Panasonic DLP Based Projector PT-DZ570U PT-DW530U PT-DX500U Operating Instructions

							Troubleshooting
ENGLISH - 81
Maintenance
ProblemCauseReference 
page
Picture from a 
computer does not 
appear. The cable may be longer than the optional cable.
 
z—
The external video output from a laptop computer may not be correct. 
 
z
(You may be able to change the external output settings by pressing the 
[Fn] + [F3] or [Fn] + [F10] keys simultaneously. The actual method varies 
depending on the type of computer; refer to the documentation provided 
with your computer for further details.) —
Picture from a 
computer DVI-D 
graphic board does 
not appear. [DVI-D IN] setting in [DISPLAY OPTION] menu may be incorrect setting.
 
z57
The graphic board driver of the computer needs to be updated to the 
 
z
latest version. —
The computer may need to be restarted after switching [DVI-D IN] 
 
z
setting in [DISPLAY OPTION] menu of the projector correctly. 57
Picture from a HDMI 
device does not 
appear or pitcture is 
not stable. Is the HDMI cable securely connected?
 
z28
Is the HDMI cable securely connected?  
 
z
Turn the power switches of the projector and attached device Off, and 
then turn power switches On again. —
Isn't unsupported signal cable connected?
 
z87
No sound is output 
from a HDMI device. Set the sound channel of the attached device to Linear PCM.
 
z—
Check the [AUDIO IN SELECT] setting of [AUDIO SETTING].
 
z66
If no audio signal is output during HDMI cable connection, connect the 
 
z
audio cable to any of AUDIO IN 1 to 3 terminals. 66 
						

							82 - ENGLISH
Appendix
Technical Information
Serial terminal
The serial connector which is on the connector panel of the projector co\
nforms to the RS-232C interface 
specification, so that the projector can be controlled by a personal computer which is connected to this connector.
 
JConnection
 
JPin assignments and signal names
D-Sub 9-pin (female)
Outside view Pin No.
Signal name Contents
—NC
TXD Transmitted data
RXD Received data
—Connected internally
GND Earth
—NC
CTS
Connected internally
RTS
—NC
 
JCommunication conditions (Factory setting)
Signal level
RS-232C-compliant Character length8 bits
Sync. method Asynchronous Stop bit1 bit
Baud rate 9 600 bps X parameterNone
Parity None S parameterNone
D-Sub 9-pin (male)
D-Sub 9-pin (female)
Connecting terminals  
on projector
Communication cable Computer 
						

							Technical Information
ENGLISH - 83
Appendix
 
JBasic format
Transmission from the computer begins with STX, then the ID, command, par\
ameter, and ETX are sent in this 
order. Add parameters according to the details of control.
STX
AD I 1 I 2 ;C1 C2C3 : P1 P2Pn ETX
When sending commands without parameters, a colon (:) is not necessary\
.
: 
Û
 
JBasic format (with sub command)
STX
AD I 1 I 2 ;C1 C2C3 :  ETX
S1S2S3S4S5 EP1P2P3P4P5P6
When transmitting a command which does not need a parameter, the operation (E) and parameter are not 
: 
Û
necessary.
Attention
No command can be sent or received for 60 seconds after the lamp starts \
lighting. Try sending any command after that 
 
z
period has elapsed.
When transmitting multiple commands, be sure to wait until 0.5 seconds h\
as elapsed after receiving the response from the 
 
z
projector before sending the next command.
Note
When the command can not be executed, the [ER401] status is sent from th\
e projector to the personal computer.
 
z
When the wrong parameter is sent, the [ER402] status is sent from the pr\
ojector to the personal computer.
 
z
Projector ID supported on the RS-232C interface is ZZ (ALL) and a grou\
p of 1 to 64 and 0A to 0Z.
 
z
If a command is sent with a projector ID specified, the projector will return answer back only in the following cases:
 
z
If it coincides with the projector ID
If the ID specification is ALL and responding (ID ALL) is [ON]
The “STX” character code is 02 and the “ETX” character code \
is 03.
 
z
End  
(1 byte)
Parameter  
(undefined length)
Colon 
 
(1 byte)
3 command  characters   (3 bytes)
Semicolon 
 
(1 byte)
2 ID 
characters   
(2 bytes)
ID designate
ZZ, 1 to 64 and 0A to 0Z
(2 bytes)
Start  
(1 byte)
Parameter (6 bytes)
Symbol “+” or “
-” (1 byte) and set value or 
adjustment value (5 bytes)
Operation (1 byte)
“=” (Value specified using parameter is set) Same as basic format
Sub command (5 bytes) 
						

							Technical Information
84 - ENGLISH
Appendix
 
JCable specifications

Projector
1
NC NC1
Computer (DTE 
specifications)
2 2
3 3
4 NC NC4
5 5
6 NC NC6
7 7
8 8
9 NC NC9
 
JControl commands
When controlling the projector from a computer, the following commands are available:

Command
Control contents Notes
PON Power [ON]
To see if the power is [ON], use the [Power query] command. 
POF Power [OFF]
QPW Power query 000 = Standby   001 = Power [ON]
IIS Switch input modes VID = VIDEO   
SVD = S-VIDEO    RG1 = RGB1   RG2 = RGB2   
DVI = DVI-D    HD1 = HDMI    NWP = NETWORK
OLP Lamp power setting 0 = NORMAL   1 = ECO
QLP Query for lamp 
output setting 0 = NORMAL
   1 = ECO
Q$L Query for lamp 
usage time Response is 0000 - 2000 
 
(Unit in hours: Number of equivalent hours for lamp output being set to\
 [NORMAL])
OSH Shutter 0 = End   1 = Execute
QSH Query for shutter 
state 0 = End   
1 = Execute
VSE Switch aspect 0 = DEFAULT/VID AUTO/VID AUTO (PRI.)   
1 = 4 : 3   2 = 16 : 9    5 = THROUGH   
6 = HV FIT    9 = H FIT    10 = V FIT    20 = S1 AUTO    30 = VID AUTO
QSE Query for aspect 
setting 0 = DEFAULT/VID AUTO/VID AUTO (PRI.)   
1 = 4 : 3   2 = 16 : 9    5 = THROUGH   
6 = HV FIT    9 = H FIT    10 = V FIT    20 = S1 AUTO    30 = VID AUTO
OPP Side by side 
execution 0 = OFF   
1 = ON
QPP Query for  
side by side setting 0 = OFF   
1 = ON
OCS Switch sub memory 01 - 96 = Sub memory number
QSB Query for sub 
memory state 01 - 96 = Sub memory number 
						

							Technical Information
ENGLISH - 85
Appendix
REMOTE IN terminal
Using the [REMOTE IN] terminal provided on the connection terminals of t\
he main unit, it is possible to operate 
the projector from a control panel etc. furnished in a distant location \
where infrared remote control signal cannot 
be received.
 
JPin assignments and control
D-Sub 9-pin (Outside view) Pin No.
Signal name Open (H)Short (L)
GND —GND
POWER OFFON
RGB1Other RGB1
RGB2Other RGB2
VIDEOOtherVIDEO
S-VIDEO OtherS-VIDEO
DVI-D Other DVI-D
AV MUTE OFFON
RST/SETControlled by 
remote control Controlled by 
external contact
Attention
Be sure to short-circuit Pins 
 
z and  when controlling.
When pin 
 
z
 and pin  are short-circuited, the following buttons on the projector's control p\
anel and on the remote control 
cannot be used.
 button,  button
In addition, the RS-232C commands and network functions that correspond \
to these functions cannot be used either.
When pin 
 
z
 and pin  are short-circuited and then any one of pins  to  is short-circuited to pin , the following buttons 
on the projector's control panel and on the remote control cannot be use\
d.
 button,  buttons (RGB1, RGB2, DVI-D, VIDEO/S-VIDEO, NETWORK, HDMI),   
 button
In addition, the RS-232C commands and network functions that correspond \
to these functions cannot be used either.
The above is explanation in the case where 
 
z “REMOTE MODE” of “PROJECTOR SETUP” (
Æpage 66) is set to 
“STANDARD”.
External control
ON
VIDEO
S-VIDEO
LAMP
Remote control
Remote control/External control Standby
RGB1
RGB2
DVI-D
Control panel located in a different room
Projector set up in a meeting room 
						

							Technical Information
86 - ENGLISH
Appendix
Two window display combination list (PT-DZ570U/PT-DW530U)
Subwindow
Main window RGB1
RGB2
VIDEO input S- 
VIDEO  input DVI-D
HDMI
NETWORKRGB 
input YPBPR 
input RGB 
input YPBPR 
input
*1
Moving  image 
system
*2
RGB 
system
*1
Moving  image 
system
*2
RGB 
system
RGB1 RGB input
YPBPR input
RGB2RGB inputYPBPR input
VIDEO input
S-VIDEO input
DVI-DMoving image 
system *1
RGB  
system *2
HDMI Moving image 
system *1
RGB  
system *2
NETWORK
 : SIDE BY SIDE combination is possible
 : SIDE BY SIDE combination is impossible
 : SIDE BY SIDE combination is possible on the following conditions.  
(An image may be unstable in the sub-window under some conditions.)
1)  The SIDE BY SIDE signals have the same vertical scanning frequency.
2)  SIDE BY SIDE combination has signals other than the combination of Interlace si\
gnals by Interlace 
signals.
Only 480p, 576p, 720/60p, 720/50p, 1 080/60i, 1 080/50i, 1 080/24sF, 1 080/24p, 1 080/25p, 1 080/30p, 
*1 : 
1 080/50p, and 1 080/60p are supported.
VGA (640 × 480) - WUXGA (1 920 × 1 200)
*2 : 
non-interlace signal, Dot clock frequency : 25 MHz - 162 MHz
(The WUXGA signals support only VESA CVT-RB (Reduced Blanking) signals.)
Note
If the horizontal resolution of the input signal of the sub window is 1 \
280 pixels or above, the picture quality of the sub 
 
z
window may be lowered.
Restoring the MENU LOCK PASSWORD to default
 Press  button for more than 2 seconds.
 Press ▼ for more than 2 seconds. 
						

							Technical Information
ENGLISH - 87
Appendix
List of compatible signals
The following table specifies the types of signals compatible with the projector.
Format :    V = VIDEO, S = S-VIDEO, D = DVI, H : HDMI, R : RGB, Y : YP
B
Mode Display resolution 
 
(dots) Scanning 
frequency Dot clock 
frequency  (MHz) Format PnP 
*1
H  
(kHz) V  
(Hz) RGB2DVI-D 
 
EDID1 DVI-D 
 
EDID2 DVI-D 
 
EDID3 HDMI
NTSC/NTSC4.43/  PAL-M/PAL60 720 × 480i
15.759.9 — V/S
PAL/PAL-N/SECAM 720 × 576i15.650.0 — V/S
525i (480i) 720 × 480i15.759.9 13.5 R/Y
625i (576i) 720 × 576i15.650.0 13.5 R/Y
525p (480p) 720 × 48331.559.9 27.0 D/H/R/Y
625p (576p) 720 × 57631.350.0 27.0 D/H/R/Y
1 125 (1 080)/60i *21 920 × 1 080i 33.860.0 74.3 D/H/R/Y
1 125 (1 080)/50i 1 920 × 1 080i28.150.0 74.3 D/H/R/Y
1 125 (1 080)/24p 1 920 × 1 08027.024.0 74.3 D/H/R/Y
1 125 (1 080)/24sF 1 920 × 1 080i27.024.0 74.3 D/H/R/Y
1 125 (1 080)/25p 1 920 × 1 08028.125.0 74.3 D/H/R/Y
1 125 (1 080)/30p 1 920 × 1 08033.830.0 74.3 D/H/R/Y
1 125 (1 080)/60p 1 920 × 1 08067.560.0 148.5 D/H/R/Y
1 125 (1 080)/50p 1 920 × 1 08056.350.0 148.5 D/H/R/Y
750 (720)/60p 1 280 × 72045.060.0 74.3 D/H/R/Y
750 (720)/50p 1 280 × 72037.550.0 74.3 D/H/R/Y
VESA400 640 × 400
31.570.1 25.2 D/H/R
640 × 400 37.985.1 31.5 D/H/R
VGA480 640 × 480
31.559.9 25.2 D/H/R
640 × 480 35.066.7 30.2 D/H/R
640 × 480 37.972.8 31.5 D/H/R
640 × 480 37.575.0 31.5 D/H/R
640 × 480 43.385.0 36.0 D/H/R
SVGA 800 × 600
35.256.3 36.0 D/H/R
800 × 600 37.960.3 40.0 D/H/R
800 × 600 48.172.2 50.0 D/H/R
800 × 600 46.975.0 49.5 D/H/R
800 × 600 53.785.1 56.3 D/H/R
MAC16 832 × 62449.774.6 57.3 D/H/R
XGA 1 024 × 768
39.650.0 51.9 D/H/R
1 024 × 768 48.460.0 65.0 D/H/R
1 024 × 768 56.570.1 75.0 D/H/R
1 024 × 768 60.075.0 78.8 D/H/R
1 024 × 768 65.581.6 86.0 D/H/R
1 024 × 768 68.785.0 94.5 D/H/R
1 024 × 768 80.0100.0 105.0 D/H/R
1 024 × 768 96.7120.0 130.0 D/H/R
MXGA 1 152 × 864
53.760.0 81.6 D/H/R
1 152 × 864 64.071.2 94.2 D/H/R
1 152 × 864 67.574.9 108.0 D/H/R
1 152 × 864 76.785.0 121.5 D/H/R
MAC21 1 152 × 87068.775.1 100.0 D/H/R
1 280 × 720 1 280 × 720
37.149.8 60.5 D/H/R
1 280 × 720 44.859.9 74.5 D/H/R
1 280 × 768 1 280 × 768
39.649.9 65.3 D/H/R
1 280 × 768 47.859.9 79.5 D/H/R
1 280 × 768 
*347.4 60.0 68.3 D/H/R
1 280 × 768 60.374.9 102.3 D/H/R
1 280 × 768 68.684.8 117.5 D/H/R 
						

							Technical Information
88 - ENGLISH
Appendix
ModeDisplay resolution 
 
(dots) Scanning 
frequency Dot clock 
frequency  (MHz) Format PnP 
*1
H  
(kHz) V  
(Hz) RGB2DVI-D 
 
EDID1 DVI-D 
 
EDID2 DVI-D 
 
EDID3 HDMI
1 280 × 800 1 280×800
41.350.0 68.0 D/H/R
1 280×800 49.759.8 83.5 D/H/R   ○ 
*4   ○ *4   ○ *4   ○ *4
1 280×800 *349.359.9 71.0 D/H/R
1 280×800 62.874.9 106.5 D/H/R
1 280×800 71.684.9 122.5 D/H/R
MSXGA 1 280×96060.060.0 108.0 D/H/R
SXGA 1 280×1 024
52.450.0 88.0 D/H/R
1 280×1 024 64.060.0 108.0 D/H/R ○ ○○○
1 280×1 024 72.366.3 125.0 D/H/R
1 280×1 024 78.272.0 135.1 D/H/R
1 280×1 024 80.075.0 135.0 D/H/R ○ ○○○
1 280×1 024 91.185.0 157.5 D/H/R
1 366 × 768 1 366×768
47.759.8 84.8 D/H/R
1 366×768 39.649.9 69.0 D/H/R
SXGA+ 1 400×1 050
54.150.0 99.9 D/H/R
1 400×1 050 64.060.0 108.0 D/H/R
1 400×1 050 65.260.0 122.6 D/H/R ○ ○○○
1 400×1 050 65.360.0 121.8 D/H/R
1 400×1 050 78.872.0 149.3 D/H/R
1 400×1 050 82.275.0 155.9 D/H/R
WXGA+ 1 440×900
55.959.9 106.5 D/H/R
1 440×900 46.349.9 86.8 D/H/R
UXGA60 1 600×1 20075.060.0 162.0 D/H/R ○ ○○○
WSXGA+ 1 680×1 050
65.360.0 146.3 D/H/R
1 680×1 050 54.150.0 119.5 D/H/R
1 920 × 1 080 1 920×1 080
55.649.9 141.5 D/H/R
1 920×1 080 
*366.6 59.9 138.5 D/H/R
1 920×1 080 *567.2 60.0 173.0 R
WUXGA 1 920×1 200
61.849.9 158.3 D/H/R
1 920×1 200 
*374.0 60.0 154.0 D/H/R ○ ○   ○ *5   ○ *5
1 920×1 200 *574.6 59.9 193.3 R
Where marked “
*1 : ” signals indicates in Plug and Play is compatible with EDID of projector. Unmarked 
signals in Plug and Play may also be compliant if input terminals are wr\
itten in the format list. Where Plug 
and Play is unmarked and nothing is written in the format list, difficulties in projecting image may occur even 
when computer and projector appear to have same resolution.
If a signal of 1 125 (1 035)/60i is input, it will be displayed as a signal of 1 125 (1 080)/60i.
*2 : 
VESA CVT-RB (Reduced Blanking) compatible.
*3 : 
PT-DW530U only
*4 : 
PT-DZ570U only
*5 : 
Some loss of data occurs to make projection easier.
*6 : 
Note
The number of display dots of the PT-DZ570U is 1 920 × 1 200, and the number of display dots of the PT-DW530U is 1 280 
 
z
× 800, and the number of display dots of the PT-DX500U is 1 024 × 768.
A signal of a different resolution than the above data is converted to the number of disp\
lay dots and then displayed.
The “i” appearing after the resolution indicates an interlaced sig\
nal.
 
z
Flicker (line flicker) may be caused in images if interlace is connected.
 
z 
						

							ENGLISH - 89
Appendix
Specifications
Model No.PT-DZ570UPT-DW530U PT-DX500U
Power supply AC100 V - 240 V    50 Hz/60 Hz
Power consumption 415 W
When [STANDBY MODE] is [ECO] : Approx. 0.3 W (100 V - 120 V), 0.4 W (220 V - 240 V) When [STANDBY MODE] is [NORMAL] : Approx. 15 W
Amps 5.0 A - 1.9  A
DLP chip Panel size
17.0 mm (0.67 inch)
 
(aspect ratio 16 : 10) 16.5 mm (0.65 inch)
 
(aspect ratio 16 : 10) 17.8 mm (0.7 inch) 
(aspect ratio 4 : 3)
Display system Three-unit DLP chip, DLP type
Number of pixels 2 304 000 pixels 
 
(1 920 × 1 200 dots) 1 024 000 pixels 
 
(1 280 × 800 dots) 786 432 pixels 
 
(1 024 × 768 dots)
Lens Manual zoom (2x)/Manual focus
F 2.0 - 3.4, f 21.5 mm - 43.0 mm
Projection lamp 300 W (Up to 310 W) UHM lamp
Optical output 
*14 000 lm (ANSI) 4 500 lm (ANSI)
*2
Applicable 
scanning 
frequencyFor RGB signal
H : 15 kHz - 100 kHz, V : 24 Hz - 120 Hz
PIAS (Panasonic Intelligent Auto Scanning) system
Dot clock frequencyLess than 162 MHz
For YP
BPR signal [480i]
[480p]
[720/50p]
[1 035/60i]
[1 080/60i]
[1 080/25p]
[1 080/30p]
[1 080/50p] H: 15.75 kHz, 
H: 31.5 kHz, 
H: 37.5 kHz, 
H: 33.75 kHz, 
H: 33.75 kHz, 
H: 28.13 kHz, 
H: 33.75 kHz, 
H: 56.25 kHz,  V: 60 Hz
V: 60 Hz
V: 50 Hz
V: 60 Hz
V: 60 Hz
V: 25 Hz
V: 30 Hz
V: 50 Hz [576i]
[576p]
[720/60p]
[1 080/50i]
[1 080/24p]
[1 080/24sF]
[1 080/60p]
H: 15.63 kHz, 
H: 31.25 kHz, 
H: 45 kHz, 
H: 28.13 kHz, 
H: 27 kHz, 
H: 27 kHz, 
H: 67.5 kHz,  V: 50 Hz
V: 50 Hz
V: 60 Hz
V: 50 Hz
V: 24 Hz
V: 48 Hz
V: 60 Hz
HD/SYNC, VD terminals are not compliant with 3 value composite SYNC.
 
z
For video signal 
(S-video  
included) H : 15.75 kHz/15.63 kHz, V : 50 Hz/60 Hz
For DVI-D/HDMI 
signal 480p, 576p, 720/60p, 720/50p, 1
 080/60p, 1  080/50p, 1  080/60i, 1  080/50i, 1  080/24sF, 1  080/30p, 
1 080/25p, 1 080/24p
Displayable resolution : VGA - WUXGA (non-interlace)
 
z
Dot clock frequency : 25 MHz - 162 MHz 
z
Color system 7 standards (NTSC/NTSC4.43/PAL/PAL-N/PAL-M/SECAM/PAL60)
Screen size 40 inch - 300 inch 
*3
Screen aspect ratio16 : 104 : 3
Projection scheme Menu-selectable from front/rear/ceiling mount, and floor mounting
Contrast ratio 2 000 : 1
Terminals RGB1 IN
1 set, BNC × 5
[RGB signal]
0.7 V [p-p]
HD/SYNC
VD75 Ω (G-SYNC : 1.0 [p-p] 75 Ω)
TTL high impedance, automatic positive/negative polarity compatible
TTL high impedance, automatic positive/negative polarity compatible
[YP
BPR signal] Y : 1.0 V [p-p] Synchronization signal included, PBPR : 0.7 V [p-p] 75 Ω
RGB2 IN 1 set of high density, D-sub 15-pin (female)
[RGB signal]
0.7 V [p-p]
HD/SYNC
VD75 Ω (G-SYNC : 1.0 [p-p] 75 Ω)
TTL high impedance, automatic positive/negative polarity compatible
TTL high impedance, automatic positive/negative polarity compatible
[YP
BPR signal] Y : 1.0 V [p-p] Synchronization signal included, PBPR : 0.7 V [p-p] 75 Ω 
						

							Specifications
90 - ENGLISH
Appendix
Model No.PT-DZ570UPT-DW530U PT-DX500U
Terminals VIDEO IN
1 set, BNC, 1.0 V [p-p] 75 Ω
S-VIDEO IN 1 set, Mini DIN 4-pin, Y: 1.0 V [p-p], C: 0.286 V [p-p] 75 Ω, compatible with S1 signal
DVI-D IN 1 set, DVI-D 24-pin (Single link), DVI 1.0 compatible, HDCP compatible
HDMI IN 1 set, HDMI 19-pin (HDCP/Deep color compatible)
SERIAL IN 1 set, D-sub 9-pin, RS-232C compatible, computer control use
REMOTE IN 1 set, D-sub 9-pin, external control use
LAN 1 set, RJ-45, network connection use, PJLink compatible, 10 Base-T/100Ba\
se-TX
AUDIO IN1 Single - line, 0.5V [rms], RCA pin jack x 2 (L - R)
AUDIO IN2 Dual - line, 0.5V [rms], M3 jack (Stereo MINI)
AUDIO IN3 Dual - line, 0.5V [rms], M3 jack (Stereo MINI)
VARIABLE 
AUDIO OUT Single - line, 0.5V [rms], M3 jack (Stereo MINI)
Monitor output/stereo compatible0 V [rms] - 2.0 V [rms] (variable)
Wireless module 
connection 
terminal Dedicate to single-line wireless module (optional ET-WM200U)
Power cord length 3.0 m (9.1')
Cabinet Moulded plastic
Dimensions Width : 332 mm (13 1/16"), Length : 425 mm (16 23/32"),  
Height : 168 mm (6 5/8") (not including surface projection parts)
Weight Approx. 8.5 kg (18.7 lb) 
*4
Operating environmentTemperature *5 : 0 °C to 45 °C
Humidity : 20 % to 80 % (no condensation)
Remote 
control Power supply
DC 3 V (AA/R6/LR6 battery × 2)
Operating range Approx. 15 m (49'2") (when operated directly in front of signal receptor)
Weight 117 g (4.2 ozs.) (including batteries)
Dimensions Width : 48 mm (1 7/8"), Length : 163 mm (6 13/32"), Height : 24.5 mm (15/16") 
Measurement, measuring conditions and method of notation all comply with\
 ISO21118 international 
*1 : 
standards.
For details of video signals that can be projected using this projector, refer to 
*2 :  “List of compatible signals” 
(
Æpage 87).
This is the average value. It may differ depending on each product.
*3 : 
When using this projector at high elevations 1 400 - 2 700 m (4 593 - 8 858 ft) sea level, temperature will be 
*4 : 
5 °C lower than this higher limit. 
The part numbers of accessories and separately sold components are subje\
ct to change without notice.
 
z