Nortel Modular Ics Telephone Feature Card Manual
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• Modular ICS Telephone Feature Card
Use this card as a quick reference for accessing the features of your telephone. Your system administrator will inform you if any of these features are not available for your telephone. This card uses the Business Series Terminals button icons. The table below shows which buttons to use on the different types of Nortel Networks telephones. ²¡ßCancel ²£¡ß Listen to music (provided by your office) through your telephone speaker when you are not on a call. ²¥â Check what is programmed on any button. Use when labeling buttons. ²àà Briefly display the approximate length of your current or most recent call. ²ÝCancel ²£Ý Send your calls to another telephone in your system. ²àÝ Put a call on hold so that it can be picked up from any telephone in your system. The display shows a three-digit retrieval code. To retrieve a parked call from a telephone, press an intercom button anddial the retrieval code. On the T7100/M7100 telephone, just lift the handset and dial the retrieval code. ²àß Answer any ringing telephone. Press ²àß and dial the extension number for the ringing telephone. Button Name T7000, T7100, T7208, T7316 M7100, M7208, M7310, M7324 Feature ² ƒ Hold³ú ≥ ˙ ≥ Volume Controlà √ Release¨ ® Buttons Telephone features Background Music Button Inquiry Call Duration Timer Call Forward Call Park Call Pickup - directed About this card
²àÞ Answer a call that is ringing at another telephone in your pickup group. The external call that has been ringing longest is answered first. ²¡âÚ Answer the next call. If more than one call is waiting, priority is given to incoming external calls over callback, camped, or transferred calls. ²¡Û Re-route a call to another telephone even if all its lines are busy. Press ²¡Û, then dial the extension number of the receiving telep hone. ²ß¡ Change the dialing filters on a line or telephone, or gain external access to your system. Dialing filters determine which numbers you can dial. Press ²ß¡ and enter a password provided by your system coordinator to change your class of service. ²Ü Establish a conference call between yourself and two other parties. 1. Make or answer the first call. 2. Put the first call on hold. 3. Make or answer the second call. 4. After the second call is connected, press ²Ü. 5. Press the line or intercom button of the first held call (not required on the T7100/ M7100 telephone). 6. Press ¨ to end the conference call. To remove yourself from a conference permanently (unsupervised conference): Press ²àâ. The other two callers remain connected. (Some external lines may not support this fea ture. See your system coordinat or.) To put a conference on hold: Press ³. The other two callers can still talk to each ot her. To split a conference: Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press ²Ü. To disconnect one party: Press the line or intercom but ton of the caller you want to discon nect, then press ¨. Press the line or intercom button of the remaining caller to resume your conversation. To independently hold two calls: Press the line or intercom but ton of the first caller, then press ³. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press ²Ü, then retrieve the second call from hold. Call Pickup - group Call Queuing Camp-on Class of service password Conference
²¥à Adjust the contrast of your display. Press ²¥à, then press a number from Ú toá(depending on your telephone). Press ³to set your choice. ²¥¡Û Choose one of three methods of dial ing. 1. Press ²¥¡Û. 2. Press £ to select the mode. 3. Press³to store the mode. Standard Dial: Select a line, then dial the number. (Standard Dial is always available, even when another dialing mode is selected.) Automatic Dial: Dial the number without choosing a line button first. Your prime line is automatically selected for the call. Pre-Dial: Dial the number, then press a line button to place the call. Edit the number by pressing à before placing the call. ²¡ÞCancel ²£¡Þ When you are not on a call prevent all incoming calls, except priority calls, from ringing at your telephone. When you are on a call, block an incoming priority call. ²¡âÛCancel ²£¡âÛ Use both the handset and speaker while you are on a call. To avoid electronic feedback, keep the handset away from the speaker during the call, and press ¨to hang up. ³ Temporarily suspend a call. To retrieve a held call, press the line button for the held call. (Press ³ on the T7100/M7100 telephone.) Exclusive Hold ²àá or ²³ Temporarily suspend a call and prevent other telephones from picking it up. ²¥ÞâÚ Select Primary Language for the telephone display. ²¥ÞâÛ Select Alternate Language for the telephone display. ²¥ÞâÜSelect Alternate Language 2 for the telephone display. ²¥ÞâÝ Select Alternate Language 3 for the telephone display. ²Þ Automatically redial the last external telephone number that you dialed. ²ßÝ With a line pool, tel ephones can share several lines for making c alls. 1. Press ²ßÝor an intercom button. 2. Enter a line pool access code. (See your system coordinator for a list.) Contrast adjustment Dialing modes Do Not Disturb Group Listening Hold Language Choice Last Number Redial Line pools
²¡ÝCancel ²£¡Ý Send calls arriving on an external line to another telephone outside your system. (Some external lines may not support this feature. See your system coordinator.) This feature is not available on the T7100/M7100 tel ephone. ²àÚ Generate a Link signal ‹ to access a PBX or other host exchange. ²¡â¡ Generate a tone for as long as you hold down a button. This is used to communicate with devices like fax or answering machines. Long tones are in effect only for your current call. ²ÚCancel ²£Ú Send a message to another telephone within your system. To view and reply to your messages: 1. Press ²ßÞ. 2. Press ¥ and £ to view your message list. 3. Press â to call the person who left you the message. To erase a message: 1. Press ³ while viewing a message. ²¥¡Ú Change the position of your line or hunt group buttons. 1. Press ²¥¡Ú. 2. Press the line button that you want to move. 3. Press the button that you want to move the line to. 4. Press ¨. The two buttons are exchanged. 5. Update the button label strip on your telephone. Line buttons cannot be exchanged with intercom, answer or Handsfree buttons. ²¡Úá Block the outgoing name and/or number on a per-call b asis. 1. Press ²¡Úá. ²ßâ and code (1 to 3) and zone (0 to 6) Make a page announcement thro u gh eit h e r t h e i n te rn a l ( code 1 ) or e xt ernal (code 2) speakers, or both (code 3). Zone 0 pages all zones. Page announcements are programmed to timeout after a pre-selected amount of time which is set by your system coordinator. Internal page ²ßÚ and zone (0 to 6) Make a page announcement to all, or to a specific group of telep hones, through the telephone speakers. Zone 0 pages all zones. Line Redirection Link Long Tones Messages Moving line buttons Name and number blocking Page
External page ²ßÛ Make a page announcement through an external loudspeaker sys tem. Internal and external page ²ßÜ and zone (0 to 6) Make a page announcement through both your telephone speakers and an external loudspeaker system. Zone 0 pages all zones. ²à¡ Program in an exte rnal autodial sequence to inse rt a 1.5 second delay ›. For pulse dialing: ¥ also inser ts a 1.5 second delay. ²ßá Interrupt a person who is on a call. A person on another call can press ²¡Þ(Do Not Disturb) to block priority calls. ²¡Ü Change the privacy setting for an external line. If a l i ne normally has privacy, this permits another telephone that shares the line to join your call by selecting the line while you are using it. If a line normally has privacy disabled, this prevents another telephone that shares the line from joining your call by selecting the line while you are using it. The privacy setting is re- established once you end your call or when you enter the Privacy feature code again. ²ÛCancel ²£Û Monitor a busy or unanswered telephone, or a busy line pool within your system. Ring Again signals you to call back when the telephone or line p ool becomes available. ²¥ß Select a distinctive ring to help differentiate between your telephone and others nearby. 1. Press ² ¥ß. 2. Enter the ring type number (Ú toÝ). 3. Press ³. ²¥¡â Make your telephone ring so that you can adjust the volume. You can also adjust the volume any time your telephone rings. ²¥á Store more than one autodial number or external carrier feature code on one memory button by inserting a break point fl between numbers or codes. The first press of the button dials the first n umber or code; the next press dials the next number or code. You can program up to four numbers or codes separated by break points. Pause Priority Call Privacy Ring Again Ring type Ring volume Run/Stop
²ßà Save a number to redial later. Enter the code while you are on a call that you have dialed to save the number. Enter the code when you are not on a call to redial the saved number. Show service schedules ²¡àâ Display the modes that have been turned on at a designated control set. Ringing service ²¡àÚCancel ²£¡àÚ Turn on one of six schedules for alternative ringing/call answering arrangements from a designated control telephone. Restriction services ²¡àÛCancel ²£¡àÛ Tur n on one of six se rvices for restrictions on particular lines or telephones from a designated control telephone. You will be required to enter a password. Routing services ²¡àÜCancel ²£¡àÜ Turn on one of six services for routing on particular lines or telephones from a designated control telephone. You will be required to enter a password. ²â Dial an external telephone number using a three-digit code. There are two types of speed dial codes: system (001 to 255) and user (256 to 279). System speed dial codes can be used from any display telephone in the system. They are assigned by your system coordinator. User speed dial codes are used exclusively at your tel ephone. To make a call using a speed dial code: 1. Press ²â. 2. Enter the three-digit code for the number. To program user speed dial numbers: 1. Press ²¥Ý. 2. Enter a three-digit code from 256 to 279. 3. Specify an exter nal line by press ing a line button, a line pool button, or the intercom button. If you do not specify the line, the system automatically chooses a line for the call. 4. Dial the telephone number you want to pr ogram (up to 24 digits). 5. Press ³. 6. Record the code and number you have just programmed. You cannot program user speed dial numbers while someone else is programming your system. Codes you enter can be overridden by your system administrator. Saved Number Redial Service Schedules Speed Dial
²¡âßCancel ²£¡âß Change the first line of the display to the current time and date. ²¡âÜ Briefly display the time and date while you are on a call. ²àâ Send a call to another telephone within your system, or to an external telephone. You may not be able to transfer a call on an exter nal line to an external telephone, depending on the capabilities of the lines. 1. Make or answer a call. 2. Press ² àâ. 3. Call the person you want to transfer the call to. 4. Stay on the line if you wish to speak to the person first. 5. Press ¨to complete the transfer. If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back. ²¡ââ Answer an external call that is ringing on a line that has been placed into a Ringing Service schedule from any telephone in your system. This feature does not work for a private line. ²ßß Make a voice announcement or begin a conversation through the speaker of another telephone without first making the other telephone ring. ²¡¡Cancel ²£¡¡ Prevent your telephone from receiving voice calls. Do Not Disturb ( ² ¡Þ) also prevents your telephone from rec eiving voice calls. ²¡âÝ Program in an exte rnal autodial number to cause the system to wait to receive dial tone ‡ from another system before proceeding with the dialing sequence. Static time and date Time Transfer Tr u n k Answer Voice call Voice call deny Wait for dial tone
The following features are available only if you subscribe to Call Display services or to special line services from your local telephone company. ²¡ÚÞCancel ²£¡ÚÞ Have the system automatically delete the oldest log item from a full Call Log, so that a new log item can be stored. ²¡ÚÚ Display the name, number or line name of a ringing or held call. Press £ to move through the information displays. ²¡ÚÛ Call Log displays use the following special characters: 1(underline) identifies a new item ¯identifies answered calls§identifies long distance calls \bidentifies that the infor mation has been sho rtened To view your Call Log: 1. Press ¥ to view old items. Press £ to view new items. Press â to return to the last viewed item. 2. Press£ and ¥ to move through your items. 3. Press à to view more information on an item. To erase a Call Log entry: Press ³ while viewing an item. To return a call from your Call Log: 1. Display the desired number on your telephone. 2. Edit the number, if required. You can add numbers for l ong distance dialing or line pool access or remove numbers using Ã. 3. Press a line button. 4. Lift the handset. ²¥¡Ý Select the type of calls that will automatically be stored in your C all Log. Press £ to see the next setting. Press ³ to select the displayed setting. ²¥¡Þ Program a four-digit password for your Call Log. To remove a forgotten password, see your system coordinator. ²¡ÚÜ Store caller information for your current call in your Call Log. ²¡áà Store caller information on the service provider system for last external call. This feature only works if your system uses ETSI ISDN lines. Check with your system administrator. The code must be invoked within 30 seconds after the caller hangs up, and before you hang up. Call Display Services Autobumping Call Information Call Log Call Log options Call Log password Logit Malicious Caller ID (MCID)