Nortel Enterprise Edge Unified Messaging Instructions Manual

1-800-4 NORTEL
www.nortelnetworks.com
© 1999 Nortel Networks
P0908533 Issue 01
Enterprise Edge Unified Messaging
Quick Reference Guide 

P0908533 Issue 01 Enterprise Edge Unified Messaging Quick Reference Guide
Welcome to Enterprise Edge Unified 
Messaging
About unified messaging
Unified messaging gives you access to voice messages from your personal computer. You 
can manage all your voice and e-mail messages from one graphical interface. You can also 
access your mailbox from your telephone at any time.
With unified messaging you can send and receive messages that include any combination 
of voice and text. Here are some of the many...

4  Logging on
Enterprise Edge Unified Messaging Quick Reference Guide P0908533 Issue 01
Logging on
Use your voicemail password to log on to unified messaging.
Remote log on
You can log on to unified messaging from another computer, such as a laptop computer, if 
the laptop computer has unified messaging installed and configured in the same way as 
your office computer. You can work offline and use a dial-up connection to reach the 
server.To log on from your PC
1. On your desktop, double-click the...

Changing your Enterprise Edge password  5
P0908533 Issue 01 Enterprise Edge Unified Messaging Quick Reference Guide
Changing your Enterprise Edge password
You can change your voicemail password from unified messaging.
To change your voicemail 
password from Microsoft Exchange 
or Microsoft Outlook
1. On the Outlook window, click Tools 
and then click mailbox manager.
The Mailbox Manager dialog box 
appears.
2. Click the Password tab.
3. In the Current Password box, type 
your current password.
4. In the...

6  Unified Messaging for Microsoft Exchange and Outlook
Enterprise Edge Unified Messaging Quick Reference Guide P0908533 Issue 01
Unified Messaging for Microsoft Exchange 
and Outlook
When you open Microsoft Exchange or Microsoft Outlook, display your unified messaging 
messages by clicking the Inbox icon under the Voicemail Folders icon. From the Inbox you 
can move, copy and delete messages, and create new messages.
 
Date and 
time 
received
Subject 
shows the 
sender and 
if the 
message is 
voice or...

Reviewing your messages  7
P0908533 Issue 01 Enterprise Edge Unified Messaging Quick Reference Guide
Reviewing your messages
To play unified messaging voice messages from your computer, your computer must have 
a sound card and speakers.
Message notification
When you have a new message the mailbox icon on your Windows taskbar displays an 
exclamation mark. 
After you play your message, the exclamation mark disappears.
 
The unified messaging playerTo play a voice message
1. Double-click the voice message...

8  Creating messages
Enterprise Edge Unified Messaging Quick Reference Guide P0908533 Issue 01
Creating messages
You can create a message that is any combination of voice or text. Your message can be a 
new message, a reply to a received message or an introduction to a forwarded message. 
Before you send your message, you can add attachments and options.
Create a voice message by opening a unified messaging new mail message and recording 
a message from your microphone. You can send the message or save...

Creating messages  9
P0908533 Issue 01 Enterprise Edge Unified Messaging Quick Reference Guide
To save a voice message
You can record a voice message and save it as a file to use later.
1. In an unified messaging message, record a message.
2. On the File menu, click Save As.
The Save As dialog box appears.
3. In the File name box type a name for the file and in the Save as type list box 
select .rtf.
4. Select a folder to keep the file in and then click the Save button.
To create and send a text message...

10  Forwarding and replying to messages
Enterprise Edge Unified Messaging Quick Reference Guide P0908533 Issue 01
Forwarding and replying to messages
You can forward a message and create an introduction to send with it. You can create a 
reply to the sender of a message, or to the sender and all recipients of a message.
To forward or reply to a message
1. Open the message you want to forward or reply to.
2. If you want to forward the message, click the Forward icon and address the message
or
if you want...