Panasonic EB-TX210 EB-TX220 Operating Instructions

    79
Appendix A: Before Requesting Help
Before 
Requesting 
Help
As you learn how to use all of your phone’s features, you may 
occasionally experience minor problems. Fortunately, you can 
fix most of these problems yourself. Listed below are some of 
the problems you might encounter, as well as procedures that 
may help you arrive at a solution. If your problem persists, 
please contact your wireless service provider or visit 
Panasonic’s website at 
www.panasonic.com. 
Problems and Solutions...

Appendix A
80    
B attery w ill not 
rechargeThe am bient air 
tem perature exceeds 
11 3°F (45°C ) or is less 
th a n  3 2°F (0°C).
Contact between your 
battery and recharger is 
in c o m p le te . 
The battery has not been 
charged for a long tim e 
and has been deeply 
discharged.
The battery is defective.Lower or raise the air 
tem perature; allow the 
phone to cool off or warm  
up before recharging.
D isconnect your charger 
from  the phone and then try 
reconnecting it. 
A ttem pt to rech arge...

Appendix A
    81
U n able to  
receive callsPhone is off.
Security features m ay be 
set so that the phone will 
not receive calls.
Answer O ptions setting is 
set to use 
 to answ er 
a call.
S ervice  is no t activated .Turn on phone.
Check Call Restriction 
settings. (S e e
 “Call Lock” 
on page 60 for m ore 
in fo rm a tio n .)
Press 
 to answer a 
call or change the Answ er 
Options setting to 
Any Key. 
(See “Answer Options” on 
page 28.) 
Contact your wireless 
service provider.
Missing 
incom...

Appendix A
82    
U nable to 
place callsPhone is off.
Security features may be 
set so that the phone 
cannot place calls.
You are outside of a 
ce llu la r s e rv ic e  a re a .
An error was m ade dialing 
the number. 
Service is not activated.C onfirm  phone is on.
C heck Call Restriction 
s e ttin g s . (S ee
 “C a ll L o c k” 
o n pag e 6 0 fo r m ore  
inform ation .)
C heck your wireless 
service provider’s coverage 
m ap (including roam ing 
areas) and try to m ove to a 
location  w ithin  the...

Appendix A
    83
U n able to  
store entries 
in to  
PhonebookThe Phonebook is full. Delete an entry from  the 
Phonebook. (S ee
 “E diting/
Deleting a Phonebook 
Entry” on page 42 for 
details.)
U n able to  
enter text as 
desired when 
pressing keysPhone m ay be in 
WORD T9 ( ) mode 
instead of Letter ( ) 
m ode.If   shows above the 
right softkey ( ), press 
th e  rig h t s o ftk e y  ( ) u n til 
 appears above it. 
(See “Text Entry 
Operations”, C h a p te r 4 .)
Unable to set a 
subscriber...

Appendix A
84    
System Warning Tones
If your call cannot be completed because of a wireless system 
error, you will hear one of the following warning tones:
Dropped Call Warning Tone
A slow busy tone sounds when your call drops because of low 
signal strength or if a caller hangs up.
Reorder Tone
A fast busy tone sounds when the cellular system is too busy 
to complete the call.
Intercept Tone
A rapid high/low tone sounds when a call is attempted before 
service has been established. Before placing a...

    85
Appendix B: Phone Accessories
Phone 
Accessories
A variety of accessories are available for your Panasonic phone. 
Contact your local wireless service provider to purchase Genuine 
Panasonic accessories.
Replacement antennas are available from 
Panasonic. 
In the U.S., call 1 (800) 833-9626. 
In Canada, contact your cellular dealer.
Using non-Panasonic accessories or accessories not 
recommended by your wireless service provider may result 
in poor performance of your phone, or even cause an...

Appendix B
86    
EB-TX210 and EB-TX220 
Additional Accessories
AC Adapter
EB-CA210
DC Adapter
EB-CD220
Data Cable
EB-RS210
Spare Battery Charger
EB-CV210
Private Handsfree Headset
EB-EM210 

Appendix B
    87
EB-HF210EZ and EB-HF220EZ
Handsfree Carmount Kits
Handsfree Unit
Adjustable Angle Bracket
Handset Holder
(for EB-TX210
Series Handset)
Handset Holder
(for EB-TX220
Series Handset)
Power Supply Cable
Interface Cable 

Appendix B
88    
EB-HF210EZ and EB-HF220EZ
Handsfree Carmount Kits
(continued)
Microphone
Speaker
All Panasonic branded accessories are tested and 
comply with FCC RF exposure requirements. Non-
Panasonic accessories may not comply.