Nortel Compact Ics 6.1 Programming Record Manual

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P0603545   02Compact ICS 6.1 Programming Record
 Aux. ringerSelect whether an auxiliary ringer (if installed) will ring for incoming calls on 
this specific line.
 Full AutoHoldSelect whether an idle line will be put on hold when another line is selected. 
This setting does not appear for target lines.
 Distinct RingChoose whether the line will have a distinctive ring pattern.
 LossPkgSelect the appropriate loss/gain and impedance package for analog loop lines 
only. Select the package based on the terminating switch type (PBX or CO) 
and the distance from the switch (Short, Medium, or Long). This setting only 
appears if the line is on a loopstart cartridge. It does not appear for target 
lines.
 NameYou can name a line, if applicable, or the name defaults to the line number 
(for example, Line001).
 RestrictionsLets you create and assign restriction filters which prevent a user from making 
certain kinds of calls using a line.
 Restrn filtersThese are sets or groups of restrictions and associated overrides that specify 
the external numbers or feature codes that cannot be dialed from a telephone 
or line.
 Show filter:_Enter the two-digit filter number. 
 Restrn 00Filter 00 is pre-set with no restrictions.
 Restrn 01First programmable restriction. For each filter, enter up to 48 restrictions.
 Deny
 No overridesEnter the digits you wish to be restricted when this filter is  used.
Enter the dialing sequences which are allowed to override this filter, if any.
 Line restrnsDesignate restriction filters to the lines.
 Normal
 Night
 Evening
 Lunch
 Sched 4
 Sched 5
 Sched 6For each line, enter the number (two-digit) of the restriction filter to apply 
during normal service and each of the schedules.
 Remote restrnsIn this section, you can assign restriction filters that apply only to remote users 
of the line.
 Show line:_Enter the number for the line you want to program.
 Normal
 Night
 Evening
 Lunch
 Sched 4
 Sched 5
 Sched 6For each line assigned to this telephone, enter the number (two-digit) of the 
restriction filter to apply to remote use during normal service and each of the 
schedules. 
						

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Compact ICS 6.1 Program ming RecordP0603545   02
ServicesA programming section that lets you create services for  night ringing, routing 
and restrictions for making external calls.
 Ringing serviceAssign additional telephones to ring for a line during specified periods of the 
day or night.
 Ringing groupsDefine groups of extended ringing sets.
 Show group:_Enter the number of the Ring group you want to program (01-20).
 Ring grp 01Enter the valid ring group number from 01 to 20. All ring groups have DN 21 
assigned to them.
 Show set:_Enter the number of the set you wish to assign to this Ring group or use LIST 
to display the valid sets added to this Ring group.
 Sched:NightIn this setting, you select options for your ringing service. 
 ServiceSelect how you want your service activated.
 Trunk answerSelect Y (Yes) to allow you use the Trunk Answer feature (²¡ââ) to 
answer,  from any  telephone, an external  call  ringing at any  other  telephone  in 
the system when ringing service is on.
 ExtraDialEnter the internal telephone number of the Extra-Dial telephone. This allows 
you to assign an additional Direct-dial telephone in the Norstar system for 
each schedule you use.
 Line settingsSelect ringing service options for each line.
 Show line:_Enter a valid line number.
 Ring grpEnter the line number of a pre-defined ring group between 01 and 20.
 Aux. ringerIndicate whether the auxiliary ringer (if installed) also rings for this line when 
Ringing service is on.
 Sched:Evening
 Sched:Lunch
 Sched:Sched 4
 Sched:Sched 5
 Sched:Sched 6Select the ringing service settings for each of these schedules as you have 
done for Night sched.
 Restrn serviceProgramming section where you can select the method for activating 
alternate restrictions.
 Sched:NightIn this section you can indicate how alternate call routing should be activated 
for each of the schedules.
 ServiceSelect how you want your service activated.
 Sched:Evening
 Sched:Lunch
 Sched:Sched 4
 Sched:Sched 5
 Sched:Sched 6Set up activation method for each of these schedules, as you have with Night 
sched. 
						

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P0603545   02Compact ICS 6.1 Programming Record
 Routing serviceA programming section that lets you create up to 500 destination codes and 
999 routes to provide a dialing plan or “least cost routing”.
 RoutesCreate the routes to be used when a destination code is dialed.
 Show route:_Enter the number of the route you want to create.
 DialOutEnter the number (up to 24 digits or  characters)  you want this route to dial out 
(if required).
 UseSelect the line pool you want this route to use.
 Dest codesDefine which routes are used when a destination code is dialed. 
 Show DstCode:_Up to 500 destination codes are programmable.
Enter the digits (up to 7 digits) of the destination code that you want to define. 
No two destination codes can be identical. A destination code cannot begin 
with a digit assigned as the Call Park prefix, or a Direct-dial digit. It cannot be 
the same as,  or  be the start digits of  a DN,  the DISA DN or the  Auto DN, a line 
pool code, or a received number.
 NormalFor the last destination code, define the normal service. You will usually use 
the route that has the lowest cost for the times when normal service is in use. 
 AbsorbLengthEnter the number of digits from the destination code that will not be dialed as 
part of the outgoing number. 
 NightEach of the next six schedules allow you to define three possible routes that 
an outgoing call may take.
 Firs t route
 Absorb Length
 Second route
 Absorb Length
 Third route
 Absorb LengthEnter route numbers and determine the amount of the destination code that 
needs to be suppressed to use these routes.
The routes are listed in hierarchal order. The system attempts the first route, 
first, and only moves to the second route if the first route is not available. If the 
second route is also not available, the call will attempt to use the third route. 
If none of the routes are available, the call will go to the overflow route, if one 
has been specified.
 Evening
 Lunch
 Sched 4
 Sched 5
 Sched 6For this destination code, define a route for each of the schedules, as you 
have done for normal service.
 Sched:NightThis schedule can be activated automatically or manually, or it can be left in 
the default Off.
 ServiceSelect how you want this service activated, if applicable.
 OverflowFor each schedule, choose whether you want a destination code to use the 
route assigned to normal service when the route assigned to the schedule is 
busy.
 Sched:Evening
 Sched:Lunch
 Sched:Sched 4
 Sched:Sched 5
 Sched:Sched 6Select how you want each of the scheduled services to be activated, and 
whether a destination code uses the route used with normal service when the 
route used with the schedule is busy. 
						

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 Common settingsIn this programming section, you can assign settings that are shared by 
different services.
 Control setsAssign control telephones to turn services on or off. 
 For linesSelect a control set for each line.
 Show line:_Enter the number of the line you want to program.
 L001Assign a control telephone to each external line. This telephone is where you 
turn services on and off for the line.
 For setsSelect a control set for each set.
 Show set:_Enter the number of the telephone you want to program.
 Assign a control telephone to each telephone. This telephone controls 
Restriction service and Routing service for the set.
 Schedule namesThe schedule name is shown on the display of the control telephone when the 
schedule is turned on. It identifies the active schedule.
 Sched 1
 Sched 2
 Sched 3
 Sched 4
 Sched 5
 Sched 6Enter the name of the schedule, or use the default name or number.
 Schedule timesEnter automatic start and stop times for schedules. 
 MondayAssign the schedule times for Monday.
 Sched:NightSelect the schedule for which you want to program start and stop times.
 Start timeEnter the start time.
 Stop timeEnter the stop time.
 Tuesday 
 Wednesday 
 Thursday 
 Fr id ay  
 Saturday 
 Sunday Assign scheduled start and stop times for each scheduled service and day of 
week, as you have done for Monday.
Sys speed dialUse this feature to save telephone numbers that can be recalled on any 
telephone in the system by entering a unique speed dial code.
 Speed dial #Enter the three-digit speed dial code (001-255) that you want to program.
 001:Enter the telephone number (up to 24 digits) that you want to assign to it.
 Use prime lineSelect the line to use for dialing this speed dial number. If you select Use 
routing table, the number  dialed is treated as a destination code and is routed 
according to the routing tables.
 Display digitsSelect whether a telephone displays the number dialed when a speed dial 
code is used.
 Name If you choose No for display digits, enter 16 characters to identify the person 
or location for a speed dial number. When the number is dialed, the telephone 
displays the name, not the number. If you want to use the alpha tagging 
feature, you must specify a name for the speed dial.  
						

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P0603545   02Compact ICS 6.1 Programming Record
 Bypass restr’nSelect whether a programmed system speed dial number can bypass 
restrictions programmed for a line and/or a telephone.
PasswordsA programming section that lets you assign passwords to restrict access to 
programming and system features.
 COS pswdsCreate up to 100 six-digit passwords that control access and use of the 
Norstar system by internal and remote users.
 Show pswd#:_Enter the two-digit Class of Service password number (00-99).
 PswdEnter a six-digit password.
 User fltAssign a restriction filter to the Class of Service password.
 Line fltSelect whether a Class of Service password will use the default line filter or a 
different line filter (enter the two-digit filter number).
 Remote pkgSelect whether a Class of Service password will use the default remote 
package or a different remote package (enter the two-digit remote package 
number).
 Call log pswdsA programming section that allows you to clear any Call Log password 
programmed with the Call Log feature.
 Show set:_Enter the DN of the telephone you want to program.
 Log pswdErase the call log password for this telephone.
 Programing pswdsIn this section you can create your own programming password rather than 
use the default.
 InstallerEnter the new installer password which gives you access all the programming 
settings.
 SysCoord+Enter the new system coordinator password which gives you access to 
selected programming settings.
 Sys coordEnter the new system coordinator password which gives you access to 
everyday programming settings.
 BasicEnter the new basic password which gives you access to the most  commonly 
used programming settings.
 IRAD pswdView or change the password used for remote programming.
 HospitalityA programming section that allows to create Hospitality services passwords if 
required, rather than use the defaults.
 Desk pswdEnter the new Desk password which gives access to all Hospitality services 
programming settings.
 Cond pswdEnter a Condition password which gives certain employees access to the 
Room condition programming settings in Hospitality services.
 SM PasswdEnter the password that the supervisor using Silent Monitoring will enter.
Time&DateA programming section that lets you set the systems clock to the correct time 
and date. 
						

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Compact ICS 6.1 Program ming RecordP0603545   02
System prgrmingA programming section that lets you change system-wide settings, Auto 
Attendant, and CCR programming
 Hunt groupsA programming section that lets you set up incoming calls on a specific DN to 
be routed to a group of sets.
 Show group:_Enter the DN of the telephone you want to program.
 Member DNsEnter the DN of the telephone you want to add to the group.
 Line assignmentAllows you to assign or unassign a line to a particular hunt group.
 Mode:Allows you to determine how an incoming call will be handled by the hunt 
group.
 Hunt delay: Select a delay value to determine how long a set rings before the call moves 
on the next member set.
 If busy:Allows you to determine how an incoming call is to be treated when all hunt 
group member sets are busy.
 Q Timeout: Allows you to set the number of seconds the incoming call remains in the hunt 
group call queue before it is offered to the overflow position.
 Overflow: Enter the DN of the set you want the hunt group overflow calls to be 
presented.
 NameEnter the name you want to display for the set.
 Aux. RingerIndicate whether an auxiliary ringer will be used.
 Distinct RingUse this setting to determine the Distinctive Ring Pattern you want to use to 
identify the Hunt group. This setting works in conjunction with Line and 
Telephone distinctive ring settings.
 Change DNsChange the DN of a telephone. All DNs must be the same length. The first 
digit of a new DN cannot be the same as the external line access code, the 
Call Park prefix, the Direct-dial digit, or the first digit of a line pool access code. 
If you change an individual DN, you must quit programming for the change to 
take effect. If you have additional programming to do, quit and then begin a 
new programming session.
 Featr settingsProgramming for features that are used system-wide.
 Backgrnd musicSelect whether users can listen to music through their telephone speaker 
using the Background Music feature (
²¡ß). A music source must be 
connected to the ICS.
 On hold Select whether a caller on hold hears music (from a source such as a radio 
connected to the ICS), periodic tones, or silence.
 Receiver volumeSelect whether the volume of a telephone handset/headset automatically 
resets to the system default level, or retains the level set at the telephone.
 Camp timeoutSelect the number of seconds a call can remain camped before it returns to 
the telephone that camped it. 
 Park timeoutSelect the number of seconds a call on an external line can remain parked 
before it returns to the telephone that parked it.
 Park modeSelect whether the system will use Call Park codes in a sequence from lowest 
to highest, or use the lowest numbered code that is available when the call is 
parked.
 Tr n s f r  c a l l b kSelect the number of times a transferred call rings before it returns to the 
telephone that transferred it. 
						

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P0603545   02Compact ICS 6.1 Programming Record
 DRT to primeSelect  whether to automatically transfer unanswered external calls to a prime 
telephone. 
 DRT delaySelect the number of times a call rings before Delayed Ring Transfer transfers 
it to a prime telephone. This setting only appears if DRT to prime is Yes.
 Held reminderSelect whether the telephone reminds you when a call is on hold.
 Remind delaySelect the number of seconds before the telephone reminds you that a call is 
on hold. The setting only appears if Held  reminder is Yes.
 Directd pickupSelect whether users can answer calls at any  telephone using the directed 
call pickup feature (
²àß).
 Page toneSelect whether users can hear a Page Announcement tone  (²ßâ) over 
the system. 
 Page TimeoutSelect the number of seconds before a Page is automatically disconnected.
 Daylight timeSelect whether daylight savings time is automatically applied to the system 
clock.
 AutoTime&DateSelect whether the time and date will automatically display.
 SWCA CntrlThis feature provides 16 feature codes which allow you to park calls on the 
system. If these codes are assigned to memory buttons with indicators in a 
group of telephones, then incoming calls can be assigned to the buttons  and 
maintain a call appearance for the group, while freeing up the line for 
additional calls.
 Auto AssociateUse this command to determine if calls are automatically assigned to a free 
SWCA key.
 Invoke by HoldUse this command to determine if calls are automatically assigned to a free 
SWCA key if they are put on Hold.
 Call log spaceCustomize how Call log space is allocated to telephones in the system.
 Reset all logs?This programming step confirms that you want to reallocate the Call log space 
equally to all telephones in your system.
 Host delaySelect the delay, in milliseconds, between the selection of an outgoing line 
and the moment that Norstar sends dialed digits or codes on that line.
 Link timeSelect the duration, in milliseconds, of the link signal used to access features 
on a remote system.
 AlarmSetEnter the DN of the telephone used to display alarm messages when a 
problem occurs in the Norstar system. 
 Set relocationSelect whether telephones in the system can be moved without losing their 
programming.
 Ans. key:Allows you to assign up to eight answer keys. Settings are Basic, Enhanced, 
and Extended. 
 Silent MonitorUse this command to determine if the Silent Monitoring feature will emit a 
conference tone when supervision occurs. (Y = tone; N = no tone)
 CLID MatchUse this command to determine how many digits an incoming calls must 
match to a System Speed Dial listing to allow the speed dial name to display 
for the call. 
						

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 Direct-dialSelect whether an internal or external number is used for the Direct-dial 
telephone.
 D-Dial 1-5Enter the internal or external number that the system will automatically dial 
when someone enters the Direct-dial digit.
 CAP/KIM assignmentUse these commands to assign the DNs of  telephones to  a central answering 
position (CAP), which can be composed of one or more CAP module attached 
to a M7234 telephone  or to one or more KIMs attached to a T7316E BST 
telephone.
 CAP 1 or KIM1
 CAP 2 or KIM2
 CAP 3 or KIM3
 CAP 4 or KIM4
 CAP 5 or KIM5Enter the DN of the M7324 or T7316E telephones.
 Access CodesIn this section, you can enter the access codes for Line pool, Park prefix, 
Extrnl code, Direct-Dial, Auto DN, and DISA DN.
 Line pool codesEnter a line pool access code for each line pool. A code can be one to four 
digits in length. A line pool access code cannot start with the same digits as 
the Call Park prefix or the Direct-dial digit, any DN (including Recd #s, the 
DISA DN, or the Auto DN), or a destination code.
 Park prefixSelect the first digit of the Call Park retrieval code.
 Extrnl codeEnter the one-digit external line access code. This code allows an M7100 
telephone or a device connected to an ATA to access external lines. The 
external line access code cannot be the same as the Call Park prefix, the 
Direct-dial digit, or the first digit used by an internal DN.
 Direct-dialSelect the digit used to dial a Direct-dial telephone. The digit cannot be the 
same as the first digit of a DN, of a line pool access code, the external line 
access code or the Call Park prefix. It cannot be the first digit of a destination 
code.
 Auto DNEnter the DN that a remote user can dial on an auto answer line so that the 
line is answered with system dial tone. A remote user can then use the system 
resources allowed by the remote access package assigned to the line. The 
length of the Auto DN is the same as the Recd # length.The Auto DN cannot 
be the same as a line pool access code or a destination code.
 DISA DNEnter the DN that a remote user can dial on an auto answer line so that the 
line is answered with stuttered dial tone. A remote user must then enter a 
Class of Service password to gain access to system resources. The remote 
access package assigned to the Class of Service password determines which 
resources they can use. The length of the DISA DN is the same as the Recd 
# length. The DISA DN cannot be the same as a line pool access code or a 
destination code.
 Auto AttendantThis programming section lets you access the Auto Attendant features 
(System Answer and Custom Call Routing).
 Auto AttendSet to On to make the Auto Attendant features available for use.
 Attd SetEnter the DN of the set which will have its lines answered by System Answer. 
It should not be the DN for an external ATA or the internal ATA.
 LanguageSelect the language used for announcements: English, French, or Spanish. 
 FirstSelect the first language choice.
 SecondSelect the second language, if applicable. 
						

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 System  AnswerThis feature answers external calls and places them on hold at the attendant 
set until the attendant/receptionist can answer them. 
 AfterSelect the number of rings that the caller will hear before the system answers.
 Fax SwitchSelect whether the Fax detection switch is active or not with the Auto 
Attendant’s System Answer feature. The default is set to Off.
 CCRCustom Call Routing(CCR) allows calls on certain lines to be directed to 
groups of telephones according to the instructions from the caller. 
 AfterSelect the number of rings that the caller will hear before the system answers.
 CCR linesActivate Custom Call Routing for each line.
 CCR groupsCreate groups to be used with the CCR. There can be up to 9 groups made 
up of DNs in the system.
 Show group:_Enter the number of the first group.
 CCR grp 1Assign a DN to a CCR group.
 Show DN:_Enter the DN of a telephone to be assigned to this CCR group. 
 Fax SwitchSelect whether the Fax detection switch is active or not with the Auto 
Attendant’s Custom Call Routing feature. The default is set to Off.
 Fax DNEnter the DN  of the fax machine that function s with the Auto Attendant’s 
System Answer or Custom Call Routing feature, when the Fax switch 
detection is active.
 Remote accessIn this programming section, you can create a system of controlled access to 
your Norstar system.
 Remote access pkgsCreate packages to apply to lines that allow or restrict the remote access to 
Norstar line pools, paging, and remote administration. 
 Show pkg:_Enter the two-digit remote package number  (00-15).  Package 00 is pre-set  to 
allow no access.
 LinePool accessFor each package, select whether the user will have access to your system’s 
line pools.
 Pool For each line pool, select whether a remote user can have access.
 Remote pageFor each package, select whether a remote user can access the Page 
feature.
 Remote adminFor each package, select whether a remote user can see and change 
programming.
 Remote monitorFor each package, select whether a remote user can monitor the system.
 Rem  line accessSelect the remote access packages to be applied.
 Show line:_Enter the line number.
 IRADProgram a line to be automatically answered by the I-RAD after a set number 
of rings.
 Answer lineAny line that is programmed to be manually answered (including target lines), 
and that is not answered by CCR, can be programmed to answered by the I-
RAD.
 AfterSelect the number of times the line will ring before I-RAD will answer.
 Rec’d # lengthSelect the number of digits received on auto-answer lines. These digits are 
used to identify the Auto DN and DISA DNs, and to route calls to target lines. 
						

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 DN lengthSelect the length of DNs. DN length can be three to seven digits. Each 
increase in DN length adds the digit 2 to an existing DN (for example: DN 344, 
increased to five digits becomes 22344).
 Nat’nl lengthThe length of the telephone number dialed to reach a person within the same 
country.
 Make/Break:Select the Make/Break ratio. The default Make/Break ratio is 40 / 60. 
 Release reasonsRelease reasons.
 Internal modemSetting for internal modem when used for remote administration.
 Alarm repor tingSet up the system to automatically transmit alarm codes using the I-RAD.
 Auto repor tTurn automatic alarm reporting on or off.
 Phone #1Enter the telephone number the system will dial to transmit an alarm code.
 Phone #2Enter an additional telephone number the system will dial to transmit an alarm 
code.
 Use lineEnter the number of the line the system will use to transmit an alarm code.
 Retry timeEnter the length of time in minutes the system will wait before retrying a 
telephone number used for transmitting alarm codes.
 Num. retriesSelect the number of times the system will retry its transmission of an alarm 
code.
 HospitalityHospitality services programming.
 Room/desk informationSetting that allows the installer to assign sets to a room.
 Show set:_Indicate the set you wish to configure.
 Room #:_Indicate the room associated with the set.
 Adm pwd req’d:Indicate whether the set requires the use of the Hospitality Desk Admin 
password to access Hospitality Desk features.
 Call RestrnsSetting that allows the installer to assign dialing filters to room occupancy 
states.
 VacantSetting that indicates the Room is empty.
 Use flt:Enter the dialing filter for the room state. The filters range from 00 to 99.
 BasicIndicates the filter to be assigned for that level of room occupancy.
 MidIndicates the filter to be assigned for that level of room occupancy.
 FullIndicates the filter to be assigned for that level of room occupancy.
 Service timeSetting that allows for the installer or system coordinator to program a system-
wide time when occupied rooms change state from Service done to Needs 
service.
 HourEnter the hour.
 MinutesEnter the minutes.