Panasonic Home Network System Digital Cordless Handset Kx Hnh100w Operating Instructions

							Controls
Handset
Speaker
M N
 (TALK) Dial keypad (
*:  TONE)MZN
 (SP-PHONE: Speakerphone) Microphone
Receiver
Display
M
O
FF N M
FLASH NMCALL WAIT NM NM
DISARM N Charge contacts
n C
ontrol type  
S
oft keys By pressing a soft key, you can select the
f

eature shown directly above it on the
display.  
N
avigator key
– MD N,  MC N,  MF N, or  ME N: Scroll through
various lists and items.
–  (Volume: 
MD N 
 or MC N): Adjust the
receiver or speaker volume while talking.
– MF N W : View the phonebook entry.
– ME N REDIAL: View the redial list.
– MC N CID (Caller ID): View the caller list. Display icons
Handset display items
Item Meaning
Within hub range
Out of hub range
The line is in use.
R
W

hen blinking:
The call is put on hold.
R When blinking rapidly: An
incoming call is now being
received. Eco mode is on. (page 10)
Noise reduction is set.
(
 page 16) Equalizer is set. (page 16)
Z Speakerphone is on.
(
 page 13) Ringer volume is off.
(
 page 24) Silent mode is on. (page 26)
Call sharing mode is off.
(
 page 25) Alarm is on. (page 26)
Handset number
At Home mode is set.
(
 page 37) Away mode is set. (page 37)
For assistance, please visit www.panasonic.com/support
11 Getting Started 
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							Item Meaning
Answering system is on.
( page 31) Battery level
Blocked call (page 27)
Outdoor/Indoor camera
Door sensor
Window sensor
Motion sensor
Clarity booster is on.
(
 page 16)
In use Answering system is being
u

sed by another handset
Line in
u
 se Someone is using the line.Registering the handset
Registering a handset to the hub
This procedure is not required for devices
t
hat were included as part of a bundle. Before you can use the handset, it must be
r

egistered to the hub.
If you purchased handsets separately (i.e., not
as part of a bundle), use the following
procedure to register each handset to the hub.
1 Hub:
Press and hold  M A HANDSET/
L

OCATOR N until the LED indicator blinks
in green.
R If all registered handsets start ringing,
press  M A HANDSET/LOCATOR
N
a

gain to stop, then repeat this step.
2 Handset:
Place the handset on the charger, then
wait until a long beep sounds. Deregistering a handset
A
  handset can cancel its own registration to
the hub, or other handsets registered to the same hub. This allows the handset to end its
w

ireless connection with the system.
1 MMENU N#131
R All handsets registered to the hub are
displayed. If mobile devices
(smartphones, tablets, etc.) are
registered to the hub, you can also
select and deregister them using this
procedure.
2 Mb N: Select the handset you want to
cancel.  a M SELECT N
3 Mb N:  “Yes ” a  M SELECT N a  M OFF N Language settings
Display language
1 MM

ENUN#110
2 Mb N: Select the desired setting.  a
M SAVE N
3 MOFF N Voice guidance language
1 MM

ENUN#112
2 Mb N: Select the desired setting.
3 MSAVE N a  M OFF N Other settings
Dialing mode
I
 f you cannot make calls, change this setting
according to your telephone line service. The
default setting is  “Tone ”.
“ Tone ”: For tone dial service.
“ Pulse ”: For rotary/pulse dial service.
1 MMENU N#120
2 Mb N: Select the desired setting.
3 MSAVE N a  M OFF N
12 For assistance, please visit www.panasonic.com/support Getting Started
HNH100_(en_en)_0814_ver.050.pdf   122014/08/14   11:37:19           
						

							Making calls
1 L
ift the handset and dial the phone
number.
R To correct a digit, press  MCLEAR N.
2 M N
3 W

hen you finish talking, press  MOFF N or
place the handset on the charger. Using the speakerphone
1 D

ial the phone number and press  MZ N.
2 When you finish talking, press  MOFF N.
Note:
R To switch back to the receiver, press  MZ N/
M N
. Adjusting the receiver or speaker
v
 olume
Press  MD N or  MC N repeatedly while talking. Making a call using the redial list
T
 he last 5 phone numbers dialed (each 48
digits max.) are stored in the redial list.
1 ME N REDIAL
2 Mb N: Select the desired phone number.
3 M N
Erasing a number in the redial list
1
ME N 

REDIAL
2 Mb N: Select the desired phone number.
a  M ERASE N
3 Mb N:  “Yes ” a  M SELECT N a  M OFF N Pause (for PBX/long distance
s
 ervice users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 19). Example: 
I
f you need to dial the line access
number “9” when making outside calls with a
PBX:
19 a  M D N (Pause)
2 Dial the phone number.  a M N
N

ote:
R A 3.5 second pause is inserted each time
MD N (Pause) is pressed. Answering calls
1 L

ift the handset and press  M N
 
or  MZ N
when the unit rings.
2 When you finish talking, press  MOFF N or
place the handset on the charger.
Any key answer:  You can answer the call by
pressing any dial key.
Auto talk:  You can answer calls simply by
lifting the handset (page 24).
Temporary handset ringer off:  You can turn
the ringer off temporarily by pressing  M N
. Adjusting the ringer volume
P
 ress  MD N or  MC N repeatedly to select the
desired volume while ringing. Caller ID features
W

hen an outside call is being received, the
caller information is displayed.
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
R If the unit cannot receive caller information,
the following is displayed:
–“Out of area ”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private caller ”: The caller
requests not to send caller information.
– “Long distance ”: The caller makes a
long distance call.
For assistance, please visit www.panasonic.com/support 13Making/Answering Calls
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							R
If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier. Missed calls
I
 f a call is not answered, the unit treats it as a
missed call. The display shows  “Missed
call ”.
Note:
R Even when there are unviewed missed
calls,  “Missed call ” disappears from the
standby display if the following operation is
performed by one of the units:
– A handset is replaced on the charger.
– Pressing  MOFF N on a handset. Phonebook name display
W

hen caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list. Talking Caller ID
T
 his feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your service provider/telephone company.
– turn this feature on (page 24).
When caller information is received, the
handsets announce the caller’s name or
phone number received from your service
provider/telephone company following every
ring.
The unit announces in English only.
R Name pronunciation may vary. This feature
may not pronounce all names correctly.
R Caller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long, the unit may not be able
to display or announce the entire name. Phonebook name announcement
W

hen caller information is received and it
matches a phone number stored in the phonebook, the stored name in the
p

honebook is announced. Caller list
T
 he last 50 callers information is logged in the
caller list from the most recent call to the
oldest. Making a call from the caller list
1
MC N 

CID
2 Press  MC N to search from the most recent
call, or  MD N to search from the oldest call.
3 To call back, press  M N
.
T

o exit, press  MOFF N.
Note:
R If the entry has already been viewed or
answered, “ ” is displayed.
Editing a caller’s phone number in
t
 he caller list
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1 MC N CID
2 Mb N: Select the desired entry.
3 MMENU N a  M b N:  “Edit ” a  M SELECT N
4 Press  MEDIT N repeatedly until the phone
number is shown in the desired format.
5 M N
N

ote:
R The number edited in step 4 will not be
saved in the caller list. Caller ID number auto edit feature
O
 nce you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
14 For assistance, please visit www.panasonic.com/supportMaking/Answering Calls
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							– When the call is being received, the Caller
I D number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 24). The default setting is  “On ”.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited. Erasing information from caller list
1
MC N 

CID
2 Mb N: Select the desired entry.
3 MERASE N a  M b N:  “Yes ” a  M SELECT N
4 MOFF N Erasing all information from caller list
1
MC N 

CID
2 MERASE N a  M b N:  “Yes ” a  M SELECT N
3 MOFF N Useful features during a
c

all Hold
1 P

ress MMENU N during an outside call.
2 Mb N:  “Hold ” a  M SELECT N
3 To release hold, press  M N
. Note:
R
A

fter holding for 10 minutes, the call is
disconnected. Mute
1 P

ress MMUTE N during a call.
2 To return to the call, press  MMUTE N.
Note:
R M MUTE N is a soft key visible on the display
during a call. Flash
M F

LASH N allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the flash time, see page 25. Answering a second call (call
w
 aiting)
If you receive a second call while you are
talking on the phone, the handset will let you
know by sounding a call waiting tone. If caller
information is also received, you can confirm
the information on the screen and answer the
second call.
Important:
R You may need to subscribe to your phone
service provider’s call waiting service in
order to answer a second call. Consult your
phone service provider for information
about this feature.
1 Press  MCALL WAIT N to answer the 2nd
call.
2 To switch between calls, press  MCALL
WAIT N.
Note:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
For assistance, please visit www.panasonic.com/support 15Making/Answering Calls
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							Temporary tone dialing (for
r otary/pulse service users)
Press  * (TONE) before entering access
numbers which require tone dialing. Handset clarity booster
T
 his feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
R When this feature is turned on,   is
d

isplayed.
Note:
R This feature does not function when an
outdoor camera or indoor camera is
registered to the hub. Handset noise reduction
T
 his feature allows you to hear the voice of
the person you are talking to clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
1 Press  MMENU N while talking.
2 Mb N: Select  “Noise reduction on ” or
“ Noise reduction off ”.  a
M SELECT N
Note:
R Depending on the environment where this
handset is being used, this feature may not
be effective.
R This feature is not available using the
speakerphone. Handset equalizer
T
 his feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
1 Press  MMENU N while talking.
2 Mb N:  “Equalizer ” a  M SELECT N
3 Mb N: Select the desired setting.  a M OK N Note:
R
D

epending on the condition and quality of
your telephone line, this feature may
emphasize existing line noise. If it becomes
difficult to hear, turn this feature off.
R This feature is not available while using the
speakerphone.
R When both the  “Equalizer ” setting and
noise reduction are activated,   is shown
o

n the display. Call share
Y
 ou can join an existing outside call.
To join the conversation, press  M N
 
when
the other unit is on an outside call.
Note:
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2
extensions.  (3-way conference)
R To prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 25). Transferring calls, conference
c
 alls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
1 During an outside call, press  MMENU N.
2 Mb N:  “Intercom ” a  M SELECT N
3 Mb N: Select the desired unit.  a M SELECT N
4 Wait for the paged party to answer.
RIf the paged party does not answer,
press  M N
 
to return to the outside
call.
5 To complete the transfer:
Press  MOFF N.
To establish a conference call:
M MENU N a  M b N:  “Conf. ” a  M SELECT N
R To leave the conference, press  MOFF N.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENU N a  M b N:  “Hold ” a
M SELECT N
16 For assistance, please visit www.panasonic.com/supportMaking/Answering Calls
HNH100_(en_en)_0814_ver.050.pdf   162014/08/14   11:37:19     
						

							To resume the conference: 
MM ENUN
a  M b N:  “Conf. ” a  M SELECT N
R To cancel the conference:  MMENU N a
M b N:  “Stop conference ” a
M SELECT N
You can continue the conversation
with the outside caller.
Note:
R You can also select your mobile device in
this feature using a handset, if your mobile
device is registered to the hub. For more
information, refer to the User’s Guide
(page 40). Handset locator
Y
 ou can locate a misplaced handset by
paging it.
1 Hub:  Press  M A HANDSET/
L

OCATOR N.
R All registered handsets beep for 1
minute.
2 To stop paging:
Hub:
Press  M A HANDSET/LOCATOR
N.
H

andset:
Press  MOFF N. Intercom
I
 ntercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To answer the call, press  MOFF N, then
press  M N
.
R Y

ou can also select your mobile device in
this feature using a handset, if your mobile
device is registered to the hub. For more
information, refer to the User’s Guide
(page 40). Making an intercom call
1
MM

ENUN a  M b N:  “Intercom ” a
M SELECT N
2 Mb N: Select the desired unit.  a M SELECT N
3 When you finish talking, press  MOFF N.
Note:
R You can also use the  MINT N soft key, if
displayed, to make intercom calls. Answering an intercom call
1
P

ress M N
 
to answer the page.
2 When you finish talking, press  MOFF N.
For assistance, please visit www.panasonic.com/support 17Making/Answering Calls
HNH100_(en_en)_0814_ver.050.pdf   172014/08/14   11:37:19     
						

							Phonebook
Y ou can add 500 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired group.
Important:
R All entries can be shared by any registered
handset.
R You can copy contacts from your mobile
device to the unit’s phonebook if your
mobile device is registered to the hub.
If you store phone numbers in your mobile
device’s contacts using the international
dialing symbol “+” and the country code, we
recommend that you store phone number
conversion codes in the hub. For more
information, refer to the User’s Guide
(page 40). Adding phonebook entries
1
MW N 

or MF N W  a  M MENU N
2 Mb N:  “Add new entry ” a  M SELECT N
3 Enter the party’s name.  a M OK N
R For information about entering
characters, see “Character table”,
page 41.
4 Enter the party’s phone number.  a M OK N
5 Mb N: Select the desired group.  a
M SELECT N 2 times  a M OFF N Storing a redial list number to the
p

honebook
Phone numbers of up to 24 digits can be
stored in the phonebook.
1 ME N REDIAL
2 Mb N: Select the desired phone number.
a  M SAVE N
3 To store the name, continue from step 3,
“Editing entries”, page 19. Storing caller information to the
p

honebook
1 MC N CID
2 Mb N: Select the desired entry.
R To edit the number:  MMENU N a  M b N:
“ Edit ” a  M SELECT N
Press  MEDIT N repeatedly until the
phone number is shown in the desired
format. And then, press  MSAVE N. Go to
step 5.
3 MMENU N
4 Mb N:  “Save CID ” a  M SELECT N
5 Mb N:  “Phonebook ” a  M SELECT N
6 Continue from step 3, “Editing entries”,
page 19. Groups
G
 roups can help you find entries in the
phonebook quickly and easily. You can
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
By assigning different ringer tones for different
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
Caller ID service. Changing group names/setting ringer
I
 D
The default group name is  “Group 1 ” to
“ Group 9 ”.
1 MW N or  MF N W  a  M MENU N
2 Mb N:  “Group ” a  M SELECT N
3 Mb N: Select the desired group.  a
M SELECT N
4 To change group names
Mb N:  “Group name ” a  M SELECT N a
Edit the name (10 characters max.).  a
M SAVE N
To set group ringer tone
M b N: Select the current setting of the
group ringer tone.  a M SELECT N a  M b N:
Select the desired ringer tone.  a M SAVE N
5 MOFF N
18 For assistance, please visit www.panasonic.com/supportPhonebook
HNH100_(en_en)_0814_ver.050.pdf   182014/08/14   11:37:19 
						

							Finding and calling from a
p
honebook entry
1 MW N or  MF N W
2 To scroll through all entries
Mb N: Select the desired entry.
To search by first character Press the dial key (
0 
 to 9 , or  #)
which contains the character you are
searching for (page 41). M
b N:
 Scroll through the phonebook if
necessary.
To search by query
You can narrow down the search to enter
the first characters of a name. *
 a  
To search for the name, enter
the first characters (up to 4) in
uppercase (page 41).  a M OK N M
b N:
 Scroll through the phonebook if
necessary.
To search by group M
G
ROUP N M
b N: Select the desired group.  a
M SELECT N M
b N:
 Scroll through the phonebook if
necessary.
3 M N
Editing entries
1
F

ind the desired entry (page 19).
2 MMENU N a  M b N:  “Edit ” a  M SELECT N
3 Edit the name if necessary.  a M OK N
4 Edit the phone number if necessary.  a
M OK N
5 Mb N: Select the desired group (page 18).
a  M SELECT N 2 times
6 MOFF N Erasing entries
Erasing an entry
1
F

ind the desired entry (page 19).
2 MMENU N a  M b N:  “Erase ” a  M SELECT N
3 Mb N:  “Yes ” a  M SELECT N 4
MO
FF N Erasing all entries
1
MW N 

or MF N W  a  M MENU N
2 Mb N:  “Erase all ” a  M SELECT N
3 Mb N:  “Yes ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N
5 MOFF N Chain dial
T
 his feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press  MMENU N.
2 Mb N:  “Phonebook ” a  M SELECT N
3 Mb N: Select the desired entry.
4 Press  MCALL N to dial the number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press  MD N (Pause) to add
pauses after the number and PIN as
necessary (page 13).
R If you have rotary/pulse service, you need
to press  * (TONE) before pressing
M MENU N in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding  * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 18).
For assistance, please visit www.panasonic.com/support 19 Phonebook
HNH100_(en_en)_0814_ver.050.pdf   192014/08/14   11:37:19         
						

							Speed dial
Y ou can assign 1 phone number to each of
the dial keys ( 1 to  9) on the handset. Adding phone numbers to speed
d

ial keys
n By entering phone numbers:
1 Press and hold the desired speed dial
key ( 1 to  9). a  M ADD N
2 Mb N:  “Manual ” a  M SELECT N
3 Enter the party’s name (16 characters
max.).  a M OK N
4 Enter the party’s phone number (24
digits max.).  a M OK N
5 MSELECT N a  M OFF N
n From the phonebook:
1 Press and hold the desired speed dial
key ( 1 to  9). a  M ADD N
2 Mb N:  “Phonebook ” a  M SELECT N
3 Mb N: Select the desired entry.
4 MSAVE N a  M OFF N
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key. Editing an entry
1
P

ress and hold the desired speed dial key
( 1  to  9). a  M MENU N
2 Mb N:  “Edit ” a  M SELECT N
3 Edit the name if necessary.  a M OK N
4 Edit the phone number if necessary.  a
M OK N
5 MSELECT N a  M OFF N Erasing an entry
1
P

ress and hold the desired speed dial key
( 1  to  9). a  M MENU N 2
Mb N:
  “Erase ” a  M SELECT N
3 Mb N:  “Yes ” a  M SELECT N
4 MOFF N Viewing an entry/Making a call
1
P

ress and hold the desired speed dial key
( 1  to  9).
2 To make a call, press  M N
.
20 For assistance, please visit www.panasonic.com/supportPhonebook
HNH100_(en_en)_0814_ver.050.pdf   202014/08/14   11:37:19