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Panasonic Home Photo Printer KX PX2M Operating Manual

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Page 61

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Follow the procedures described below. If you are not able to solve the problem, contact your 
dealer.
 Power source
Problem Cause and Remedy Page
The power is not on.•  Are the power cord and AC adaptor connected 
correctly?
⇒ Connect the power cord and AC adaptor correctly.  18
The power is not off.•  Press the POWER button for approximately 1 second.
•  When the printer is in sleep mode or when the screen 
saver is displayed on the LCD monitor, the power is not 
turned off, even if the POWER...

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 Printing Printer PrinterCamera PC
Printer
Problem Cause and Remedy Page
The ink cassette 
cannot be inserted.•  When attaching the ink cassette, if it does not catch in 
place when inserted, manually rotate the ink sheet reel 
slightly as described below and try again.
 Make sure that the side of 
the ink cassette with an arrow 
symbol is facing upward.
 Rotate the reel on this side 
approximately 90 degrees in 
the direction of the arrow and 
allow the ink sheet to slacken 
slightly. Ink sheet...

Page 63

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Problem Cause and Remedy Page
Not able to proceed 
the print operation.•  If you set the number of copies for individual images 
beforehand, you cannot proceed printing all images, 
printing an index, printing using DPOF settings, creating 
calendars, composite printing or printing with effects.
⇒Cancel the number of copies you have set for all 
images.—
• Unsatisfactory 
print quality
• Horizontal lines 
appear across the 
printed image.•  Are you using different paper than that which is...

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3 Cleaning thermal heads
If photo images are marred by 
horizontal lines and you are not able 
to print high-quality photo images, 
use a commercially available cotton 
swab, approximately 15 cm (6″) in 
length, to clean the full length of the 
thermal heads in the ink cassette 
slot.
• Do not clean the thermal heads 
immediately after printing.
•  Disconnect the power cord and 
remove the ink cassette before 
cleaning the thermal heads.
•  Do not insert your fingers in the 
ink cassette slot while...

Page 65

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Problem Cause and Remedy Page
•  Printer does not 
operate when the 
button is pressed.
•  The menu is not 
displayed even 
when the MENU 
button is pressed.•  Has the printer unit become hot?
⇒ If the inside of the unit becomes hot, buttons may 
stop functioning and the printer may stop midway 
through printing. If this happens, the PRINT lamp will 
light. This is not a malfunction. Please wait for the 
temperature to go down.9
60
No image is 
displayed.•  Have you inserted the memory card...

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 Printing PC
Printer
Problem Cause and Remedy Page
•  Don’t know how to 
stop the printing 
process when 
printing from a 
computer.
• Printing has 
started after 
starting the 
computer.•  Click [Cancel Printing] on the status monitor.
• Select [Start] → [Printers and Faxes] (or [Start] → 
[Settings] → [Printers]) and then double-click the icon 
for this printer. Then select [Printer] → [Cancel All 
Documents] (or [Purge Print Documents]).56
—
• Cannot start 
printing from the 
computer.
•  ERROR...

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Message Display
  Paper cassette and ink cassette related messages
• LED indicators
POWER lamp ERROR lamp ACCESS lamp PRINT lamp
 Lit (Green) Lit (Red)1
1  Sometimes the PRINT lamp blinks or lights up during printing.
• Messages
Message Remedy Page
Load a new ink cassette.
(U02/U03/U04)•  Replace with a new ink cassette as ink has run out. 16
Load the ink cassette.
(U10/U12/U13/U14/U1A/
U1B/U1C/U43/U44/U45)•  Insert the ink cassette.
•  Insert the ink cassette of correct size.16
12
Load paper....

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 Internal error
• LED indicators
POWER lamp ERROR lamp ACCESS lamp PRINT lamp
 Blink (Green) Blink (Red)
• Messages
Message Remedy Page
An error has occurred. 
Unplug/replug the power 
cord, then repower the 
unit. (Fxx
2)•  An internal hardware error has occurred. Unplug the 
AC adaptor from the power supply once, reconnect, 
and turn the unit on again. If the error has not 
cleared, please consult your dealer.—
2  Numbers and/or letters will appear in place of xx.
 Others
• LED indicators: No...

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Maintenance
• When the feed roller and/or paper support lever are dirtyClear prints may become impossible if the feed roller or paper support lever become dirty.
Wipe clean with a damp cloth that has been wrung thoroughly.
• Wiping the printer surfaceTo clean the printer surface, wipe up any dust with a soft dry cloth. If the printer is particularly 
dirty, soak the cloth in kitchen detergent (neutral) diluted with water and wring the cloth out 
thoroughly. Then wipe off the dust with the cloth...

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Specifications
Power SourceAC adaptor
Input voltage: 100 V to 240 V AC ±10 % 50/60 Hz
Rated output: 24 V DC, 1.8 A
Power 
ConsumptionDuring printing: Approx. 66 W
When the power lamp is on: Approx. 4 W
When the power lamp is off: 1 W or less
Printing SystemDye-Sublimation Thermal Transfer
Printing Speed
1Postcard size:  Approx. 65 sec./sheet
Wide size:  Approx. 75 sec./sheet
Ink SheetCassette System (exclusive)
(yellow, magenta, cyan and overcoat)
Printing PaperPostcard size:  101 mm x 180 mm (3.98″ x...
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