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Panasonic Home Network System Indoor Camera Kx Hnc200 Installation Guide

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    							Installation Guide
    Home Network System
    Indoor Camera
    Model No.    KX-HNC200 KX-HNC210Thank you for purchasing a Panasonic product.
    This document explains how to install the indoor camera properly.
    For details about how to use the system, refer to the User’s Guide (page  13).Please read this document before using the unit and save it for future reference.
    For assistance, please contact us at 1-800-272-7033 or visit our Web site: 
    http://shop.panasonic.com/support
     for customers in the U.S.A.Please register your product: http://shop.panasonic.com/support
    Printed in ChinaHNC200_(en_en)_1005_ver.210.pdf   12015/10/06   13:23:03   
    						
    							Introduction
    Accessory information 
    ..................................3
    Important Information
    About this system .........................................4
    For your safety .............................................4
    Important safety instructions ........................5
    For best performance ...................................5
    Other information .........................................6
    Setup
    Part names and functions  ............................7
    LED indicator ................................................ 7
    Setup overview ............................................. 7
    Registering the camera  ................................
    7
    Information about sensor features  ...............8
    Information about night vision mode  ............9
    Confirming the usage area  ...........................9
    Connections  ............................................... 10
    Wall mounting  ............................................ 11
    Appendix
    Testing the motion detection range  ............12
    Features available when using the [Home
    Network] app .............................................. 12
    Accessing the User’s Guide ....................... 13
    Specifications  ............................................. 13
    FCC and other information  .........................14
    Customer services  ..................................... 15
    Limited Warranty (ONLY FOR U.S.A.) ....... 16
    2 Table of Contents
    HNC200_(en_en)_1005_ver.210.pdf   22015/10/06   13:23:03 
    						
    							Accessory information
    Supplied accessories
    No. Accessory item/Part number Quantity
    A AC adaptor/PNLV2360Z 1A
    Other information
    R
    De s
    ign and specifications are subject to change without notice.
    R The illustrations in these instructions may vary slightly from the actual product. Trademarks
    R
    mic
    
    roSDHC is a trademark of SD-3C, LLC.
    R iPhone and iPad are registered trademarks of Apple Inc.
    R Android is a trademark of Google Inc.
    R Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of
    Microsoft Corporation in the United States and/or other countries.
    R All other trademarks identified herein are the property of their respective owners. Notice
    R
    The
    
     hub supports microSD and microSDHC memory cards. In this document, the term
    “microSD card” is used as a generic term for any of the supported cards.
    For assistance, please visit http://shop.panasonic.com/support 3 Introduction
    HNC200_(en_en)_1005_ver.210.pdf   32015/10/06   13:23:03  
    						
    							About this system
    R
    Thi
    s system is an auxiliary system; it is not
    designed to provide complete protection
    from property loss. Panasonic will not be
    held responsible in the event that property
    loss occurs while this system is in operation.
    R This product should not be used as
    substitute for a medical or caregiver’s
    supervision. It is the caregiver’s
    responsibility to stay close enough to
    handle any eventuality.
    R The system’s wireless features are subject
    to interference, therefore functionality in all
    situations cannot be guaranteed.
    Panasonic will not be held responsible for
    injury or damage to property that occurs in
    the event of wireless communication error
    or failure. For your safety
    To
     
    
    prevent severe injury and loss of life/
    property, read this section carefully before
    using the product to ensure proper and safe
    operation of your product. WARNING
    Power connection
    R
    Use
    
     only the power source marked on the
    product.
    R Do not overload power outlets and
    extension cords. This can result in the risk
    of fire or electric shock.
    R Completely insert the AC adaptor/power
    plug into the power outlet. Failure to do so
    may cause electric shock and/or excessive
    heat resulting in a fire.
    R Regularly remove any dust, etc. from the
    AC adaptor/power plug by pulling it from
    the power outlet, then wiping with a dry
    cloth. Accumulated dust may cause an
    insulation defect from moisture, etc.
    resulting in a fire.
    R Unplug the product from power outlets if it
    emits smoke, an abnormal smell, or makes
    an unusual noise. These conditions can cause fire or electric shock. Confirm that
    sm
    o
    
    ke has stopped emitting and contact us
    at http://shop.panasonic.com/support
    R Unplug from power outlets and never touch
    the inside of the product if its casing has
    been broken open. Danger of electric shock
    exists.
    R Never touch the plug with wet hands.
    Danger of electric shock exists.
    R Do not connect non-specified devices. Installation
    R
    To
     
    
    prevent the risk of fire or electrical
    shock, do not expose the product to rain or
    any type of moisture.
    R Do not place or use this product near
    automatically controlled devices such as
    automatic doors and fire alarms. Radio
    waves emitted from this product may cause
    such devices to malfunction resulting in an
    accident.
    R Do not allow the AC adaptor to be
    excessively pulled, bent or placed under
    heavy objects.
    R Keep small parts, such as microSD cards
    and screws, out of the reach of children.
    There is a risk of swallowing. In the event
    they are swallowed, seek medical advice
    immediately. Operating safeguards
    R
    Un p
    
    lug the product from power outlets
    before cleaning. Do not use liquid or
    aerosol cleaners.
    R Do not disassemble the product.
    R Never put metal objects inside the product.
    If metal objects enter the product, turn off
    the circuit breaker and contact an
    authorized service center. Medical
    R
    Co n
    
    sult the manufacturer of any personal
    medical devices, such as pacemakers or
    hearing aids, to determine if they are
    adequately shielded from external RF
    (radio frequency) energy. DECT features
    operate between 1.92 GHz and 1.93 GHz
    with a peak transmission power of 115 mW.
    R Do not use the product in health care
    facilities if any regulations posted in the
    4 For assistance, please visit http://shop.panasonic.com/supportImportant Information
    HNC200_(en_en)_1005_ver.210.pdf   42015/10/06   13:23:03  
    						
    							area instruct you not to do so. Hospitals or
    he
    a
    lth care facilities may be using
    equipment that could be sensitive to
    external RF energy. CAUTION
    Installation and location
    R
    Ne v
    
    er install wiring during a lightning storm.
    R The AC adaptor is used as the main
    disconnect device. Ensure that the AC
    outlet is installed near the product and is
    easily accessible.
    R To avoid the risk of strangulation, keep the
    product and the AC adaptor cord at least
    1 m (3 feet) from a child’s crib and out of
    the reach of small children.
    R Mount the product on the stable location
    where the camera can be adequately
    supported when installing.
    R Do not mount the product on soft material.
    It may fall down, break or cause injury.
    R Do not mount the product on the following
    materials: gypsum board, ALC (autoclaved
    lightweight cellular concrete), concrete
    block, plywood less than 25 mm (1 inch)
    thick, and etc. Preventing accidents and injuries
    R
    Do  
    
    not put your ear(s) near the speaker, as
    loud sounds emitted from the speaker may
    cause hearing impairment. Important safety
    in
    s
    
    tructions
    When using your product, basic safety
    precautions should always be followed to
    reduce the risk of fire, electric shock, and
    injury to persons, including the following:
    1. Do not use this product near water for example, near a bathtub, washbowl,
    kitchen sink, or laundry tub, in a wet
    basement or near a swimming pool.
    2. Use only the power cord indicated in this document.
    SAVE THESE INSTRUCTIONS For best performance
    Hub location/avoiding noise
    Th
    e
    
     hub and other compatible Panasonic
    devices use radio waves to communicate with
    each other.
    R For maximum coverage and noise-free
    communications, place your hub:
    – at a convenient, high, and central
    location with no obstructions between
    the product and hub in an indoor
    environment.
    – away from electronic appliances such as TVs, radios, personal computers,
    wireless devices, or other phones.
    – facing away from radio frequency transmitters, such as external antennas
    of mobile phone cell stations. (Avoid
    putting the hub on a bay window or near
    a window.)
    R If the reception for a hub location is not
    satisfactory, move the hub to another
    location for better reception. Environment
    R
    K
    ee
    
    p the product away from electrical noise
    generating devices, such as fluorescent
    lamps and motors.
    R The product should be kept free from
    excessive smoke, dust, high temperature,
    and vibration.
    R Do not expose this product to direct
    sunlight or other forms of powerful light
    such as halogen lights for long periods of
    time. (This may damage the image sensor.)
    R Do not place heavy objects on top of the
    product.
    R When you leave the product unused for a
    long period of time, unplug the product from
    the power outlet.
    R The product should be kept away from heat
    sources such as heaters, kitchen stoves,
    etc. It should not be placed in rooms where
    the temperature is less than 0 °C (32 °F) or
    greater than 40 °C (104 °F). Damp
    basements should also be avoided.
    R Operating the product near electrical
    appliances may cause interference. Move
    away from the electrical appliances.
    For assistance, please visit http://shop.panasonic.com/support 5Important Information
    HNC200_(en_en)_1005_ver.210.pdf   52015/10/06   13:23:03  
    						
    							Other information
    Routine care
    R
    Wip
    e the outer surface of the product with a
    soft moist cloth.
    R Do not use benzine, thinner, or any
    abrasive powder. Camera image quality
    R
    C
    am
    
    era images may have the following
    characteristics.
    – Colors in images may differ from the actual colors.
    – When there is light behind the subject (i.e., backlighting), faces may appear
    dark.
    – Image quality may be reduced in dark locations.
    – Images may appear hazy when there are outdoor lights in use.
    When the subject is lit by sunlight or
    ha l
    
    ogen lights, black areas of the image
    may appear purplish. This is not a
    malfunction. Protecting your recordings
    R
    Do  
    
    not remove the microSD card or
    disconnect the hub’s AC adaptor while
    reading or writing data to the microSD card.
    Data on the card could become corrupted.
    R If a microSD card malfunctions or is
    exposed to electromagnetic waves or static
    electricity, data on the card could become
    corrupted or erased. Therefore we
    recommend backing up important data to a
    computer or other device. Notice:
    6
    For assistance, please visit http://shop.panasonic.com/supportImportant Information
    HNC200_(en_en)_1005_ver.210.pdf   62015/10/06   13:23:03  
    						
    							Part names and functions
    Lens unit
    Microphone
    Stand
    LED indicator
    Hole
    Yo
    u
     can prevent the camera from falling
    by passing a string through the hole in the
    stand. Temperature sensor
    Speaker
    M N
    Use
    
    d when registering the camera to the
    hub. DC jack
    LED indicator
    Yo
    u
    
     can use the LED indicator to confirm the
    camera’s status. Indicator Status
    Off No power, or LED
    ind
    
    icator is turned
    off *1
    Green, lit Normal operation*1
    G r
    
    een, blinking
    sl o
    
    wly Registration mode
    Red Motion detected
    Red, blinking slowly Live images are bei
    
    ng viewed or
    recorded Indicator Status
    Red, blinking Camera is out of ran
    
    ge of the hub, or
    device malfunction
    Amber, blinking
    sl o
    
    wly Camera is not
    reg
    istered to a hub *1 You can configure the camera so that its
    LED
    
     indicator does not light during
    normal operation. For more information,
    refer to the User’s Guide (page 13). Setup overview
    1
    Ini
    
    tial setup
    Make sure you can access the system
    using your mobile device. For details,
    refer to the System Setup Guide included
    with your hub.
    2 Registration
    Required only if the camera was
    purchased separately (i.e., not as part of
    a bundle).
    3 Confirm the usage area
    Read the information in this document to
    confirm that the desired usage area is
    suitable to proper operation.
    4 Connection
    Place the camera in the desired location
    and connect it to the power outlet. Registering the camera
    This procedure is not required for devices
    th a
    
    t were included as part of a bundle. Before you can use the camera, it must be
    r
    e g
    
    istered to the hub.
    If the camera is not registered to a hub, the
    camera’s LED indicator blinks slowly in amber.
    You can register each device by using the
    registration buttons or the  [Home Network]
    app.
    For assistance, please visit http://shop.panasonic.com/support 7 Setup
    HNC200_(en_en)_1005_ver.210.pdf   72015/10/06   13:23:03A
    I
    H
    CEDGFB            
    						
    							Note:
    R
    Bef
    ore registering the camera, make sure
    the AC adaptors of the hub and camera are
    connected and each device is powered. Using registration buttons
    1
    Hub
    
    :
    Press and hold  M  CAMERA
    N u n
     til the
    LED indicator blinks slowly in green.
    2 Camera:
    Press and hold  M N
     until the LED
    i n
    
    dicator blinks slowly in green (page 7).
    R When registration is complete, the hub
    sounds one long beep.
    Note:
    R To cancel without registering the camera,
    press  M N
     on the hub and on the camera
    a g
    
    ain.
    R If registration fails, the hub sounds several
    short beeps. Using the app
    Wh
    e
    
    n you register the camera by using the
    [Home Network]  app, you can assign a name
    to your devices and group them by location.
    For more information, refer to the User’s
    Guide (page 13). Information about sensor
    fea
    
    tures
    The camera has 3 sensor features: a visual
    sensor used for motion detection, a
    temperature sensor, and a sound sensor.
    Please read the following information about
    each sensor before deciding where to install
    the camera.
    Note:
    R The camera’s sensor features are not
    designed to be used in situations that
    require high reliability. We do not
    recommend use of the sensor features in
    these situations.
    R Panasonic takes no responsibility for any
    injury or damage caused by the use of the
    camera’s sensor features. Using visible light to detect
    mot
    
    ion
    The camera can detect motion by recognizing
    changes in the brightness of areas that are
    visible to the camera.  Vertical detection range: approx. 50°
     Distance of detectable motion: up to 5 m
    (16
     .4 feet) when motion sensitivity is set to the
    highest setting using the  [Home Network]
    app.
    Note:
    R Movement may be incorrectly detected
    when the moving object and the
    background have similar colors.
    R Movement may be incorrectly detected
    when there are sudden changes to the
    overall brightness level, such as when
    lights are turned on.
    R Detection becomes difficult when the image
    is dark.
    R You can adjust the sensitivity of the
    camera’s motion detection feature, and
    select which areas of the camera image are
    monitored for motion detection. For more
    information, refer to the User’s Guide
    (page 13).
    8 For assistance, please visit http://shop.panasonic.com/supportSetup
    HNC200_(en_en)_1005_ver.210.pdf   82015/10/06   13:23:03   1
    2 1 2  
    						
    							Direction of motion
    It
     
    is easier to detect objects that move
    sideways in front of the camera, and more
    difficult to detect objects that move directly
    toward the front of the camera. It is difficult to detect movement directly
    to
    w
    
    ards the front of the camera. It is easy to detect movement sideways in
    fr
    o
    
    nt of the camera. Detection range
    Horizontal detection range: approx. 70°
    Camera
    Temperature sensor
    Th
    e
    
     sensor is triggered when the set
    temperature range is exceeded.
    Note:
    R The temperature sensor may not detect
    temperature accurately if the camera is
    exposed to warm or cool breezes from
    heating/cooling systems.
    R You can adjust the temperature setting of
    the temperature sensor. For more
    information, refer to the User’s Guide
    (page 13). Sound sensor
    The
    
     sensor is triggered when the set sound
    level is exceeded.
    Note:
    R The sound sensor does not function while
    the camera’s lullaby feature is playing a
    lullaby.
    R The sound sensor may not function as
    desired when the camera is placed in noisy
    environments.
    R You can adjust the sound level setting of
    the sound sensor. For more information,
    refer to the User’s Guide (page 13). Information about night
    vi
    s
    
    ion mode
    The camera features an array of infrared
    LEDs that light automatically in low-light
    conditions, allowing camera images to be
    viewable even when the surrounding area is
    dark.
    Note:
    R When night vision mode is active, the
    colors in camera images may appear
    different from normal.
    R When night vision mode is active, the array
    of infrared LEDs that surround the camera’s
    lens light up in a faint red color that can be
    seen in the dark.
    R If the camera is installed in front of a
    window and points directly at the window,
    images may be poor when night vision
    mode is active. Confirming the usage area
    Wireless communication range
    Th
    e
    
     wireless communication range of each
    device in the system from the hub is
    approximately 50 m (160 feet) indoors and
    approximately 300 m (1,000 feet) outdoors.
    Wireless communication may be unreliable
    when the following obstacles are located
    between the hub and other devices.
    For assistance, please visit http://shop.panasonic.com/support 9 Setup
    HNC200_(en_en)_1005_ver.210.pdf   92015/10/06   13:23:03A
    B
    C
    E
    D       
    						
    							R
    Metal doors or screens
    R Wa
    lls containing aluminum-sheet insulation
    R Walls made of concrete or corrugated iron
    R Double-pane glass windows
    R Multiple walls
    R When using each device on separate floors
    or in different buildings
    Note:
    R The camera’s LED indicator blinks in red if
    it is out of range of the hub. In this case,
    confirm all connections, including those of
    the hub. Usage area cautions
    Us
    i
    
    ng the camera in the following areas may
    cause deformation, malfunction, or operational
    failure.
    R In direct sunlight
    R Areas exposed to grease or steam, such as
    kitchens
    R Near fire or heating devices
    R Near magnetic fields (such as near
    microwaves and magnets)
    R Areas subject to extreme temperature
    changes, such as next to air conditioners
    R Areas with reflective objects, such as glass,
    that can interfere with detection of
    temperature variation
    R Areas where the temperature is affected by
    strong illuminating objects (such as
    fluorescent lights)
    R Near devices that emit strong radio waves,
    such as mobile phones Connections
    Insert the AC adaptor plug firmly into the
    D
    C
     
    
    jack. Connect the AC adaptor to the power
    o
    u
    t
    
    let. Note:
    R
    Use
    
     only the supplied Panasonic AC
    adaptor PNLV236. Note about power connections
    AC adaptor connection
    R
    The
    
     AC adaptor must remain connected at
    all times. (It is normal for the adaptor to feel
    warm during use.)
    R The AC adaptor should be connected to a
    vertically oriented or floor-mounted AC
    outlet. Do not connect the AC adaptor to a
    ceiling-mounted AC outlet, as the weight of
    the adaptor may cause it to become
    disconnected. Power failure
    R
    The
    
     camera will not work during a power
    failure. Placing the camera on a flat area
    Wh
    e
    
    n you place the camera on a flat area,
    you can prevent the camera from falling by
    passing a string through the hole (page 7) in
    the stand.
    1 Pass a string (not supplied) through the
    hole in the stand.
    2 Tie the string and hook it to the bracket.
    10 For assistance, please visit http://shop.panasonic.com/supportSetup
    HNC200_(en_en)_1005_ver.210.pdf   102015/10/06   13:23:03  2
    1  
    						
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