirt and residue from the tape can easily adhere to these parts, causing distortion. These parts should be cleaned periodically in the manner described below. l Clean the head surface, pinch roller and capstan with a cotton swab. If these surfaces are extremely dirty, dampen the cotton swab with alcohol. Capstan Cotton swab l Do not bring magnetic or metal objects, such as a screwdriver, near the head assemblies, as such objects could magnetize the heads. l Do not oil any part of the unit. Cassette Tape oFor optimum sound quality and performance, we recommend that you use side two after six months and replace the tape every year assuming that the unit answers about ten calls a day. l Should the cassette tape break or become worn, replace it with a high quality “NORMAL” tape. Use Panasonic (C30, C60, C90), TDK or MAXELL cassette tape. Metal or chrome tape cannot be used. oNever place a cassette tape near a magnetic source, such as a magnet or a TV set, because it may erase the tape. l Slack in the tape can be tightened by rotating the tape reel with a pencil, as shown. - 24 - ,_------_---------- 1 I QUICK REFERENCE CARD FOR TONE REMOTE CONTROL 1 n To set to the Answer mode remotelv , 1. Dial the phone number. , 2 Walt until 15 rings and hang up. I 0 To turn off the unit remotelv I 1 Dca thephonenumber. ’ ; 2. Push mNo.l Listen to a beep1 q and then hang up.
Others elf there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your Panasonic unit repaired by one of the specified Panasonic Factory Service Centers. If the known working telephone does not operate properly, consult with your telephone company. l Do not use benzine, thinner, or similar solvents. Do not use abrasive powder to clean the cabinet. Wipe it with a soft cloth. l Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and television. These noise sources can interfere with the performance of the unit. l The unit should be kept free of dust, moisture, high temperature and vibration, and should not be exposed to direct sunlight. oNever attempt to insert wires, pins, etc. into the vents or other holes of this unit. Accessory Order Information oReplacement parts and accessories are available through your local authorized parts distributor. oFor the authorized distributors in your area, call toll free: l-800-545-2672 ; Thsunitwill lush your code number. , play back. 3 change the OGh *To save the ICM. hang up after t I playback. I *To record a I I marker messaae. I I, - 25 - CASSETTE PANEL If the panel comes off, replace it by pushing as shown. rib into the hole.
Important Information If requested by the Telephone Company, inform them as follows: l FCC Registration No. . (found on the bottom of the unit) l Ringer Equivalence . . . 0.4 B @The particular telephone line to which the equipment is connected. In the event terminal equipment causes harm to the telephone network, the telephone company should notify the customer, if possible, that service may be stopped. However, where prior notice is impractical, the company may temporarily cease service providing that they: (a) Promptly notify the customer. (b) Give the customer an opportunity to correct the problem with their equipment. (c) Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in F.C.C. Rules and Regulations Subpart E of Part 68. The Telephone Company may make changes in its communications facilities, equipment, operations or procedures, where such action is reasonably required in the operation or its business and is not inconsistent with the rules and regulations in F.C.C. Part 68. If such changes can be reasonably expected to render any customer terminal equipment incompatible with telephone company communications facilities, or require modification or alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, to allow the customer an opportunity to maintain uninterrupted service. “This equipment has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications set forth in Subpart J of Part 1.5 of the F.C.C. Rules. If this equipment does cause interference to radio or television reception which can be determined by turning the equipment on and off, use the equipment in another location and/or utilize an electrical outlet different from that use by the receiver.” Ringer Equivalence No. @EN): The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. - 26 -
Servicenter Directory To locate an Authorized Servicenter in your area within the U.S.A. DIAL TOLL FREE: l-800-545-2672 24 Hours a Day, 7 Days a Week Consumers requiring as%stance with sewice matters should contact the appropriate Regional Adminlstratlon Office: NORTHEAST 2250 Cabot Blvd.. West MIDWEST 425 East Aloonauin Road Langhome. PA 19047 Arlington H;,gh&, IL 60005 215-741-0676 708-981-4842 WESTERN 6550 Katella Avenue Cypress, CA 90630 714-373-7440 SOUTHERN 1854 Shackleford Court. Suite 4105 Norcross, GA 30093 404-717-6860 COVWS: CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC, WV, Eastern OH covers: IL. IN, IA. KS, KY, MI. MN, MO, NE, ND, SD, WI. Western OH covers: Covers: AK, AZ, CA, CO, ID. MT, AL, AR, FL, GA, LA, MS, NC, NV, NM, OR, UT, WA, WY, OK, SC, TN, TX HI Consumers requiring product lnformatlon of operating assistance with a consumer product should contact: CONSUMER AFFAIRS DEPARTMENT 2F-3 50 Meadowland Parkway, Secaucus, N.J. 07094 (201) 348-9090 Your product is designed and manufactured to enaure a minimum of maintenance. However, should your unit ever require service, a nationwide system of FACTORY SERVICENTERS and AUTHORIZED INDEPENDENT SERVICENTERS is maintained to support your product’s warranty. Service in the U.S.A.... Factory Servicenters MATSUSHITA SERVICES COMPANY Division of Matsushita Electric Corporation of America 50 Meadowland Parkway, Secaucus, New Jersey 07094 ALABAMA 2523.5th Avenue, South Blrmlngham. AL 35233 205-252-4195 CALIFORNIA 6550 Katella Avenue Cypress, CA 90630 714-373-7426 930 South Mt. Vernon Ave Sute 200 Colton. CA 92324 714-825-3110 BOODubuqueAvenue So. San Franc~sco. CA 94080 415-871-6373 20201 Sherman Way Suite 102 Canoga Park, CA 91306 818-709-1775 3878 Ruffln Rd.. Sute A San DIego, CA 92123 619-560-9200 COLORADO 1640 South Abilene Suite D Aurora. CO 80012 303-752-2024 FLORIDA 4115 W. Kennedy Boulevard Tampa, FL 33606 813-289-9726 GEORGIA 4245 International Blvd Suite C Norcross, GA 30093 404-717-6880 HAWAII 99-859 lwawa Street, Aiea. HI 96701 808-488-1996 ILLINOIS 425 E. Alaonwn Road Arllngton”Hel~hts. IL 60005 708-981-4840 MARYLAND Sulphur Spring Busmess Park. 1638 Sulphur Spring Road, Baltimore, MD 21227 301-242-2607 MASSACHUSETTS 383 University Avenue Westwood, MA 02090 617-329-4280 MICHIGAN 8760 Hall Road Rosati Heights Plaza Sterling Heights. Ml 48314 313-739-1330 MINNESOTA 7850.12th Avenue. South Airport Business Center, Bloomtngton. MN 55425 612-854-8624 MISSOURI 11982 Dorsett Road Maryland Heights, MO 63043 314-739-5301 OHIO 1196 W. Kemper RD Clnclnnatl. OH 45240 513-851-4180 PENNSYLVANIA 2250 Cabot Blvd West Langhome, PA 19047 215-741-0661 Campbell’s Run Busyness Center 500 Business Center Drive Pittsburgh, PA 15205 412-788-2174 TENNESSEE 919.8th Avenue, South Nashville. TN 37203 615-244-4434 TEXAS 7420 Harwn Dwe Houston, TX 77036 713-781-1528 4500 Amon Carter Blvd Fort Worth, TX 76155 817-685-1060 WASHINGTON 20425.84th Ave., South Kent, WA 98032 206-872-7922 Service in Puerto Rico MATSUSHITA ELECTRIC OF PUERTO RICO, INC. Panasonic Sales Company/Factory Servicenter San Gabriel lndustrlal Park, 65th Infantry Avenue KM 9.5 Carolina, Puerlo RICO 00630 (809) 750.5135 -z/ -
Panasonic Telephone Products Limited Warranty Panasonic Company, Panasonic Company (West) of America or Panasonic Sales Company (collectively referred to as “Panasonic”) will repair this product with new or rebuilt parts, free of charge, in the U.S.A. or Puerto Rico for one (1) year from the date of original purchase in the event of a defect in material or workmanship. Carry-in or mail-in service in the U.S.A. can be obtained during the warranty period from a Matsushita Services Company (MSC) Factory Servicenter listed in the Servicenter Directory. Or call i-800-545-2672, toll free, to locate an authorized MSC Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the warranty period by calling the telephone numbers listed in the Servicenter Directory. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. This warranty only covers failures due to defects in materials or workmanship which occur during normal use. It does not cover damage which occurs in shipment or failures which are caused by products not supplied by Panasonic or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use of the product, or service by anyone other than an MSC Factory Servicenter or authorized MSC Servicenter, or damage that is attributable to acts of God. Limits and Exclusions There are no express warranties except as listed above. PANASONIC SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Consumer Affairs Division at the company address indicated back cover. - 28 -
if you ship the pfoducf Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the complaint, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs. I Product Service I I Panasonic Servicenters for this product are listed on page 27. Consult your authorized Panasonic dealer for detailed instructions. 1 For your future reference Serial No. Name of Dealer Date of Purchase Dealer’s Address (found on the bottom of the unit) 1 Panasonic Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Company (West) of America, Division of Matsushita Electric Corporation of America 6550 Katella Avenue, Cypress, California 90630 Panasonic Sales Company (“PSC”), Division of Matsushita Electric of Puerto Rico, Inc. San Gabriel Industrial Park, 65th Infantry Avenue, KM 9.5, Carolina, Puerto Rico 00630 Printed in Japan PQQX10063ZA F0392QO