Panasonic Kx Flb756 Laser Multifunction Fax Machine Users Manual
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71 Operations For fax advantage assistance, call 1-800-435-7329. Copying The unit does not make a copy. You cannot make a copy during programming. Make the copy after programming or stop programming. A black line, a white line or a dirty pattern appears on the copied document. The white plate, scanner glass or lower glass are dirty. Clean them (p. 77–79). The printing quality is poor. Some paper has instructions recommending which side to print on. Try turning the paper over. You may have used paper with a cotton and/or fiber content that is over 20%, such as letterhead or resume paper. The remaining toner is low. Replace the toner cartridge (p. 73). We recommend you replace the drum unit every third time you replace the toner cartridge (p. 73). To check the drum life and quality, please print the printer test list (p. 80). The toner save mode of feature #79 is on (p. 65). When you make a copy from transparencies, be sure to use the scanner glass. Place a blank sheet of paper on top of the transparency, and leave the document cover open during copying (p. 48). Using an answering machine I cannot receive documents automatically. Your greeting message on the answering machine is too long. Shorten the message (to less than 10 seconds). The answering machine rings too many times. Set to 1 or 2 rings. I cannot receive voice messages. Check if the answering machine is turned on and connected to the fax machine properly (p. 44). Set the number of rings on the answering machine to 1 or 2. (continued)I cannot retrieve recorded voice messages on the answering machine from a remote location. You did not program your remote access code into your fax machine correctly. Program the same code that is programmed on the answering machine on the fax machine with feature #12 (p. 62). I pressed the remote access code to access the answering machine remotely, but the line was disconnected. The code may include “#” which is used for certain features provided by telephone companies. Change the code on the answering machine to another code which does not include “#”. Also change the code of the fax machine with feature #12 (p. 62). Callers complain that they cannot send a document. Your answering machine has run out of recording tape. Rewind the tape to record messages. You set the answering machine to only give a greeting message. Multi-Function Station I cannot open a TIFF file. You must change the compression format of the file. Example: To convert an image using Imaging for Windows. 1. Click[Start], point to [Programs]— [Accessories], then click [Imaging]. 2. Open the TIFF file that you cannot open in [Multi-Function Viewer]. 3. Select [Properties]from the [Page] menu. — The [Page Properties] dialog box will appear. 4. Click the [Compression]tab, then select [CCITT Group 3 (1d) Modified Huffman] from the drop-down list. 5. Click[OK]. — The compression format of the file is now changed. [Launcher] disappears. Look in the tool bar. If you do not find the [Launcher]icon, it is closed. If you do find the icon, it is just minimized. Click the icon in the tool bar. ABC OriginalCopy (continued) KX-FLB756 (066-072) 03.4.14 9:17 PM Page 71
72 Operations For fax advantage assistance, call 1-800-435-7329. Multi-Function Station (cont.) I cannot recognize the last part of an entry in the list of the [One Touch], [Directory], [Journal] or [Caller ID]. Put the cursor on the line between the buttons. The cursor changes shape and you can expand the area by dragging or double-clicking. When I exit Multi-Function Station, the [Multi-Function Viewer] window does not close. The[Multi-Function Viewer]window can be operated separately. Click the [X] button to close the window. I cannot scan. When scanning at a high resolution, a large amount of available memory is required. If your PC warns of insufficient memory, close all other applications and try again. The fax machine is in use. Try later on. There is not enough space on the hard disk. Delete unnecessary files and try again. Restart the PC, and try again. Check the connection of the PC and the fax machine (p. 50). You attempted to scan a document longer than the paper size which you set in the [Panasonic FLM551/FLB751 Series] dialog box. Change the setting or divide the document into the appropriate paper size, and try again. The document does not feed into the fax machine. Remove the document and reinsert it. Even after clicking [Cancel], scanning continues. Please wait. It may take a while for the cancel request to be accepted. Multi-Function Station does not work properly. Click the [X]button to exit Multi-Function Station, and restart. If Multi-Function Station still does not close, restart the PC. If you connect the USB cable to USB hub, connect it to the USB port of your computer directly. Confirm the BIOS setting of your computer. For parallel connection, select ECP, Bi-directional or an equivalent parallel port mode. For USB connection, select USB port mode. Please refer to your PC operating instructions or consult the manufacturer. If you have any other multifunction software installed on your computer, uninstall them. I want to replace the parallel cable with a USB cable and vice versa. You must change the printer properties. 1. Replace the cables. 2. Set the connection type (parallel or USB) by using the fax machine according to the cable type you use (feature #15 on page 62). 3. Click [Start], point to [Settings], then click [Printers]. 4. Right-click [Panasonic FLM551/ FLB751 Series]and click [Properties]. — The [Panasonic FLM551/FLB751 Series Properties]dialog box will appear. 5. Click the [Details](Windows 98/Me) / [Ports](Windows 2000/XP) tab, select the connection type, then click [OK]. — If Multi-Function Station does not work correctly, uninstall the software, then re-install it. (continued) If a power failure occurs! The unit will not function. The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. Fax transmission and reception will be interrupted. If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report will be printed out stating which contents in the memory have been erased. KX-FLB756 (066-072) 03.4.14 9:17 PM Page 72
73 Replacement For fax advantage assistance, call 1-800-435-7329. When the display shows the following, replace the toner cartridge. Display: or We recommend you replace the drum unit every third time you replace the toner cartridge. To check the drum life and quality, please print the printer test list (p. 80). To ensure that the unit operates properly, we recommend the use ofPanasonic toner cartridge (Model No. KX-FA76) and drum unit (Model No. KX-FA77D). See page 8 for accessory information. We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic toner cartridge and drum unit. Caution: The drum unit contains a photosensitive drum. Exposing it to light may damage the drum. Once you have opened the protection bag: — Do not expose the drum unit to light for more than 5 minutes. — Do not touch or scratch the green drum surface. — Do not place the drum unit near dust or dirt, or in a high humidity area. — Do not expose the drum unit to direct sunlight. Do not unplug the fax machine to prevent loss of fax documents in memory. Do not leave the toner cartridge out of the protection bag for a long time. It will decrease the toner life. Do not pour any toner into the toner cartridge.TONER EMPTY TONER LOW Replacing the toner cartridge and the drum unit! Printer cover Printer cover open button 3 Press down the printer cover open button then open the printer cover. 4 Tap on the used toner cartridge several times to allow the remaining toner to fall into the drum unit. Remove the drum and toner unit by holding the two tabs. If you replace the toner cartridge and the drum unit at the same time, skip to step 7. Drum and toner unit 2 Remove the new toner cartridge from the protection bag. Peel off the seal from the toner cartridge. New toner cartridge Seal 1 Before opening the protection bag of the new toner cartridge, shake it vertically at least 5 times. (continued) KX-FLB756 (073-079) 03.4.21 6:45 PM Page 73
74 Replacement For fax advantage assistance, call 1-800-435-7329. 7 If you replace the drum unit at the same time, remove the new drum unit from the protection bag. Remove the protection bar from the drum unit. With “Panasonic” face up on the toner cartridge, match the red arrows on the cartridge and the drum unit. Used toner cartridge12 Drum unit Green drum surface 6 Pull up the right edge of the used toner cartridge ( #). Remove the cartridge from the drum unit ( $). The toner may stick to the cartridge and the drum unit. Be careful when handling. See page 5 for details. Do not drop the toner on the green drum surface. Put the used toner cartridge into the protection bag. 8 Slide the tab on the toner cartridge into the slot of the drum unit.Tab Slot 9a Firmly press down on the right side of the toner cartridge to snap into position and... 9b turn the two levers on the toner cartridge with firm pressure. Levers Protection bar New drum unit New toner cartridge Drum unit Hold here. Red arrows 5 Turn the two levers on the used toner cartridge firmly. Levers Used toner cartridge Levers KX-FLB756 (073-079) 03.4.21 6:45 PM Page 74
75 Replacement / Jams For fax advantage assistance, call 1-800-435-7329. Recording paper jam! 1 Press down the printer cover open button then open the printer cover. The display will show the following. Display:PAPER JAMMED Printer cover Printer cover open button When the recording paper has jammed in the unit 11 Install the drum and toner unit by holding the tabs. Drum and toner unit 12 Close the printer cover by pushing down on both sides until locked. Waste disposal method Waste material may be dumped or incinerated under conditions which meet all country and local environmental regulations.Printer cover Lower glass Caution: Do not touch the bottom of this cover when cleaning the lower glass. It is very hot. If the lower glass is dirty, clean it with a soft and dry cloth. 10 The toner cartridge is installed when the triangles match. Triangles (continued) KX-FLB756 (073-079) 03.4.21 6:45 PM Page 75
76 Jams For fax advantage assistance, call 1-800-435-7329. When the recording paper has jammed near the recording paper exit (Fuser unit): Remove the recording paper (#), then remove the drum and toner unit to allow the jammed paper to pull free from the rear cabinet ($). Remove the jammed paper from the fuser unit by pulling it upwards carefully. Drum and toner unit # $ Jammed paper Caution: Do not touch the bottom of this cover. It is very hot. The display will show the following. Display: Remove the recording paper. Straighten and reinsert it into the recording paper entrance.FAILED PICK UPRecording paper entrance When the recording paper is not fed into the unit properly 3 Close the printer cover by pushing down on both sides until locked (#). Straighten and reinsert the recording paper into the recording paper entrance ($). Printer cover # Recording paper entrance $ 2 When the recording paper has jammed near the drum and toner unit: Remove the jammed paper carefully by pulling it toward you. Jammed paper KX-FLB756 (073-079) 03.4.21 6:45 PM Page 76
77 Jams / Cleaning For fax advantage assistance, call 1-800-435-7329. Document jams - sending! 1 Lift, and hold open the ADF cover. Do not pull out the jammed document forcibly before lifting the ADF cover. 2 Remove the jammed document carefully. If you cannot remove the jammed document, open the document cover, remove the document, then close the document cover. Jammed document ADF cover 3 Close the ADF cover. White plate and glasses! If a black line, a white line or a dirty pattern appears on your recording paper, on your original, or on the fax document received by the other party, clean the white plate, scanner glass and lower glass. White plateDocument cover Scanner glass 1 Open the document cover. 2 Clean the white plate and scanner glass with a soft and dry cloth. White plate and scanner glass 3 Close the document cover. Jammed document Document cover ADF cover KX-FLB756 (073-079) 03.4.21 6:45 PM Page 77
78 Cleaning For fax advantage assistance, call 1-800-435-7329. 1 Disconnect the power cord and the telephone line cord. 2 Press down the printer cover open button then open the printer cover. 3 Remove the drum and toner unit by holding the two tabs. 4 Clean the lower glass with a soft and dry cloth. Printer cover Printer cover open button Caution: Be careful when handling the drum and toner unit. See the caution for the drum unit on page 73 for details. Do not use paper products, such as paper towels or tissues, to clean the inside of the unit. The area near the lower glass is hot. We recommend to clean the lower glass after the unit cools. 5 Reinstall the drum and toner unit by holding the tabs. Drum and toner unit Lower glass Power cordTelephone line cord Drum and toner unit Lower glass Caution: Do not touch the bottom of this cover when cleaning the lower glass. It is very hot. KX-FLB756 (073-079) 03.4.21 6:45 PM Page 78
79 Cleaning For fax advantage assistance, call 1-800-435-7329. 6 Close the printer cover by pushing down on both sides until locked. 7 Reconnect the power cord and the telephone line cord. Printer cover Power cord Telephone line cord ADF cover ADF cover 3 Close the ADF cover. 2 Clean the document feeder rollers with a soft and dry cloth. Document feeder rollers 1 Lift, and hold open the ADF cover. Document feeder rollers! If misfeeding of your original occurs frequently, clean the document feeder rollers. KX-FLB756 (073-079) 03.4.14 9:18 PM Page 79
80 Printed Reports Reference lists and reports! STOP SET MENU 1 Press prepeatedly until the following is displayed. Display: 2 Press (or )until the desired item is displayed. 3 Press wto start printing. To stop printing, press {. After printing, the printed item will be displayed. 4 Press p.PRINTING CALLER ID LIST PRESS SET PRINTER TEST PRESS SET BROADCAST LIST PRESS SET JOURNAL REPORT PRESS SET TEL NO. LIST PRESS SET SETUP LIST PRESS SET PRINT REPORT PRESS NAVI.[ IH] You can print out the following lists and reports for your reference. Setup list:provides you with the current settings of the basic and advanced programming features (p. 61–65). Telephone number list:provides you with names and telephone numbers which are stored in one-touch dial and navigator directory. Journal report:keeps records of fax transmission and reception. This report will be printed automatically after every 30 fax communications (feature #22 on page 63). Broadcast programming list:provides you with entries which are stored in the broadcast feature (p. 36). Printer test list:allows you to check the print quality of your unit. If the test print has a dirty pattern, or blurred points or lines, clean the lower glass (p. 78). If printing quality is still poor, replace the toner cartridge and drum unit. Caller ID list:keeps records of the last 30 callers after subscribing to a Caller ID service. This report will be printed automatically after every 30 callers (feature #26 on page 64). KX-FLB756 (080-085) 03.4.14 9:19 PM Page 80