Panasonic Kx Prw130 Connect App Guide

							Phonebook features
iPhone/iPad
You can use the app’s phonebook features
similarly to the way you use the contacts app
of your smartphone.
Note:
R When using iPad or iPad mini, Smartphone
Connect does not support adding or editing
a contact’s picture.
R Many features of the app function by
accessing the information stored in your
device’s contacts. Depending on the
software version of your device, a dialog
may be displayed that asks whether you
want to allow the app to access your
contacts. You can change this setting later
if desired in the privacy section your
device’s “Settings” app.
R If you change the privacy setting, the app
restarts. If you are on a call, the call will be
disconnected, therefore we recommend
changing the setting only when you are not
on a call.
Android
Use the phonebook app included with your
smartphone to add, edit, and erase contacts
that are stored in your smartphone.
Note:
R To call a contact stored in your
smartphone, see “Calling a contact” on
page 7.
R To copy contacts stored in your
smartphone to the base unit phonebook,
see “Copying contacts” on page 13.
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Phonebook Features 
						

							Turning the answering
system on
1 Start the app and open the  [More] screen.
2 Tap [Connect to answering system]  ®
[Answer on] .
Playing your messages
When your phone system has recorded new
messages, 
 is displayed in the status bar
(Android version only) and your smartphone’s
notification feature displays a notification. To
play back your messages easily, tap the
notification and then use the playback controls
described below.
1 Start the app and open the  [More] screen.
2 Tap [Connect to answering system]  ®
[Play] .
R Your phone system plays back your
new messages. If there are no new
messages, old messages will be
played back.
R The following operations are available
when playing messages.
– [Skip] : Plays the next message.
– [Repeat] : Repeats the current
message from the beginning, or
plays the previous message.
– [Stop] : Stops message playback
and returns to the previous screen.
– [Erase] : Erases the current
message.
– [Disconnect] : Stops message
playback and exits the answering
system.
– [Audio Source]  (iPhone/iPad only):
Allows you to select a different
audio output device for playback.
– [Speaker]  (Android version only):
Switches between your
smartphone’s speaker and
earpiece. If a Bluetooth-compatible
device is connected to your
smartphone, tap the audio icon
(speaker, Bluetooth, etc.) to switch
between the available devices.
3 When finished, tap  [Disconnect] to exit
the answering system.
Erasing all messages
1 Start the app and open the  [More] screen.
2 Tap [Connect to answering system]  ®
[Erase all]  ®  [OK] .
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Answering System Features  
						

							Copying data to your
phone system
You can copy various data stored in your
smartphone to your phone system. When data
is being copied, you can confirm the progress
on the handset’s display.
Notes about copying data
R When copying, the estimated copy time is
displayed. If network conditions change, it
may take more time to copy the data.
R If a landline call is received while copying
data, the copy stops. Data copied before
the call was received is retained.
R A handset cannot make calls while it is
receiving data.
R If file names include characters not
supported by the handset, those characters
will be replaced by “*” when they are copied.
R
iPhone/iPad
If the app is left in the background for about
10 minutes, any current operations will be
canceled. When transferring data, make
sure the app stays in the foreground until
copying is completed.
R
Android
In order to use data copying features, your
smartphone must either have an SD card
or user-accessible internal memory.
Copying contacts
You can copy contacts from your smartphone
to the base unit phonebook. When you copy
contacts, name and phone number
information is copied to the base unit, and
contacts’ pictures are copied to the selected
handsets.
Notes about copying contacts
R Only the first 16 characters of a contact’s
name and 24 digits of a contact’s phone
number are copied.
R If you have multiple phone numbers
assigned to a contact, only the first 6 phone
numbers are copied.
R Up to 500 contacts (500 phone numbers
total) can be stored in the base unit
phonebook. Pictures for up to 500 contacts
can be stored in each handset.
R If a phonebook entry is erased from the
base unit phonebook, its picture is not
erased. You can erase it manually
(page 15).
R Contacts with no phone number assigned
to them will not be copied.
R Phone numbers stored using the
international dialing symbol “+” will be
converted according to base unit’s phone
number conversion code settings. After you
copy contacts from your smartphone to the
base unit, confirm that the phone numbers
were converted properly.
R If the base unit’s memory becomes full
during the copy, the last contact copied
successfully is displayed on the handset.
R If contact information includes characters
not supported by the base unit or handset,
those characters will be replaced by “*”
when they are copied.
Copying specific contacts
1 Start the app and open the  [More] screen.
2 Tap [Send contacts]  ®  [Add to list] .
R Your smartphone’s phonebook app
starts.
3 Tap the desired contact.
R The selected contact is added to the
list of items that will be copied. Tap
[Add to list]  to select another contact.
4 After you have added all the contacts that
you want to copy, tap  [Next].
5 If sending contacts that have pictures
attached, select the handsets that you
want to copy the contacts’ pictures to,
and then tap  [Send].
Copying all contacts
1 Start the app and open the  [More] screen.
2 Tap [Send contacts]  ®  [Send all]  ®
[OK]  ®  [Next] .
3 If sending contacts that have pictures
attached, select the handsets that you
13
Other Features 
						

							want to copy the contacts’ pictures to,
and then tap  [Send].
Setting phone number
conversion codes
If you store phone numbers in your
smartphone’s contacts using “+” and the
country code, we recommend that you store
the following codes in the base unit.
International code
Store the international dialing prefix that you
need to dial when dialing international phone
numbers manually.
1 Using one of the handsets included with
your phone system, press  MMenu N (right
soft key)  #117
2 Enter the appropriate code (4 digits
max.).  ® M Save N ®  M OFF N
Country code
Store the country code required when calling
your country from overseas.
1 Using one of the handsets included with
your phone system, press  MMenu N (right
soft key)  #118
2 Enter the appropriate code (4 digits
max.).  ® M Save N ®  M OFF N
Trunk prefix
If you store domestic phone numbers in your
smartphone using “+” and the country code,
store the number that should replace the
country code when calling domestically.
1 Using one of the handsets included with
your phone system, press  MMenu N (right
soft key)  #119
2 Enter the appropriate code (4 digits
max.).  ® M Save N ®  M OFF N
Important:
R After you copy contacts from your
smartphone to the base unit, confirm that
the phone numbers were converted
properly.
Copying images
(Android™ version only)
You can copy images from your smartphone
to your handsets, and then use the images as
wallpaper patterns.
1 Start the app and open the  [More] screen.
2 Tap [Send wallpaper] .
R Your smartphone’s default image
viewer app starts.
3 Select the desired picture.
4 Crop the image.
5 Select the handsets that you want to copy
the picture to, and then tap  [Send].
Note:
R 2 images to be used as wallpaper patterns
can be stored in each handset.
Copying the ringtone
(Android version only)
You can copy your smartphone’s current
ringtone to other handsets.
1 Start the app and open the  [More] screen.
2 Tap [Send ringtone]  ®  [Send] .
3 Select the handsets that you want to copy
the ringtone to, and then tap  [Send].
Note:
R Only your smartphone’s current ringtone
can be copied. To copy a specific ringtone,
first select that ringtone as your
smartphone’s ringtone.
R Each handset can store up to 30 ringtone
files or a total of 60 seconds of audio. File
names are limited to 29 characters, not
including the file extension.
R Only the first 60 seconds of a ringtone can
be copied. Use a third-party audio editing
app to shorten the desired ringtone before
copying it, if desired.
R This feature only supports MP3 ringtones. If
your smartphone’s ringtone is of another
file format, it cannot be copied.
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Other Features 
						

							RThis feature only supports ringtones that
are saved on your smartphone’s SD card or
in its user-accessible internal memory.
Built-in ringtones cannot be copied.
Managing handset memory
If you use your smartphone to copy images
(used by your handsets as wallpaper
patterns), pictures (attached to your
smartphone’s contacts), or ringtones, you can
confirm handset memory usage and erase
unnecessary items to make more memory
available.
Confirming memory usage
1 Using one of the handsets included with
your phone system, press  MMenu N (right
soft key)  #670
2 Confirm the information.  ® M OFF N
Erasing data from the handset
memory
Erasing one item
1 Using one of the handsets included with
your phone system, press  MMenu N (right
soft key)  #670
2 Mb N:  “Used ” ®  M Detail N
3 Mb N: Select the type of data.  ® M Menu N
4 Mb N:  “View ” ®  M Select N
5 Mb N: Select the desired item.  ® M Erase N
6 Mb N:  “Yes ” ®  M Select N ®  M OFF N
Erasing all items of the same type
1 Using one of the handsets included with
your phone system, press  MMenu N (right
soft key)  #670
2 Mb N:  “Used ” ®  M Detail N
3 Mb N: Select the type of data.  ® M Menu N
4 Mb N:  “Erase all ” ®  M Select N
5 Mb N:  “Yes ” ®  M Select N
6 Mb N:  “Yes ” ®  M Select N ®  M OFF N
Note:
R If you erase a ringtone that was used as the
handset’s ringtone,  “Tone 1 ” (default) will
be used instead.
R If you erase a ringtone that was assigned to
a phonebook category, each handset’s
ringtone setting will be used instead.
R If you erase a picture that was used as the
handset’s wallpaper,  “Wallpaper1 ” will
be used instead.
R If you erase a picture that was assigned to
a phonebook item, no picture will be
displayed when you receive a call from that
caller.
Changing sound settings
Ringtone settings
1 Start the app and open the  [More] screen.
2 Tap [Settings]  ®  [Ringtone]  or
[Intercom ringtone] .
3 Select the desired setting.
– [Default ringtone] : The app’s default
ringtone is used.
– [Select music] : The ringtone you
select here is used.
– [Silent]  (iPhone/iPad only): No
ringtone is heard.
Note:
R
iPhone/iPad
Music files stored in your device can be
used as ringtones; ringtone files stored in
your device cannot.
Vibration and key tones (iPhone/
iPad only)
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3 Under  [Sound Settings]  slide the on/off
switches to the desired positions.
– [Vibrate] : Your smartphone vibrates
when a call is received.
– [Keypad Tones] : Key tones are heard
when you dial phone numbers.
15
Other Features 
						

							Volume settings (Android
version only)
If the output volume for the speaker,
headphones, etc. is too low or too high, you
can use this setting to raise or lower the app’s
master volume. We recommend you use this
setting in conjunction with your smartphone’s
volume controls.
You can also use this setting to raise or lower
the microphone volume (i.e., the volume of
your voice heard by the other party).
1 Start the app and open the  [More] screen.
2 Tap [Settings]  ®  [Volume] .
3 Adjust the volume settings as desired.
Note:
R This setting cannot be adjusted while you
are on a call.
Changing status bar and
notification settings
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3 Under  [Status bar notifications] , tap the
desired items to turn their check boxes on
or off.
– [Missed calls] : Determines whether
status bar icons (Android version only)
and notifications are displayed when
there are missed calls.
– [Answering system] : Determines
whether status bar icons (Android
version only) and notifications are
displayed when the answering system
has recorded new messages.
– [Voice mail] : Determines whether
status bar icons and notifications are
displayed when the landline’s voice
mail service has recorded new
messages.
Note:
R
iPhone/iPad
If using the app’s notification feature, we
recommend you keep the default settings in
the iOS Notifications Center.
– Notifications Center: On
– Show 5 unread items
– Alert style: Banners
Changing general settings
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3 Under  [General] , tap the desired items to
turn their check boxes on or off or select
the desired settings.
– [Auto launch]  (Android version only):
Determines whether the app starts
automatically when you turn on your
smartphone.
– [Voice quality alarm] : Determines
whether an alert tone is heard when
voice quality becomes poor.
– [Landline call handling] : Determines
how landline calls are handled.
– [Keep Alive in Background]  (iPhone/
iPad only): Determines whether the
app can receive calls when the app is
in the background. Note that turning
this setting on can affect battery
performance.
16
Other Features 
						

							Registering your
smartphone to additional
base units
If the app is not registered to a base unit, use
the procedure described on page 5.
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3 Under  [Registration] , tap [Register to
base] .
4 Select an unused base unit number and
then tap  [OK].
R The app searches for base units
connected to the same wireless
network as your smartphone. If no
base units are found, you can tap
[Search]  to search again.
5 If only one base unit is found:
Continue to the next step.
If more than one base unit is found:
Select the desired base unit and then tap
[OK] . When prompted, enter the required
information and then tap  [Done] or [OK] .
6 Wait for the registration process to end.
R The app’s  [Keypad] screen is
displayed when registration has ended.
Note:
R After registration, you can confirm that the
app is connected to the base unit by
checking the status bar icon (Android
version only) or notification (page 6).
R You can change the base unit name and
the handset name assigned to your
smartphone later if desired (page 17).
Selecting a base unit
If you register your smartphone to multiple
base units, this setting determines which base
unit your smartphone connects to. If you have
only one base unit, typically you do not need
to change this setting.
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3Under  [Registration] , tap [Select base] .
4 Tap [Auto]  or the desired base unit and
then tap  [Select].
R When  [Auto]  is selected, the app
automatically connects to a base unit
based on the wireless network name
(SSID) that the smartphone is currently
connected to. When a specific base
unit is selected, the app connects to
that base unit only.
R When  [Auto]  is selected, you can
confirm which base unit the app is
connected to by tapping  [Details].
Note:
R To associate additional wireless network
names (SSIDs) to a base unit, use the
procedure described in “Adding a wireless
access point” on page 18.
R After selecting a base unit, you can confirm
that the app is connected to the base unit
by checking the status bar icon (Android
version only) or notification (page 6).
Changing base unit and handset
name info
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3 Under  [Registration] , tap [Select base] .
4 Select the desired base unit and then tap
[Details]  ®  [Edit] .
5 Edit the information as desired and then
tap  [Done]  or [OK] .
Confirming the wireless
access point
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3 Under  [Registration] , tap [Wireless AP] .
R A list of registered base units and the
wireless network name (SSID)
associated with each base unit is
displayed.
17
Registration Features 
						

							Adding a wireless access point
If you expand your wireless network by adding
a wireless access point that uses a different
SSID than your wireless router, use this
procedure to add the wireless access point to
the app’s settings. This allows your
smartphone to connect to the base unit when
your smartphone is connected to the new
access point.
Note:
R The app can store 10 wireless access
points.
R This procedure is not necessary if the
wireless access point uses the same SSID
as your wireless router.
1 Make sure your smartphone is connected
to the new access point.
2 Start the app and open the  [More] screen.
3 Tap [Settings] .
4 Under  [Registration] , tap [Wireless AP]
®  [Add to list] .
5 Select the base unit that you want to
associate with the new access point, and
then tap  [Select].
Deleting a wireless access point
Use this procedure only if you need to delete
unnecessary wireless access points.
Note:
R You cannot delete a wireless access point if
your smartphone is currently connected it.
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3 Under  [Registration] , tap [Wireless AP] .
4 Select the wireless access point that you
want to delete and then tap  [Delete].
Deregistering your
smartphone
Use this procedure to delete your
smartphone’s registration from the desired
base unit.
1 Start the app and open the  [More] screen.
2 Tap [Settings] .
3 Under  [Registration] , tap
[Deregistration] .
4 Tap the base unit that you want to
deregister from, and then tap  [OK] ®
[OK] .
R If your smartphone is not registered to
any other base units, you will be
prompted to register the smartphone
once again. See “Registering your
smartphone to the base unit” on
page 5 to register.
18
Registration Features 
						

							If you experience any trouble
If you experience any trouble with the app’s features, first confirm the following.
R Are your base unit and wireless router turned on and functioning properly?
→ Refer to the operating instructions supplied with your wireless router for troubleshooting information if necessary. Make sure all cables are functioning and firmly connected.
R Have you configured the base unit to connect to your wireless router?
→ Refer to the Smartphone Connect Setup Guide or Operating Instructions supplied with your phone system for information if necessary.
R Is your smartphone’s Wi-Fi feature turned enabled?
→ Refer to the operating instructions supplied with your smartphone for troubleshooting information if necessary.
R Is your smartphone within range of the wireless router that the base unit is connected to?
→ In most cases, your smartphone cannot communicate with your base unit if they are not connected to the same wireless router.
→ Your smartphone cannot communicate with your base unit when you are away from home.
R Is there a problem with the quality of your wireless router’s signals?
→ Refer to “Wireless router signal quality” on page 23.
Error messages
General use
Display messageCause and/or solutionUnable to connect to the
network.
E1-01
E1-02R Your smartphone’s Wi-Fi feature is turned off.
→ Turn it on.
R Your smartphone cannot connect to your wireless router.
→ Make sure your wireless router is turned on and functioning.Not connected
E1-04R Your smartphone cannot connect to the base unit.
→ Make sure the base unit and your wireless router are turned on and functioning.The application could not
start.
E1-05R Another app running on your phone is preventing this app from
starting.
→
iPhone/iPad
Tap the home button two times and force this app to exit.
Quit other apps and then try to start this app again later.
→
Android
Tap  [OK]  to exit this app. Quit other apps and then try to
start this app again later.
The maximum number of
cellular phones is already
registered to the base unit.
E2-01R There are already 4 smartphones registered to the base unit.
→ Use a handset to deregister any unused smartphones from the base unit.The base unit refused this
connection.
E2-02
E2-03R There is a problem with registration information stored in the
base unit.
→ Deregister your smartphone (page 18) and register it again.19
Other Information 
						

							Display messageCause and/or solutionThe base unit didn’t
respond. Please use
another handset to cancel
the registration later.
E2-04R There was a problem when deregistering your smartphone.
→ Use a handset to deregister your smartphone from the base unit.The base unit is not
responding.
E3-01R There is a communication problem.
→ Make sure that the base unit and your wireless router are turned on and functioning, turn your smartphone’s Wi-Fi
feature off and then on again, and then try again.
R The base unit’s IP address setting saved in your smartphone is
incorrect.
→ Confirm the base unit’s IP address, and then edit the base unit information stored in your smartphone (page 17) and
manually change the IP address setting to match the base
unit’s IP address.Base unit is not selected.
E4-01
E4-02R Your smartphone has never connected to a base unit while
connected to this wireless network.
→ Follow the procedure described in “Adding a wireless access point” to add the SSID (wireless network name) to
the list of SSIDs associated with the base unit (page 18).The wireless access point
table is full.
E4-03R The app cannot save any more wireless access point settings.
→ Delete unnecessary wireless access points (page 18) and then register your smartphone to the base unit again.
Copying data to other devices
Display messageCause and/or solutionYou cannot send preset
ringtones.
E5-01R You tried to copy a preset ringtone to a handset.
→ You can only copy ringtones that are saved on your smartphone’s SD card or in its user-accessible internal
memory.You cannot send this
ringtone. Please select an
mp3 file.
E5-02R Your smartphone’s current ringtone is not an MP3 file.
→ Select an MP3 file as your smartphone’s ringtone.The file was not found on
the SD card.
E5-03R The app could not find the current ringtone.
→ Configure your smartphone to use a ringtone that is an MP3 file saved on your smartphone’s SD card or in its
user-accessible internal memory.No response
E5-04R The base unit or handset did not respond.
→ Make sure each device is turned on an functioning.
→ Make sure the DECT handset is within range of the base unit.20
Other Information