Nortel Enterprise Edge Voice Messaging Instructions Manual

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www.nortelnetworks.com
© 1999 Nortel Networks
P0908528 Issue 01
Enterprise Edge Voice Messaging
AMIS User Guide 

P0908528 Issue 01 Enterprise Edge Voice Messaging AMIS User Guide
Enterprise Edge Voice Messaging
Learning About AMIS
The Audio Messaging Interchange Specification (AMIS) is a telecommunication 
industry solution to networking remote voice message systems. AMIS provides 
voice messaging to different mailboxes located at different sites on a 
communication network.
A network, as it is referred to here, is a collection of offices, locations or sites 
connected by a telecommunication link. Each site on the...

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Enterprise Edge Voice Messaging AMIS User Guide P0908528 Issue 01 Sending a network message
The figure Sending a network message illustrates how network messages are sent 
between different company sites on the same network. In this example, Sue is 
working in the Vancouver office while Mark is working in the Miami office. To 
send AMIS messages they can use:
• Direct Addressing
• Site-Based Addressing
• Mark’s Network Delivery Mailbox
If Mark in Miami wants to send a...

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P0908528 Issue 01 Enterprise Edge Voice Messaging AMIS User Guide
Site-Based Addressing
Site-Based Addressing lets you specify where a voice message is delivered. You 
can send a voice message to any person inside or outside of your company who has 
an AMIS address.
To use Site-Based Addressing, Mark needs two pieces of network delivery 
information before he can send the message. He must obtain Vancouver’s site 
prefix from his Miami System Administrator and he must...

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Enterprise Edge Voice Messaging AMIS User Guide P0908528 Issue 01
Sending an AMIS Network Message using Direct Addressing
Direct Addressing lets you send a voice message to a mailbox at a different location 
on a network. To use Direct Addressing you must know the destination site’s phone 
number and the mailbox number of the person you want to send a message to.
Note:Ask your System Administrator for the destination site’s phone number and 
mailbox numbers.
To use...

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Sending an AMIS Network Message using Site-Based Addressing
Site-Based Addressing lets you send a message to a mailbox at a different location 
on the network. When you use Site-Based Addressing to send your message, you 
must know the destination site’s prefix and the mailbox number of the person you 
want to send the message to.
Ask your System Administrator for a list of the AMIS site prefixes and...

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Enterprise Edge Voice Messaging AMIS User Guide P0908528 Issue 01
Sending a Network Message using a Network Deliver y Mailbox
A Network Delivery Mailbox is a pre-programmed direct address to a mailbox at a 
different site on the AMIS network. Network Delivery Mailboxes are created by 
your System Administrator. To send a message using a Network Delivery Mailbox, 
all you need is the Network Delivery Mailbox number. Ask your System 
Administrator for a list of Network...

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P0908528 Issue 01 Enterprise Edge Voice Messaging AMIS User Guide
Replying to Network Messages
When a Network Message is left in your mailbox, you can reply to the message 
using the Enterprise Edge Voice Messaging message Reply Feature. The Reply 
Feature must be enabled in order to reply to a message. For more information, see 
your System Administrator.
To reply to a Network Message:
1. Press Äá¡Ú.
2. Enter your password and press OK
 or £.
3. Press PLAY or Û. Press...

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Enterprise Edge Voice Messaging AMIS User Guide P0908528 Issue 01