Panasonic Courier Non-display Users Guide

							Non Display 
User’s Guide Integrated Feature Module  
						

							Table of Contents 
 
FIRST TIME ENROLLMENT / TUTORIAL      3 
HOW TO USE THIS GUIDE                        4 
LISTEN                                                  5 
BOOKMARKING MESSAGES                      6 
CALLER ID CAPTURE                               6 
SEND                                                     7  
CALL                                                     8 
NOTIFY                                                  9 
CALL FORWARDING                                10 
MESSAGE FORWARDING                          11 
SETUP 
     BRANCHING                                      12 
     DISTRIBUTION LISTS                         13 
NOTES                                                   14 2  
						

							Accessing the Voice Mail System From your Desk 
 
Dial into the Voice Mail System by entering the Access Number provided by your System Ad-
ministrator. 
 
Internal Voice Mail Extension Number:    ___________ 
 
As a first time user, the system will prompt you through the setup of your personal Voice Mail 
Box.  The Tutorial will guide you through entering the following personal Mailbox information: 
 
4Entering your personal Mailbox Password  
4Recording your Name 
4Recording your personal Mailbox Greeting 
 
Simply follow these instructions to personalize your mailbox. 
When finished, the system will automatically take you into your personal Mailbox.  From here, 
you can access the various Mailbox features of the Courier system.. 
 
Accessing the Voice Mail System from an Outside Line 
 
Dial the phone number assigned to the Courier System from an outside line.  When the Cou-
rier answers, press the asterisk (*) key on your phone to access the Voice Mail Center.  Fol-
lowing the commands, enter your mailbox number and password to access your  personal 
Mailbox. 
 
External Voice Mail Telephone Number:    ______________ 
 
 
 FIRST TIME ENROLLMENT / TUTORIAL Helpful Hints 
 
Quick Entry into Mailbox 
 
4When dialing into the Courier from an outside line, upon hearing the main greeting, you 
can dial # followed by the extension number to get you to the partys personal greeting 
without ringing the users telephone. 
 
4You can always bypass a personal greeting by dialing # at any time during the greeting.  
After dialing pound, you will hear a short tone indicating that you can begin recording 
your message. 3  
						

							 
The Courier Voice Mail System provides audible prompts to guide you through its features.   
At the main menu, you will hear the following prompts: HOW TO USE THIS GUIDE Listen to New Messages  Listen to Old Messages  Send a Regular Message  Send a Scheduled Message  Record your Standard Mailbox Greetings and direct  incoming calls to 
your telephone Record your Optional Mailbox Greeting and direct incoming calls to 
your mailbox Set Up and Activate Call Forwarding  Set Up and Activate  Message Forwarding  Set Up and Activate Message Notification  Set Up Voice Mail   Exit Voice Mail  4  
						

							LISTEN LISTEN OPTIONS  Save the message as Old Delete the message Play the message from beginning (replay) Reply to sender’s message or caller Forward a message to a mailbox Skip Message to advance to next message and keep message 
as New Stamp message with Time and Date received Reverse message during playback Advance message during playback Pause message during playback LISTENING TO MESSAGES...NEW & OLD 
 
·New:  To listen to new messages.  
·Old:    To listen to old or saved messages. 
 
4From the Main Menu, press 1 for New Messages 
4From the Main Menu, press 2 for Old Messages User has the following options after playing the message. 5  
						

							BOOKMARKING MESSAGES & CALLER ID CAPTURE The Courier provides two unique features that are used while listening to messages, they are Book-
marking Messages and Caller ID Capture. Both features are functional from any telephone (Cell 
Phone, Internal Phone, etc.), and are utilized when listening to New or Old messages.   
 
 BOOKMARKING & CAPTURING CALLER ID FROM A NON DISPLAY TELEPHONE: 
 
4While listening to a message, press ## at the desired location to  place a bookmark and capture Caller ID for that mes-
sage. Listen and follow voice prompts. To Set a bookmark at the current position To Jump To an existing bookmark To Assign this caller ID to your mailbox To Remove this caller ID from your mailbox To Exit feature and return to voicemail main menu 6  
						

							SEND User has the following options available after recording the message: SEND REGULAR & SCHEDULED MESSAGES 
 
·Send Regular voice messages to other mailboxes on the system. 
·Ability to Schedule a message to send to other mailboxes on the system. 
 
4From the Main Menu, press 3 to Send a Regular Message.  Enter the mailbox 
number, record the message and press  # when finished.  
4From the Main Menu, press 4 to Send a Scheduled Message. Enter the MM/DD/
YY to deliver the message.  Enter delivery time, enter the mailbox number, then 
record  your message.  Press # when finished. SEND OPTIONS  Send the message Delete the message Listen to the message ReRecord the message Append or add to recorded message Receipt of message confirmation Mark Message as Private to prevent transfer of message Mark Message as Urgent for expedited delivery Note:  to send a message to a System Distribution List, press # and the 2 digit system list number, 
which has been set up by the System Administrator. 7  
						

							CALL User has the following options after Dialing Greeting Number 1-5 DIRECTING CALLS TO TELEPHONE OR  VOICE MAILBOX  
 
When callers enter extension numbers from the auto attendant: 
·Calls to Telephone will ring extension first, then forward to voice mail, if no answer. 
·Calls to Voice Mailbox will go directly to the mailbox greeting, without ringing the phone. 
·Each option has up to 5 greetings to record 
 
4From the Main Menu, press 5 to Direct Calls to Telephone and record Telephone Greet-
ings.  
4From the Main Menu, press 6 to Direct Calls to Voice Mailbox and record Voice Mailbox 
Greetings.   Notes:  Both Greeting options can be set up in 2 parts: 
Static: Record message during first time set up.  You will not have to change this message again. 
Dynamic: Record the message as you need to.   
 
Example:  Send Calls to Voice Mailbox “Out Of Office” 
First Part:        “Hello, this is Emma Smith.  I am currently out of the office …” 
Second Part:  “I will return on Thursday at 2:00 pm. Please leave a message and I will return your call 
when I return. Thank you.” 
 
The System automatically combines these messages when a caller enters your Voice Mail ox greeting. 
Note:  If nothing has been recorded in the Second Part greeting, only the First Part greeting will play. SETTING UP YOUR PERSONAL GREETING Activates  desired greeting. Listen to First Part of greeting Record First Part  of greeting  Listen to Second Part of greeting Record Second  Part  of greeting  Listen to Both Parts of greeting Apply Changes and Exit to main menu 8  
						

							NOTIFY Hear and Modify Message Notification Status 
 
Follow the voice prompts to setup notification numbers and cascading 
times. Activate Message Notification Deactivate Message Notification Exit Message Notification and return to main menu EXTERNAL MESSAGE NOTIFICATION 
 
·Notifies external telecommunication devices of Voice Mail messages. 
·Selectable notification of All Messages or Urgent messages only 
·Up to 4 devices may be selected. 
·System continues to notify all devices, in cascading sequence, until the message is re-
trieved 
·Notification may be scheduled with time and day parameters. 
 
4From the Main Menu, press 9 to enter Message Notification Maintain Notifications Schedules 9