OKI C8800dn User Manual

C8800 User’s Guide121
Part Numbers
Toner
Black . . . . . . . . . . . . . . . . . . . . . . . . 43487736 
Cyan . . . . . . . . . . . . . . . . . . . . . . . . 43487735 
Magenta  . . . . . . . . . . . . . . . . . . . . . 43487734 
Yellow . . . . . . . . . . . . . . . . . . . . . . . 43487733 
Image Drum
Black . . . . . . . . . . . . . . . . . . . . . . . . 43449025 
Cyan . . . . . . . . . . . . . . . . . . . . . . . . 43449026 
Magenta  . . . . . . . . . . . . . . . . . . . . . 43449027 
Yellow . . . . ....

C8800 User’s Guide122
Specifications
     
Item Specification
Dimensions 19.09 W x 21.89 D x 13.58 H 
(485 mm W x 556 mm D x 345 mm H) 
Net Weight 88 lbs. (40 Kg) 
Print speeds • 26 pages per minute (ppm) color     • 32 ppm monochrome
•For Transparencies : 9 ppm color, 10 ppm monochrome
Resolution 600 dpi or 600 x 1200 dpi
Emulation PCL5e, IBM PPR II XL, Epson FX, PS3 
Environmental Temperature 
• Operating: 50 to 90°F (10 to 32°C)
• Storage (packed up): -14 to 110°F (-10 to 43 °C)
• Power Off: 32 to...

C8800 User’s Guide123
Toner life Approximately 6,000 pages at 5% coverage
Image drum life 20,000 pages at 3 pages per job
Belt life 60,000 letter-size pages
Fuser life 60,000 letter-size pages
Item Specification
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C8800 User’s Guide124
Troubleshooting
General Inform ation _____________________
This section provides information to help you deal with 
problems that may arise when using the printer.
Troubleshooting is divided into the following sections:
•“Display Panel Messages” see page 125   
• “Paper Jams” see page 128   
• “Print Quality Problems” see page 142   
• “USB Problems” see page 146   
• “Application error” see page 148   
• “General Protection Fault” see page 148   
• “Paper Size Change Request” see...

C8800 User’s Guide125
Display Panel  Messages___________________
        
Message Meaning What to Do
* TONER SENSOR ERROR Flashes across the 
second line of the 
display: the indicated 
color toner (*) is 
missing from the 
printer.Open the top cover and 
make sure the indicated 
toner is there and 
properly seated in the 
printer: C = Cyan, Y = 
Yellow, M = Magenta, K = 
Black.
ADD MORE MEMORY
420: MEMORY OVERFLOW The document size is 
too large for the 
printer’s memory.Reduce the size of the...

C8800 User’s Guide126
CLOSE COVER
316: DUPLEX COVER OPEN The duplex cover is 
open or not properly 
latched.Close the duplex cover.
See “Duplex Printing” on 
page 256
.   
CLOSE COVER
nnn: COVER OPEN Either the top cover or 
the front cover is open.
Be sure both the top cover 
and the front cover are 
firmly closed.
INSTALL PAPER CASSETTE
430: TRAY 1 MISSING Tray 1 is not installed in 
the printer.
Install the missing tray.
INSTALL PAPER CASSETTE
440: TRAY 1 OPEN Tray 1 is not properly 
installed in the...

C8800 User’s Guide127
REPLACE TONER
nnn: * TONER EMPTY The indicated toner 
needs replacement.
Replace the indicated 
toner: 
410: Y = Yellow
411 M = Magenta
412: C = Cyan
413: K = Black
REPLACE yyyy
nnn: yyyy LIFE The indicated 
component is nearing 
end of life and should 
be replaced.Replace the indicated 
component: YYYY = Fuser, 
Belt, C Drum,  Y Drum, M 
Drum, K Drum.
tttt EMPTY Appears on the second  line of the display to 
indicate that ttt tray 
has run out of media.Load media in tray tttt.
xxx...

C8800 User’s Guide128
Paper Jams ____________________________
General Information
Jams can occur due to paper misfeeding from a paper tray or 
at any point along the paper path.
When a jam occurs, the printer immediately stops.  The control 
panel displays an error message.  This message tells you 
where the first sheet is jammed. 
All jammed sheets must be remo ved in order to restore the 
printer to normal operation.
Once you clear a jam and close the cover, you may see a new 
jam message indicating...

C8800 User’s Guide129
If paper jams are frequent
•More than one sheet feeds at a time.
• Paper curls.
• Paper feeds at an angle.
Jam is cleared, but pr inter does not print.
Possible cause Remedy
The printer is not 
horizontal. Place the printer on a stable, level surface.
The paper is too thin. Use the correct type of paper.   See “Paper (Print 
Media)” on page 11 .  
The paper is moist or 
affected by static. Store paper within specifie
d temperature and humidity 
levels.   See “Specifications” on...

C8800 User’s Guide130
Jam 370, 373 and 383
OPEN DUPLEX COVER
nnn: PAPER JAM
nnn = 370, 373, 383
   
Jams 3a.eps  
1. Press the duplex cover release (a).  Open the duplexer 
cover (b).
2. Remove any jammed sheets.
3. Close the duplex  unit cover.
a
b
b
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