Oai Voicemail DisconNECt Installation And Operation Manual

							OAI VOICEMAIL DISCONNECT
Installation & Operation Manual
NEC America, Inc.
NDA-30130
Revision 1
August, 1999
Stock Number 241664 
						

							LIABILITY DISCLAIMER
NEC America reserves the right to change the specifications, 
functions, or features in this document at any time without 
notice. NEC America has prepared this document for use by 
its employees and customers. The information contained 
herein is the property of NEC America and shall not be 
reproduced without prior written approval from NEC 
America.
Copyright 1999
NEC America, Inc. 
						

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Voicemail Disconnect Installation & Operation Manual CONTENTS
TABLE OF CONTENTS
Page
Chapter 1 - INSTALLATION & SET-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Voicemail Disconnect Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
Voicemail Disconnect Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Application Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Database Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Phone Line Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Configuring the Phone Line Database  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
Tenant Number Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Configuring the Tenant Number Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Database Administration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
MAT Assignments  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
AOKC Command: (Assignment of OAI Key Codes) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
AKYD Command: (Assignment of D
term Function Key). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Example MAT Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Chapter 2 - OPERATION  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   9
Using Voicemail Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9 
						

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Voicemail Disconnect Installation & Operation Manual FIGURES
LIST OF FIGURES
Figure TitlePage
1-1 OAI Function Key Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6
1-2 Example OAI Function Key Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8 
						

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FIGURES Voicemail Disconnect Installation & Operation Manual
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Voicemail Disconnect Installation & Operation Manual INSTALLATION & SET-UP
Chapter 1 INSTALLATION & SET-UP
Introduction
Voicemail Disconnect is an OAI software application that is used to disconnect a 
phone connection to a specific phone set (Dterm or Analog phone). This function is 
typically used to disconnect a phone set from a Voice mail port or conference 
bridge.
Voicemail Disconnect Installation
Software 
InstallationThis procedure will load the Voicemail Disconnect software. Follow the steps 
below:
Step 1:
Log in to the APM Platform Administration Main Menu.
Step 2:
Select the Installation of Applications/Packages option, and follow the 
instructions provided in the APM Operations Manual
 to complete this 
part of the installation.
Step 3:
When prompted, load the Voicemail Disconnect media diskette(s).
Step 4:
Follow the screen prompts to complete the installation.
Note:Should any part of the installation not proceed and indicated, or an error is en-
countered, contact your NEC representative for assistance.
Continue to the next page for Voicemail Disconnect Set-Up... 
						

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INSTALLATION & SET-UP Voicemail Disconnect Installation & Operation Manual
Voicemail Disconnect Set-Up
Application 
ConfigurationVoicemail Disconnect is supported internally by the APM, and must be configured 
in the APM environment. The Software Installation procedure configures the 
application using default values and creates the databases needed. 
Database SupportVoicemail Disconnect requires two APM databases: the Phone line database and 
the Tenant Number Database. Empty databases are created during initial software 
installation, but specific records must be added before Voicemail Disconnect is 
enabled.
Note:If Second Party Alert Ver1.7 or higher has been previously installed, then these 
databases have already been created.
Phone Line Database
The Phone Line database consists of a Master Database file component and an 
Application Database file component.
Master Database File filename -  ’phone_m’
.
The phone_m master database structure and example entries are shown in the table 
below.
Field Definitions
- Phone Line 1 field is the primary extension number (five-digits max.). The 
number that is displayed with the caller’s name when this phone is used to 
place the call. 
- Phone Line 2 - 6 fields are the secondary, or virtual, lines that are associated 
with the primary extension that was entered in the first field. These virtual 
lines must be assigned to this primary line through the NEAX Maintenance 
Administration Terminal (see NEAX2400 System Manuals). 
Field NameType Size Min. 
ValueMax. 
ValueExample
Entry
Phone Line 1 N 5 0 99999 4290
Phone Line 2 N 5 0 99999 4291
Phone Line 3 N 5 0 99999 4292
Phone Line 4 N 5 0 99999 4293
Phone Line 5 N 5 0 99999 4294
Phone Line 6 N 5 0 99999 4295 
						

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Voicemail Disconnect Installation & Operation Manual INSTALLATION & SET-UP
Phone Line Database (cont)
Application Database File filename - ’Phonline’.
The Phonline application database structure is shown in the table below:
Configuring the Phone Line Database
The database is initially blank. It must be configured before the Voicemail 
Disconnect application can operate. The database values are set using the APM 
Applications Manager Main Menu-- Selecting the Database Administration 
option. The general sequence is the following:
1. Build a Master Database File
Enter data into the master database fields to add the necessary phone line 
numbers for Voicemail Disconnect.
2. Process the Application Database 
Use the Process Application Database option on the APM Database 
Administration menu to create the application database file.
(When the Process option is activated, data is drawn from the master database 
and converted to the formats specified in the application definition file.)
3. Install the Application Database
Use the Install Application Database option on the APM Database 
Administration menu to enable Voicemail Disconnect to copy its database.
Note:Refer to the APM Operations Manual for more detailed instructions on adding a 
database.
Field Description Data Type
Phone Line 1Long Integer
Phone Line 2Long Integer
Phone Line 3Long Integer
Phone Line 4Long Integer
Phone Line 5Long Integer
Phone Line 6Long Integer 
						

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INSTALLATION & SET-UP Voicemail Disconnect Installation & Operation Manual
Tenant Number Database
The Tenant Number Database is an APM database used by the Voicemail 
Disconnect application and other OAI applications. It provides a mechanism for 
retrieving the tenant number of an extension. Since the Tenant Number Database 
may be used by other OAI applications installed under the APM, it is configured 
using the APM.
The Tenant Number database consists of a Master Database file component and an 
Application Database file component.
Master Database File filename - ’tenant_m’.
The tenant_m master database structure and example entries are shown in the table 
below:
Field Definitions
- First Extension field contains the first extension number in the range of 
extensions.
- Last Extension field contains the last extension number in the range of 
extensions.
- Te n a n t  N u m b e r field contains the associated tenant number. 
(A tenant number can be associated with an individual numeric extension or 
a range of numeric extensions. A given tenant number can have more than 
one record if all of the extensions associated with it are not consecutive.)
Application Database File filename - ’tenants’.
The tenants application database structure is shown in the table below:
Field NameType Size Min. 
ValueMax. 
ValueExample
Entry
First Extension ASCII 101000
Last Extension ASCII 101099
Tenant Number Numeric 3 1 2551
Field Description Data Type
First Extension ASCII
Last Extension ASCII
Tenant Number Short Integer