Panasonic Home Network System Digital Cordless Handset Kx Hnh100w Operating Instructions

							Character table
T
he dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. *1 The following characters are assigned to the 
1 
 key when entering a Wi-Fi password.Note:
R
W

hile entering characters, you can switch between uppercase and lowercase by pressing  *
(A ®a).
R To enter another character that is located on the same dial key, first press  ME N to move the
cursor to the next space.
R If you do not press any dial key within 2 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
R  in the above table represents a single space.
Erasing the character or number
T

o erase a character or number, press  MF N or  ME N and then press  MCLEAR N.
To erase all characters and numbers, press and hold  MCLEAR N. Error messages
Display message Cause/solution
Hub no power
o
 r
No link. Re-
connect Hub
AC adaptor. R
The handset has lost communication with the hub. Move
closer to the hub and try again.
R Unplug the hub’s AC adaptor to reset the unit. Reconnect the
adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 12).
Busy RT
he called unit is in use.
ROther units are in use and the system is busy. Try again later.
R The handset you are using is too far from the hub. Move
closer and try again.
Call phone company
f
 or your access # R
You have not stored the voice mail access number. Store the
number (page 30). For assistance, please visit www.panasonic.com/support
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							Display message Cause/solution
Cannot obtain IP
a ddress R
Your wireless router does not support DHCP, or the DHCP
feature of your wireless router is turned off. If your wireless
router supports DHCP, make sure that its DHCP feature is
turned on. If DHCP is not available, set the hub’s IP settings
manually. See “Advanced configuration (static IP settings)”,
page 29.
Error!! RR
ecording was too short. Try again.
Failed to connect RY
ou entered the wrong password when configuring the hub to
connect to your wireless router. Confirm the password and try
again. If your wireless router is configured to use a
hexadecimal password, enter the correct password using
numbers 0-9 and letters a-f.
R If you have configured your wireless router to use MAC
address filtering, make sure you add the hub’s MAC address
to the list of authorized MAC addresses.
Invalid RT
here is no handset registered to the hub matching the
handset number you entered.
R The handset is not registered to the hub. Register the handset
(page 12).
IP address conflicts RT
he IP address assigned to the hub is also assigned to
another device on your network. Check the IP address
settings of the hub and other devices on the network.
Requires
s
 ubscription
to Caller ID. R
You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Use
r
 echargeable
battery. R
A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 3, 7.
Wrong PW
( P

W: Password) R
You entered the wrong password when configuring the hub to
connect to your wireless router. Confirm the password and try
again. Troubleshooting
I
 f you still have difficulties after following the instructions in this section, disconnect the hub’s AC
adaptor, then reconnect the hub’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again. General use
Problem Cause/solution
The handset does not turn on
e
 ven after installing charged
batteries. R
Place the handset on the charger to turn on the handset. 42
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							Problem Cause/solution
The unit does not work. RMake sure the batteries are installed correctly (page 9).
RFully charge the batteries (page 9).
R Check the connections (page 9).
R Unplug the hub’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset has not been registered to the hub. Register
the handset (page 12).
I cannot hear a dial tone. RT
he hub’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the hub from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
The hub beeps. RN
ew messages have been recorded. Listen to the new
messages (page 32).
I cannot set date and time. RY
ou cannot set date and time with the handset. The time
setting of the system is configured with the date and time
of the mobile device registered to the hub. For more
information, refer to the System Setup Guide of the hub.
I cannot use alarm and silent
m
 ode. R
The date and time is not set. The time setting of the
system is configured with the date and time of the mobile
device registerd to the hub. For more information, refer to
the System Setup Guide of the hub. Menu list
Problem Cause/solution
The display is in a language I
c
 annot read. R
Change the display language (page 12).
I cannot register a handset to a
h
 ub. R
The maximum number of handsets (6) is already
registered to the hub. Cancel unused handset
registrations from the hub (page 12). Battery recharge
Problem Cause/solution
The handset beeps and/or  blinks.
R
B
attery charge is low. Fully charge the batteries (page 9).
I fully charged the batteries, but
–  still blinks,
–  is displayed, or
–

the operating time seems to be shorter. R
C
lean the battery ends ( ,  ) and the charge contacts
w
ith a dry cloth and charge again.
R It is time to replace the batteries (page 9). For assistance, please visit www.panasonic.com/support
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							Making/answering calls, intercom
Problem Cause/solution
 is displayed.
R
The handset is too far from the hub. Move closer.
RThe hub’s AC adaptor is not properly connected.
Reconnect AC adaptor to the hub.
R The handset is not registered to the hub. Register it
(page 12).
Noise is heard, sound cuts in
a
 nd out. R
You are using the handset or hub in an area with high
electrical interference. Re-position the hub and use the
handset away from sources of interference.
R Move closer to the hub.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the hub and the
telephone line jack. Contact your DSL/ADSL provider for
details.
The handset does not ring. RT
he ringer volume is turned off. Adjust the ringer volume
(page 13, 24).
R Silent mode is turned on. Turn it off (page 26).
I cannot make a call. RT
he dialing mode may be set incorrectly. Change the
setting (page 12).
I cannot make long distance
c
 alls. R
Make sure that you have long distance service. Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
d
 isplayed. R
You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the hub and the
telephone line jack. Contact your DSL/ADSL provider for
details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
o
 r announced late. R
Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R Move closer to the hub. 44
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							Problem Cause/solution
Caller information is not
a nnounced. R
The handset ringer volume is turned off. Adjust it
(page 13, 24).
R The Talking Caller ID feature is turned off. Turn it on
(page 24).
R The number of rings for the answering system is set to  “2
rings ” or  “Toll saver ”. Select a different setting
(page 36).
R If the hub and another handset are having an intercom
call, your handset does not announce caller information.
The caller list/incoming phone
n
 umbers are not edited
automatically. R
The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 24).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
e
 dited in the caller list. R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 14).
The 2nd caller’s information is n
 ot displayed during an outside
call. R
In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID). Answering system
Problem Cause/solution
The unit does not record new
m
 essages. R
The answering system is turned off. Turn it on (page 31).
RThe message memory is full. Erase unnecessary
messages (page 32).
R The recording time is set to  “Greeting only ”. Change
the setting (page 36).
R Your service provider/telephone company’s voice mail
service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 36) to a lower value,
or contact your service provider/telephone company. For assistance, please visit www.panasonic.com/support
45Useful Information
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							Problem Cause/solution
I cannot operate the answering
s ystem remotely. R
The remote access code is not set. Set the remote
access code (page 34).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 34).
R The answering system is turned off. Turn it on (page 35).
The answering system must be activated (page 31) in
order to turn it on remotely.
The unit does not emit the
s
 pecified number of rings. R
If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings. Voice mail
Problem Cause/solution
“ N
ew Voice Mail ” is shown
on the handset display. How do
I remove this message from the
display? R
This notification is displayed when your service provider/
telephone company’s voice mail service (not the unit’s
answering system) has recorded a message for you.
Typically you can remove this notification from the display
by listening to the message. To listen to the message, dial
the voice mail number provided by your service provider/
telephone company (for most cases, this will be your own
phone number), and follow the voice instructions.
Depending on your service provider/telephone company,
you may need to remove all messages from your voice
mailbox to remove the notification. You can also remove
this notification by pressing and holding  # until the unit
beeps. Liquid damage
Problem Cause/solution
Liquid or other form of moisture
h
 as entered the handset/hub. R
Disconnect the AC adaptor and telephone line cord from
the hub. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/hub are
completely dry, reconnect the AC adaptor and telephone
line cord. Insert the batteries and charge fully before use.
If the unit does not work properly, contact an authorized
service center. Caution:
R
T

o avoid permanent damage, do not use a microwave oven to speed up the drying process.
46 For assistance, please visit www.panasonic.com/supportUseful Information
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							Network connection
Problem Cause/solution
I am having trouble
c onnecting. R
Your wireless router is not turned or is not functioning. Refer to
the operating instructions included with your wireless router.
R Your mobile device is not connected to your wireless router.
Check your mobile device’s Wi-Fi settings. Refer to the
operating instructions included with your mobile device.
R The SSID (wireless network name), security type, or password
assigned to the wireless router has been changed. Configure
the hub again using the procedure described in “Wi-Fi network
access settings”, page 29.
R Confirm the hub’s Wi-Fi and IP settings using the procedure
described in “Confirming network status”, page 29.
R If your wireless router’s client isolation feature (a feature that
prevents wireless devices connected to the same wireless
router from communicating with each other) is turned on, your
hub and your mobile device will not be able to communicate
with each other. Refer to the operating instructions included
with your wireless router and make sure that this feature is
turned off.
R The hub’s network settings are incorrect. Reset the hub’s
network settings (page 29) and configure the network settings
again. For assistance, please visit www.panasonic.com/support
47Useful Information
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							Guía Rápida Española
48
Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) Guía Rápida EspañolaHNH100_(en_en)_0814_ver.050.pdf   482014/08/14   11:37:21Conexiones
Insta lac ión  y ca rga de la b ater ía
Car gue  apro xima dame nte durant e 7 ho ras.
Nota:LUTILI CE SO LO bater ías recargab les de Ni -MH tama ño AAA (R03) ( ).LNO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.LConfirme que l as p olaridades es tén  correc tas (S, T).LCambie el idioma de la pantalla.LConf irme que ap arez ca  “Cargando” ( ).
Sugeren cias de  oper ación
Teclas  de f unciónAl oprimir una tecl a de f u nció n, puede  s eleccionar 
la función que aparece directamente encima de  
ella en la pantalla. Preste atención a la pantalla  
para ver qué funciones están asignadas a las  
teclas de función durante la operación.
Te cla nav egad ora{^}, {V}, {}: Nav egue por  diversas 
listas y elementos.
v (V olum en: {^} o {V}): Ajus te el vo lumen del 
receptor o el altavoz mientras habla.
{} REDIAL  (R em arca ción):  Vea l a li st a d e 
remarc ación.
{V} C ID (identificador  de llamadas ): Vea la lista 
de p erson as que l lama ron.
Cargador
1 C o necte el adaptador  d e  c orriente altern a a la toma  
de corriente.
1
2
1
12
{V}
{^}
{ < } {
> }  
						

							Para obtener ayuda, visite www.panasonic.com/support (solo en inglés)
49Guía Rápida Española HNH100_(en_en)_0814_ver.050.pdf   492014/08/14   11:37:21Cambio de idioma s (Auric ular) (pre determinado: “English”)
Idioma  de la p ant alla{MEN U}(11) s {r}: “Español” s {GUARDA} s {OFF} 
Idioma  de la gu ía  de voz{MEN U}(112 s {r}: “Español” s {GUARDA} s {OFF}
Ope raci ones básica s
Cómo  hacer  y c onte star llama das  (Auricula r)
Para hacer llamada sMarque e l n úmero t elef ónic o. s {C}/{s}
Para contesta r llamada s{C}/{s}
Para colgar{OFF}
Para  ajus tar el  volumen  del rec epto r 
o del altav ozOprima {^} o {V} repetidamente mientras habla .
Cómo hacer una llamada usando la  
lista d e r ema rcac ión{>} RE DIAL s {r}: Seleccione el número telefónico deseado. s {C}
Para ajustar el vo lumen del tim bre 
del auricularOp rima {^} o {V} repetidamente para seleccionar el volumen 
de sead o mientras tim bra.
Dir ector io telefó nico ( Auricular )
Para añad ir entradas1{k } o {
						

							50
Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) Guía Rápida EspañolaHNH100_(en_en)_0814_ver.050.pdf   502014/08/14   11:37:21Integ rac ión de l Sistema de red d oméstico
Func iones de  segur idad (Auricular)
Activación del sistema1{}2{r}: Seleccione “En casa” o “Fuera”.s {SELEC.}3Introduzca la clave si es necesario. s {OK}
LCua ndo sel ecciona el modo “Fuera”, necesita oprimir {OK} para a cti varlo .
Desactivació n del sistema1{DISARM}2{r}: “Desarmar” s {SELEC .}3Introduzca la clave. s {OK}
Cómo  dete ner la ale rta1Op rima  {PAR AR} o {OFF}.2Introduzca la clave. s {OK}
Func iones de l enchufe in telige nte (Auticular)
Enc endido y  apagado del  enchufe  
inteligente1{MENU} y8z22{r}:  Selec cione e l área des eada. s {SELEC.}3{r}: “Estado del enchufe int.” s {SELEC .}4{r}: Seleccione el enchufe inteligente.5Oprima  {ENC. } u {APA GAD O} (Tec la de función).