Panasonic Courier Large Display Users Guide
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FORWARDING CALL FORWARDING ·Forward incoming calls to another extension. ·Up to 4 extensions may be activated. ·System continues to notify all extensions, in cascading or- der. ·Extension sequence may be changed. 4Call: begins Call Forwarding setup and activation process. SETUP AND ACTIVATION OF NOTIFICATION NUMBERS 4SETUP to program extension numbers. 4ACTIVATE to forward calls. An Asterisk next to number (*) indicates forwarding number has been selected. Note: Voice prompts provide setup assistance. CHANGING CALL FORWARDING SEQUENCE Once Extensions have been input, you can change their sequence. In the Call Forwarding Screen, press the “Next” key on the tele- phone, and the system will take you to this display: ŒSelect Phone number you wish to move on the left side of the screen. Select new location for the selected number on the right side of the screen. 10
FORWARDING SETTING UP MESSAGE FORWARDING 4Forward To selects extension number 4CC My VMB to retain a copy of forwarded message in your own mailbox 4An asterisk (*) is displayed when the option is toggled on. INPUTTING EXTENSIONS 4Change favorite mailbox 4Mailbox Number messages will be forwarded to 4Enter Mailbox No to forward messages to a specific mailbox 4Directory provides a list of Voice Mailboxes MESSAGE FORWARDING ·Forward all messages to another extension. ·Carbon copy messages for reference. 4Msg: begins Message Forwarding setup and activation proc- ess. 11
SETUP ADDING/CHANGING BRANCHING MAINTENANCE 4Change favorite mailbox 4Mailbox Number messages will be forwarded to 4Enter Mailbox No to forward messages to a specific mailbox 4Directory provides a list of Voice Mailboxes SETUP ·This screen provides many options to personalize your mailbox. Some of the options will automatically be set during first time user tutorial, but can be changed at a later time. 4SETUP: brings you to the set up screen VOICE MAIL SETUP SCREEN—FUNCTIONS 4Password: Enter and/or change password. 4Name: Record mailbox user’s name 4Screen: Turns on call screening to identify incoming callers 4Confirm: Provides Confirmation receipt of sent voice mail. 4Distribution List: Setup and maintain personal Distribution Lists 4Branch: Allows incoming caller to “one-touch dial” to another exten- sion. 4Queue: While on a call, other incoming calls remain in “queue” or are spooled. 4Totals: When dialing into your Voice Mailbox, Totals will announce the number of New & Old messages. 4Recycle: Deleted messages are retained up to 2 days 4FIFO/LIFO Hear messages First In First Out, or Last In First Out. Note: Asterisk (*) toggles feature on/off BRANCHING & BRANCHING MAINTENANCE ·Routes incoming calls from mailbox greeting to other extensions ·Up to 10 one-touch branching selections 40-9 to setup or change one-touch dial locations and corresponding extension numbers. 4Follow system voice prompts for setup. 12
SETUP DISTRIBUTION LIST FUNCTIONS 4Create List There are 64 pre-programmed Distribution names to select from. Select a name for the list, and continue to the next screen to add users. 4Browse Lists: to add and delete members to existing lists 4ReRecord Name to change name of Distribution List 4Delete List: Removes Distribution List BROWSING THROUGH A DISTRIBUTION LIST Select Existing List 4ADD enables a Mailbox be added to Distribution List 4DELETE removes mailbox from distribution list. CREATING A DISTRIBUTION LIST Select List Name 4Change favorite mailbox 4Mailbox Number adds favorite mailbox to list 4Enter Mailbox No to add to list 4Directory provides a list of Voice Mailboxes to add to list DISTRIBUTION LISTS ·Convenient method to route messages to entire list of exten- sions ·Create lists by department, association, job function...etc. ·Lists may be edited as needed. 4DistList: takes you to Distribution List setup 13
OFF-HOOK VOICE ANNOUNCE OFF HOOK VOICE ANNOUNCE * Off hook voice announce is a feature than can be applied to any extension on the system. First, it must be part of the Mailbox’s Class of Service, and the Monitor Transfer feature must be activated in order for this function to operate properly. ŒWhen a person is engaged in a conversation and a call comes through the Automated Attendant (AA) for that person, the Courier will attempt to transfer the call to the user. Upon indication that the extension is busy, the AA will pull the call back, and announce to the outside caller that the desired extension is currently on the telephone, but will an- nounce the call to the party. ŽThe AA will then ask the outside caller to state their name. The AA will then announce, through the earpiece, to the desired party that there is a call waiting, and replay the recorded name of the outside caller. Note: When this announcement is made, it is only heard by the desired extension, and does not interrupt that existing conversation. The other outside party does not hear a thing. Upon hearing the announcement, the Large Screen Display changes and provides the follow- ing call handling options: 4Accept: New call is transferred to your extension. 4Queue: Puts incoming caller on hold and periodically plays a queue message asking the caller if they would like to continue holding or leave a message. 4Message: Incoming caller is directed to leave a message 4Redirect: Allows you to transfer Incoming call to another extension on the system. REDIRECT CALLS 4Change favorite mailbox This screen gives you the option to display 2 favorite (commonly used) mailboxes for quick access 4Directory provides a list of Voice Mailboxes * System configuration dependent. Check with your Authorized Panasonic Dealer for details. 14
Telecommunication Systems Company Division of Matsushita Electric Corporation of America Business Telephone Systems Division Headquarters Two Panasonic Way Secaucus, NJ 07094 (201) 392-4220 www.panasonic.com/dbs 04/2001