Optoma W304m Projector User Manual

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Appendices
The image is stretched when displaying 16:9 DVD title
When you play anamorphic DVD or 16:9 DVD, the projector will 
show the best image in 16:9 format in OSD. If you play 4:3 format 
DVD title, please change the format as 4:3 in projector OSD. If the 
image is still stretched, you will also need to adjust the aspect ratio 
by referring to the following:
4Please setup the display format as 16:9 (wide) aspect ratio type on your DVD player.
Image is too small or too large
4
Adjust the Zoom Ring on the top of the projector.
4Move the projector closer to or further from the screen.
4Press  Menu button on the remote control or projector panel, go 
to Display | Format and try the different settings.
Image has slanted sides
4
If possible, reposition the projector so that it is centered on the screen and below the bottom of the screen.
4Press  Keystone +/- on the remote control until the sides are 
vertical.
Image is reversed
4
Select Setup | Projection  from the OSD and adjust the 
projection direction.
Intermission Problems
The projector stops responding to all controls
4
If possible, turn off the projector, then unplug the power cord and wait at least 60 seconds before reconnecting power.
Lamp burns out or makes a popping sound
4
When the lamp reaches its end of life, it will burn out and may make a loud popping sound. If this happens, the projector 
will not turn on until the lamp module has been replaced. To 
replace the lamp, follow the procedures in Replacing the Lamp 
on page 54.
™
™ Use of 
Keystone 
is not 
recommended. 
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Appendices
Projector Status Indication
Error Code MessagePower LED/
Flashes TEMP LED 
Flashed Lamp LED/
Flashes
Warm up or Cooling 
down Flashing  
(0.5 sec) 0
0
Quick Resume (100 sec) Flashing  
(0.25 sec) 0
0
T1 temperature over 
temperature 0
On 0
Thermal break 400
Lamp error 00On
Lamp door open 700
DMD error 800
Color wheel error 900 
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Appendices
Message Reminders4
 Replacing the lamp:
4 Out of range: (see the following for more information)
Remote Control Problems
If the remote control does not work
4Check the operating angle for the remote control is approximately ±15°.
4Make sure there are no obstructions between the remote control and the projector. Move to within 7m (23 ft) of the projector.
4Make sure the batteries are inserted correctly.
4Replace weak batteries in the remote control.
Audio Problems
There is no sound
4
Adjust the volume on the remote control. 
4Adjust the volume of the audio source.
4Check the audio cable connection.
4Test the source audio output with other speakers.
4Have the projector serviced.
The sound is distorted4
Check the audio cable connection.
4Test the source audio output with other speakers.
4Have the projector serviced. 
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Replacing the Lamp
The projection lamp should be replaced when it burns out. It should 
only  be  replaced  with  a  certified  replacement  part,  which  you  can 
order from your local dealer.
Important:
4The lamp contains a certain amount of mercury and should be disposed of according to local ordinance regulations.
4Avoid touching the glass surface of the new lamp, doing so may shorten its operation life.
Warning:
4Be sure to turn off and unplug the projector at least an hour before replacing the lamp. Failure to do so could result in a 
severe burn.
BAAB
12
34
1.   Loosen the two captive screws on the lamp compartment cover 
(A). Remove the lamp compartment cover (B).
2.  Remove the two screws from the lamp module (A). Lift the 
module handle up (B). 
3.  Pull firmly on the module handle to remove the lamp module.
4. 5 & 6. Insertion is the reverse of removal.
After replacing the lamp, the lamp hours counter must be reset.
See page 48 for more information.
Appendices 
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Cleaning the Projector
Cleaning the projector to remove dust and grime will help ensure 
trouble-free operation. 
Warning:
4 Be sure to turn off and unplug the projector at least an hour before cleaning. Failure to do so could result in a severe burn.
4 Use only a dampened cloth when cleaning. Do not allow water to enter the ventilation openings on the projector. 
4 If a little water gets into the projector interior while cleaning, leave\
 unplugged in a well-ventilated room for several hours before using.
4 If a lot of water gets into the projector interior when cleaning, have the projector serviced.
Cleaning the Lens
You can purchase optic lens cleaner from most camera stores. Refer 
to the following to clean the projector lens.
1.  Apply a little optic lens cleaner to a clean soft cloth.
(Do not apply the cleaner directly to the lens.)
2.  Lightly wipe the lens in a circular motion.
Caution:
4 Do not use abrasive cleaners or solvents.
4 To prevent discoloration or fading, avoid getting cleaner on  the projector case.
Cleaning the Case
Refer to the following to clean the projector case.
1.  Wipe off dust with a clean dampened cloth.
2.  Moisten the cloth with warm water and mild detergent (such as 
used to wash dishes), and then wipe the case.
3.  Rinse all detergent from the cloth and wipe the projector again.
Caution:
To prevent discoloration or fading of the case, do not use abrasive 
alcohol-based cleaners.
Appendices 
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Appendices
Compatibility Modes
Computer Compatibility (Analog RGB Compatible)
SignalResolution Refresh Rate 
(Hz) Notes for Mac
NTSC -60
PAL/SECAM -50
VGA 640 x 48060 / 67 / 72 / 85 Mac 60 / 72 
/ 85
SVGA 800 x 60056 / 60** / 72 / 
85 / 120** Mac 60 / 72 
/ 85
XGA 1024 x 76860** / 70 / 75 / 
85 / 120** Mac 60 / 70 / 
75 / 85
HDTV (720P) 1280 x 72050 / 60** / 120** Mac 60
WXGA 1280 x 76860 / 75 / 85 Mac 60 / 75 
/ 85
1280 x 800 60Mac 60
1366 x 768 60Mac 60
SXGA 1280 x 102460 / 75 / 85 Mac 60 / 75
SXGA+ 1400 x 1050 60
UXGA 1600 x 1200 60
HDTV (1080p) 1920 x 108024 / 50 / 60 Mac 60
WUXGA 1920 x 1200* 60Mac 60
* 1920 x 1200 @60hz only support RB (reduced blanking).
** 3D timing for True 3D projector. 
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Appendices
Input Signal for HDMI/DVI-D
SignalResolution Refresh Rate 
(Hz) Notes for Mac
VGA 640 x 480 60Mac 60 / 72 
/ 85
SVGA 800 x 60060** / 72 / 85 / 
120** Mac 60 / 72 
/ 85
XGA 1024 x 76860** / 70 / 75 / 
85 / 120** Mac 60 / 70 / 
75 / 85
SDTV (480I) 640 x 480 60
SDTV (480P) 640 x 480 60
SDTV (576I) 768 x 576 50
SDTV (576P) 768 x 576 50
WSVGA  
(1024 x 600) 1024 x 600
60
HDTV (720p) 1280 x 72050** / 60 / 120** Mac 60
WXGA 1280 x 76860 / 75 / 85 Mac 75
1280 x 800 60Mac 60
1366 x 768 60Mac 60
WXGA+ 1440 x 900 60Mac 60
SXGA 1280 x 102460 / 75 / 85 Mac 60 / 75
SXGA+ 1400 x 1050 60
UXGA 1600 x 1200 60
HDTV (1080I) 1920 x 1080 50 / 60
HDTV (1080p) 1920 x 108024/30/50/60 Mac 60
WUXGA 1920 x 1200* 60Mac 60
* 1920 x 1200 @60hz only support RB (reduced blanking).
** 3D timing for True 3D projector. 
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Appendices
True 3D Video Compatibility table (HDMI 3D Input)
Input Timing
1280 x 720P @ 50Hz Top - and - Bottom
1280 x 720P @ 60Hz Top - and - Bottom
1280 x 720P @ 50Hz Frame packing
1280 x 720P @ 60Hz Frame packing
1920 x 1080i @50 Hz Side- by-Side (Half)
1920 x 1080i @60 Hz Side- by-Side (Half)
1920 x 1080P @24 Hz Top - and – Bottom
1920 x 1080P @24 Hz Frame packing
1920 x 1080i @ 50Hz
Side-by-Side(Half)SBS mode is on 
1920 x 1080i @ 60Hz
1280 x 720P @50Hz
1280 x 720P @60Hz
1920 x 1080i @ 50Hz
Top-and-BottomTAB mode is on
1920 x 1080i @ 60Hz
1280 x 720P @50Hz
1280 x 720P @60Hz
480i 
HQFS3D format is Frame 
sequential
4 If 3D input is 1080p@24hz, the DMD should replay with 
integral multiple with 3D mode.
4 1080i@50hz and 720p@50hz will run in 100hz; other 3D timing will run in 120hz. 
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Appendices
™
™ Ensure at least 
10cm clearance 
between the 
ceiling and the 
underside of 
the projector.
™
™ Avoid 
locating the 
projector near 
heat sources 
such as air 
conditioning 
and heaters. 
Excess heat 
may cause the 
projector to 
power off.
Ceiling Installation
To prevent damage to your projector please use the recommended 
mounting package for installation.
To ensure compliance, only use a UL Listed ceiling mount and 
screws that meet the following specifications:
M4 x 3 Ceiling Mounts, Maximum length 6mm
Refer to the following diagram to ceiling mount the projector.
77.49
70.5056.50
103.30
44.70
25.63
C eiling Moun t
M4x0.7(Max L=6mm)
178.58
218.00
66.30109.00109.00
35.10
™
™ Damage to 
the projector 
as a result 
of incorrect 
installation 
voids the 
warranty. 
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Appendices
Optoma Global Offices
For service or support please contact your local office.
USA
715 Sycamore Drive
Milpitas, CA 95035, USA
Tel : 408-383-3700    Fax : 408-383-3702
www.optomausa.com    Service : [email protected]
Canada
5630 Kennedy Road, Mississauga,
ON, L4Z 2A9, Canada
Tel : 905-361-2582    Fax : 905-361-2581
www.optoma.ca
Europe
42 Caxton Way, The Watford Business Park
Watford, Hertfordshire, WD18 8QZ, UK
Tel : +44 (0) 1923 691 800    Fax : +44 (0) 1923 691 888
www.optoma.eu
Service Tel : +44 (0)1923 691865  Service: [email protected]
France
Bâtiment E 81-83 avenue Edouard Vaillant
92100 Boulogne Billancourt, France
Tel.: +33 1 41 46 12 20   Fax : +33 1 41 46 94 35
Service : [email protected]
Spain
C/ José Hierro, 36 Of, 1C
28529 Rivas Vacia, Madrid, Spain
Tel.: +34 91 499 06 06    Fax : +34 91 670 08 32
Deutschland
Werftstrasse 25 D40549 
Düsseldorf, Germany
Tel : +49 (0) 211 506 6670   Fax : +49 (0) 211 506 66799
Service : [email protected] 
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