Optoma Ds219 Projector User Manual

							
English


Troubleshooting/ 
Help On-screen Display Menu
If you experience a problem with your projector, please refer to the following information. If a problem persists, please contact your local \
reseller or service center.
Image Problems
No image appears on-screen
4 Ensure all the cables and power connections are correctly and 
securely connected as described in the Installation section.
4 Ensure all the pins of connectors are not bent or broken.
Appendices 
						

							
English


4 Check if the projection lamp has been securely installed. Please 
refer to the Replacing the lamp section.
4 Make sure you have removed the lens cap and the projector is 
switched on.
Partial, scrolling or incorrectly displayed image
4 Press “Re-Sync” on the remote.
4 If you are using a PC:
For Windows 95, 98, 2000, XP:
1. Open the My Computer icon, the Control Panel folder, and 
then double click on the Display icon.
2. Select the Settings tab.
3.  Verify  that  your  display  resolution  setting  is  lower  than  or 
equal to UXGA (1600 x 1200).
4. Click on the Advanced Properties button.
If  the  projector  is  still  not  projecting  the  whole  image,  you 
will also need to change the monitor display you are using. 
Refer to the following steps.
5. Verify the resolution setting is lower than or equal to UXGA  
(1600 x 1200).
6. Select the Change button under the Monitor tab.
7.  Click  on Show  all  devices.  Next,  select Standard  monitor 
types  under  the  SP  box;  choose  the  resolution  mode  you 
need under the “Models” box.
8.  Verify  that  the  resolution  setting  of  the  monitor  display  is 
lower than or equal to UXGA (1600 x 1200). (*)
Appendices 
						

							
English


4 If you are using a Notebook:
1. First, follow the steps above to adjust resolution of the  
computer.
2. Press the toggle output settings. Example: [Fn]+[F4]
Acer �  [Fn]+[F5]
Asus�  [Fn]+[F8]
Dell � [Fn]+[F8]
Gateway�  [Fn]+[F4]
Mac Apple: 
System Preference � Display � Arrangement � Mirror 
display
IBM/Lenovo �[Fn]+[F7]
[Fn]+[F4]HP/Compaq 
NEC�
�
  [Fn]+[F3]
Toshiba �  [Fn]+[F5]
If you experience difficulty changing resolutions or your  
monitor freezes, restart all equipment including the projector.
Appendices 
						

							
English


The  screen  of  the  Notebook  or  PowerBook  computer 
is not displaying your presentation
4 If you are using a Notebook:
Some Notebooks may deactivate their own screens when a 
second display device is in use. Each has a different way to 
be reactivated. Refer to your computer’s manual for detailed 
information.
Image is unstable or flickering
4 Use Phase to correct it. See page 36 for more information.
4 Change the monitor color setting on your computer.
Appendices 
						

							
English


Image has vertical flickering bar
4  Use Frequency  to  make  an  adjustment.  See  page  36  for  more 
information.
4 Check and reconfigure the display mode of your graphic card 
to make it compatible with the projector.
Image is out of focus
4 Make sure the lens cap is removed.
4 Adjusts the Focus Ring on the projector lens.
4 Make sure the projection screen is between the required  
distances from the projector. See pages 19-20 for more  
information.
The image is stretched when displaying 16:9 DVD title
When  you  play  anamorphic  DVD  or  16:9  DVD,  the  projector  will 
show  the  best  image  in  16:9  format  in  OSD.  If  you  play  4:3  format 
DVD  title,  please  change  the  format  as  4:3  in  projector  OSD.  If  the 
image is still stretched, you will also need to adjust the aspect ratio 
by referring to the following:
4 Please setup the display format as 16:9 (wide) aspect ratio type 
on your DVD player.
Image is too small or too large
4 Adjust the Zoom Ring on the top of the projector.
4 Move the projector closer to or further from the screen.
4 Press [Menu] button on the remote control or projector panel, 
go to Display | Format and try the different settings.
Appendices 
						

							
English


Image has slanted sides
4 If possible, reposition the projector so that it is centered on the 
screen and below the bottom of the screen.
4 Press [Keystone +/-] on the remote control until the sides are 
vertical.
Image is reversed
4 Select Setup | Projection from the OSD and adjust the  
projection direction.
Intermission Problems
The projector stops responding to all controls
4 If possible, turn off the projector, then unplug the power cord 
and wait at least 60 seconds before reconnecting power.
Lamp burns out or makes a popping sound
4 When the lamp reaches its end of life, it will burn out and 
may make a loud popping sound. If this happens, the  
projector will not turn on until the lamp module has been 
replaced. To replace the lamp, follow the procedures in 
Replacing the Lamp on page 60.
v Use of 
Keystone is not 
recommended.
Appendices 
						

							
English


Projector Status Indication
MessagePower LEDLamp LEDTemp LED
(Green)(Red)(Red)
Over TempOO
Lamp FailOO
Thermal Break Status Error44O
Lamp Door Sensor Detect High7OO
DMD Error8OO
Color Wheel Error9OO
Fan 1 error  (Lamp Fan)61O
Fan 2 error  (Power Fan)62O
Fan 3 error (Blower Fan)63O
Fan 4 error  (DMD Fan)64O
Steady light �No light �
The digit represents the number of led blinks. 
Appendices 
						

							
English


Message Reminders
4 Replacing the lamp:
4 Out of range: (see the following for more information)
Remote Control Problems
If the remote control does not work
4 Check the operating angle for the remote control is  
approximately ±15°.
4 Make sure there are no obstructions between the remote control 
and the projector. Move to within 7m (23 ft) of the projector.
4 Make sure the batteries are inserted correctly.
4 Replace weak batteries in the remote control.
Appendices 
						

							
English


Audio Problems
There is no sound
4 Adjust the volume on the remote control. 
4 Adjust the volume of the audio source.
4 Check the audio cable connection.
4 Test the source audio output with other speakers.
4 Have the projector serviced.
The sound is distorted
4 Check the audio cable connection.
4 Test the source audio output with other speakers.
4 Have the projector serviced.
Appendices 
						

							
English
0

Replacing the Lamp
The  projection  lamp  should  be  replaced  when  it  burns  out.  It  should 
only  be  replaced  with  a  certified  replacement  part,  which  you  can  
order from your local dealer.
Important:
4  The  lamp  contains  a  certain  amount  of  mercury  and  should  be 
disposed of according to local ordinance regulations.
4 Avoid touching the glass surface of the new lamp, doing so may 
shorten its operation life.
Warning:
4 Be sure to turn off and unplug the projector at least an hour before 
replacing the lamp. Failure to do so could result in a severe burn.
1. Loosen the two captive screws on the lamp compartment cover.
2. Remove the lamp compartment cover.
3. Remove the two screws from the lamp module.
4. Lift the module handle up and pull firmly on the module handle to 
remove the lamp module.
5.  Insert  the  replacement  lamp  and  push  down  firmly.  Tighten  the 
captive screws to hold the lamp in place.
6. Replace the lamp compartment lid and tighten the captive screws.
After  replacing  the  lamp,  the  lamp  hours  counter  must  be  reset.  See  
page 47 for more information.
Appendices