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Nortel Networks IpView Software Wallboard Instructions Manual

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    Page 1 Nortel Networks ipView Software Wallboard Set Up and Operation Guide www.nortelnetworks.com ©2002 Nortel Networks P0988907 Issue 04 (06)
    Page 2 Table of Contents Issue 04 Nortel Networks ipView Software Wallboard Set Up and Operation Guide 2 Table of Contents How to use this guide........................................................................ 3 Introduction ............................................................................................................. 3 How this guide is organized .................................................................................... 3 System Overview...
    Page 3 How To Use This Guide 3 Issue 04 Nortel Networks ipView Software Wallboard Set Up and Operation Guide How to use this guide Introduction This guide is designed to assist a System Manager in the installation, set up and operation of Nortel Networks ipView Software Wallboards. Use this guide as an ongoing reference. This chapter tells you what to expect as you read this guide and how information in this guide is presented. How this guide is organized The Nortel Networks ip View Software...
    Page 4 System Overview Nortel Networks ipView Software Wallboard Set Up and Operation Guide Issue 04 4 System Overview Introduction Nortel Networks ipView Software Wallboard is a Windows® software application that provides asoftware based IP enabled wallboard on the PC desktop of Call Center Agents. Nortel Networks ipView Software Wallboard is often referred to as the ipView SoftBoard. Overview Call Center Statistics and Messages from the Nortel Networks Call Center Reporting application are...
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