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Nortel Enterprise Edge Prime Telephone Instructions Manual

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© 1999 Nortel Networks
P0908932 Issue 01
Enterprise Edge
Prime Telephone
User Card 

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Page 1 - Enterprise Edge Prime Telephone User Card
Your telephone has been programmed as a prime telephone for particular external lines 
on your system. This means that any external call on those lines that is not answered, or 
gets transferred, parked, or put on hold and is not picked up, or any call that for one 
reason or another is not being handled, rings at your telephone. Your system can have 
several prime telephones.
Your telephone rings differently for different types of calls. External 
calls...

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Page 2 - Enterprise Edge Prime Telephone User Card
Handling calls
Sometimes calls come in faster than you can answer them. When 
you have several calls ringing, use Call Queuing to answer the next 
call.
1. Enter the Call Queuing feature code (
Ä¡âÚ).
If more than one call is waiting, priority is given to incoming external 
calls over callback, camped, or transferred calls.
You can use Enterprise Edge’s Message feature to leave someone a 
message to call you.
1. Enter the Message feature code (
ÄÚ).
2....

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Page 3 - Enterprise Edge Prime Telephone User Card
If your co-worker is on a call and a second important call comes in, 
you can interrupt their current call.
1. Dial the number of your co-worker. The display reads 
On another call
.
2. Enter the Priority Call feature code (
Äßá).
After a pause, your call goes through. Your co-worker can stop your 
priority call from going through by using the Do Not Disturb feature 
code. (Some prime telephones may not support this feature. See 
your system...

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Page 4 - Enterprise Edge Prime Telephone User CardP0908932 Issue 01
You can program memory buttons for one-touch access to features 
that you use often like Transfer, Message, and Ring Again.
1. Press
 Ä¥Ü.
2. Press the button you want to program.
3. Press 
Ä and enter the feature code you want to program.
4. Label the button.
You can now use the feature by simply pressing the programmed 
button. You cannot program line, intercom, answer, or Handsfree/
Mute buttons.
You can program memory buttons for...
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