OKI C530dn User Manual

111 – C330/C530 Troubleshooting
Clearing Paper Jams 
1.If a sheet is well advanced out of the top of the printer, 
simply grip it and pull gently to draw it fully out. If it does 
not remove easily, do not use excessive force. It can be 
removed from the rear later.
2.Press the cover release and open the printer’s top cover fully.
WARNING!
If the printer has been powered on, the fuser will be 
hot. This area is clearly labelled. Do not touch.
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112 – C330/C530 Troubleshooting
3.Holding it by its handles, lift the image drum, complete with 
its toner cartridges, up and out of the printer.
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113 – C330/C530 Troubleshooting
4.Put the assembly down gently onto a piece of paper to 
prevent toner from marking your furniture and to avoid 
damaging the green drum surface, and cover.
CAUTION!
The green image drum surface at the base of the 
Image Drum is very delicate and light sensitive. 
Do not touch it and do not expose it to normal 
room light for more than 5 minutes. If the drum 
unit needs to be out of the printer for longer than 
this, wrap the cartridge inside a black plastic bag 
to keep...

114 – C330/C530 Troubleshooting
5.Look into the printer to check whether any sheets of paper 
are visible on any part of the belt unit (1).
• To remove a sheet with its leading edge at the front of 
the belt, lift the plastic guard at the front of the printer (1), 
then carefully lift the sheet (2) from the belt and pull it 
CAUTION!
Do not use any sharp or abrasive objects to 
separate sheets from the belt. This may damage 
the belt surface.
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115 – C330/C530 Troubleshooting
forwards into the internal drum cavity and withdraw the 
sheet.
• To remove a sheet from the central area of the belt, 
carefully separate the sheet from the belt surface and 
withdraw the sheet.
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116 – C330/C530 Troubleshooting
• To remove a sheet just entering the fuser (1), separate 
the trailing edge of the sheet from the belt (2), push the 
fuser pressure release lever
 (3) towards the front and 
down to release the fuser’s grip on the sheet, and 
withdraw the sheet through the drum cavity area. Then 
allow the pressure release lever to rise again.
 
• To remove a sheet in the fuser:
Note:
If the sheet is well advanced into the fuser (only a 
short length is still visible), do not attempt to...

117 – C330/C530 Troubleshooting
(a)Push the two retaining levers (1) towards the rear of the 
printer to release the fuser. Withdraw the fuser unit using 
the handle (2).
(b)Press release lever (1) and pull the trapped paper from 
the fuser.
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118 – C330/C530 Troubleshooting
(c)Replace the fuser unit, and move the fuser locking levers 
(1) toward the rear of the printer.
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119 – C330/C530 Troubleshooting
6.If you were duplex printing when the jam occurred, check for 
any jammed sheets in the duplexer:
(a) Pull the transfer belt lock levers (1) up and toward the 
front of the printer. 
 
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120 – C330/C530 Troubleshooting
(b)Lift the transfer belt out of the printer.
(c)Remove any sheets of paper.
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