Panasonic All-in-One Headset Wx Ch2050 Operating Instructions

							Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
All-in-One Headset
Operating Instructions
Model No.WX-CH2050
ENGLISH
FRANÇAIS 
						

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The serial number of this product may be found in the bat-
tery compartment of the unit.
You should note the serial number of this unit in the space
provided and retain this book as a permanent record of your
purchase to aid identification in the event of theft.
Model No. WX-CH2050
Serial No.
CAUTION
It is a violation of Federal Law to begin operating this sys-
tem prior to obtaining an FCC Radio License. The FCC ID
number for this radio equipment is listed below.
FCC ID: ACJ9TAWX-CH2050
ATTENTION:
A lithium-ion battery that is recyclable powers
the product you have purchased. Please call 
1-800-8-BATTERY for information on how to 
recycle this battery.
ENGLISH VERSION
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules.  These limits are designed to provide reasonable protection against harmful interference in a residential instal-
lation.  This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accor-
dance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
FCC Warning: To assure continued FCC emission limit compliance, use only the provided power supply cord and shielded
interface cable when connecting this device to the computer.  Also, any unauthorized changes or modifications to this
equipment would void the users authority to operate this device.
This device complies with Part 15 of the FCC Rules.  Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Responsible Party: Matsushita Electric Corporation of America
1707 N. Randall Rd., Elgin IL. 60123
Contact Source: Panasonic Consumer Electronics Company
866-472-6767 
						

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INTRODUCTION
The WX-CH2050 is an all-in-one headset designed for use in wireless communication systems, which are use in Drive thru
menu boards, etc. It incorporates such necessary devices as a microphone and earphone, as well as a battery compartment
and control buttons. With the built-in antennas, transmitter, and receiver you can communicate by voice with other store per-
sonnel and the customer.
FEATURES
•Compatible center modules: WX-C1010 and WX-C1011
•Less noise and interference thanks to the use of UHF band
•Easy frequency setting by use of phase locked loop (PLL)
•A/B channel selection available for convenience of double drive-through (DDT)
•Talk mode selectable between talk-lock and press-to-talk
•Page mode selectable between page-lock and press-to-talk
•Easy-to-replace cushions: head pad cushion, earphone cushion, and windproof cushion
PRECAUTIONS
•All setup procedures of this product should be performed by qualified service personnel or system installers.
•Use only Panasonic authorized batteries like the  rechargeable Li-ion 3.7 V normal type or long life type.
•Follow the battery care and handling instructions.
•Read the instructions included with the battery charger.
•Charge the battery when the power indicator lights up in red and a beep is heard in the headset. Fully charge the battery.
Failure to do so may shorten the operating time.
CONTENTS
INTRODUCTION .............................................................................................................................................................................3
FEATURES ......................................................................................................................................................................................3
PRECAUTIONS ...............................................................................................................................................................................3
NAMES & FUNCTIONS ...................................................................................................................................................................4
OPERATING PROCEDURES ...........................................................................................................................................................6
●Preparations ............................................................................................................................................................................6
●Communications with Customers [TALK]................................................................................................................................7
●Communications with Other Store Personnel 
[PAGE].....................................................................................................................................................................................7
BATTERY LOADING & REPLACEMENT .........................................................................................................................................8
●Loading ...................................................................................................................................................................................8
●Replacement ...........................................................................................................................................................................8
MAINTENANCE ...............................................................................................................................................................................8
TROUBLESHOOTING .....................................................................................................................................................................9
SPECIFICATIONS............................................................................................................................................................................9
STANDARD ACCESSORIES ...........................................................................................................................................................9
OPTIONAL ACCESSORIES .............................................................................................................................................................9
SETUP PROCEDURES ..................................................................................................................................................................10
●Opening the Switch Pocket ...................................................................................................................................................10
●Channel Group Selection ......................................................................................................................................................10
●DIP Switch Setup ...................................................................................................................................................................11
●Channel Interference Check .................................................................................................................................................11
●Operation Mode Setup ..........................................................................................................................................................12
ENGLISH 
						

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NAMES & FUNCTIONS 
						

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qHead Band and Head Pad
Adjustable to your head by sliding the head pad.
wBattery Lock [EJECT]
When removing the battery, slide out the lock.
When loading a new battery, insert the battery until the
lock clicks.
eBattery (Optional accessory)
See PRECAUTIONS.
rHead Pad Cushion
tStrap (Standard accessory)
ySwitch Pocket
Do not open the lid. Should be opened only by qualified
service personnel or system installers.
uEarphone Pad
iMicrophone Boom
Adjust the microphone position to your mouth by rotat-
ing and bending the boom.
oMicrophone and Windproof Cushion (Standard
accessory)
!0Channel Indicator
Stead red and green light indicates which channel is in
operation.
Red:Is lit when channel A is selected.
Green:Is lit when channel B is selected.
Blinks to indicate the Talk or Page mode.
Constant Blink:Talk mode
Random Blink:Page mode
!1Power Button and Indicator [POWER]
Pressing the button for one second will turn the headset
on or off.
The indicator shows the status as follows.
Green On:The headset is supplied power and in
operation.
Red On:The battery requires recharging.
Red Blink:The channel selector is set to the wrong
position.
!2Volume Control Buttons [VOL ▲▼]
Pressing the respective buttons will increase or
decrease the sound level.
!3Talk Button [T]
This button controls communications with the customer.
When the button is released, you can hear any cus-
tomer who is at the menu-board.
While the button is held down in the press-to-talk
mode, you can speak to the customer.
When the button is pressed in the talk-lock mode, you
can speak to the customer until you press the button a
second time.
!4Page Button [P]
This button controls communications with store person-
nel.
When the button is released, you can hear the commu-
nications among store personnel.
While the button is held down in the press-to-talk
mode, you can speak to store personnel.
When the button is pressed in the page-lock mode,
you can speak to the store personnel until you press a
button a second time.
!5A/B Channel Selection Button [A/B]
This button switches the frequencies used from channel
A to B and vice versa. The channel indicator will display
the currently selected channel in red (A) or green (B). 
						

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OPERATING PROCEDURES
Notes:
•Transmission using the talk [T] or page [P] button is
allowed for a single headset at a time. A continuous
beep or distorted sound will be heard in a headset that
tries to transmit while another person is operating.
•Maintain a distance of more than 0.3 m (1 ft) between
the headset and the order taker, or more than 1 m (3 ft)
between the headset and the center module.
●Preparations
Prior to operating the headset, confirm that the system
setup for the headset, center module, and other devices
has been completed.
1. Hook the tabs of the strap to the two strap buttons on
the headset. There are two strap buttons on the head-
set: one is at the lower part of the head pad, and the
other is behind the ear cushion.
2. Install a battery in the battery compartment, referring to
BATTERY LOADING & REPLACEMENT.3. Wear the headset, and route the strap behind your
neck.
4. Adjust the head pad so that the earphone is placed on
your ear.
5. Rotate and bend the microphone boom so that the
microphone is placed near your mouth.
6. Press the power button to turn on the headset.
A
/B
VOL.
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●Communications with Customers
[TALK]
Any store personnel wearing the headset can communicate
bidirectionally with any customer who is at the menu board.
1. Select a proper sound level by pressing the [
▲] or [▼]
button.
2. You will hear a tone in the headset when a vehicle
arrives at the menu board.
Note:The tone duration varies depending on the set-
tings made in the center module. 

1. Press the talk [T] button and speak to the customer.
A short beep repeats in the headset.
2. Press the button again to release the lock and listen to
the customer.

1. Hold down the talk [T] button and speak to the cus-
tomer.
A short beep repeats in the headset.
2. Release the button and listen to the customer.
●Communications with Other Store
Personnel [PAGE]
Store personnel wearing the headset can communicate
with each other without being heard by customers.

1. Press the page [P] button and speak into the micro-
phone at a normal level. 
A short beep repeats in the headset to notify all store
personnel that the system operates in the page mode.
2. Press the page [P] button again to release the lock and
listen to the response from other store personnel.

1. Hold down the page [P] button and speak into the
microphone at a normal level. 
A short beep repeats in the headset to notify all store
personnel that the system operates in the page mode.
2. Release the button and listen to the response from
other store personnel.
VOL
Press
Press again
Hold down
ReleasePress
Press again
Hold down
Release 
						

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BATTERY LOADING & 
REPLACEMENT
Notes:
•Refer to operating instructions included with the battery
and battery charger.
•Battery replacement is recommended when the power
indicator lights up in red and a pulsing beep is heard in
the headphone.
●Loading
1. Prepare a fully charged battery.
2. Insert the battery as shown in the figure.
Note:Be sure to insert it until the lock clicks.
●Replacement
1. Slide the battery lock to the outside.
2. Remove the battery.
3. Proceed as described in Loading above.
MAINTENANCE
The head-pad cushion, earphone-pad and  the windproof
cushion of the microphone soil easily. Replace them as
necessary.
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SPECIFICATIONS
Operating Frequency: UHF/FM
Type of Radio Wave: F3E
Required Power Supply: Rechargeable Li-ion Battery, 3.7 VDC, normal type or long life type
Control Function:  Power (On/Off)
Volume (Up/Down)
Talk
Page
Channel Selection (A/B)
Channel Group Selection (1-8)
DIP Switch Setup (8 bit)
Dimensions: 140 mm(W) x 240 mm(H) x 84 mm (D)
5-1/2 (W) x 9-7/16 (H) x 3-5/16 (D)
Weight (excluding battery): 160 
g(0.35 lbs)
STANDARD ACCESSORIES
Windproof Cushion ........................................................... 1
Strap.................................................................................. 1
Miniature Screwdriver ....................................................... 1
OPTIONAL ACCESSORIES
Long Life Battery (Li-ion 3.7 VDC, 1 500 mA/h) ................ 2050BAT
Standard Battery (Li-ion 3.7 VDC, 1 035 mA/h) ................ 2051BAT
Battery Charger................................................................. 2050CH
TROUBLESHOOTING
Phenomenon
The power indicator blinks in red.
The power indicator lights up in red.
Cannot turn on the headset.
Cannot communicate with other
store personnel or the customer at
the menu board.
Cannot hear or talk to the customer,
while communications with the store
personnel are OK.
Cannot page or talk in certain
areas.
A constant beep is always heard in
the headset when the page or
talk button is pressed.
Possible Cause
A wrong channel is selected.
The battery power is nearing its end.
The battery is exhausted.
The battery is not inserted correctly.
The center module may be turned off.
The vehicle detector may malfunction
because it is not plugged into the
center module, no power is supplied,
or the detecting function is out of
order.
Radio wave intensity is insufficient in
the areas.
The page or talk button on one of
the units may be kept depressed. 
What to do
Select any of channels 1 through 8.
If no remedy exists, consult your dealer
for repairs.
Recharge the battery.
Recharge the battery.
Position the battery  properly.
Turn on the power switch of the center
module. If no remedy exists, consult your
dealer for repairs.
Check that the vehicle detector is
plugged in and is supplied power.
If no remedy exists, consult your dealer
for repairs.
Remove any metal obstacles blocking
radio waves, or extend the transmission
antennas.
Turn off the units one by one while
listening to the beep. You can identify the
faulty unit through the process of the
elimination of the units. Consult your
dealer for repairs. 
						

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SETUP PROCEDURES
Caution:Setup of this product should only be performed
by qualified service personnel or system installers.
●Opening the Switch Pocket
1. Press the power button to turn off the headset. 
2. Open the switch pocket adjacent to the ear pad using
the supplied screwdriver. 
3. Set the switches as described below.
4. After finishing the setup, turn on the headset.
5. Replace the lid.
●Channel Group Selection
You can select a channel group by setting the rotary switch
inside the pocket.
Note:When a switch position other than 1 through 8 is
selected, the power indicator will blink in red.
1. Press the power button to turn off the headset.
2. Set the switch to the channel group.
Available Channel Group: 1 - 8
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