Palm I705 Wireless Handheld Instructions Manual

HotSync problems
211
I tried to do a modem HotSync 
operation, but it did not complete 
successfully.Check the following on your computer:

Make sure your computer is turned on and that it does not 
shut down automatically as part of an energy-saving 
feature.

Make sure the modem connected to your computer is 
turned on and is connected to the outgoing phone line. 

Make sure the modem you are using with your handheld 
has an on-off switch. Your handheld cannot “wake up” a 
modem that has an auto-off...

Appendix B Frequently Asked Questions
212
I tried to do a modem HotSync 
operation, but it did not complete 
successfully.
(continued)
Make sure your modem resets before you try again. (Turn 
off your modem, wait a minute, then turn it back on.)
Check the following on your handheld:

Confirm that the telephone cable is securely attached to 
your modem.

Make sure the dialing instruction dials the correct phone 
number. 

If you need to dial an outside line prefix, make sure you 
selected the Dial Prefix...

Beaming problems
213
Beaming problems
When I press the HotSync button on 
the cradle, nothing happens on 
Palm Desktop software and my 
handheld times out.
Make a copy of your Palm folder. Uninstall, then reinstall 
Palm Desktop software.

Turn on your handheld and tap the Applications icon. Tap 
the HotSync icon, then tap Local.
When I perform a HotSync 
operation, my information does not 
transfer to Palm Desktop software.
If you have performed a HotSync operation successfully, 
but you cannot find the...

Appendix B Frequently Asked Questions
214
Recharging problems
Password problems
When someone beams data to my 
handheld, I get a message telling me 
it is out of memory.
Your handheld requires at least twice the amount of 
memory available as the data you are receiving. For 
example, if you are receiving a 30KB application, you must 
have at least 60KB free.

Perform a soft reset. See “Performing a soft reset” in 
Appendix A for more information.
When I place my handheld in the 
cradle, the indicator...

Technical support
215
Technical support
If, after reviewing the sources listed at the beginning of this appendix, you cannot 
solve your problem, contact your regional technical support office by e-mail, 
phone, or fax. 
Before requesting support, please experiment a bit to reproduce and isolate the 
problem. When you do contact support, please be ready to provide the following 
information:

The name and version of the operating system you are using

The actual error message or state you are...

Appendix B Frequently Asked Questions
216 

217
Product Regulatory Information
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause undesired operation.
NOTEThis equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC rules. These limits are designed to provide...

Product Regulatory Information
218
Battery Warning
Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing 
hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in 
accordance with your local regulations. 

219
Index
A
ABA (Address Book archive file) 28
Accented characters
Graffiti writing 24
Activation 7
Activation key 7
Add-on applications 93–97
Address Book
*If Found Call* entry 101
adding custom fields 103
adding e-mail address from 53
archive files (.aba) 28
business card for beaming 26
categorizing records 83
conduit for synchronizing 155
creating records 80
deleting records 81
displaying category 103
displaying data in the Address list 102
finding records 86–87
fonts 91
menus 102
notes for records...

Index
220
recharging 5
recycling 198
warning 218
Beaming
information 26–28
location of IR port 10
pen stroke to activate 175
problems with 213
See also Infrared
Bold font for text 91
Browsing Internet 39
Business card for beaming 26
Buttons preferences 174
C
Calculator
buttons explained 105–106
memory 106
overview 105
recent calculations 105, 106
Calibration 13, 176
Call Waiting, disabling 169, 185
Calling card, using in phone settings 169, 
185
Capital letters (Graffiti writing) 21
Card Info 109
Caring...