Panasonic Home Photo Printer KX PX10 Operating Manual

91
Others
If a Paper Jam Occurs
The error message “Paper is jammed.” is displayed on the TV screen or status monitor of the 
computer screen.
1
Turn off the printer’s power once 
and turn it back on again with 
both the paper cassette and ink 
cassette still inserted.
•  Jammed paper will be ejected from the 
front panel 
 or the rear panel . (Paper 
may be ejected from both the front panel 
 and the rear panel .)
Opening for removing paper jams Front panel 
Rear panel 
2
Remove the paper from the front...

92
If a Paper Jam Occurs (continued)
Important
If the paper has stopped moving and no error message appears, wait for a while, leaving the 
paper as it is.
Note
When printing from a computer, printing sometimes continues after jammed paper is removed.
  If paper is not ejected
1
Turn off the power and 
remove the paper cassette.
Paper jam removal lever
2
Remove the paper from either 
the front panel 
 or the rear 
panel
 while pressing down 
on the paper jam removal 
lever. 

93
Others
LED Indicators
The operational and error status of the printer is displayed using a combination of lit and 
blinking LED indicators. Messages can be displayed on TV screen and the status monitor of 
the computer screen (
 p. 100).
  When operations are normal
Status POWER lamp ERROR lamp ACCESS lamp PRINT lamp
Power is off 
(Standby mode)
Lit (Red)
Power is on
Lit (Green)
Loading image
Lit (Green)
Lit/Blink (Green)
Printing
Lit (Green)
Blink (Green)
Waiting to 
print
1(when
temperature is too...

94
Follow the procedures described below. If you are not able to solve the problem, contact your 
dealer.
 Power source
Problem Cause and Remedy Page
The power is not on.•  Are the power cord and AC adaptor connected 
correctly?
Ÿ Connect the power cord and AC adaptor correctly.  15
  Printing (with TV, digital camera or computer)
Problem Cause and Remedy Page
The ink cassette 
cannot be inserted.•  When attaching the ink cassette, if it does not catch in 
place when inserted, manually rotate the ink...

95
Others
Problem Cause and Remedy Page
Printing time is 
unusually long.•  Printing will require additional time when printing more 
than 2 sheets in succession or when the printer’s 
internal temperature is excessively high.10
There is a noise 
during printing.•  The printer makes noise when the ink and paper are 
being fed out during printing. This is normal.—
The printer printed 
a different number 
of copies than 
selected.•  When printing using DPOF settings, only the number of 
copies set by DPOF...

96
Troubleshooting (continued)
Problem Cause and Remedy Page
Part of the printed 
image is cut off.•  Have you used application software to enlarge the 
image beyond the printing range of this printer?
Ÿ Reduce the image size so that it fits within the 
printer’s printing range.
•  Is [Borders] of the digital camera or printer driver
3 set 
to [Off]?
Ÿ Select [On] under [Borders]. —
—
There is an 
unexpected margin 
on the printed 
images.•  Is [Borders] of the digital camera or printer driver
3 set 
to...

97
Others
  Printing (with TV)
Problem Cause and Remedy Page
•  Printer does not 
operate when the 
button is pressed.
•  The menu is not 
displayed even 
when the MENU 
button is pressed.•  Has the printer unit become hot?
Ÿ If the inside of the unit becomes hot, buttons may 
stop functioning and the printer may stop midway 
through printing. If this happens, the PRINT lamp will 
light. This is not a malfunction. Please wait for the 
temperature to go down.10
93
No image is 
displayed.•  Have you...

98
Problem Cause and Remedy Page
It takes considerable 
time for the image to 
be displayed.•  It may take some time until the image is displayed, 
depending on the image format or size of the image. 
This is not a malfunction.—
It takes considerable 
time for the initial 
screen to be 
displayed.•  Do you have many images stored on the memory card?
Ÿ It may take some time until the image is displayed. 
This is not a malfunction.—
The image is 
distorted.•  Is the printer located close to any devices...

99
Others
Problem Cause and Remedy Page
The printed image 
has poor tone 
balance.•  You can adjust the image quality on the [Image 
Adjustment] tab of the printer driver
4.—
•  The printed image 
is too bright.
•  There is too much 
image noise in the 
dark areas of the 
printed image.•  Changing [Auto Mode] setting to [Off] on the [Image 
Adjustment] tab of the printer driver
4 may improve 
these problems.—
A message 
indicating “The 
USB port cannot be 
located” is displayed 
on the computer.•  Have...

100
Message Display
  Paper cassette and ink cassette related messages
• LED indicators
POWER lamp ERROR lamp ACCESS lamp PRINT lamp
 Lit (Green) Lit (Red)1
1  Sometimes the PRINT lamp blinks or lights up during printing.
• Messages
Message Remedy Page
Load a new ink cassette.
(U02/U03/U04)•  Replace with a new ink cassette as ink has run out. 22
Load the ink cassette.
(U10/U12/U13/U14/U1A/
U1B/U1C)•  Insert the ink cassette. 22
Load paper.
(UA0/UA1/UA2)•  Load paper into the paper cassette. 20
Load the...