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Panasonic 32"37"42"46.9" Class 1080p Lcd Hdtv Tc L32e5 Owners Manual
Panasonic 32"37"42"46.9" Class 1080p Lcd Hdtv Tc L32e5 Owners Manual
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Support Information 61 • Frequently Asked Questions (FAQ) • Specifications AnswersQuestions Picture Frequently Asked Questions (FAQ) If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \ out the suggested check. If this does not solve the problem, visit the Panasonic\ web site for further assistance. (see cover) How do I view the picture from devices such as a: Cable/Satellite box, game console, Blu-ray or DVD player? • Press the INPUT button on the remote to select the correct input source. • Check that the device is turned on and functioning correctly. Why is there no picture or just a blue, black or snowy screen being displayed? • Check if the power cord is plugged in and the TV is turned on (front red LED light should be on, not blinking) • Press the INPUT button on the remote to select the correct input source. • Ensure all connections are correct and secure. • When using external video source, such as a Cable/Satellite box or DVD player, check that the device is on and functioning correctly. • Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps. Why doesn’t the picture look like it is in High Definition? • Press the INFO button on the remote to confirm the type of signal being \ received (p. 21). HD signal should be 720p, 1080i or 1080p. • Select a High Definition channel from your HD source (Cable, Satellite \ or fiber optic service). HD channels sometimes broadcast non-HD content. • Ensure that your HD source (HD box, Blu-ray player, etc.) is connected to the TV with an HDMI or Component cable and set to output an HD video signal. Why do black bars appear on the top and bottom and/or sides of the screen?• Change the format (aspect ratio) of the picture by pressing the FORMAT button on the remote control. (p. 21) • Check the aspect settings on your external video source, such as Cable/ Satellite box, DVD/Blu-ray Disc player, etc. Note: Some content, such as film-based movies, are available in extra- wide format. Top and bottom bars are unavoidable. Why is the picture snowy when “ANT/Cable in” is selected? • When using a cable service (without a box), check that all connections\ are secure. • When using a cable or satellite box, change the connection (wiring) to\ Composite, Component or HDMI. (p. 12) • If you’re using an antenna, then check that connections are secure. Change the position or direction of the antenna and check the “Signal\ meter”. (p. 47) Why is the picture chaotic and/ or torn and/or with a buzz in the speakers?• Check if electrical products such as kitchen appliances, fluorescent lights or light dimmers are nearby. They may interfere with the TV’s picture. • Try viewing a picture from another device, such as a DVD player or a game console, to narrow down the source of the problem. Why is there a black box on the screen?• Change settings of Closed Caption (CC). (p. 21, 52) Why is the screen blank and the power indicator blinking?• The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line it may now be OK. If the blinking returns, call 1-877-95-VIERA (U.S.A.) or 1-866-330-0014 (Canada). Why do some small spots on the screen remain bright or dark?• The LCD panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV. TC-L32_37_42_47E5_EN.indb 61 TC-L32_37_42_47E5_EN.indb 61 4/23/2012 11:28:11 AM 4/23/2012 11:28:11 AM
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62 AnswersQuestions Sound Other Why is there no sound coming from the TV? • Make sure the volume is up and MUTE is off. • Confirm the TV speakers are set to ON by pressing MENU and selecting “Audio” “Advanced audio”. (p. 50) • Check that the correct SAP (Secondary Audio Program) is selected by pressing the SAP button on the remote control. (p. 21) • If the TV is connected to a Panasonic Home Theater via HDMI cable, then check VIERA Link controls. (p. 37) • If the TV is connected to a Home Theater via optical cable, then: Check the connection, the audio system is on, the correct input is selected. • Check “HDMI 1 in”, “HDMI 2 in”, “HDMI 3 in” or “HDM\ I 4 in” analog/ digital audio settings. (p. 50) Why is the sound unusual, distorted, low volume or in another language?• Check that the correct SAP (Secondary Audio Program) is selected by pressing the SAP button on the remote control. • Check that all connections of external equipment connected to the TV are secure. • When using Cable or Satellite box, check the device’s audio settings. (example: try changing the box’s Audio Range to ‘narrow’) Why is there a clicking, ticking or buzzing sound coming from the TV unit?• When TV power is turned on or shut off there are electrical components that make a click sound. This is normal operation. • Changes in the temperature and humidity of the room may cause thermal expansion and contraction that can produce sounds. This is not a sign of faulty operation or a malfunction. What is the easiest and best way to connect a High-Definition Cable or Satellite box to the TV? • Use an HDMI cable. It carries both digital video and audio signal in HD.\ HDMI cable is the only cable needed to connect an HD device to the TV. Why does the CC button not display Closed Caption?• When viewing TV via an HDMI connected device, such as a Cable or Satellite box, CC must be enabled at the device. • Closed Caption is available only at supported TV programming. Why does the screen and back cover of the TV get warm?• The main unit radiates heat and some of the parts may become hot. This is normal operation and does not affect the performance of the set. • Ensure good ventilation. • Do not block the ventilation holes of the TV and do not place the TV on top of other equipment. Why doesn’t the Remote Control work?• Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ & -). • To operate other devices, such as changing channels when using Cable or Satellite boxes or operating non-Panasonic Blu-ray players, use the remote supplied with the device. Why is the “ANT/Cable” option at the top of the “Input select” menu gray-out and cannot be selected?• During “First time setup”, you indicated in step - that you are using Cable or Satellite box and in step -b that the box is connected to one of the TV’s AV inputs. In this case, the Antenna/Cable input is deactivated to prevent unintentional switching into unused tuner. To re-activate, press MENU, select SETUP and repeat “First time setup”. Some menu items are grayed-out and cannot be selected. Why?• Depending on certain modes or the selected input, some options are not available. For example, Zoom adjustments are only available when the FORMAT is changed to zoom mode. TC-L32_37_42_47E5_EN.indb 62 TC-L32_37_42_47E5_EN.indb 62 4/23/2012 11:28:12 AM 4/23/2012 11:28:12 AM
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Support Information 63 • Frequently Asked Questions (FAQ) AnswersQuestions Networking How do I get EASY IPTV to work on my TV? 1. You need a broadband (high speed) Internet service with a speed of no less than 1.5 Mbps (p. 39). 2. Connect the TV to the Internet through your router by an Ethernet cable or a compatible Panasonic USB wireless adapter. 3. Run the “Connections Test”, under the Network Settings menu. If Connection test fails, then check with your Internet service provider\ or router/modem manufacturer if there are firewall, content filter or proxy\ settings that may block the TV from accessing the Internet. How do I check for the latest software (firmware) version for my TV?• In the main menu, select “Setup”. Highlight “Network Settings”\ and press OK. Select “Software Update”. The current version and latest version software will be shown. If software update is “grayed out”\ , the TV is not connected to the Internet. If newer version is available, upda\ te your TV. Follow the on-screen instructions, do not power off the TV until the update is complete. Be patient; firmware update may take a while. Can I use any USB WiFi adapter to connect the TV to my wireless network?• The TV’s internal software was designed to work with Panasonic’s wireless adapter model TY-WL20U*. Check www.panasonic.com/NetConnect for updated information. How do I reset my TV to all factory defaults and settings?• In the main menu, select “Setup”. Highlight “Reset to defaults”\ and press OK. Enter your password (if created earlier) or create a tempora\ ry new password. Select Yes to reset the TV. * Model number is subject to change without notice. TC-L32_37_42_47E5_EN.indb 63 TC-L32_37_42_47E5_EN.indb 63 4/23/2012 11:28:14 AM 4/23/2012 11:28:14 AM
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64 Index A Accessories ............................................................. 8ANT/Cable ....................................................... 16, 46 Antenna ............................................................11, 16 Audio ..................................................................\ .... 50 Audio, Advanced .................................................... 50 Auto power on ........................................................ 53 Auto Program ......................................................... 46 B Battery ................................................................... 10 C Cable ................................................................ 11-13 Care & Cleaning .................................................... 59 CC Closed Caption .......................................... 21, 57 Channel ................................................. 20-22, 46-47 Channel Surf Mode .......................................... 22, 52 Clock ..................................................................\ .... 18 Colored buttons ..................................................... 14 COMPONENT ........................................................ 12 COMPOSITE ......................................................... 12 Connections ...................................................... 11-13 D DLNA ......................................................... 24, 38, 44 E EASY IPTV ...................................................... 43, 51 ECO/energy ..................................................... 24, 52 Enjoy Online movies .............................................. 43 Exit ...................................................................\ ...... 14 F FAQ’s ................................................................ 61-63 Favorite ...............................................................\ ... 22 First Time Setup .......................................... 15-19, 53 Format ............................................................. 21, 55 H HDAVI Control .................................................. 32, 57 HDMI ................................................................ 12, 57 Home Use .............................................................. 15 I Image Viewer Auto ................................................. 53 Info ...................................................................\ ...... 21 Input ................................................................. 25, 52 L Language ......................................................... 15, 52 Last ...................................................................\ ..... 14 Lock / Parental control ..................................... 51, 54 M Media player ............................................... 24, 26-31 Menu ...................................................................\ ... 48 Movies/V ideo ......................................................... 30 Music ..................................................................\ ... 31 Mute ...................................................................\ .... 14 N Network camera ......................................... 37, 39, 45 Network services .................................. 17, 38-45, 51 P Pedestal ............................................................... 8, 9 Photo ................................................................ 28-29 Picture, Advanced .................................................. 50 Picture settings ...................................................... 49 Power ..................................................................\ ... 14 R Remote control ...................................................... 14 Reset ................................................... 49, 50, 52, 53 S Safety .................................................................... 4-5SAP .......................................................................\ . 21 Scan ................................................................. 16, 46 SD Card ........................................................... 26, 56 Signal Meter ........................................................... 47 Sleep ..................................................................\ .... 51 Specifications .........................................................\ 60 Store Demonstration .............................................. 15 Sub menu .............................................................. 22 T Technical Information ........................................ 55-58 Timer ...................................................................\ ... 51 U USB ........................................................... 26, 30, 56 V VIERA Link ............................................ 24, 32-37, 57 VIERA T OOLS ....................................................... 24 Viewing contents .................................................... 27 Volume ..................................................................\ . 14 W Warranty .......................................................... 65, 67 W atching TV, DVD, Blu-ray, etc. ...................... 20, 25 Wireless LAN Adaptor .................................. 8, 19, 39 Z ZOOM .............................................................. 21, 55 TC-L32_37_42_47E5_EN.indb 64 TC-L32_37_42_47E5_EN.indb 64 4/23/2012 11:28:14 AM 4/23/2012 11:28:14 AM
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Support Information 65 • Limited Warranty (for U.S.A. and Puerto Rico only) • Index Limited Warranty (for U.S.A. and Puerto Rico only) Panasonic Consumer Marketing Company of North America, Division of Panasonic Corporation of North America One Panasonic Way Secaucus, New Jersey 07094 Panasonic LCD TelevisionLimited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials \ or workmanship, Panasonic Consumer Marketing Company of North America (referred to as “the warrantor”) will, for the length of\ the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product wit\ h new or refurbished parts, (b) replace it with a new or a refurbished equivale\ nt value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. LCD TV CATEGORIES PARTSLABORSERVICE Up to 42” (diagonal) 1 (ONE) YEAR1 (ONE) YEAR Carry-In 46” (diagonal) and larger On-Site 3D Eyewear (Passive - non battery operated)90 (NINETY) Days Not Applicable Mail In During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must carry-in your product or arrange for on-site service during the \ Limited Warranty period. If non-rechargeable batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United St\ ates or Puerto Rico. This Limited Warranty is extended only to the original purchaser of a new product whic\ h was not sold “as is”. A purchase receipt or other proof of the original purchase date is require\ d for Limited Warranty service. On-Site or Carry-In Service For On-Site or Carry-In Service in the United States and Puerto Rico cal\ l 1-877-95-VIERA (1-877-958-4372). On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and\ does not include removal or re-installation of an installed product. It is possible that \ certain on-site repairs will not be completed on-site, but will require that the product or parts of the product, at the servicer’s discretion be removed for shop diagnosis and/or repair and then return\ ed. Mail-In Service For assistance in the U.S.A. and Puerto Rico in obtaining replacement, p\ lease ship the product prepaid to: Panasonic Exchange Center 4900 George McVay Drive Suite B McAllen, TX 78503 [email protected] When shipping the unit, carefully pack, include all accessories, and sen\ d it prepaid, adequately insured and preferably in the original carton. When shipping Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as Panasonic is committed to providing the most up to date information. Inc\ lude a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\ T COVER normal wear and tear or cosmetic damage, nor does it cover markings or retained\ images on the glass panel resulting from viewing fixed images (including, among other things, non-expanded standard 4:3 pictur\ es on wide screen TVs, or onscreen data in a stationary and fixed location). The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug i\ nfestation, mishandling, misapplication, alteration, faulty installation, set-up adj\ ustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commer\ cial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Fa\ ctory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit\ if applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or co\ nsequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have others rig\ hts which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warra\ ntor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY. TC-L32_37_42_47E5_EN.indb 65 TC-L32_37_42_47E5_EN.indb 65 4/23/2012 11:28:14 AM 4/23/2012 11:28:14 AM
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66 Customer Services Directory (for U.S.A. and Puerto Rico) Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\ g our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-877-95-VIERA (958-4372) Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. ■ For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \ visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\ am to 9 pm, EST.) Panasonic Consumer Marketing Company of North America - National Parts Center 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) ■ For hearing or speech impaired TTY users, TTY: 1-866-605-1277 TC-L32_37_42_47E5_EN.indb 66 TC-L32_37_42_47E5_EN.indb 664/23/2012 11:28:14 AM 4/23/2012 11:28:14 AM
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Support Information 67 • Limited Warranty (for Canada) • Customer Services Directory (for U.S.A. and Puerto Rico) Limited Warranty (for Canada) Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT – LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in m\ aterial and workmanship under normal use and for a period as stated below from the date of original purchase agrees t\ o, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished e\ quivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. Viera TV (46” & over) In-home service One (1) year, parts (including panel) and labour. Viera TV (under 46”) Carry-in service One (1) year, parts (including panel) and labour. In-home Service will be carried out only to locations accessible by road\ s and within 50 km of an authorized Panasonic service facility. In-home service requires clear, complete and easy access to the product by the Authorized Servicer and does not include removal or re-installation of an installed product. If removal is requir\ ed to service the product, it will be at the discretion of the Servicer and in no event will Panasonic Canada Inc. or the Servicer \ be liable for any special, indirect or consequential damages. This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in \ Canada and purchased and used in Canada, which product was not sold “as is”, and which product was delivere\ d to you in new condition in the original packaging. IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED LIMITATIONS AND EXCLUSIONS This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\ T COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada I\ nc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty \ installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning \ damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Authorized Servicer, or damage that is attributable to acts of God. Dry cell batteries are \ also excluded from coverage under this warranty. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to\ and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded\ content. This list of items is not exhaustive, but for illustration only.) In certain instances, some jurisdictions do not allow the exclusion or l\ imitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclus\ ions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depen\ ding on your province or territory. WARRANTY SERVICE For product operation and information assistance, please contact: Our Customer Care Centre: 1-800 #: 1-866-330-0014 or visit our website: https://concierge.panasonic.ca For product repairs, please contact Viera Customer Care Agent using the above contact info. IF YOU SHIP THE PRODUCT TO A SERVICENTRE Carefully pack and send prepaid, adequately insured and preferably in th\ e original carton. Include details of the defect claimed, and proof of date of original pur\ chase. TC-L32_37_42_47E5_EN.indb 67 TC-L32_37_42_47E5_EN.indb 67 4/23/2012 11:28:14 AM 4/23/2012 11:28:14 AM
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TC-L32E5 32 LCD HDTV SPECIFICATIONS DIMENSIONSJACKS Top View Front View Back View Note: To make sure that the LCD TV fits the cabinet properly when a high degree of precision is required, we recommend that you use the LCD TV itself to make the necessary cabinet measurements. Panasonic cannot be responsible for inaccuracies i\ n cabinet design or manufacture. Specifications are subject to change without notice. Non-metric weights and measurements are approximate. Side View P120327 7.9 (200) 7.9 (200) 20.5 (519) 9.1 (230) 3.2 (79) 30.1 (764) 18.7 (473) 2.1 (52) 13.8 (350) Dimensions (W x H x D) 30.1 (764 mm) x 20.5 (519 mm) x 9.1 (230 mm) (Including TV stand) 30.1 (764 mm) x 18.7 (473 mm) x 2.1 (52 mm) (TV Set only) Mass 24.3 lb. (11.0 kg) (Including TV stand) 19.9 lb. (9.0 kg) (TV Set only) Power Source AC 110-127 V, 60 Hz Power Consumption 71 W (Rated power) 0.15 W (Standby power) Side Panel Bottom Panel