Optoma Ds219 Projector User Manual

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Troubleshooting/ 
Help On-screen Display Menu
If you experience a problem with your projector, please refer to the following information. If a problem persists, please contact your local \
reseller or service center.
Image Problems
No image appears on-screen
4 Ensure all the cables and power connections are correctly and 
securely connected as described in the Installation section.
4 Ensure all the pins of connectors are not bent or broken.
Appendices 

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4 Check if the projection lamp has been securely installed. Please 
refer to the Replacing the lamp section.
4 Make sure you have removed the lens cap and the projector is 
switched on.
Partial, scrolling or incorrectly displayed image
4 Press “Re-Sync” on the remote.
4 If you are using a PC:
For Windows 95, 98, 2000, XP:
1. Open the My Computer icon, the Control Panel folder, and 
then double click on the Display icon.
2. Select the Settings tab.
3.  Verify  that  your  display...

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4 If you are using a Notebook:
1. First, follow the steps above to adjust resolution of the  
computer.
2. Press the toggle output settings. Example: [Fn]+[F4]
Acer �  [Fn]+[F5]
Asus�  [Fn]+[F8]
Dell � [Fn]+[F8]
Gateway�  [Fn]+[F4]
Mac Apple: 
System Preference � Display � Arrangement � Mirror 
display
IBM/Lenovo �[Fn]+[F7]
[Fn]+[F4]HP/Compaq 
NEC�
�
  [Fn]+[F3]
Toshiba �  [Fn]+[F5]
If you experience difficulty changing resolutions or your  
monitor freezes, restart all equipment...

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The  screen  of  the  Notebook  or  PowerBook  computer 
is not displaying your presentation
4 If you are using a Notebook:
Some Notebooks may deactivate their own screens when a 
second display device is in use. Each has a different way to 
be reactivated. Refer to your computer’s manual for detailed 
information.
Image is unstable or flickering
4 Use Phase to correct it. See page 36 for more information.
4 Change the monitor color setting on your computer.
Appendices 

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Image has vertical flickering bar
4  Use Frequency  to  make  an  adjustment.  See  page  36  for  more 
information.
4 Check and reconfigure the display mode of your graphic card 
to make it compatible with the projector.
Image is out of focus
4 Make sure the lens cap is removed.
4 Adjusts the Focus Ring on the projector lens.
4 Make sure the projection screen is between the required  
distances from the projector. See pages 19-20 for more  
information.
The image is stretched when...

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Image has slanted sides
4 If possible, reposition the projector so that it is centered on the 
screen and below the bottom of the screen.
4 Press [Keystone +/-] on the remote control until the sides are 
vertical.
Image is reversed
4 Select Setup | Projection from the OSD and adjust the  
projection direction.
Intermission Problems
The projector stops responding to all controls
4 If possible, turn off the projector, then unplug the power cord 
and wait at least 60 seconds before...

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Projector Status Indication
MessagePower LEDLamp LEDTemp LED
(Green)(Red)(Red)
Over TempOO
Lamp FailOO
Thermal Break Status Error44O
Lamp Door Sensor Detect High7OO
DMD Error8OO
Color Wheel Error9OO
Fan 1 error  (Lamp Fan)61O
Fan 2 error  (Power Fan)62O
Fan 3 error (Blower Fan)63O
Fan 4 error  (DMD Fan)64O
Steady light �No light �
The digit represents the number of led blinks. 
Appendices 

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Message Reminders
4 Replacing the lamp:
4 Out of range: (see the following for more information)
Remote Control Problems
If the remote control does not work
4 Check the operating angle for the remote control is  
approximately ±15°.
4 Make sure there are no obstructions between the remote control 
and the projector. Move to within 7m (23 ft) of the projector.
4 Make sure the batteries are inserted correctly.
4 Replace weak batteries in the remote control.
Appendices 

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Audio Problems
There is no sound
4 Adjust the volume on the remote control. 
4 Adjust the volume of the audio source.
4 Check the audio cable connection.
4 Test the source audio output with other speakers.
4 Have the projector serviced.
The sound is distorted
4 Check the audio cable connection.
4 Test the source audio output with other speakers.
4 Have the projector serviced.
Appendices 

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0

Replacing the Lamp
The  projection  lamp  should  be  replaced  when  it  burns  out.  It  should 
only  be  replaced  with  a  certified  replacement  part,  which  you  can  
order from your local dealer.
Important:
4  The  lamp  contains  a  certain  amount  of  mercury  and  should  be 
disposed of according to local ordinance regulations.
4 Avoid touching the glass surface of the new lamp, doing so may 
shorten its operation life.
Warning:
4 Be sure to turn off and unplug the...