Palmone III Personal Handheld Organizer Handbook
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Chapter 7 Page 173
Editing a ShortCut
After you create a ShortCut, you can modify it at any time.
To edit a ShortCut:
1. Tap the ShortCut you want to edit.
2. Tap Edit.
3. Make the changes you want and tap OK.
Deleting a ShortCut
If you no longer need a ShortCut, you can delete it from the list of
ShortCuts.
To delete a ShortCut:
1. Tap the ShortCut you want to delete.
2. Tap Delete.
3. Tap Yes.ShortCut
Appendix A Page 175 Appendix A Maintaining Your Organizer This chapter provides information on the following: nProper care of your organizer nProlonging battery life nResetting your organizer Caring for your organizer Your organizer is designed to be rugged and reliable and to provide years of trouble-free service. Please observe the following general tips when using your organizer: nTake care not to scratch the screen of your organizer. Keep the screen clean. When working with your organizer, use the supplied stylus or plastic-tipped pens intended for use with a touch- sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the organizer screen. nYour organizer is not waterproof and should not be exposed to rain or moisture. Under extreme conditions, water may enter the circuitry through the front panel buttons. In general, treat your organizer as you would a pocket calculator or other small electronic instrument. nThe touch-sensitive screen of your organizer contains a glass element. Take care not to drop your organizer or subject it to any strong impact. Do not carry your organizer in your back pocket: if you sit on it, the glass may break. nProtect your organizer from temperature extremes. Do not leave your organizer on the dashboard of a car on a hot day, and keep it away from heaters and other heat sources. nDo not store or use your organizer in any location that is extremely dusty, damp, or wet. nUse a soft, damp cloth to clean your organizer. If the surface of the organizer screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.
Page 176 Maintaining Your Organizer Battery considerations Please note the following considerations when replacing the batteries in your organizer: nUnder normal conditions, your organizer batteries should provide several months of use. You can conserve battery life by minimizing the use of the backlight feature, and changing the Auto-off setting that automatically turns the organizer off after a period of inactivity. See “General preferences” in Chapter 7 for more information. nIf the batteries become low in the course of normal use, an alert appears on the organizer screen describing the low battery condition. If this alert appears, perform a HotSync ® operation to back up your data before you replace the batteries. This helps prevent accidental data loss. nWhen replacing the batteries, begin by turning your organizer off (so there is no screen display). Never remove the batteries while your organizer is turned on. nWhen replacing the batteries, always use good quality batteries of the same type. Use only alkaline batteries with your organizer. nWhen you remove the batteries, the built-in backup power of your organizer maintains memory data for a period of up to one minute. Whenever you remove the batteries, replace them immediately. If you encounter any difficulties in the course of battery replacement, reinstall the original batteries and wait a few minutes for the backup power to recharge. nIf the batteries drain to the point where your organizer does not operate, it stores your data safely for about a month. In this case, there is enough residual energy in the batteries to store the data, but not enough to turn on your organizer. If your organizer does not turn on when you press the power button, you should replace the batteries immediately. nIf you leave drained batteries in your organizer for an extended period of time, you can lose all of the stored data. If this happens, replace the batteries and use the reset button to reset your organizer. (See “Resetting your organizer” later in this chapter for details.) After you reset your organizer, perform a HotSync operation to restore the data from your computer.
Appendix A Page 177 Resetting your organizer Under normal circumstances, you will not have to use the reset button. On rare occasions, however, your organizer may no longer respond to buttons or the screen. In this case, you need to perform a reset to get your organizer running again. Performing a soft reset A soft reset tells your organizer to stop what it’s doing and start over again. All records and entries stored in your organizer are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the General Preferences screen (to set time and date). To perform a soft reset: nUse the reset tip tool, or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your organizer. Tip:Some Palm III™ organizers include a metal and plastic stylus with a reset tip inside. To use it, unscrew the metal barrel from the stylus quill. Reset button
Page 178 Maintaining Your Organizer Performing a hard reset With a hard reset, all records and entries stored in your organizer are erased. Never perform a hard reset unless a soft reset does not solve your problem. Note: You can restore any data previously synchronized with your computer during the next HotSync operation. To perform a hard reset: 1. Hold down the power button on the front panel of the organizer. 2. While holding down the power button, use the reset tip tool or an unfolded paper clip (or similar object without a sharp tip) to gently press the reset button. 3. Release the power button. 4. When a message appears on the organizer screen warning that you are about to erase all the data stored on your organizer, do one of the following: Press the upper half of the scroll button on the front panel of the organizer to complete the hard reset and display the Digitizer screen. Press any other button to perform a soft reset. Note:With a hard reset, the current date and time are retained. Formats Preferences and other settings are restored to their factory default settings. To restore your data after a hard reset: 1. Click the HotSync icon Ô in the Windows system tray (bottom- right corner of the taskbar). Tip:You can also click the HotSync command on the Palm Desktop software menu bar. 2. From the HotSync Manager menu, choose Custom.
Appendix A Page 179 3. Select the appropriate user name from the list. 4. Select an application in the Conduit list. 5. Click Change. 6. Select Desktop overwrites handheld. Note:Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. 7. Click OK. 8. Repeat steps 4 through 7 to change conduit settings for other applications. 9. Click Done to activate your settings. 10. Perform a HotSync operation.
Appendix B Page 181 Appendix B Frequently Asked Questions If you encounter a problem with your Palm III™ organizer, do not call Technical Support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following: nThe README file and HelpNotes located in the folder where you installed the Palm™ Desktop software on your computer (or on your installation CD or diskettes) nThe Palm Desktop online Help nThe most recent Palm III organizer HelpNotes on your regional web site If you are still having problems, contact Technical Support. For US and International telephone numbers, see the Technical Support card that comes with your organizer. Note:Thousands of third-party add-on applications have been written for the Palm Computing ® platform. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software. Software installation problems ProblemSolution When I install Palm Desktop software I get an error that a modem is attached to my serial port, but there is no modem attached.Take your organizer out of the cradle and install again.
Page 182 Frequently Asked Questions Operating problems ProblemSolution My organizer won’t turn on.Try each of these in turn: nAdjust the contrast control. nMake sure the batteries are installed properly. nReplace the batteries. If your organizer still does not operate, try a soft reset; see Appendix A. I replaced the batteries, but I am still getting a low battery warning.The battery warning message may appear immediately after replacing the batteries. Also, if you check the battery gauge in the Applications Launcher immediately after replacing the batteries, the gauge may start at “empty” and slowly rise to “full.” This is normal. It takes a few minutes for the battery gauge to accurately show the condition of the batteries. I get a warning message telling me my organizer memory is full. nPurge Date Book and To Do List. This deletes To Do List items and past Date Book events from the memory of your organizer. See “Purging records” in Chapter 4. You may need to perform a HotSync ® operation to recover the memory. nDelete unused memos and records. If necessary, you can save these records. See “Deleting records” in Chapter 4. nIf you have installed additional applications on your organizer, remove them to recover memory. See “Removing applications” in Chapter 3. My organizer keeps turning itself off.Your organizer is designed to turn itself off after a period of inactivity. This period can be set at one, two, or three minutes. Check the Auto-off setting. See “General preferences” in Chapter 7.