OKI B4600N User Manual
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B4400, B4400L/B4600, B4600L User’s Guide – Troubleshooting > 91 PRINT QUALITY PROBLEMS Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. SYMPTOMPROBLEMSOLUTION Blank sheets printed.Image drum cartridge not properly installed.Reinstall image drum cartridge. Empty or missing toner cartridge.Install new toner cartridge. Entire page prints faintly.Empty toner cartridge. Pages get fainter when toner is used up.Install new toner cartridge. LED array is dirty. Clean LED array. Page has grey background.Static electricity, generally from dry environments, causes toner to stick to background.Change paper to a smoother laser bond or use a humidifier. Page prints all black.Hardware problem. Contact service. Page has repetitive marks.Damaged image drum cartridge causes repetitive marks every 1.6 inches (4.06 cm) due to surface nicks and scratches.Generate a cleaning page, repetitive marks may be temporary. Oblong area of faint print appears on each page.Drop out caused by using paper exposed to high humidity.Change paper stocks, check paper storage environment or use a dehumidifier; check toner level. Vertical white streaking or faint areas on page.To n e r i s l o w a n d does not distribute properly, or the drum is worn out.Replace toner cartridge. Check drum and replace the drum, if necessary. Contact service. LED array is dirty. Clean LED array. Vertical black lines.Hardware problem. Contact service. Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Troubleshooting > 92 Fuzzy print. LED array is dirty. Clean LED array. Distorted print. Paper path, lamp assembly, or fusing unit problem.Generate cleaning page. Contact service. Faded print. Toner cartridge is not correctly installed. To n e r l o w .Install toner cartridge correctly. Replace toner cartridge. Smeared or blotched print.Dirty rollers; toner dropped inside printer or image drum problem.Replace image drum and toner. Contact service. Printed page is light/blurred.Is toner low? Replace toner cartridge. Is paper meant for laser printers?Use recommended paper. LED array is dirty. Clean LED array. Bold characters and dark lines are smeared.Toner is low. Install new toner cartridge. Print is darker than usual.Darkness setting is too high.Change darkness setting. Pages curl excessively.Printing on wrong side of paper.Turn paper over in tray. (Note arrow on paper package). Install paper print side down in tray. Moisture in paper. Improper storage.Avoid storing paper in areas of excessive temperature and humidity. Store paper in protective wrapping. High humidity. Recommended operating humidity: 20-80% SYMPTOMPROBLEMSOLUTION Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Troubleshooting > 93 SOFTWARE PROBLEMS Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. HARDWARE PROBLEMS SYMPTOMPROBLEMSOLUTION Printing is garbled.Incorrect driver is installed.Install an appropriate driver. Printer’s output is below rated speed.Much of the printing delays will be caused by your application. Sometimes purely text documents will print slowly depending on the selected fonts and how they are transferred to the printer.For maximum speed, use text in your document and use a printer resident font. Size of top margin increases with each page printed.Creeping text. Number of lines per page in software is not equal to number of lines per page of printer.Many software packages assume 66 lines per page, but your printer’s default is 64. Adjust software accordingly, or set LINES Per PAGE in the soft control panel to equal lines per page in your software. SYMPTOMPROBLEMSOLUTION Graphic image prints partly on one page, partly on the next.Insufficient printer memory for this image at this resolution.Change the resolution, reduce the image size, or install more memory in your printer. When you try to print nothing happens, but printer indicates it is ready to receive data.Configuration error. Check cable connection. If more than one printer is available, make sure your printer has been selected. Garbage prints. Incorrect cable configuration. Also, see Software Problems.Check cable configuration, continuity, and length. Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Troubleshooting > 94 Printer freezes or displays error message when computer is rebooted.Booting the computer while the printer is on can cause a communications error.Turn printer off before rebooting computer. Odours. Gases are given off by forms or adhesives passing through the hot fusing unit.Make sure the forms you use can withstand heating, and provide adequate ventilation. Printer is on but must warm up before a job is printed.Power Save mode is set on to conserve energy. The fuser must heat up before you can begin printing the next job.To eliminate warm up delay, change Power Save setting SYMPTOMPROBLEMSOLUTION Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Installing options > 95 INSTALLING OPTIONS The following options are available to extend the performance of your printer: >10/100 BASE-TX Network Interface Card: to make the B4400, B4400L and B4600, B4600L network compatible >16, 32, 64, 128, 256MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files >RS232C Card: to provide serial interface capability for the B4400, B4400L and B4600, B4600L >Second paper tray: to increase your printer’s paper handling capacity by 500 sheets (80g/m²) >Multi Purpose Tray: to extend the range of media your printer can accommodate (capacity 100 sheets (80g/m²) or 50 envelopes) >One of the following can be added: (a) 8MB Flash DIMM: to allow the storage of additional fonts or bar codes for the B4400, B4400L, B4400n, B4400Ln, B4600, B4600L, B4600n, B4600Ln (b) 16MB Flash DIMM: to allow the storage of additional fonts or bar codes for the B4400, B4400L, B4400n, B4400Ln, B4600, B4600L, B4600n, B4600Ln (c) PostScript PS level 3 DIMM: to add PostScript emulation to the B4600, B4600L or B4600n, B4600Ln. Cannot be added in conjunction with extra flash memory. (d) The B4600, B4600L PS option is supplied as 2 DIMMs: a PS DIMM and a 16MB RAM DIMM. When fitted into a basic B4600, B4600L or B4600n, B4600Ln (i.e. one with no memory upgrade already fitted) the PS DIMM will expand into the 16MB RAM DIMM in order to work, and the amount of memory available for general operation of the printer will therefore not change. It will remain at 16MB, which is the printers base memory. Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Installing options > 96 (e) If you require to install a PS upgrade into a B4600, B4600L or B4600n, B4600Ln which already has a memory upgrade installed, discard the 16MB RAM DIMM which ships with the PS option and install only the PS DIMM. The result will be that the amount of overall memory available to the printer will decrease by 16MB as the PS code expands into 16MB of RAM currently installed. For example, a user who already has 128MB installed (total memory is therefore 128+16=144MB) will fit only the PS DIMM and will then have 128MB of RAM left for printing. INSTALLING OPTIONS ORDER NUMBERS INSTALLATION PROCEDURE To install any of the above options, follow the detailed installation sheet that accompanies the option. 10/100 BASE-TX Network Interface Card (NIC)42264115 16MB RAM DIMM 42160903 32MB RAM DIMM 42160906 64MB RAM DIMM 42160913 128MB RAM DIMM 42160917 256MB RAM DIMM 42654503 RS232C 42264203 Second Paper Tray 40834412 Multi Purpose Tray 40109805 8MB Flash DIMM 42264005 16MB Flash DIMM 42264006 PostScript PS level 3 DIMM 42263919 Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Specifications > 97 SPECIFICATIONS GENERAL A summary of the basic characteristics of your printer appears in the table below: ITEMSPECIFICATION Dimensions B4400, B4400L (N22105B): 355mm x 395mm x 200mm (W x D x H) B4600, B4600L (N22106B): 355mm x 395mm x 215mm (W x D x H) Weight 9 kg approximately Printing methodElectro-photographic printing using LEDs as light source Print colour Monochrome Print speed B4400/B4600: 26 pages per minute maximum B4400L/B4600L: 24 pages per minute maximum Resolution 1200 x 600 dots per inch Emulations PCL6, PCL5e, PCLXL, Epson FX, IBM ProPrinter, Mac OS9, Mac OS X for B4400, B4400L, B4400n, B4400Ln, B4600, B4600L, B4600n, B4600Ln PCL6, PCL5e, Epson FX, IBM ProPrinter, Mac OS9, Mac OS X, PS for B4600PS, B4600LPS, B4600nPS, B4600LnPS Interfaces Parallel port in compliance with IEEE 1284-1994 standard USB 2.0 full speed 100BASE-TX/10Base-T for B4400n, B4400Ln, B4600n, B4600Ln, B4600nPS, B4600LnPS Optional RS232C Serial interface Processor 200 MHz PowerPC Memory 16 MB expandible to 272MB Paper sizes A4, A5, A6, B5, Letter, Legal 13, Legal 14, Executive, Custom, Envelopes (5 types) Paper feed Automatic feeding via paper trays (including optional tray and optional Multi Purpose Tray) Manual feeding of single sheets Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Specifications > 98 Paper feed capacity at 80g/m²Tray 1: 250 sheets Optional Tray 2: 500 sheets Optional Multi-purpose feeder: 100 sheets Paper output Face up, face down depending on paper size, type and thickness Power consumptionTypical: 400W Idle: 70W Power save mode: 7-10W Paper output capacity at 80g/m²Face up: 50 sheets Face down: 150 sheets Monthly duty cycle3,000 pages Consumables Toner cartridge, Image drum Power cable Approximately 1.8 m max. length (not provided) Noise level Operation: 53 dB(A) Standby mode: 30dB(A) Power saving mode: Background level Environmental conditionsOperation: 10 - 32°C, 20% - 80% RH, Storage: 14 - 110°C, 10% - 90% RH When the printer is stored, it should be in its original packaging, with no moisture formation. ITEMSPECIFICATION Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Specifications > 99 PAPER AND TRAY INFORMATION Feed and ejection methods vary depending on the type, size and thickness of medium used. Use the chart below and the notes/ symbols/terms on the following page for initial guidance. (Minor variations to settings may be necessary depending on user setup and environmental conditions.) FEED CASSETTEEJECTION METHOD PAPER TYPESIZE WEIGHT T1 T2 MPF MF FU FD Plain paperA4 A5 B5 Letter ExecutiveL, ML, M o o o o o o MH, H x x o o o x Legal (13) Legal (14)L, ML, M o o x o o o MH, H x x x o o x A6 L, ML, M o x o o o x MH, H x x o o o x Custom W: 90 – 216 L: 148 – 356L, ML, M o o o o o o MH, H x x o o o x Env- elopesCom-9 Com-10 DL C5 Monarch Custom W: 90 – 216 L: 148 – 356–xxooox Labels A4 Letter–xxooox Tr a n s p - arenciesA4 Letter–xxooox Downloaded From ManualsPrinter.com Manuals
B4400, B4400L/B4600, B4600L User’s Guide – Specifications > 100 NOTES/SYMBOLS/TERMS Notes: 1.When an optional second paper tray is used, the original tray is referred to as Tray 1 and the optional tray as Tray 2. 2.It is not possible to use custom paper sizes with the PS emulation driver. 3.Tray 2 can accommodate paper with width of 148 to 216mm and length of 210 to 316mm. 4.Paper smaller than A5 (i.e. less than 210mm long) should be ejected face up. SYMBOL/ TERMMEANING T1 Paper Tray 1 T2 Paper Tray 2 (optional) MPF Multi Purpose Tray (optional) MF Manual Feed Tray FU Face Up printing from the rear of the printer FD Face Down printing from the top of the printer W, L Width, Length in mm L Light paper weight: 59 - 66g/m² ML Medium Light paper weight: 67 - 73g/m² M Medium paper weight: 74 - 88g/m² MH Medium Heavy paper weight: 89 - 104g/m² H Heavy paper weight: 105 - 122g/m² oCan be used x Cannot be used Downloaded From ManualsPrinter.com Manuals