Panasonic Home Communication System Cordless Video Camera Handset Kx-tha12, Kx-tha17 2line Operating Instructions

							C Making/Answering Calls
For assistance, please visit http://www.panasonic.com/phonehelp21
Answering calls
1Lift the handset and press {C} or {s}.
LThe called line is automatically 
selected.
LYou can also answer the call by 
pressing any button except the 
navigator key or {OFF}. The 
speakerphone is activated. (Any key 
talk feature)
2When you finish talking, press {OFF}.
Note:
LYou can also answer the call by pressing 
{LINE1} or {LINE2} in step 1. The 
speakerphone is activated.
LTo change the line selection, see page 
48.
Auto talk
This feature allows you to answer a call by 
simply lifting the handset off the charger. 
You do not need to press {C}. To activate 
this feature, see page 47.
Temporary ringer off
While the handset is ringing for an outside 
call, you can turn the ringer off temporarily 
by pressing {OFF}.
Useful features during a 
call
HOLD button
This feature allows you to put an outside 
call on hold.
Press {HOLD} 2 times during an outside 
call.
LTo release the hold, press {LINE1} or 
{LINE2} that is flashing on the handset.
Note:
LIf a call is kept on hold for more than 6 
minutes, an alarm tone starts to sound. 
After 4 additional minutes on hold, the 
call is disconnected.
MUTE button
While mute is turned on, you can hear the 
other party, but the other party cannot hear 
you.
To mute your voice, press {MUTE}.
LTo return to the conversation, press 
{MUTE} or {C}.
FLASH button
Pressing {FLASH} allows you to use 
special features of your host PBX such as 
transferring an extension call, or accessing 
optional telephone services such as Call 
Waiting. 
Note:
LTo change the flash time, see page 48.
For Call Waiting service users
To use Call Waiting, you must subscribe to 
your telephone company’s Call Waiting 
service.
This feature allows you to receive calls 
while you are already talking on the phone. 
If you receive a call while on the phone, 
you will hear a Call Waiting tone. Please 
contact your telephone company for 
THA12_THA17.book  Page 21  Tuesday, March 14, 2006  10:05 AM 
						

							C Making/Answering Calls
22For assistance, please visit http://www.panasonic.com/phonehelp
details and availability of this service in 
your area.
Press {CALL WAIT} to answer the 2nd 
call.
LTo switch between calls, press {CALL 
WAIT}.
Temporary tone dialing (for 
rotary/pulse service users)
You can temporarily switch the dialing 
mode to tone when you need to access 
touch tone services (for example, 
answering services, telephone banking 
services, etc.).
Press {*} (TONE) before entering access 
numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity 
when the handset is used in an area where 
there may be interference. During an 
outside call, this feature is turned on 
automatically when necessary. You can 
also turn this feature on or off manually.
1Press {MENU} during an outside call.
2To turn this feature on, select “Booster 
on”.
To turn this feature off, select “Booster 
off”.
3{SELECT}
Note:
LWhile this feature is turned on;
– the battery operating time is 
shortened (page 11).
– the maximum number of extensions 
that can be used at a time may 
decrease.
Handset voice enhancer
This feature clarifies the voice of the 
person you are talking to, reproducing a 
more natural-sounding voice that is easier 
to hear and understand (page 47).
1Press {MENU} during an outside call.
2To turn this feature on, select “Voice 
enhancer”.
To turn this feature off, select “V.E. 
off”.
3{SELECT}
Note:
LDepending on the condition and quality 
of your telephone line, this feature may 
emphasize existing line noise. If it 
becomes difficult to hear, turn this 
feature off.
Using the other line during a call
When a call is being received on the other 
line during a conversation, the interrupt 
tones sound (page 45). k or l on the 
handset flashes rapidly. You can answer 
the 2nd call while holding the 1st call.
You can also make a call without ending 
the 1st call.
Example: If you are using line 1
1Press {HOLD} 2 times to put the 1st 
call (line 1) on hold.
2Press {LINE2} to make or answer a 
2nd call.
LTo hold the 2nd call, press {HOLD} 2 
times.
3To return to the 1st call (line 1), press 
{LINE1}.
Note:
LIf you subscribe to Caller ID, the 2nd 
caller’s information is displayed when a 
call is being received on the other line 
(page 27).
THA12_THA17.book  Page 22  Tuesday, March 14, 2006  10:05 AM 
						

							q Phonebook
For assistance, please visit http://www.panasonic.com/phonehelp23
Handset phonebook
You can add 50 items to the handset 
phonebook and search for phonebook 
items by name. Each item can be assigned 
a name, phone number, ringer ID, and 
picture ID. Ringer ID and picture ID 
features (page 27) are available for Caller 
ID subscribers.
Important:
LYou can also create and edit phonebook 
items using your computer and send 
them to the handset. Refer to the help 
section of the MULTI TALK V USB Utility 
application for more information.
LYou can also create phonebook items 
using the base unit or handset and copy 
them to the handset. For more 
information, see the operating 
instructions included with your base unit.
Adding items to the handset 
phonebook
1{MENU} (F2) i q i {SELECT}
2{ADD}
3“Name” i {SELECT}
4Enter the name (max. 16 characters; 
page 24). i {OK}
5“Phone no.” i {SELECT}
6Enter the phone number (max. 32 
digits). i {OK}
7“Set Ringer ID” i {SELECT}
8Select the desired ringer ID (page 27). 
i {OK}
9“Set Picture ID” i {SELECT}
10Select the desired item.
11{SELECT}
12Select the desired picture ID (page 
28). i {OK}
13{SAVE}
LTo add other items, repeat from step 
3.
14{OFF}
Note:
LTo assign a song as ringer ID, you can 
record it from an audio device (page 44) 
or copy it from your computer (refer to 
the help section of the MULTI TALK V 
USB Utility application).
LIf you select “No Ringer ID” (default), 
the handset uses the ringer tone you 
selected on page 43 when a call is 
received from that caller.
LYou can use images in “My pictures” 
as picture IDs. Any of the following can 
be used:
– pictures taken with the handset 
camera (page 41).
– pictures taken during a video call 
(page 32).
– pictures copied to the handset from 
your computer (refer to the help 
section of the MULTI TALK V USB 
Utility application).
Sample 
picturesImages stored in the 
handset at the time of 
purchase.
My 
picturesImages you stored in 
the handset (page 
41).
OffTurns the picture ID 
off. Press {OK}, then 
skip to step 13.
THA12_THA17.book  Page 23  Tuesday, March 14, 2006  10:05 AM 
						

							q Phonebook
24For assistance, please visit http://www.panasonic.com/phonehelp
Character table for entering names
Note:
LTo enter another character that is 
located on the same dial key, first press 
{>} to move the cursor to the next 
space.
Editing/correcting a mistake
Press {} to move the cursor to the 
character or number you want to erase, 
then press {CLEAR}. Enter the 
appropriate character or number.
Note:
LPress and hold {CLEAR} to erase all 
characters or numbers.
Finding and calling a handset 
phonebook item
Phonebook items can be searched for 
alphabetically by scrolling through the 
phonebook items or by initial.
Once you have found the desired item, 
press {C} to dial the phone number.
LYou can also make a call by pressing 
{CALL}, then pressing {LINE1} or 
{LINE2}.
Searching for a name alphabetically by 
scrolling through all items
1{MENU} (F2) i q i {SELECT}
2Press {^} or {V} to select the desired 
item.
LTo display further information for the 
selected item, press {DETAIL}. To 
return to the list, press {LIST}.
Note:
LTo go to the next page, press {>}. To go 
to the previous page, press {
						

							q Phonebook
For assistance, please visit http://www.panasonic.com/phonehelp25
Editing items in the handset 
phonebook
1Find the desired item (page 24). i 
{EDIT}
2Select the information you want to edit. 
i {SELECT}
3To change the name and/or phone 
number
Edit the name and/or phone number. 
i {OK}
To change the ringer ID
Select the desired ringer ID. i {OK}
To change the picture ID
Select the desired item. i {SELECT} 
i Select the desired picture ID. i 
{OK}
To turn the picture ID off
“Off” i {OK}
4{SAVE} i {OFF}
Erasing items in the handset 
phonebook
1Find the desired item (page 24).
2{CLEAR} i {YES} i {OFF}
Chain dial
This feature allows you to dial phone 
numbers in the handset phonebook while 
you are on a call. This feature can be used,
for example, to dial a calling card access 
number or bank account PIN that you have 
stored in the handset phonebook, without 
having to dial manually.
1During an outside call, press {MENU}.
2“Phonebook” i {SELECT}
3Find the desired item (page 24). i 
{CALL}
Note:
LWhen storing a calling card access 
number and your PIN in the phonebook 
as one phonebook item, press {PAUSE} 
to add pauses after the number and PIN 
as necessary (page 20).
LIf you have rotary or pulse service, you 
need to press {*} before pressing 
{MENU} in step 1 to change the dialing 
mode temporarily to tone.
THA12_THA17.book  Page 25  Tuesday, March 14, 2006  10:05 AM 
						

							q Phonebook
26For assistance, please visit http://www.panasonic.com/phonehelp
Copying handset phonebook 
items
You can copy one or all of the phonebook 
items from the handset to the phonebook 
of the base unit or a compatible Panasonic 
unit (KX-THA11/KX-THA12/KX-THA16/
KX-THA17).
Important:
LThe picture ID setting for phonebook 
items is not copied.
LIn order to correctly copy a ringer ID as a 
phonebook item, the same melodies 
must be stored in identical order in the 
memories of both units involved. If the 
melody order in memory is different in 
the copy destination unit from the 
sending unit, the ringer ID will not be 
copied properly.  (This is not necessary if 
the ringer ID is set to use a preset 
melody.)
LThe melodies and songs for ringer ID 
are not copied to the base unit.
Copying an item
1{MENU} (F2) i q i {SELECT}
2{COPY}
3“Copy 1 item” i {SELECT}
4Select the destination unit. i 
{SELECT}
5Find the desired item (page 24). i 
{SEND}
6Press {OFF} after “Complete” is 
displayed.
Copying all items
1{MENU} (F2) i q i {SELECT}
2{COPY}
3“Copy all items” i {SELECT}
4Select the destination unit. i {SEND}
5Press {OFF} after “Complete” is 
displayed.
THA12_THA17.book  Page 26  Tuesday, March 14, 2006  10:05 AM 
						

							G Caller ID Service
For assistance, please visit http://www.panasonic.com/phonehelp27
Using Caller ID service
This unit is Caller ID compatible. To use 
Caller ID features, you must subscribe to 
your telephone company’s Caller ID 
service.
Caller ID features
When an outside call is being received, the 
calling party’s name and telephone 
number are displayed.
Caller information for the last 50 different 
callers is logged in the caller list, allowing 
you to return missed calls. Caller 
information is stored by the most recent 
call to the oldest.
LGenerally caller information is displayed 
from the 2nd ring.
LIf the unit cannot receive caller 
information, the following is displayed:
–“Out of area”: The caller dialed 
from an area which does not provide 
Caller ID service.
–“Private caller”: The caller 
requested not to send caller 
information.
–“Long distance”: The caller called 
you long distance.
LIf the unit is connected to a PBX system, 
caller information may not be received 
properly. Consult your PBX supplier.
Private name display
When caller information is received and it 
matches a phone number stored in the 
phonebook, the stored name is displayed 
and logged in the caller list.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call 
Waiting with Caller ID services, the 2nd 
caller’s information is displayed after you 
hear a Call Waiting tone (page 21).
Note:
LPlease contact your telephone company 
for details and availability of this service 
in your area.
Talking Caller ID
This feature lets you know who is calling 
without looking at the display. When a call 
comes in, the handset announces the 
caller’s name displayed on the handset 
following every ring.
To use this feature, you must subscribe to 
your telephone company’s Caller ID 
service.
LName pronunciation may vary. This 
feature may not pronounce all names 
correctly.
LCaller ID supports names of up to 15 
letters. If the caller’s name has more 
than 15 letters, the name is not 
displayed or announced correctly.
LUsually the handset announces the 
caller’s name after the 2nd ring.
LWhen you receive a call while on the 
phone, the 2nd caller’s name is not 
announced even if you subscribe to both 
Caller ID and Call Waiting with Caller ID 
services.
LThis feature can be turned on or off 
(page 47).
Ringer ID
This feature can help you identify who is 
calling by using different ringers for 
different callers stored in the phonebook 
(page 23). You can assign a different 
ringer to each phonebook item. When a 
call is received from a caller stored in the 
phonebook, the ringer is used after Caller 
ID information is displayed.
Ann
555-321-5555
THA12_THA17.book  Page 27  Tuesday, March 14, 2006  10:05 AM 
						

							G Caller ID Service
28For assistance, please visit http://www.panasonic.com/phonehelp
Picture ID
This feature can help you identify who is 
calling by using different pictures for 
different callers stored in the handset 
phonebook (page 23). You can assign a 
different picture to each phonebook item. 
When a call is received from a caller stored 
in the phonebook, the picture is used after 
Caller ID information is displayed.
Note:
LWhen both lines receive calls at the 
same time, picture IDs are not displayed 
for either line, even after one line 
answers the call individually.Caller list
Caller information for the last 50 different 
callers is logged in the caller list. You can 
use this list to return missed calls.
Missed calls
If a call is not answered, the unit treats the 
call as a missed call. The number of 
missed calls is shown on the display. This 
lets you know if you should view the caller 
list to see who called while you were out.
Viewing the caller list and 
calling back
1{MENU} (F2) i G i {SELECT}
2Press {V} to search from the most 
recent call, or {^} to search from the 
oldest call.
3{C}
Note:
LIf the indicated line is already being used 
or you want to select the other line, 
select the desired line by pressing 
{LINE1} or {LINE2}.
LIf you have registered a cellular phone to 
the base unit, you can make a call by 
pressing {CALL}, then pressing 
{LINE1} or {LINE2}.
Displayed symbols
Lm and n indicate which line the caller 
information was received from.
LIf the same caller calls more than once, it 
is displayed with the number of times the 
caller called (“×2” to “×9”). Only the date 
and time of the most recent call is 
stored.
LA Q is displayed next to items which 
have already been viewed or answered.
THA12_THA17.book  Page 28  Tuesday, March 14, 2006  10:05 AM 
						

							G Caller ID Service
For assistance, please visit http://www.panasonic.com/phonehelp29
Editing a caller’s phone number 
before calling back
You can edit a phone number in the caller 
list by removing its area code and/or the 
long distance code “1”.
1{MENU} (F2) i G i {SELECT}
2Select the desired item.
3Press {EDIT} repeatedly until the 
phone number is shown in the desired 
format. 
1Local phone number
2Area code – Local phone number
31 – Area code – Local phone 
number
4{C}
Caller ID number auto edit feature
Once you call back an edited number, the 
unit can automatically edit other incoming 
phone numbers each time you receive a 
call.
For example, you can use this feature to 
set the unit to ignore the area code of 
callers in your area code, so that you can 
call these local numbers using caller 
information without dialing the area code.
To activate this feature, you must edit an 
item in the caller list, then call that number. 
After that, phone numbers from that 
caller’s area code are edited automatically. 
This feature can be turned on or off (page 
47). The default setting is “On”.
Note:
LPhone numbers from the 4 most recently 
edited area codes are automatically 
edited.
LIf you move to another area, you can 
turn this feature off to erase previously edited area codes. To use this feature 
again, turn it on and reprogram the area 
codes you want to edit once again.
Storing caller information into 
the phonebook
1{MENU} (F2) i G i {SELECT}
2Select the desired item.
LTo edit the number, press {EDIT} 
repeatedly until the phone number is 
shown in the desired format.
3{>} to save.
4Continue from step 2, “Editing items in 
the handset phonebook”, page 25.
Erasing caller information
Erasing a selected item
1{MENU} (F2) i G i {SELECT}
2Select the desired item.
3{CLEAR} i {OFF}
Erasing all items
1{MENU} (F2) i G i {SELECT}
2{ERASE} i {YES}
3Press {OFF} after “All erased” is 
displayed. Example:
Example:
Example:
321-5555
555-321-5555
1-555-321-5555
THA12_THA17.book  Page 29  Tuesday, March 14, 2006  10:05 AM 
						

							u Video Phone
30For assistance, please visit http://www.panasonic.com/phonehelp
Video phone feature
The handset can be used to make and 
answer video calls, which allow you and 
the person you are talking to to see each 
other in real time.
Important:
LIn order to use this feature on an 
intercom call, you must have another 
compatible Panasonic unit (KX-THA12/
KX-THA16/KX-THA17).
LDuring a video call, the call waiting tone 
is not heard and you cannot answer the 
2nd call on the same line.
LOnly 1 person at a time can have a video 
call with an outside party.
LKX-THA17 only:
By connecting the handset to your TV 
with the included A/V out cable, you can 
display video calls on your TV. To 
connect the handset to your TV with the 
included A/V out cable, see page 15.
Note:
LIt may take time to connect the video call 
between you and the other party.
When the video connection is 
completed, “Preparing” disappears 
from the display and you can start talking 
with the other party.
LFor privacy, you can set privacy image 
(page 34) in advance. When a video call 
starts, the handset sends the privacy 
image to the other party instead of your 
live video.
LIf you subscribe to Call Waiting service, 
the call waiting signal may disrupt the 
video call. To keep the line quality stable, you may temporarily disable Call 
Waiting service before making a call. 
Please consult your service provider for 
the code to disable this service.
Compatibility 
To have a video call with the other party, 
the other party must also have a 
compatible Panasonic unit (KX-THA12/
KX-THA16/KX-THA17) with the base unit 
(KX-TH102) or ITU-T H.324 compatible 
device. To maximize the performance 
capabilities, we highly recommend that 
both you and the other party have 
compatible Panasonic units to have a 
video call.
LDepending on the compatibility of the 
other partys video phone, both video 
and voice calls may be disconnected 
when you press {V- O F F} to switch to a 
voice call.
Connection quality
The quality of video calls depends on the 
quality of the connection between your 
phone and the other party’s phone. If 
connection quality degrades during a 
video call and k or l turns red, the 
unit may change the call to a voice call 
automatically and the video connection 
may end.
THA12_THA17.book  Page 30  Tuesday, March 14, 2006  10:05 AM