Panasonic Cf 73scvtsbm Owners Manual

							21
Operation
Security Center/Antivirus Protection
Use the Windows Security Center function to protect Windows from damage by computer
viruses, etc.
Windows Security Center
What is Windows Security Center?
The Windows Security Center allows centralized management of Windows security infor-
mation, and monitors antivirus measures and other Windows security settings to ensure
optimum safety.
Use the Windows Security Center function to protect your computer from damage by vi-
ruses, etc.
Select [start] - [Control Panel] - [Security Center] to display the current settings for the
following security functions.
• Windows Firewall
A security system for protecting the computer from unauthorized access via the Internet
or other external networks.
The firewall regulates the data exchanged between the computer and the external net-
work, so that only approved data can pass through.
At the time of purchase, the Windows Firewall is set to be enabled.
• Automatic Updates
If your computer is connected to the Internet, this function regularly checks whether secu-
rity updates and other important updates have been made available, and automatically
installs these updates in their latest conditions.
• Virus Protection
This function regularly checks whether antivirus software has been installed in the com-
puter, and whether the version of that software is the latest version available.
Read the message, select 
 (red icon) on the taskbar, and make the appropriate settings.
This message, which the Windows Security Center displays to confirm the security-related settings
regularly, will be displayed until the settings are made more properly.
If the message “Your computer might be at risk” is displayed
NOTE
This message does not indicate an error. You can use the computer while the message is
displayed. However, in order to operate the computer more safely, we recommend mak-
ing the appropriate measures to reduce damage from virus and other attacks, thus avoid-
ing the appearance of this message.
Some network-related software and some online network games do not operate normally
if the Windows Firewall is enabled. Ask the software manufacturer about the Windows
Firewall in the case of using such software.
For further details on the Windows Firewall, see the help displayed by the following
methods:
1Select [start] - [Help and Support] and input [Windows Firewall] into [Search].
2Select [Windows Firewall overview].
NOTE
The Pop-up Blocker
In Windows XP, security functions have been strengthened with regard to Web contents.
One of these is the “Pop-up Blocker,” which may prevent some Web pages from being dis-
played.   
						

							22
Operation
Useful Information
Saving Data on the Hard Disk
Hard Disk Lock
When the Hard Disk Lock is set to [Enable], it is impossible to read/write data from/to the hard
disk when the hard disk is installed in a different computer, since a password is also set for the
hard disk. When the hard disk is returned to the original computer, you can read and write data as
before.  In this case, however, make the settings in the Setup Utility exactly the same as they were
before the hard disk was removed.  (Note that this Hard Disk Lock does not guarantee the com-
plete protection of data.) (
  “Security Measures”)
Do not expose your computer to shock.
Use care when handling your computer, shock may damage your hard disk or make your
software applications and data unusable.
Do not power off your computer while software applications are running or hard disk
drive indicator
is on.
Properly shut Windows down to avoid problems.
Save all valuable data to disks, etc.
Backing up data to disks, etc. will limit damage should trouble occur to your computer or
should you inadvertently change or erase data.
Use the security function for all important data.  (  “Security Measures” and
“SD Memory Card Security Function”)
When Using Peripheral Devices
Pay strict attention to the following points to avoid damage to the computer, peripheral devices,
cables, etc.  Also, in addition to following this manual and the Reference Manual, carefully read
the instruction manuals for the peripheral devices being used.
Use only peripheral devices that conform to the computer’s specifications.
Connect the devices properly, paying close attention to the condition and position of the
connectors.
If a connection cannot be made easily, do not apply undue force; check once more to con-
firm the condition and position of the connector (alignment of pins, etc.).
If the connector has holding screws, fasten the screws firmly.
Do not carry the computer with cables attached, and do not pull on the cables forcefully.
Users are advised to purchase the latest versions of virus protection software and use
them regularly.
We recommend you run the software:
• When booting your computer.
• After receiving data.
We recommend that you check data received on disks or from external sources, such as data
downloaded from the Internet, e-mail, etc.  (For compressed files, uncompress them before
running a check).
For Data Execution Prevention (DEP), you can make one of the settings in the following menu.
[start] - [Control panel] - [Performance and Maintenance] - [System] - [Advanced] - [Settings]
(in [Performance]) - [Data Execution Prevention].
For more information, refer to Windows help.
Computer Viruses
Windows Update
You can use the latest patches and service packs for Windows with the following menus.
Do not apply “Driver Updates” even if a message to update a driver appears. If a driver
update is required, contact to Panasonic Technical Support. (
 page 41)
[start] - [All programs] - [Windows Update] 
						

							23
Operation
Wireless LAN (only for models with wireless LAN)
To prevent theft of data or unauthorized access to the hard disk
via a wireless LAN.
If you plan to use wireless LAN functions, we recommend that you do so only after making
the appropriate security settings, such as for data encryption.
When Disposing of or Transferring Ownership of This Device
When disposing of or transferring ownership of this device, erase all data on the hard disk in
order to prevent the theft of hard disk data. Even if you delete data or initialize the hard disk
through normal Windows commands, data can still be read using special software. In order to
erase all data, either have the data erased by a specialist (at a charge) or use the hard disk data
erase utility (included) (
 page 38).  (Note that this hard disk data erase utility does not guar-
antee that data will be completely erased.)
Also, note that if you transfer ownership of this device without deleting commercial soft-
ware that you have installed to the hard disk, you may be in violation of the licensing
agreement for that software.
When Changing Hard Disk Partitions
When using the hard disk backup function, divide into partitions when a backup area is created
(
 page 34).  If you divide up the hard disk into partitions before creating the backup area, the
backup area cannot be created. 
						

							24
Troubleshooting
List of Error Codes
When turning on the computer, if one of the following error codes or messages is displayed, follow the instructions shown below.
If the problem persists, or if the error code or message displayed is not shown here, contact Panasonic Technical Support. (
 page 41)
Error Code/Message
0211: Keyboard error
0251: System CMOS checksum
bad - Default configuration
used
0271: Check date and time set-
tings
0280: Previous boot incomplete
- Default configuration used
0613: Serial Port*1 configura-
tion changed
0614: Serial Port*
1 config. error
- device disabled
*1The port name, such as A or B,
is displayed, indicating the con-
flicting ports.
Press  to Setup
Operating System not found
Extended RAM Module Failed
Action
If an external keyboard is connected, disconnect these devices.
An error has occurred in the memory that stores the Setup Utility settings.  This error occurs
when the memory content is changed through some inadvertent operation by a program or
other function.
Run the Setup Utility and load the default values, then change the settings to the appro-
priate values as needed.
If the problem persists, the internal clock battery may need to be replaced. Contact Pana-
sonic Technical Support.
The data and time setting are incorrect.
Run the Setup Utility and set the date and time correctly.
If the problem persists, the internal clock battery may need to be replaced. Contact Pana-
sonic Technical Support.
Startup has failed repeatedly, so the Setup Utility settings have been returned to their default
values, and the computer has been restarted.
  Run the Setup Utility and load the default values, then change the settings to the appropri-
ate values as needed.
I/O address and IRQ settings are in conflict.
Run the Setup Utility and change the settings in [Advanced] menu so there is no port
conflicts.
Write down the error details and press    F2    to run the Setup Utility. Confirm the
settings, and change the settings to the appropriate values as needed.
The OS is not properly installed on the floppy disk or the hard disk that you are trying to
boot from.
If the computer cannot be booted from the floppy disk, check the floppy disk drive to
ensure that the disk is in fact bootable, and change it to another if not.
If the computer cannot be booted from the hard disk, confirm whether the hard disk is
properly recognized in [Information] menu of the Setup Utility.
• If the hard disk is recognized, perform the reinstallation procedure.
• If not, contact Panasonic Technical Support.
 If a device is connected to the USB port, disconnect the device, or run the Setup Utility
and set [Legacy USB Support] in [Advanced] menu to [Disable].
If the extended RAM module has not been inserted properly, or if an extended RAM
module other than one matching the specifications has been inserted, a beep will sound
and the message “Extended RAM Module Failed” will be displayed when turning the
power on. In this case, turn the power off, confirm that the extended RAM module meets
the specifications, and reinsert it.
 To run the Setup Utility
1
Restart the computer.
2Press   F2   while [Panasonic] boot screen is displayed soon after the computer begins the startup procedure. 
						

							25
Troubleshooting
Dealing with Problems (Summary)
The power indicator is not
lit
The computer does not op-
erate when a USB device is
connected
[Enter Password] is displayed
POST Startup Error(s) is
displayed
Windows startup, or an op-
eration is extremely slow
The date and time are incor-
rect
When resuming from the
standby or hibernation
mode, [Enter Password]
does not appear even if a
password has been set in the
Setup Utility
When the administrator
password is forgotten
When “Remove disks or
other media.  Press any key
[Executing Battery
Recalibration] screen is dis-
played
Check the cable connection for the AC adaptor.
Check to see if a charged battery is properly inserted.
Remove the battery pack and disconnect the AC adaptor, then connect them again.
The computer may not operate when certain USB devices are connected.
Disconnect the USB device, or set [Legacy USB Support] to [Disable] in [Advanced]
menu of the Setup Utility.
Input your Supervisor Password or User Password.  If you have forgotten it, contact
Panasonic Technical Support.
 page 24
Press   F9   in the Setup Utility (  “Setup Utility”).   This will restore the Setup
Utility’s settings to their default values (except the password settings).  Then, the Setup
Utility must be run once again for you to input the appropriate operating environment
settings.  (The processing speed depends on the application software used, so this opera-
tion may not cause the processing speed to increase.)
If you install resident software after purchasing this computer, disable the resident software.
When Indexing Service is enabled, Windows operation becomes slower.
Disable Indexing Service in the following menu.
[start] - [Search] - [Change preferences] - [Without Indexing Service]
You can set the date and time using the following menu:
[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]
  When the computer is connected to a LAN, confirm the date and time of the server.
If you continue to experience problems, the internal battery maintaining the clock may
need to be replaced.  Contact Panasonic Technical Support.
  This computer will not correctly recognize the date and time starting from the year 2100 A.D.
  Even when a password has been set in the Setup Utility, [Enter Password] does not appear
when the computer resumes from the standby or hibernation mode. If you want to use the
security function when using the standby or hibernation mode, use the Windows pass-
word as follows:
1Select [start] - [Control Panel] - [User Accounts], and select the account for which the
password will be set.
2Select [Create a password], input the password, and then [Create Password].
3Add the check mark for [Prompt for password when computer resumes from standby]
in [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].
If you have created a password reset disk ( page 14), a message is displayed when you
fail to correctly enter the password. Follow the message’s instructions and set the pass-
word again by using the password reset disk.
If you have not created a password reset disk, after reinstalling, setup Windows and then
set the password again.
This means a floppy disk that does not contain system startup information has been left in
the floppy disk drive. Remove the floppy disk, and press any key.
This message may appear when certain USB devices are connected. Remove the USB
device, or set [Legacy USB Support] in [Advanced] menu of the Setup Utility to [Disable].
If the message still appears even after trying the above measures, this may be an indication
that some type of hard disk failure has occurred. Contact Panasonic Technical Support.
This screen appears because the Battery Recalibration was canceled before Windows was
shut down last. To start up Windows, turn off the computer by sliding the power switch,
and then turn it back on again.
When a problem occurs, refer to this page.  The “Reference Manual” also contains detailed information.  If a problem appears to be
related to a software application, read the software related manual.  If you still cannot troubleshoot the problem, contact Panasonic
Technical Support. (
 page 41) You can use the PC Information Viewer to check the computer’s usage status. ( 
“Dealing with Problems (Advanced)”)
 Starting Up 
						

							26
Troubleshooting
Dealing with Problems (Summary)
No display after powering on
The power has not been
turned off, but after a cer-
tain period of time, there is
no display
When the battery pack is
used, the screen is darker
than when the AC adaptor
is connected
The LCD brightness changes
a number of times when the
AC adaptor is disconnected
Image colors are not repro-
duced as expected when dis-
playing photographs or
other images
An afterimage appears (e.g.,
green, red, and blue dots re-
main on the display) or there
are dots not displaying the
correct colors
The screen becomes disor-
dered
When there is no display to an external display,
• Check your cable connection to the external display.
• Confirm your display is powered on.
• Check the settings for your external display.
The display destination may be set to the external display.
Try changing the display destination by pressing    Fn   +   F3   .
If you want to switch the display destination repeatedly by pressing    Fn   +   F3   , make
sure that the display destination has switched completely each time before pressing
  Fn   +   F3   again.
Press   Fn   +   F2    and adjust the brightness.
Has the computer been set to the power-saving mode?
    To resume operation of your computer from the condition the power of the display is off
(for energy conservation purposes), press any key unrelated to the direct triggering of a
selection, like   Ctrl   .
To save power, your computer may have automatically entered the standby mode (power
indicator blinks green) or hibernation mode (power indicator turns off).  In such cases,
press the power switch.
Press   Fn   +   F2   and adjust the brightness.  Note, however, that when the brightness is
increased, the battery running time will become shorter.
Brightness can be set to separate levels for when the AC adaptor is connected and when
it is disconnected.
Intel(R) Display Power Saving Technology (  “Computing on the Road”) is
active and automatically changes the LCD brightness.
We recommend removing the check mark from [Intel(R) Display Power Saving Technol-
ogy]. (
  “Computing on the Road”)
If an image is displayed for a prolonged period of time, an afterimage may appear.  This is
not a malfunction.  The afterimage will disappear when a different screen is displayed.
High-precision and advanced technologies are necessary in the production of color liquid
crystal displays (color LCDs).  Therefore, if 0.002% or less of the picture elements either
fail to light or remain constantly lit (that is, more than 99.998% of elements are function-
ing properly), no defect is considered to exist.
The screen display may become distorted if the resolution or number of colors is changed,
or if an external display is connected or disconnected while the computer is operating.
Restart the computer.
 Display
When the previous item is
not the causePress   F9    in the Setup Utility (   “Setup Utility”).   This will restore the Setup
Utility’s settings to their default values (except the password settings).
Try removing all peripheral devices.
Check a disk error using the following procedure.
1Display [Local Disk(C:) Properties].
Select [Local Disk(C:)] with the right button in [start] - [My Computer], and select
[Properties].
2Select [Tools] - [Check Now].
3Select [Start] after selecting required items in [Check disk options].
At startup, hold down    F8    when [Panasonic] boot screen disappears*1, and release
your finger when the Windows Advanced Options Menu is displayed.  Start the computer
in Safe Mode, and confirm the details of the error.
*1 When [Password on boot] is set to [Enable], [Enter Password] appears after the [Panasonic] boot
screen disappears. Hold down   F8   soon after inputting the password and pressing   Enter   .
 Starting Up (continued) 
						

							27
Troubleshooting
Windows cannot be shut
down or restarted
 Shutting down
If a USB device is connected, try removing it.
It may take one or two minutes to shut down.
The external display no
longer displays properly
When you want to display
the fonts or icons at a larger
size
During simultaneous dis-
play, one of the screens be-
comes disordered
When a video such as an
MPEG file or a DVD video
is being played with
WinDVD or Windows? Me-
dia Player, the display des-
tination cannot be switched
using   Fn   +   F3
When the screen saver is set,
an error will occur during a
resume operation
When an external display not compatible with the power saving mode is used with the
computer, the display may not function correctly when the computer enters the power
saving mode.  In such cases, turn off the power to the external display.
Change the size of the icons, etc. using “Icon Enlarger” (   “Icon Enlarger”).
To enlarge a part of the screen, use Loupe Utility (  “Loupe Utility”).
Try changing the display by pressing    Fn    +   F3   .
If you continue to experience problems, try changing the display destination in the follow-
ing menu.
[start] - [Control Panel] - [Other Control Panel Options] - [Intel(R)  GMA Driver] - [De-
vices]
When the [Command Prompt] is set to “Full Screen” by pressing    Alt   +   Enter   , the
picture is displayed on one of the screens only. When the window display is restored by
pressing   Alt   +   Enter   , the picture is displayed on both screens.
The display destination cannot be switched while a video such as an MPEG file and a
DVD video is playing. Stop playing the video before switching the display destination.
When the computer automatically enters the standby or hibernation mode while the screen
saver is running, an error may occur during a resume operation. In such cases, turn off the
screen saver or try changing the pattern of the screensaver.
 Display (continued)
 Battery Indicator
The red indicator lights
The red indicator blinks
The green indicator blinks*1
The orange indicator blinks
The battery level is very low (the charge is approx. 9% or less).
Connect the AC adaptor. You can use the computer when the battery indicator light is
orange. If you do not have an AC adaptor, save your data and power off your computer.
After replacing the battery pack with a fully charged one, turn your computer on.
Quickly save your data and power off your computer. Remove the battery pack and dis-
connect the AC adaptor, then connect them again.
If the problem persists, contact Panasonic Technical Support. The battery pack or charg-
ing circuit may be defective.
In high temperature mode, the battery is discharging to the level that corresponds to an
80%*2 charge for normal temperature mode. (   “Battery Power”) Do not re-
move the battery pack while the battery indicator is blinking green, or the power will be
turned off forcibly.
*
1Only for the main battery pack.
*2In high temperature mode, the level that corresponds to an 80% charge for normal tem-
perature mode is displayed as [100%].
Battery cannot be recharged temporarily because the internal temperature of the battery
pack is outside of the acceptable temperature range for recharging. Once the allowable
range requirement is satisfied, charging begins automatically. Your computer can be used
normally in this state. 
						

							28
Troubleshooting
Dealing with Problems (Summary)
 Touch Pad / Touchscreen
If you are using an external mouse, ensure that the external mouse has b\
een connected
correctly.
Restart the computer by using the keyboard.
(Press      ,   U    , and select [Restart] with    R    )
If the computer does not respond to keyboard commands, read “No respo\
nse”
(
 page 29).
Has the Setup Utility been used to set [Touch Pad] to [Enable]?
When external mouse drivers are installed (e.g., Intellimouse), the to\
uch pad may not be
used.
Has the touch pad driver been properly installed?
As a result of the physical characteristics of the touchscreen, sometime\
s the position of
the stylus does not match the position of the cursor on the screen. This\
 is not a malfunc-
tion. Perform [Calibration]. (
 page 14)
When mouse drivers are installed (i.e. IntelliMouse), the touchscreen \
is unable to be used.
Reinstall the touchscreen driver.
Has the touchscreen driver been properly installed?
The cursor cannot be con-
trolled properly
Unable to input using the
touch pad
Unable to point correctly
with the stylus included
with the computer
Unable to input by touching
the display
Is Adobe Reader installed?
If you have uninstalled Adobe Reader, install using the following procedures.
1
Log on to Windows with the administrator authority.
2 Select [start] - [Run], input [c:\util
eader\AdbeRdr60_enu_full.exe]\
, then select [OK].
Install Adobe Reader by following the instructions on the screen.
3 Update Adobe Reader to its latest version.
If your computer is connected to the Internet, start up Adobe Reader and select [Help]
- [Update].
If your computer is not connected to the Internet, select [start] - [Run\
], input
[c:\util
eader\Acro-Reader_6.0.2_Update.exe], then select [OK].
 Reference Manual
The Reference Manual is
not displayed
 Reinstalling B’s Recorder/B’s CLiP
When reinstalling, the input
of a serial number has been
askedInput the following serial number
B’s Recorder: 
B’s CLiP: 
 SD Memory Card
Cannot log on with the SD
Memory CardWindows logon user name and password are not set in the SD Memory Card co\
rrectly.
Enter the Windows user  name and password without using the SD Memory Card.
After logging on, set the same user name and the password on the SD Memo\
ry Card and
Windows, using one of the following operations. • Change the setting of the SD Memory Card side by [SD Card Setup].
• Change the setting of the Windows side by [Control Panel]. 
						

							29
Troubleshooting
Some applications do not
work properly
 Fast User Switching Function
When switching to a different user with the Fast User Switching function, the following
problems may occur.
• Some applications may not work properly.
• Key combinations with the Fn key may not work.
• It may not be possible to set the settings of the display.
• A serial mouse may not work.
• The B’s CLiP icon will no longer be shown on the taskbar and CD-RW disc cannot be
written using B’s CLiP.
• Wireless LAN may not work (only for models with wireless LAN).
In this case, log off all users without using Fast User Switching function, and try the
operation once more. If the problem persists, restart the computer.
Press   Ctrl   +   Shift   +   Esc   to open Task Manager and close the software application
which is not responding.
Is there an input screen (e.g., password input screen at startup) hidden behind another
window? Use   Alt   +   Ta b   to check for other windows being displayed.
After shutting down by sliding the power switch for more than four seconds, slide the
power switch to power on and open the application again.
If the program no longer works normally, delete the program using the following menu.
Then reinstall the program.
[start] - [Control Panel] - [Add or Remove Programs]
Some video files use a Codec that is not installed as a standard. In these cases, if you play
back the video file after connecting to the Internet, the Codec may be downloaded auto-
matically, allowing you to play back the file.
 Others
No response
When trying to play back
video files using Windows®
Media Player, the message
[Codec required] appears, and
the file cannot be played back 
						

							30
Troubleshooting
Reinstalling Software
Before Reinstallation
1Turn off the computer and insert the CD/DVD drive into
the multimedia pocket. (
  “Multimedia Pocket”)
2
Turn on the computer, and press   F2   while [Panasonic]
boot screen is displayed.
The Setup Utility will start up.
If the password has been set, enter the Supervisor Pass-
word.
3Write down all of the contents of the Setup Utility and
then press    F9   .
At the confirmation message, select [Yes] and then press
  Enter   .
4Select [Boot] menu, then select [IDE MP:  xxxxxxxxxx]
and press   F6   until [IDE MP:  xxxxxxxxxx] is at the top
of the [Boot] menu.
5Place the Product Recovery DVD-ROM into the CD/DVD
drive.
6
Press   F10   .
At the confirmation message, select [Yes] and press
   Enter   .
The computer will restart, and this screen should appear.
Reinstalling
8Press   1   to select [1. Yes, I agree to the provisions above
and wish to continue!].
This screen should appear.
Preparing
You will need the Product Recovery DVD-ROM and CD/DVD drive (included).
Important
Before the reinstallation procedure, remove all peripherals (except for the CD/DVD drive).
Be sure the AC adaptor is connected until the reinstallation procedure is completed.
Even if reinstallation is executed, the number of times that the DVD video region code can be set will not be returned to
the state set at the time of factory shipment. (
  “DVD-ROM & CD-R/RW Drive”)
9Make a selection from the menu.
---------------------------------------------------------------------Select a number---------------------------------------------------------------------
Reinstalling : Windows(R) XP Professional
1. Reinstall Windows to the whole HDD to factory default.
2. Make two partitions, for the operating system and data. And reinstall
Windows to the operating system partition.
(All existing partitions on HDD will be lost.)
3. Reinstall Windows to the first partition.
0. Cancel
---------------------------------------------------------------------
When reinstallation procedure is performed, the contents of the hard disk will be erased.  Be sure to back up any critical data on
your hard disk to another media or to an external hard disk before running the reinstallation procedure.
The reinstallation procedure will return the computer to its original condition.
Even if a hard disk backup area has been created, this backup area will be erased, and all the backed up data will be lost.
(This is not the case when Windows is reinstalled in the first partition.)
• If you have created partitions for data, the data may be erased or become corrupt as a result of the reinstallation procedure.
---------------------------------------------------------------------Select a number---------------------------------------------------------------------1. [ Recovery ] Reinstall Windows.
2. [ Erase HDD ] Erase the whole data on HDD for security.
3. [ Backup ] Enable the Backup function.
0. [ Cancel ] Cancel.
---------------------------------------------------------------------

When the message [The Backup function has been en-
abled. If [Recovery] or [Erase HDD] is executed, the
Backup function will be disabled, and your Backup data
will be lost.] appears, press   Y   .
7
Press   1   to execute [1.[Recovery]].
(You can cancel this operation by pressing   0   .)
The License Agreement screen should appear.
When selecting [2], enter the basic partition size for
the operating system installation and press   Enter   .
(The data partition size is the remainder after subtract-
ing the basic partition size.)
To select [3], the initial partition size must be 6 GB or
more of the hard disk size. Reinstallation cannot be per-
formed with a small partition size.

If you select [1] or [2], the message [The Backup function
has been enabled. If [Recovery] is executed, the Backup
function will be disabled, and your Backup data will be
lost.] appears.  In this case, press    Y   .
If the message [Computer must be rebooted in order to
execute [Recovery.]] appears, press
R   .
When [2] is selected, the hard disk backup func-
tion cannot be enabled because the hard disk has
been divided into partitions.
NOTE