Panasonic Kx Prl262 Operating Instructions Manual

							Answering system for
l
andline
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting  “Greeting only ” as the recording
time setting (page 56).
Important:
R Make sure the unit’s date and time setting
is correct (page 15). Memory capacity (including your
g

reeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory is full:
–“Messages full ” is shown briefly on
the handset display.
– The   indicator on the base unit
f

lashes quickly. (If there are new
messages recorded, the indicator
flashes slowly until you have listened to
the new messages.)
– If you use the pre-recorded greeting message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting message, the same message is still
announced to callers even though their
messages are not recorded. Turning the answering
s
 ystem on/off
1 To turn on:
MMENU N (right soft key)  #327
To turn off:
M MENU N (right soft key)  #328 2
MO
FF N
Note:
R When the answering system is turned on,
–  is displayed on the handset.
–  indicator on the base unit lights up.
Greeting message
W
 hen the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message Recording y

our greeting message
1 MMENU N (right soft key)  #302
2 Mb N:  “Yes ” a  M SELECT N
3 After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4 Press  MSTOP N to stop recording.  a
M OFF N Using a pre-recorded greeting
m

essage
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 56) is set to  “Greeting only ”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again. Resetting to a pre-recorded greeting
m

essage
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
For assistance, please visit http://www.panasonic.com/help 51Answering System for Landline
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							1
MMENU N (right soft key)  #304
2 MYES N a  M OFF N Playing back the greeting
m

essage
1 MMENU N (right soft key)  #303
2 To exit, press  MOFF N. Listening to messages
W
 hen new messages have been recorded:
– “New message ” is displayed on the
handset.
–  indicator on the base unit flashes
s

lowly.
1 To listen to new messages:
MMENU N (right soft key)  #323
To listen to all messages:
M MENU N (right soft key)  #324
2 When finished, press  MOFF N.
Note:
R To switch to the receiver, press  M N
.
R Y

ou can also use the  MPLAY N soft key, if
displayed, to play new messages. Using the Smart function key
W

hen  “New message ” is displayed and the  indicator flashes slowly, there are new
m

essages.
Press  M N
 
in step 1 on “Listening to
messages”, page 52.
R “New message ” must be set to “On” in
“Setting the Smart function key”, page 16. Listening to messages from the
m
 essage list
You can select the item to play back.
1 MMENU N (right soft key)  #329
2 Mb N: Select the desired item from the
message list.  a M PLAY N
R You can erase the selected message
as follows: M
M
ENU N a  M b N:  “Erase ” a
M SELECT N a  M b N:  “Yes ” a
M SELECT N
3 When finished, press  MOFF N.
Note:
R If the item has already been heard, “ ” is
d

isplayed.
R “Message ” is displayed in the message list
if the unit cannot receive caller information. Operating the answering system
M
M

ENU N (right soft key)  a   
a  M S
ELECT N Key Operation
M D N 
or  MC N Adjust the receiver/speaker
v
olume (during playback)
1  
or  MF N Repeat message (during
p
layback) *1
2  
or  ME N Skip message (during
p
layback) *2
3 Enter the “S
 ettings” menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
M P
AUSE N
Pause message * 3
9  
or
MSTOP N Stop recording
S
top playback
0 Turn answering system off
*4 *
 4
Erase currently playing
m
essage
*5 Erase all messages
*6 Reset to a pre-recorded
g

reeting message *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played except when playing back from
the message list.
*2 When you play a message from the message list, the unit stops message
playback and the display goes back to the
message list.
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							*3 To resume playback:
Mb N:
 “ Playback ” a  M SELECT N
*4 You can also erase as follows: MPAUSE N a  M b N:  “Erase ” a
M SELECT N a  M b N:  “Yes ” a  M SELECT NCalling back (Caller ID subscribers
o

nly)
n Using a cellular line:
1 Press  MPAUSE N during playback.
2 Mb N:  “Call back (Cell) ” a
M SELECT N
R The unit starts dialing when:
– only 1 cellular phone is paired.
– a specific line is set to make
cellular calls (page 20).
3 Mb N: Select the desired cellular phone.
a  M SELECT N
n Using the landline:
1 Press  MPAUSE N during playback.
2 Mb N:  “Call back ” a  M SELECT NEditing t
he number before calling back
1 Press  MPAUSE N during playback.
2 Mb N:  “Edit ” a  M SELECT N
3 Press  MEDIT N repeatedly until the phone
number is shown in the desired format
(page 45).  a M N
R T

o call back using a cellular line,
continue from step 2, “Making cellular
calls”, page 21. Erasing all messages
1
MM

ENUN (right soft key)  #325
2 Mb N:  “Yes ” a  M SELECT N a  M OFF N Advanced new message
a
 lerting features Audible message alert
T

his feature allows the base unit to beep to
inform you of a new message arrival when new messages are recorded. The base unit
b

eeps 2 times every minute until you listen to
the messages, if the  “Base unit beep ”
setting is turned on. The default setting is
“ Off ”.
1 MMENU N (right soft key)  #339
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N New message alert by a call
T

his feature allows you to receive a
notification by phone when new messages are
recorded. The base unit calls a phone number
you specify. You can then operate the
answering system remotely to listen to the
new message.
To use this feature, you must:
– store a phone number to which the unit makes the call to.
– turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 54).
Important:
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered. Storing a phone number to which the
u

nit makes an alert call
n From the phonebook:
1 MMENU N (right soft key)  #338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Phonebook ” a  M SELECT N
4 Mb N: Select the desired phonebook
entry.  a M SELECT N
5 Mb N: Select the desired phone number.
a  M SAVE N a  M OFF N
n By entering a phone number:
1 MMENU N (right soft key)  #338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Manual ” a  M SELECT N
For assistance, please visit http://www.panasonic.com/help 53Answering System for Landline
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							4
Enter the desired name (16 characters
max.).  a M OK N
5 Enter the desired number (24 digits
max.).  a M OK N a  M SELECT N a
M OFF N Turning on/off the new message alert
s

etting
1 MMENU N (right soft key)  #338
2 Mb N:  “On/Off ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Editing the set phone number
1
MM

ENUN (right soft key)  #338
2 Mb N:  “ Notification to ” a  M SELECT N
3 MMENU N a  M b N:  “Edit ” a  M SELECT N
4 Edit the name if necessary (16 characters
max.).  a M OK N
5 Edit the phone number if necessary (24
digits max.).  a M OK N a  M SELECT N a
M OFF N Erasing the set phone number
1
MM

ENUN (right soft key)  #338
2 Mb N:  “ Notification to ” a  M SELECT N
3 MMENU N a  M b N:  “Erase ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N a  M OFF N
R The new message alert setting is
turned off. Activating/inactivating the remote
a

ccess code to play messages
If you activate this feature, you must enter the
remote access code (page 54) to play the
new message from the new message alert
call. This is so that unauthorized parties
cannot listen to your messages. The default
setting is  “Inactivate ”.
– “Inactivate ”: You can listen to the
message by pressing  4 to play new
messages (without entering the remote
access code). –
“A
ctivate ”: You must enter your remote
access code and then press  4 to play new
message.
1 MMENU N (right soft key)  #338
2 Mb N:  “Remote code ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Listening to messages
A

fter you answer the new message alert, you
can listen to the messages as follows.
n When the remote access code is set to
“Inactivate ”:
Press  4 to play the new message during
the announcement.
n When the remote access code is set to
“Activate ”:
1 Enter the remote access code
(page 54) during the announcement.
2 Press  4 to play the new message.
Note:
R Within 10 seconds after listening to new
messages, you can press  #9 during the
call to turn off the new message alert by a
call feature.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record. Remote operation
U
 sing a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations. Remote access code
A
  3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is  “111 ”.
54 For assistance, please visit http://www.panasonic.com/helpAnswering System for Landline
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							Important:
R
T
o prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENU N (right soft key)  #306
2 Enter the desired 3-digit remote access
code.
3 MSAVE N a  M OFF N Deactivating remote operation
P

ress  * in step 2 on “Remote access code”,
page 54.
R The entered remote access code is deleted. Using the answering system
r
 emotely
1 Dial your landline phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 55).
4 When finished, hang up. Voice guidance
n
W

hen the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1  to perform a specific operation, or press
2  to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press  9. The
voice guidance announces the available
remote commands (page 55).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call. Remote commands
Y

ou can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you. Key Operation
1 Repeat message (during
p

layback) *1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
9 Stop playback *
 2
Start voice guidance *3
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(
 or hang up) *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only Turning on the answering system
r

emotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
RA long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 54).
For assistance, please visit http://www.panasonic.com/help 55Answering System for Landline
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							Answering system settings
Call screening
Handset / Base unit
W hile a caller is leaving a message, you can
listen to the call through the unit’s speaker.
To adjust the speaker volume, press  MD N or
M C N on the handset, or press  Mj N or  Mk N on
the base unit repeatedly.
You can answer the call by pressing  M N
 
on
the handset or  MZ N on the base unit.
Call screening can be set for each unit. The
default setting is  “On ”.
1 For handset setting:  M MENU N (right soft
key)  #310
For base unit setting:  M MENU N (right
soft key)  #*310
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Number of rings before the unit
a
 nswers a call
You can change the number of times the
phone rings  “Ring count ” before the unit
answers calls. You can select 2 to 7 rings, or
“ Toll saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 55), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENU N (right soft key)  #211
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N For voice mail service subscribers
I
 f you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance
c

alls, please note the following:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 51).
R To use this unit’s answering system rather
than the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s  “Ring count ” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
– Change the number of rings of the voice mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company. Caller’s recording time
Y
 ou can change the maximum message
recording time allowed for each caller. The
default setting is  “3 min ”.
1 MMENU N (right soft key)  #305
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Selecting “
G
 reeting only ”
You can select  “Greeting only ” which sets
the unit to announce a greeting message to
callers but not record messages.
Select  “Greeting only ” in step 2 on
“Caller’s recording time”, page 56.
Note:
R When you select  “Greeting only ”:
– If you do not record your own message, the unit will play the pre-recorded
56 For assistance, please visit http://www.panasonic.com/helpAnswering System for Landline
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							greeting-only message asking callers to
c
all again later.
– If you use your own message, record the greeting-only message asking callers to
call again later (page 51).
For assistance, please visit http://www.panasonic.com/help 57Answering System for Landline
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							Voice mail service for
l andline
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
Important:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 51).
For details, see page 56. Storing the voice mail (VM)
a
 ccess number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 58).
1 MMENU N (right soft key)  #331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voice mail access
number and your mailbox password, press
MD N (Pause) to add pauses (page 22)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time. Example:
To erase the voice mail access
n

umber
1 MMENU N (right soft key)  #331
2 Press and hold  MCLEAR N until all digits
are erased.  a M SAVE N a  M OFF N Voice mail (VM) tone detection
Y

our service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press  M N
,
 you have new voice mail
messages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company. Turning VM tone detection on/off
T

he default setting is  “On ”.
1 MMENU N (right soft key)  #332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N Listening to voice mail messages
T

he unit lets you know that you have new
voice mail messages in the following way:
58 For assistance, please visit http://www.panasonic.com/helpUseful Information
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VM access 
numberPauses PasswordPPPP 8888   
						

							–
“Voice mail msg. via phone co. ”
is displayed if message indication service is
available.
1 MMENU N (right soft key)  a   
a
M S

ELECT N
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, press  MOFF N.
Note:
R You can also use the  MACCESS N soft key,
if displayed, to play new voice mail
messages.
R If the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding  # until the handset beeps. Using the Smart function key
W

hen  “Voice mail msg. via phone
co. ” is displayed and the   indicator
f

lashes slowly, there are new voice mail
messages.
Press  M N
 
in step 1 on “Listening to voice
mail messages”, page 58.
R “New VM ” must be set to “On” in “Setting
the Smart function key”, page 16.
R If the voice mail (VM) access number is not
stored, the   indicator does not flash.
R W

hen the unit has new messages, new
voice mail messages, and missed calls, the
unit can be operated to play the new
messages first, play the new voice mail
messages next, and then show the missed
calls.
For assistance, please visit http://www.panasonic.com/help 59Useful Information
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							Error messages
Display message Cause/solution
Ask phone
c ompany for
VM access # R
You have not stored the voice mail access number.
Store the number (page 58).
Base no power
o
 r
No link to base.
Reconnect main
base AC adaptor. R
The handset has lost communication with the base
unit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 42).
Busy RN
o cellular phone is paired to the base unit. Pair a
cellular phone (page 17).
R The called unit is in use.
R Other units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
R When you tried to use the handset as a remote
control when playing music from a Bluetooth device,
another handset user was already performing the
same operation.
Check tel line RT
he supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 10).
R If you do not connect the telephone line cord and use
only cellular lines, set the cellular line only mode
(page 19).
Error!! RR
ecording was too short. Try again.
RSomeone is using a cellular line. Try again later.
R The phonebook copy is incomplete (page 47). The
cellular phone is disconnected from the base unit.
Make sure that other Bluetooth devices are not
connected to the cellular phone, and try again.
R When you tried to play music using a Bluetooth
device, the device was not connected to the base
unit.
Failed RA
lthough the unit tried to connect to the cellular
phone, the connection has been failed.
– Someone is using a cellular line. Try again later.
– Make sure that the cellular phone is notconnected to other Bluetooth devices.
Invalid RT
here is no handset registered to the base unit
matching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 42). 60
For assistance, please visit http://www.panasonic.com/helpUseful Information
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